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Hi,
just wanna ask if the lousy build quality is normal for the Diamond. I've yet to see one that is problem free - and I had half a dozen in hands.
Mostly the dpad is not level and one edge lifts up.
Then often the power button is not level.
Then I've seen that the stylus does not get sucked in completely as it should be by the magnet.
And finally I've seen that the battery cover does not close completely (leveling at the top end) and come off very easily?
Given the fact that I only paid 290 Euros for my brand new Diamond and the features it packs I can endure a lot.
But given the fact that I know HTC from devices like the Qtek S110 I'm really dissapointed.
The build quality of HTC seemed to have gone downhill by a lot - Diamond problems like the one noted, Touch HD color peel off, Xperia X1 cracks and color peel.
What the heck are those chinese doeing? Do they think because they are the only ones building WM phones these days customers are willing to put up with such crap???
Mmmm...
I must be the odd-one out then because mine is really smart... no such issues?! Battery cover good, stylus fits, buttons level. Mine is HTC branded, may be its the network providers' manufacturing plants that are less than top quality?
I know for a fact that all brands are not built in the same plant. Having said that, the quality should be equal where ever they're built
i have the MDA version and the build quality on it is good. Nothing sticking out of uneven.
I've only tested HTC's own devices. And I've yet to see one that is free of flaws. Even the new D2 has problems like dust under the screen etc.
Private-Cowboy said:
I've only tested HTC's own devices. And I've yet to see one that is free of flaws. Even the new D2 has problems like dust under the screen etc.
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All I can say then Mr Cowboy, is that you've been damn unlucky. I've been using HTC devices since 2001, and I've had one device in all that time which I could fit in your 'duff' catergory?!
Actually, HTC are Taiwanese.
Apart from the obvious xenophobia, I have also noticed that one edge of the D-pad is raised, allowing the light to leak through. I'm a bit disappointed - the Diamond is my first HTC device, and one of the reasons I bought it was hearing how good the build quality generally was on HTC phones.
Well some say Taiwan is still China. Besides that I've used HTC devices for quite a few device generations. The best one prolly was my magician - rock solid and still runs strong with no signs of any wear.
The Diamond on the other hand simply does not feel solid and clearly shows what I would describe as cost reduction effects. If you treat the Diamond as a ... device you prolly don't care. And I don't do either very much because I got mine recently very cheap (because the D2 was sitting right besides the D1 in the store the D1 was sold for less then 300 Euros).
You get a mighty good load of features for less then 300 (my old Eten X500 had cost me double that) so I don't wanna complain too much. But I feel that I'd be prepared to pay another 100 for solid build quality (metal casing etc).
I've taken a very close look at other HTCs on display in various stores around town and all of them had at least minor flaws. The black X1s already showed color peel off like the Touch HD and even the display unit of the D2 had visible dust under the screen - and I don't think it was on display for very long.
That said I think the Diamond will be my last HTC. The features are great but I simply like a bit more solidity. I exchange my own Diamond twice to end up with one that I can half way live with - first one had a stylus problem (not sucked in properly) and a power button problem (wouldn't turn own sometimes - maybe because the power button was not level and did not press properly), the second one had a royally screwed dpad (bent inwards on the right side and lifting up on the left side) and non-fitting battery cover and the third only has a bit of the pad lifting up on the right side (not as much as the second).
I looked through 6 stores in town and my percentage of a 100% perfect HTC was - 0%, none, nada.
Maybe german stores only get the crap productions because germans usually don't complain much, who knows. ;-)
I even have a X1 lying around here (ordered because I was thinking about returning my Diamond) but I'll return the X1 instead. The X1 is also HTC meaning it's disaster (cracks and/or peeling) in the making and I'm not prepared to pay a 170 Euros on top of my Diamond for that.
On the other hand build quality in general has gone downhill as it seems. Even coworkers of mine complain about the shoddy build of there iPhone-Toys. And they paid much much more than I did for my Diamond. Maybe the X2 will be what I'm looking for given the fact it's made by Foxconn/Asus.
grahamkdt said:
I know for a fact that all brands are not built in the same plant. Having said that, the quality should be equal where ever they're built
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Prove it. Carrier brand snobbery is not going to get us anywhere.
I don't believe that either. For one HTC might be THE defacto PDA-monopolist but generall they are a rather small company. I don't think they have a lot of plants all over Taiwan.
And why should carrier devices should be build with higher 'tolorances'? Some carrier devices can be built a bit more solid - like the XDA Diamond given the different back cover - when they are changed from the original.
I just got my HD7 today and there is a noticeable amount of space between the part of the back you can remove and the bottom of the back. There is some creaking between the two back plates. The bottom backplate is higher raised than the top back plate. Is it supposed to be like this or did I just get one that was messed up. (FYI, I love my WinPhone7)
It is also on mine.
I've actually had 3 HD7s so far and each one had a different fit on the battery door. The one I have now has the best fit of them all but the first one, the top of the door stood out further than the rest of the door. The top wasn't flush with the side like the middle and bottom.
Quality control is lacking at HTC these days. The first one had signal problems. The second one had dead pixels all over the screen. So far this third one hasn't shown any problems.
I do believe, though, that the HD7 is the most gorgeous of all the WP7 devices yet. To me it's like a refined and polished HD2. It is everything I wanted in the HD2's appearance.
Make sure it is snapped into place properly. It may seem that it has seated properly but it needs a good press down with thumbs and it should snap into place and sit flush.
MartyLK said:
I've actually had 3 HD7s so far and each one had a different fit on the battery door. The one I have now has the best fit of them all but the first one, the top of the door stood out further than the rest of the door. The top wasn't flush with the side like the middle and bottom.
Quality control is lacking at HTC these days. The first one had signal problems. The second one had dead pixels all over the screen. So far this third one hasn't shown any problems.
I do believe, though, that the HD7 is the most gorgeous of all the WP7 devices yet. To me it's like a refined and polished HD2. It is everything I wanted in the HD2's appearance.
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With the amount of devices HTC keeps churning out almost every second, its no wonder they are making mistakes in quality assurance on some of them.
I too have the same gap between the top cover and the bottom radio cover, you can see the sim through the gap.
Its odd that the Desire HD got a better unibody design than the HD7 and yet they are both practically siblins.
Would it have also killed them to put and SLCD instead of stantard LCD? I know amoled supplies are low and Samsung cockblocked Super Amoled distribution.
Such a large screen deserves higher quality.
I'm pissed off with HTC but I really really like my HD7 with WinPhone 7. Zune is fecking awesome.
bazanime said:
With the amount of devices HTC keeps churning out almost every second, its no wonder they are making mistakes in quality assurance on some of them.
I too have the same gap between the top cover and the bottom radio cover, you can see the sim through the gap.
Its odd that the Desire HD got a better unibody design than the HD7 and yet they are both practically siblins.
Would it have also killed them to put and SLCD instead of stantard LCD? I know amoled supplies are low and Samsung cockblocked Super Amoled distribution.
Such a large screen deserves higher quality.
I'm pissed off with HTC but I really really like my HD7 with WinPhone 7. Zune is fecking awesome.
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I agree. I expected a bit more hardware wise also. But I look at it like a refined and polished HD2. It looks exactly like what I've wanted my HD2 to look like. I was even envious of the Evo when I saw it. But this HD7 is even better looking than the Evo. That sweet black-chrome surround and those nice silver sound producing grills. The use of soft buttons, getting away from the hard buttons of the HD2. The super clean rear side and the even-better-looking-than-the-Evo kickstand.
As long as I look at the HD7 as an HD2.2, I'm content. WP7 is the real glory of this device. Such a sweet mobile OS.
MartyLK said:
I agree. I expected a bit more hardware wise also. But I look at it like a refined and polished HD2. It looks exactly like what I've wanted my HD2 to look like. I was even envious of the Evo when I saw it. But this HD7 is even better looking than the Evo. That sweet black-chrome surround and those nice silver sound producing grills. The use of soft buttons, getting away from the hard buttons of the HD2. The super clean rear side and the even-better-looking-than-the-Evo kickstand.
As long as I look at the HD7 as an HD2.2, I'm content. WP7 is the real glory of this device. Such a sweet mobile OS.
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I've never had a HD2 so i cant comment much on your experience, but I agree that the HD7 looks beautiful and well designed, i really like the weight and the black chrome surround. I could have done without the grills, but I'm getting used to them.
What I would have like are that materials used be more akin to the Desire HD, less plastic more metal for the main enclosure, then plastic elements where its needed. Alas, I'm sure there will be a WP7 htc HD8 phone like that in a few months with built in 32GB storage, then we HD7 owners will be crying.
I'm quite content, i just need WP7 to be updated with some fundamental features missed at launch to appease the power user in me.
I just got it yesterday so I took it back to t-mobile today and they exchanged it for me. It was such a hard choice whether to get this or the mytouch 4g.
rllong1 said:
I just got it yesterday so I took it back to t-mobile today and they exchanged it for me. It was such a hard choice whether to get this or the mytouch 4g.
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I had the MyTouch 4G and had data problems. Turns out it (Android) uses a separate data service than WinMo and mine was WinMo. But I hated the plasticy look of the front button panel and the protrusion on the USB and HP connectors. It ruined the aesthetics. I wished I had gotten the G2 instead. But I returned the MyTouch and later got another HD7, for which I am glad.
MartyLK said:
I've actually had 3 HD7s so far and each one had a different fit on the battery door. The one I have now has the best fit of them all but the first one, the top of the door stood out further than the rest of the door. The top wasn't flush with the side like the middle and bottom.
Quality control is lacking at HTC these days. The first one had signal problems. The second one had dead pixels all over the screen. So far this third one hasn't shown any problems.
I do believe, though, that the HD7 is the most gorgeous of all the WP7 devices yet. To me it's like a refined and polished HD2. It is everything I wanted in the HD2's appearance.
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Click to collapse
I would have much rather had the hd2's metal battery cover over this one, but overall I am pleased with the design.
My signal seems a little worse, but I'm not sure if its a defect or just the way it is. Trying to give microsoft some time to see if an update might be coming for the radio.
As far as QC for this device, my back is flush, but if you play with the battery cover, you can make a small gap to see the sim.
Hi! I was wondering about the general build quality and the durability of this phone!
I have had several HTC phones thru the years, S710, Touch cruise, G1 and hero.
With all of them i was very satisfied with build quality and what falls and dents they could take without being damaged. BUT THEN i got the samsung galaxy s, and build quality sucked, now it have broken on its own twice and i broke the screen twice. So i am now tired sick from samsung and their crappy build quality.
My question therefore is: Is this thing built more solid then the SGS? Is the regular TFT LCD better for my (ab)use?
Thanks for answers and sorry if my english is a little glitchy
olle0047 said:
Hi! I was wondering about the general build quality and the durability of this phone!
I have had several HTC phones thru the years, S710, Touch cruise, G1 and hero.
With all of them i was very satisfied with build quality and what falls and dents they could take without being damaged. BUT THEN i got the samsung galaxy s, and build quality sucked, now it have broken on its own twice and i broke the screen twice. So i am now tired sick from samsung and their crappy build quality.
My question therefore is: Is this thing built more solid then the SGS? Is the regular TFT LCD better for my (ab)use?
Thanks for answers and sorry if my english is a little glitchy
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Click to collapse
excuse me sir, but the type of the display has absolutely nothing to do with how strong (durable) the phone is. only the glass that PROTECTS the display matters. samsung galaxy s and lg optimus both have gorrila glass (good stuff for resistance against scraches) i think htc hero also has it.
not sure how you managed to destroy it so well though
but on the general lg optimus 2x build quality is MUCH MUCH better than galaxy s, much more solid phone, samsung feels crap.
Great! Wellmy problem has been that the screen inside the glass broke, both times the glass was intact. On other devices like a itouch 1g the glass broke but not the screen on the inside and it was still useable.
Well, firstly the screen died altogether while i was holding the phone trying to surf the web. No problem samsung took the phone in and replaced the screen. Next abouth one month later my touch buttons died, a little more of a hassle getting samsung to take the phone back this time. A couple of phonecalls and contact with samsung themselfes and they took it in for repair, kept it for 3 weeks and it got back fine.
Then i dropped the phone between one and two feet onto concrete floor, yes i admit this is my fault, but i feel this is something the phone should have managed. Especially since i had a gel cover thingy around it. This time i changed the screen myself, no problem. Then i got on my bike home from work about one month ago, put my phone in my pocket, and altso my keys. Got home and the inner AMOLED was broken again.
Might be that im not carefull enough with the device, but i feel its just a bit too fragile :/
But thanks for the answer and i will probably buy one of these, they go real cheap around here now
Only around 500USD wich i think is pretty darn good for this device.
olle0047 said:
Great! Wellmy problem has been that the screen inside the glass broke, both times the glass was intact. On other devices like a itouch 1g the glass broke but not the screen on the inside and it was still useable.
Well, firstly the screen died altogether while i was holding the phone trying to surf the web. No problem samsung took the phone in and replaced the screen. Next abouth one month later my touch buttons died, a little more of a hassle getting samsung to take the phone back this time. A couple of phonecalls and contact with samsung themselfes and they took it in for repair, kept it for 3 weeks and it got back fine.
Then i dropped the phone between one and two feet onto concrete floor, yes i admit this is my fault, but i feel this is something the phone should have managed. Especially since i had a gel cover thingy around it. This time i changed the screen myself, no problem. Then i got on my bike home from work about one month ago, put my phone in my pocket, and altso my keys. Got home and the inner AMOLED was broken again.
Might be that im not carefull enough with the device, but i feel its just a bit too fragile :/
But thanks for the answer and i will probably buy one of these, they go real cheap around here now
Only around 500USD wich i think is pretty darn good for this device.
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you are one unlucky ole' chap must i say
The metallic band that surrounds the phone scratched far to easy. I have a few marks in there and I keep it well protected. I hate to see what happens if this was dropped onto concrete.
I think it's pretty well built. Feels solid, doesn't creak, weighty but not too heavy etc
pmcguire said:
The metallic band that surrounds the phone scratched far to easy. I have a few marks in there and I keep it well protected. I hate to see what happens if this was dropped onto concrete.
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I thought it was plastic. Why do you think it's metal?
Build quality seems good though, no noise and everything seems tight and in place. Only thing concerning me is the battery cover. What happens to the clips when removing it 100 times? I'm afraid it might get a bit loose.
I haven't dropped it yet, so not sure how it handles such things. Corners on the glass seems ok protected..
Stikkontakt said:
I thought it was plastic. Why do you think it's metal?
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I didn't say it was metal, I said it was metallic (ie looks like metal)
Either way it's very weak and marks easily leaving black marks in it. Really unhappy with my phone and hope to get rid ASAP.
aah..
Well, painted plastic does scratch easily in general. Not easy to avoid..
I don't really care though..
They should build the whole thing with Gorilla glass, it wouls be smudgetastic but indestructible and unscratchable.
not a single scratch on mine.... have it fot 2,5 months now....
pmcguire said:
I didn't say it was metal, I said it was metallic (ie looks like metal)
Either way it's very weak and marks easily leaving black marks in it. Really unhappy with my phone and hope to get rid ASAP.
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Build quality is good, but this metalic plastic is really bad.
Jossermuntjewerf said:
not a single scratch on mine.... have it fot 2,5 months now....
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Same here. Looks as nice as the day it was unboxed. I am usually careful when attaching the USB cable, though.
I ended up buying the phone
So far i am very satisfyed, very good build quality. Fast and snappy with CM7 #49.
Sent from my Optimus 2X using XDA App
I dont know if someone of you have the same problem, but one day I took my hd7 out of my pocket for taking a pic and saw this rare scratch oxide color on my camera button... I always have it in a case, and i use it in a pocket where only is my phone.. I dont know, it is like the crome paint is falling ... I dont take a lot of pics.. so i cant undestand....
It's not rare.
It's about build quality.
Because i got this thing after bought 1 month (and the volume button next in the few month).
I ask the other people and they got this too.
when my screen died on me... i sent the hd7 to htc, they changed the buttons as well for me with the screen....
I also have it
Could anyone post some pictures? My HD7 has been in an Otterbox so the buttons are still fully chrome. My only gripe is that since this was a refurbished replacement, there appears to be some paint buildup on the camera button resembling a small bump.
it's a shame.
i got my scratched and oxided button after 1 month of purchasing the phone,
i thought that HTC make its phones with high quality, but i was wrong,
HTC made this phone with low level of quality. at least it's true about it's button ).
well.. thanks everyone now I know It's about build quality.... i owned a hd2 and the quality is amazing... but hd7 ...
I wouldn't say HTC's build quality is amazing apart from the HD2 (just glass and metal overall, but had the dead touchscreen issue). They always seem to cheap out on some parts such as the faux chrome or buttons on the HD7 or end up with a crapload of issues such as dust under the screen/FFC, creakiness, superior/inferior screens on the same device, overheating, touchscreen issues, etc. (Mytouch 4G comes into mind). They do however manage to make the device feel like a solid brick.
Well, when I got my Vivid, I was leaving 4 years of iPhones behind, so I don't know a life without using phone cases, since we all know how not-that-resistant iPhones are.
The thing is, I live in Brazil and the HTC Vivid isn't sold here. A friend brought it to me from a trip to USA, and I needed a case, and the only way was to buy it online.
It took me weeks of love making with Google until I finally found a store that seemed reliable and that didn't charge over US$80 only for the shipment.
I was really into the Speck purple-ish one, but the shipment was still expensive (don't remember how much they wanted to charge me but it was more expensive than the case itself so still not worth it). I'd seen many people talking about lots of cases that only had in black, and my phone is white so that didn't make any sense.
So I came across myIncipio.com. They offer two different cases for the HTC Vivid, and I chose the Feather Ultralight one, because of the material its made, the colour, price & shipment rates.
Yeah, it leaves all the buttons free, and I'm not that into this on the case, but other than that it's really good. I got it in blue so it looks really good on my white phone.
I've had several polycarbonate cases in the past and I thought this would be the same as them, but the touch is really soft, in a way that I can't describe. It feels so amazing that on the first few days with the case I was always stroking it - lol.
My phone hasn't suffered any falls since I bought the case, so I can't say much on this yet, but it seems to be protective enough - of course it's so slim that it could protect much better, but i believe that it'll work great for every day use. I tend to drop my phones a lot when trying to put them on my pockets (I'm not very bright and I wear super tight jeans a lot) and this case seems to be perfect for this kinda thing.
Anyways, if you're looking for a nice case that won't look bulky, this is the one.
It's US$14.99 on myIncipio.com
Also it comes with a clear screen protector & the usual cloth + applicator card, it's really easy to apply and I didn't get any bubbles at all, didn't have to use the applicator. It's not anti glare or anything but looks really clear and avoid scratches quite fine.
And note that my buttons are getting copper-ish.
It looks really sleek
Although it looks like it wont do well with falls, but good at maintaining everyday wear and tear.
It probably doesn't add any weight to the phone?
i also have the white vivid and this blue case and i love it it doesn't get in the way of any head phone jack
DjSpunz said:
It looks really sleek
Although it looks like it wont do well with falls, but good at maintaining everyday wear and tear.
It probably doesn't add any weight to the phone?
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Click to collapse
No, it doesn't add any weight at all.
Just a few hours after I posted here my phone dropped for the first time since I bought the case a couple of weeks ago.
Not a single scratch neither on the phone or the case itself. So far so good.
I was really worried because the back cover just ends up half the way across the room when the phone drops and I read people saying that it might damage it permanently, like never being able to keep it in the right place again.
So I'm really glad to have something holding the back cover in place.
And it's incredibly light, and oooh feels so good to touch that I'm starting to concern my friends, can't stop stroking the phone - ROFL.
My wife has the same case and seems to like it...I have the white, Speck candy shell, which I love...it covers everything accept the screen...and the camera and speakers of course...had it off and on hundreds of times while flashing ROMS, taking sd card in and out, and the case has held up to the abuse. Think it was around $30...AT&T and amazon both have them.
Sent from my HTC PH39100 using xda premium