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Hi, first post, searched a little...need help
I bought a tilt in December from AT&T, an 8900 non camera. I'm in S. Korea and I cannot get service. I have international roam activated and AT&T has confirmed account settings are correct...Here's the deal:
1. Phone searches for a few minutes and the I get an exclamation point.
2. Goto phone settings and see "no service"
3. Change network settings from auto to manual.
4. Phone finds KTF and SK Telecom (the two providers here in S. Korea).
5. Tries to register and generally there is no feedback, but on occasion I have received the message "Cannot read settings from the network. Try viewing settings later or disconnect data connection and try again."
6. Data is not connecting.
7. AT&T technical support (level two after the customer service rep) says the problem with the tilt is I cannot force it to use umts 2100. Then he came up with the idea that my SIM is from AT&T and that's the problem, I have to go get a local SIM from SK Telecom, but I was here in October with a Palm750 and an ATT Sim. Worked like a charm.
I'm stuck....could use any help at all!!!!
Thanks,
Steve
Try this:
http://forum.xda-developers.com/showthread.php?t=370854
Thanks Kyphur...I was just installing the dll when you replied...(further searching) and now i've installed the advanced configurator. Band tab up, wcdma and UMTS 2100 selected....KTF and SK Telecom found and still nothing...
Any ideas? I'm pretty spent on this...
Anyone? this is a real pain in the you know what...I just think there is some stupid setting or something that needs to be change...Helllllppp
BUMP!! Help Please...
marenost said:
BUMP!! Help Please...
Click to expand...
Click to collapse
Are the carriers that you are referring to CDMA or GSM?
The local carriers are WCDMA/UMTS 2100 and I've downloaded the band tab dll from another post and confirmed that I am on the correct band...
I'm almost convinced it is an account problem. As of this morning my phone would continously come up with a "select" network screen (As there are 2 networks here). I select either and get the message "unable to register on the selected network, choose another or change data connection type"..
As I understand it, when I roam, my sim or phone # attempts to register across the local network to my home network and it needs authentication before I can have access...
what do you think?
bump....anyone with experience at all here?
In a simialar boat soon
I will be moving to Korea soon (Military) and I have an 8925 (unlocked) and I am wondering if I will be able to use my phone with either SK Telecom or KTF (both have GSM, I checked.)
If so, will I have to change anything in my phone? I'm using Dutty's WM6.1 Hybrid v2 5.2.19716 with the 1.65.14.06 Radio.
Hi all, well my One arrived from the UK today.. As I feared it does not have the ATT LTE bands that PDAbd.net suggested it had, bummer, but I can live with HSDPA... Set up the phone, it asks me to select the operator I am unsing, with ATT as the first choice... all goes well.. I load it up and initial impressions... WOW.. what a great phone.
BUT and and very BIG BUT.... the signal is terrible... bouncing from no signal to 2 bars and displaying H one minute, 3G the next and then E...
Driving down a notorious road it drops the call at least half a mile before typical and doesn't pick it up again until even later..
Does anyone know if there are any setting I can adjust to optimize to ATT?
I really do not want to put it is back in the box, but unless someone has a suggestion for me, I have no choice...
Help!!
Many thanks,
Nick
A quick question. Where did you get your HTC One? And have you used any other HTC Phones before and got good signal with it?
nickywaldo said:
Hi all, well my One arrived from the UK today.. As I feared it does not have the ATT LTE bands that PDAbd.net suggested it had, bummer, but I can live with HSDPA... Set up the phone, it asks me to select the operator I am unsing, with ATT as the first choice... all goes well.. I load it up and initial impressions... WOW.. what a great phone.
BUT and and very BIG BUT.... the signal is terrible... bouncing from no signal to 2 bars and displaying H one minute, 3G the next and then E...
Driving down a notorious road it drops the call at least half a mile before typical and doesn't pick it up again until even later..
Does anyone know if there are any setting I can adjust to optimize to ATT?
I really do not want to put it is back in the box, but unless someone has a suggestion for me, I have no choice...
Help!!
Many thanks,
Nick
Click to expand...
Click to collapse
Hi There,
I bought it in the UK. It was a legitimate HTC supplier and an unlocked model 801n.
I have used a couple HTC phones in the past:
ATT 8X - worked well (at least as far as signal was concerned, but that was the ATT model)
I also had a Verizon Incredible, but since that is a different provider, I am ignoring it.
Other phones I have right now adn tested in the same location with the same SIM:
1. ATT - Galaxy note 2 - good signal no issues
2. ATT LG Optimus G - Good signal no issues
3. ATT Iphone 5 Good signal no issues
4. ATT Nokia 920 - good signal no issues
5. Blackberry Z10 - unbelievably good signal - no issues - Unlocked ATT bands, not ATT branded (Purchased from Expansys USA)
This is why I am wondering whether it is some kind of optimization issue. I cannot believe HTC could have made such a mistake in design. Also, if I switch to GSM only, I have full bars.... It is only on 3G and HSDPA that the signal is poor and the display oscillates between 3G and H
Any advice?
Many thanks,
Nick
Are you rooted? The solution is disabling fast dormancy on HTC One. New HTC devices enables fast dormancy by default which affects & weakens signal strength on networks that doesn't support it yet. If not I am not aware of any ways to disable it without root yet. I'll update you if I find one.
On UK almost all networks do support fast dormancy already except for Three UK so that maybe the reason why it's enabled by default in the US however I am not aware of the implementation of network carriers there sorry.
Riyal said:
Are you rooted? The solution is disabling fast dormancy on HTC One. New HTC devices enables fast dormancy by default which affects & weakens signal strength on networks that doesn't support it yet. If not I am not aware of any ways to disable it without root yet. I'll update you if I find one.
On UK almost all networks do support fast dormancy already except for Three UK so that maybe the reason why it's enabled by default in the US however I am not aware of the implementation of network carriers there sorry.
Click to expand...
Click to collapse
Thanks for the advice!!!
No I am not rooted - what will I lose if I root it? Do you know of a link to a simple thread with rooting instructions and how to disable the fast dormancy? I am not super experienced with Android yet
Does anyone know whether ATT supports fast dormancy of not?
Also, I have been led to believe that the One supports a number of carrier frequencies, but they only enable those for the specific region it is sold in. Do you know if there is a way to enable the other frequencies? Or is this just an unfounded rumor? Also, do you know if there is a way to check which LTE band the phone I have is equipped with - Not an on-line reference, but a way to find it on the phone?
Many thanks!!
Your warranty if you mess something in the software's side like bricking your phone & OTA updates. But you'll be able to update anyways just by directly flashing on the phone.
Anyways here's a noob proof app to rooting. Please do some research first before going so you'll not mess this up.
http://forum.xda-developers.com/showthread.php?t=2183942
And... No. AT&T doesn't support fast dormancy.
nickywaldo said:
Thanks for the advice!!!
No I am not rooted - what will I lose if I root it? Do you know of a link to a simple thread with rooting instructions and how to disable the fast dormancy? I am not super experienced with Android yet
Does anyone know whether ATT supports fast dormancy of not?
Also, I have been led to believe that the One supports a number of carrier frequencies, but they only enable those for the specific region it is sold in. Do you know if there is a way to enable the other frequencies? Or is this just an unfounded rumor? Also, do you know if there is a way to check which LTE band the phone I have is equipped with - Not an on-line reference, but a way to find it on the phone?
Many thanks!!
Click to expand...
Click to collapse
nickywaldo said:
Thanks for the advice!!!
No I am not rooted - what will I lose if I root it? Do you know of a link to a simple thread with rooting instructions and how to disable the fast dormancy? I am not super experienced with Android yet
Does anyone know whether ATT supports fast dormancy of not?
Also, I have been led to believe that the One supports a number of carrier frequencies, but they only enable those for the specific region it is sold in. Do you know if there is a way to enable the other frequencies? Or is this just an unfounded rumor? Also, do you know if there is a way to check which LTE band the phone I have is equipped with - Not an on-line reference, but a way to find it on the phone?
Many thanks!!
Click to expand...
Click to collapse
Check this regarding what is Fast Dormancy and tell us if it works(probably NOT (it works only to samsung phones) but it is easy to try) http://androidforums.com/samsung-galaxy-s2-international/674208-fast-dormancy-in-nutshell.html
"To turn FD on/off enter *#9900# in the dialler to get into the SysDump screen then select the Fast Dormancy option"
You mind sharing the link if they have stock? Good luck with the signal issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
I had a friend with an international GS2 with the same problem. Constantly bounced from HSPA+ to 3G to EDGE to no signal. I'm 99% sure that the issue is network settings, you likely need to check SIM card, data plan provisioning, APNs, etc.
mmathiou said:
Check this regarding what is Fast Dormancy and tell us if it works(probably NOT (it works only to samsung phones) but it is easy to try) http://androidforums.com/samsung-galaxy-s2-international/674208-fast-dormancy-in-nutshell.html
"To turn FD on/off enter *#9900# in the dialler to get into the SysDump screen then select the Fast Dormancy option"
Click to expand...
Click to collapse
Thanks for the suggestion... As soon as I enter the code, I get an error, so I am unable to even get to the SysDump
cdd543 said:
You mind sharing the link if they have stock? Good luck with the signal issue.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
I bought the last one they had. You should be able to find them now... More and more are popping up every day.
Many thanks,
Nick
Hunt3r.j2 said:
I had a friend with an international GS2 with the same problem. Constantly bounced from HSPA+ to 3G to EDGE to no signal. I'm 99% sure that the issue is network settings, you likely need to check SIM card, data plan provisioning, APNs, etc.
Click to expand...
Click to collapse
Hey, thanks - Do you know what settings I should use? I have an LTE provisioned SIM card...I assume that should be ok, since the phone is LTE enabled, just wrong bands? I have tried with Auto LTE on and of - I currently have it on GSM/WCDMA - it has been working better the past day, but it is still not right..
The SIM works perfectly in the Note 2, Optimus G etc. So I am wondering whether I need to look at the APN or something like that, but I do not know what the best settings should be. Anyone have this info?
Many thanks,
Nick
nickywaldo said:
Hey, thanks - Do you know what settings I should use? I have an LTE provisioned SIM card...I assume that should be ok, since the phone is LTE enabled, just wrong bands? I have tried with Auto LTE on and of - I currently have it on GSM/WCDMA - it has been working better the past day, but it is still not right..
The SIM works perfectly in the Note 2, Optimus G etc. So I am wondering whether I need to look at the APN or something like that, but I do not know what the best settings should be. Anyone have this info?
Many thanks,
Nick
Click to expand...
Click to collapse
APN shouldn't affect your mobile signal reception. It's just made for cellular data profiling. So you are able to connect to the internet.
How about try setting your network selection mode to manual and just select the top most usable network there?
Interesting... I am in Korea right now and have great signal... no issues at all. However, my data indicator is still bouncing between H and 3G, so that is very strange...
Despite the indicated low signal and bouncing data connection type indicator, the phone is working well, have not dropped a call recently and excellent phone call quality...
NO LTE connection in Korea though.. I assume that is probably due to ATT not having a LTE roaming data service agreement here? I believe my phone has at least one LTE band that it supported here.
Have fun..
Nick
I think u should talk to att people may be they can help? With the signal issue or the data connection issues!
Please let us know once u figure it out
Sent from my GT-I9300 using xda premium
Hi,
I have done some searching on the forums and found related questions to this, but no answer that fixes my problem.
I have been using a Samsung Ativ S T899M for about 2 years now, originally a phone from Rogers Canada that my work bought, imported into the US on AT&T through Expansys. I actually live in Canada though and use it on Rogers.
We bought these phones with WinPho 8.0 on them, and configured them originally to use the APN WAP.CINGULAR and they connected just fine to Rogers Network, showing 3G, 4G and LTE connectivity for the last 2 years. When I go to the US for work, I switch it to 'Automatic' network connection and I get connectivity just fine. Even through various updates to Windows Phone 8.1, including the Developer Preview.
I recently reset my phone due to formatting issues with an SD card, and reset everything, restoring from a backup:
OS Version: 8.10.14176.243
FW Rev: 2212.12.11.2
HW Rev: 15.3.1.0
Radio Software ver: <blank?>
Radio Hardware ver: <blank?>
I reset the phone, and only 3 days later was I prompted to update to the above versions, although I checked for updates shortly after the reset.
Now to the problem: I no longer see LTE as a connectivity option when connecting to Rogers Network, AND I don't have Internet connectivity, even when choosing 4G. (I realize this might be 2 diff problems)
In the Settings --> 'Cellular+SIM' --> 'SIM' menu, I see only 2G, 3G and 4G in the highest connection speed..no LTE as there was before.
When I search for networks, I see Rogers at 2G, 3G and 4G, no LTE.
I have the APN set to WAP.CINGULAR and have also tried fast.t-mobile.com as advised in some other forum posts, with no luck.
I have the diagnostics app installed (*#634#) and have dialed into the Test Mode menu using *#0011# and tried to follow the codes to get to the UTMS mode menu, but it does not work. Tapping Back twice does nothing whatsoever.
Does anyone have a similar experience? Am I missing the Radio drivers I need? How do I correct this?
Any help / advice / tests are appreciated.
I have this phone as well. Its unlocked from Bell Canada. I made the same mistake and upgraded it to 8.1 DP, I since bought a Nokia Lumia 635 that I use as my daily driver, as there are soo many bugs with the T899M now using the 8.1DP. When I was using it I noticed that missing LTE from the settings as well, but every now and then my phone would tell me I was connected to LTE in the status bar.
I really wish there was a way to restore this phone back to the original factory firmware 8.0....well I'm sure there is, but for some reason there simply is no ROM online to do so. Very unfortunate for us T899M owners who did the 8.1 DP update.
The missing radio HW & SW lines are because Samsung needs to update the firmware, some of the hardware is missing proprietary drivers (radios/camera, etc), unfortunately everytime I contact Samsung they tell me the same thing. "You cannot downgrade, it is not possible. We will let you know when an update is available".....basically the're no help.
Alls we can do is wait....one day it maybe updated...who knows when though...apparently not Samsung.
4G is LTE. I set my highest setting to 4G and in the top corner it shows LTE. 8.1 DP latest
Anyone else on AT&T unable to get LTE? The APN settings that auto-downloaded are correct according to AT&T's documentation, but I'm only getting H+.
Your GPRS could be disconnected. I'd you use app advanced signal status you can look at settings Beyer to see if your set up correctly
MasterBrick SCH-I545 Galaxy S4, XdA mobile app...
I had to use my girlfriends IMEI for her Nexus 5 for it to pick up LTE. Before that, I was only getting H+. Try to get an IMEI of another ATT LTE Android phone and it should do the trick!
Can't get LTE to work
I need some help. I have the new, unlocked, Sony Xperia Z3 Compact and I can't get on the AT&T LTE network as well. Here are the steps I have taken:
The Setup
I have a Samsung Galaxy S4 that is on the LTE network with no problem
My AT&T account had a Lumia 820 device tied to my account (and old device of mine) and it worked fine for LTE on all of my future pones, including my S4
I purchased an unlocked D5803 Z3c from Handtec
My Activate Attempt
Went to the AT&T store to pick up a new nano sim card
I gave my new (Sony) IMEI number to the AT&T rep (stupid move, clearly) and they loaded it under my account
With the new sim, my Z3c could place calls and send/receive text messages
Data would not work
My Resolution Steps
I looked up APN settings online and tried several different variations
The HSPA+ Cingular APN settings worked, but left me without LTE service
I could not get the mobile.att.net APN and LTE settings to work
Reading Android Central and XDA, I discovered that others had this issue as well
Using forum advice, I called AT&T
The AT&T rep did confirm that my Sony IMEI number was registering as a "2G" phone, which is why I did not get LTE access
I put one of my extra LTE device IMEI numbers on my account
My phone still won't connect to the LTE network
I notice that even though they registered an LTE phone (and they confirmed it came up LTE), my AT&T account page shows an old flip phone silhouette
The rep noted that there was nothing else they can do...so I basically have to deal with it
I'm posting on XDA to leverage the wisdom of this crowd
I remain confident that this will get resolved, yet frustrated at the same time
I'm at a loss and wonder if I have to activate this nano sim in another supporting device or the like. Thoughts?
Thanks in advance for your help.
No clue, but AT&T tech support confirmed that my IMEI is registered and my previous two devices were all LTE devices. I have no idea what's going on either.
lolstebbo said:
No clue, but AT&T tech support confirmed that my IMEI is registered and my previous two devices were all LTE devices. I have no idea what's going on either.
Click to expand...
Click to collapse
Are you having the same issue? Do you see the cartoon sketch of a flip phone in your account as well?
What you have to do is give them the imei of an LTE capable phone. It absolutely does not matter that you will not actually be using that phone.
If you already have an LTE phone, just switch your SIM to your z3 when it arrives. It is absolutely unnecessary to call AT&T with your new IMEI. Anything AT&T tells you to the contrary is flat out wrong.
Issue resolved!
Bottom line...do not give these clowns your Xperia IMEI number.
When they entered the IMEI number it flipped my data plan from a grandfathered unlimited plan to a pay-per-use plan with no LTE (why they couldn't figures this out last night, it beats me). He was talking about my wife's plan and her unlimited data. I then noted "mine is unlimited too" and then said it wasn't. You can only imagine how things went from there.
The unrecognized IMEI number automatically switched me off of my plan.
They have me on a temporary 3GB plan, as the support rep couldn't get me back on the unlimited plan. They have to send the change to their back office team and it will take a week to get it back.
My phone now has the 4G icon versus H+.
Sent from my D5803 using XDA Free mobile app
ktcred said:
Are you having the same issue? Do you see the cartoon sketch of a flip phone in your account as well?
Click to expand...
Click to collapse
Nope, it actually still shows my previous LTE-capable phone.
I actually also initially had this issue ; I was sitting in the AT&T &T store on the phone with tech support until the sales rep realized my phone wasn't showing up in the system as an LTE device. He input a bogus LTE IMEI for me, after which I restarted my phone. It's been working for me since then
Whelp, I guess I'll go to the AT&T store again later, then.
So everything that is claiming to have LTE ----> Do you have a 4G icon on your phone or LTE? I am in US, went to ATT store ---they entered an imei of a Samsung Galaxy S5 and now it shows 4G. If you go into mobile networks preferred network mode it says 4G preferred/wcdma/gsm. I am assuming this is just due to the UK software version not being the same as US...
macklobell said:
So everything that is claiming to have LTE ----> Do you have a 4G icon on your phone or LTE? I am in US, went to ATT store ---they entered an imei of a Samsung Galaxy S5 and now it shows 4G. If you go into mobile networks preferred network mode it says 4G preferred/wcdma/gsm. I am assuming this is just due to the UK software version not being the same as US...
Click to expand...
Click to collapse
Says 4G. I think we are good
Sent from my D5803 using XDA Free mobile app
IMEI problem rectified, they reverted it to my previous phone's IMEI. Now displaying 4G. Sweeeeeetness.
It's just silly that AT&Ts LTE is tied to the IMEI in their system and not simply having an LTE capable phone.
I ported a line to use with my Z3c and gave them the IMEI of an AT&T HTC One so that LTE would work, but they would only send me a micro sim because according to the IMEI that's the sim I need. Tried to tell them I need a nano sim but the gal on the phone said she couldn't send one, I'd have to go to a store pick one up.
If you are going from an LTE phone that uses a nano SIM card to the Sony Xperia Z3 compact, it is not necessary to contact AT&T. You will need to manually add the APN settings on your Sony Xperia Z3 compact. Here is the path to get to the APN settings..
Settings > More > Mobile networks > Access Point Names > press + to add a new APN
Enter in the following settings listed below
Name ATT Phone
APN phone
Proxy Not set
Port Not set
Username Not set
Password Not set
Server Not set
MMSC http://mmsc.mobile.att.net
MMS proxy proxy.mobile.att.net
MMS port 80
MCC 310
MNC 410
Authentication Type None
APN type default,mms,supl,hipri
APN protocol IPv4
Bearer Unspecified
Save the changes you made, select the APN you just created and reboot the phone. Everything should be working from there.
Here is where I got the information from: http://www.att.com/esupport/article.jsp?sid=KB424489&cv=820&_requestid=838329#fbid=ecLfo9YLvXa
So I do have the 4g icon in my status bar. Does this mean that LTE is working fine?
The only reason I am asking is because on the MY ATT page I do only see the silhouette of a flip phone.
Edit: My phone automatically downloaded internet and MMS settings when I first booted it up. Is this what others are doing?
Alex2x3 said:
So I do have the 4g icon in my status bar. Does this mean that LTE is working fine?
The only reason I am asking is because on the MY ATT page I do only see the silhouette of a flip phone.
Edit: My phone automatically downloaded internet and MMS settings when I first booted it up. Is this what others are doing?
Click to expand...
Click to collapse
Yes, you are getting LTE on your phone
LTE = 4G in Europe
4G = H+ in Europe
3G
etc
If you do a speed test, you will see that you are getting LTE speeds on your phone
Problem here too. I just went in to get a nano sim. The guy hooked up my number from a note 2. Does not show data. He said I needed to put in my IMEI number from the box. I didn't from recommendations on here. The problem is that I didnt have a rebutle sp? Because I really don't know how it works. He said if my note 2 was lte, it should work. I don't know what the heck to do
Notchr302 said:
Problem here too. I just went in to get a nano sim. The guy hooked up my number from a note 2. Does not show data. He said I needed to put in my IMEI number from the box. I didn't from recommendations on here. The problem is that I didnt have a rebutle sp? Because I really don't know how it works. He said if my note 2 was lte, it should work. I don't know what the heck to do
Click to expand...
Click to collapse
I would try again, maybe try to get a different service rep. The IMEI from an AT&T Note 2 should work.
So before anyone flames me for asking about using a Sprint S6 Edge on Verizon, I'd like to clarify that I convinced Verizon to add my IMEI to their database. I have voice, text and data access (but no LTE and always shows as roaming). My phone is carrier unlocked (obviously) and rooted.
Now that I've gotten that out of the way, here are my questions:
- How can I re-program my phone to recognize Verizon as the default provider? Or is there any way to flash the Verizon firmware on the phone (aka make the phone a Verizon phone)?
- I'm hoping to be able to connect to Verizon's Band 4 LTE since I understand the SM-G925P to have the Band 4 radio. How can I connect to it?
- I can't view/access the APN settings and so I can't manually add the Verizon APN settings because of some "profile does not have access" issue. How can I give myself access?
Thanks in advance!
BiGd4YaNG said:
So before anyone flames me for asking about using a Sprint S6 Edge on Verizon, I'd like to clarify that I convinced Verizon to add my IMEI to their database. I have voice, text and data access (but no LTE and always shows as roaming). My phone is carrier unlocked (obviously) and rooted.
Now that I've gotten that out of the way, here are my questions:
- How can I re-program my phone to recognize Verizon as the default provider? Or is there any way to flash the Verizon firmware on the phone (aka make the phone a Verizon phone)?
- I'm hoping to be able to connect to Verizon's Band 4 LTE since I understand the SM-G925P to have the Band 4 radio. How can I connect to it?
- I can't view/access the APN settings and so I can't manually add the Verizon APN settings because of some "profile does not have access" issue. How can I give myself access?
Thanks in advance!
Click to expand...
Click to collapse
Most Sprint phones have an unlockable bootloader so I would assume this one does as well. Why not flash a Verizon rom?
Sent from my XT1575 using Tapatalk
I'm interested to see if this works fully. It looks like all Sprint Samsung's can be sim unlocked and bootloader unlocked so this could be a solution to getting unlockable Samsung phones on Verizon once again.
Sent from my XT1575 using Tapatalk
Any update on this? I am in the same boat. I was able to add the Verizon APN's and I am still having the issue of not being able to connect to the 4G LTE. BTW the roaming icon on the phone I think is just the software being programmed for the Sprint network and sees that you connecting to Verizon as roaming. If you check the SIM status, it will show that it is currently not roaming.
Any updates on this?
Cpu
I've had the same problems that has bugged me for weeks. I used a app called COOL MASTER to cool my cpu and seems to have fixed my crazy phone
this is in active so I am closing
~~~ oka1