Playstore not working - Xperia Z Q&A, Help & Troubleshooting

Hi! all. My playstore is not working. When i launch playstore, it doesn't load anything just the dark grey background with the message "No Connection RETRY". When i click retry, the screen just flash white quickly & return to the same screen. I tried to randomly search for an app but nothing comes out. I noticed that the option "My Apps" is also missing. Any idea how to fix this?

is it rooted?

sahinz said:
is it rooted?
Click to expand...
Click to collapse
yes, its rooted.
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Make sure when you launch it you have fully working data connection or wifi.
If it doesn't work, settings> apps >all> Google play store and clear cache and data. And try again.
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LitoNi said:
Make sure when you launch it you have fully working data connection or wifi.
If it doesn't work, settings> apps >all> Google play store and clear cache and data. And try again.
Sent from my C6603 using xda app-developers app
Click to expand...
Click to collapse
yup. i confirmed theres data connection cause internet, emails are working. clear cache & data too
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Uninstall the the play store updates? Or try finding a play store apk and go from there? If not
Then do a full wipe and repair with Sony update service. So odd that only this app is having issues.
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Download it from PlayStation website, i did that, and install it by transfering APK file to your phone, than run it.
Of course, before that delete existing app.

Wahad said:
Download it from PlayStation website, i did that, and install it by transfering APK file to your phone, than run it.
Of course, before that delete existing app.
Click to expand...
Click to collapse
its android playstore that is having issues nothing to do with playstation. playstore is a system app i can't delete it even after i rooted the phone
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A new play store apk was uploaded some where in one of the xda forums two weeks ago. Head over there and see if you can get that one installed. May fix the problem.
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Did you disable background data for it? It might complain if that is turned off.

Are you from Belgium?

anyone can offer some help? i had to repair the firmware & install everything all over again to get it to work. Now another xperia Z is having the same issue.

wolvie77 said:
anyone can offer some help? i had to repair the firmware & install everything all over again to get it to work. Now another xperia Z is having the same issue.
Click to expand...
Click to collapse
Have you installed any hacking mods installed that are connected to in-app purchases? If so, please remove them!

wolvie77 said:
anyone can offer some help? i had to repair the firmware & install everything all over again to get it to work. Now another xperia Z is having the same issue.
Click to expand...
Click to collapse
try this New Google Play Store

solved the problem. thx everyone
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wolvie77 said:
solved the problem. thx everyone
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Click to expand...
Click to collapse
How?! I'm having this very problem right now

Related

access different marketplace?

hello all,
I rooted my xperia z and installed market enabler. Unfortunately i'm still getting my countries market place rather than the usa.
I tried VPN with no use.
Any suggestions on how to access different markets?
izzyq8 said:
hello all,
I rooted my xperia z and installed market enabler. Unfortunately i'm still getting my countries market place rather than the usa.
I tried VPN with no use.
Any suggestions on how to access different markets?
Click to expand...
Click to collapse
WTH is market enabler? And what Rom are you using.
Did you try to uninstall or force close Play Store from settings and clear cache before using the VPN? I suppose when you first do what I said and then connect to a VPN app, afterwards open Play Store it should be the country your VPN's IP is connected to.
Force Close Play Store from settings, clear cache, activate VPN, open Play Store.
Try it, it should work.
Edit: it works, can download Netflix now etc.
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Dsteppa said:
WTH is market enabler?
Click to expand...
Click to collapse
For someone who mentions using the search function in your signature I expected better than this. Market Enabler has been around for a very long time.
lilstevie said:
For someone who mentions using the search function in your signature I expected better than this.
Click to expand...
Click to collapse
LOOOOL BURN
RoChinu said:
Did you try to uninstall or force close Play Store from settings and clear cache before using the VPN? I suppose when you first do what I said and then connect to a VPN app, afterwards open Play Store it should be the country your VPN's IP is connected to.
Force Close Play Store from settings, clear cache, activate VPN, open Play Store.
Try it, it should work.
Edit: it works, can download Netflix now etc.
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
I tried but still no luck
Which VPN are you using?
Also will it make a difference if using the built in VPN rather than an application Ex. tunnel bear
lilstevie said:
For someone who mentions using the search function in your signature I expected better than this. Market Enabler has been around for a very long time.
Click to expand...
Click to collapse
Sorry that you're perfect and I'm not
izzyq8 said:
LOOOOL BURN
I tried but still no luck
Which VPN are you using?
Also will it make a difference if using the built in VPN rather than an application Ex. tunnel bear
Click to expand...
Click to collapse
Use Hotspotshield VPN by anchorfree.
https://play.google.com/store/apps/...um=organic&utm_term=hotspotshield+vpn+android
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RoChinu said:
Use Hotspotshield VPN by anchorfree.
https://play.google.com/store/apps/...um=organic&utm_term=hotspotshield+vpn+android
Sent from my C6602 using xda app-developers app
Click to expand...
Click to collapse
Nope still not luck. I guess i can never have songza
Tried using amazon app store still no luck
izzyq8 said:
Nope still not luck. I guess i can never have songza
Tried using amazon app store still no luck
Click to expand...
Click to collapse
That's really strange, it worked for me. I know it's not ideal but you can download the APK file from the net and then install it. Drawback is that you'll have to update manually.
Try restarting your phone and then do the process I told you before. And if you're willing to, try resetting the phone and then do the process.
Good luck.
Sent from my C6602 using xda app-developers app

Help

Hello,
Two days ago my phone started showing the following message whenever i clicked downlod on any app in the play store.
And whenever i clicked countinue i got the error shown in the other screenshot, i read somewhere that it might have to do with google sync so i tried disabling all sync items and enabling one by one, still nothing, i removed the entire google account, i removed the store, its data, downgraded it, still nothing, please help.
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osharaf said:
i removed the entire google account
Click to expand...
Click to collapse
How did you remove your Google account?
It's impossible without a factory reset.
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Settings>Accounts>Google Account >Sync menu>Options>Remove Account
It is possible.
Sent from my C6602 using Tapatalk 2
Yeah you are right,i thought it was impossible cause in earlier android versions it was impossible.
About your issue try uninstalling Google play service and playstore than clear data,reboot and let it update itself again.
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gm007 said:
Yeah you are right,i thought it was impossible cause in earlier android versions it was impossible.
About your issue try uninstalling Google play service and playstore than clear data,reboot and let it update itself again.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
I think that fixed it, not entirely sure yet as i need give it time but either way thank you!
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[Q] Camera and album crash

So I cleaned off caches and updated system applications in my phone, and now the camera application has dissappeared .
Can someone post the .apk for it, or help me to get it back?
makere said:
So I cleaned off caches and updated system applications in my phone, and now the camera application has dissappeared .
Can someone post the .apk for it, or help me to get it back?
Click to expand...
Click to collapse
what happens when you press&hold shutter button?
jontr said:
what happens when you press&hold shutter button?
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Click to collapse
The phone vibrates slightly once, then nothing. Also if I try to run motionshot, it crashes. I tried already updating the fw to 257 and it didn't help.
Edit: I got the camera app back, by going through every camera related application and removing updates to them. Now the camera crashes if I try to launch it...
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Try to clear data for album app maybe?
jontr said:
Try to clear data for album app maybe?
Click to expand...
Click to collapse
This didn't help, however, I noticed that the album crashes as well. I tried deleting the thumbnails, but that didn't help neither.
So all other camera apps seem to work (Info-eye etc), but the normal camera and album crash. I will try to move my pictures to other folders tomorrow to see if it helps.
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Clear data for camera common in settings, I bet you recently changed FW versions
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gregbradley said:
Clear data for camera common in settings, I bet you recently changed FW versions
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Click to expand...
Click to collapse
Sadly this didn't help.
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makere said:
Sadly this didn't help.
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Click to expand...
Click to collapse
OK, backup any data you want to save and do a software repair using pccompanion (Software repair will wipe data)

Sony Select not working after update

Since updating to 4.3 my Sony select asp will not work properly. It keeps telling me there is no network connection even when things are obviously fine.
Do far I have tried a restart of my phone and clearing all data and cache in the app. Nothing has worked so far.
On the Sony forum there seems to be a number of people experiencing this as well. I updated through the pc companion if that could possibly have anything to do with it.
Any other recommended course if action?
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My dad's Z1 had this exact issue and I thought it was just him!
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Same with mine after installing romaur rom... Got no problem on nuts prerooted 4.3 rom.
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Yes,
I have the exact same issue. I don't know what to do...
I check Sony forum, lot of people have the same problem since dec 22. It's annoying how they can put an update and nit assume it.:crying:
I'm facing the same issue! I tried deleting cache and all app data from the both "Sony Select" items that appear on the Apps list. No luck...
Same here
I'm in Norway and facing the same issue since update.
Same here, 4.3 Central Europe. Tried repair via PCC, no luck.
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Same here, tried clearing app data, no luck.
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I have the same issue too
If you want the themes
Tri-Flat - https://play.google.com/store/apps/details?id=se.knowit.mobile.triflat&hl=en
and the camera apps
Motiongraph - https://play.google.com/store/apps/details?id=com.sonymobile.motiongraphforxperia
use the related apps/more from developer to search for other themes
Same issue here.
omegahanggara said:
Same issue here.
Click to expand...
Click to collapse
Where can I download AR effect for line?
solution to Sony Select not working
Hello friends,
If you're looking, like me, for sony select just for theme. Here i have a solution for all of you, of course until sony update this problem.
You don't really need sony select to check theme, just go to "play store", and type Xperia theme. Or to be more specific type "Triflat" and after that scroll down until you get others titles from developer "KNOWIT MOBILE AB".
Hope this will help you guys, see you
It started working again last night. I have no idea why. I did also receive the Walkman update
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Same issues simply not working, no error just no data coming into the app

Xperia With Facebook Not Working

Anyone else having issues getting this app to sync/work. I don't mean the regular Facebook app, I'm referring to Xperia With Facebook which is under the accounts to sync section. I can get Xperia with Twitter to work but not Fb, the popup comes up, I click okay, and it goes away but doesn't add it. This sucks because it doesn't let me see FB photos under my albums and doesn't sync fb with my calendar either. Is there a fix for this???
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try clear data
I have the same problem, tryied to clear cache and data but don't work..
Disconnected Facebook account and connected Xperia with Facebook but don't work anyway..
I have tried all the possible combination, deactivate ecc.. but don't work!
chunlianghere said:
try clear data
Click to expand...
Click to collapse
Glad to know I'm not alone, this stinks.
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the same is happening with me... any solutions???
last time i used to hav this problem. now, although wipe data many times, still working fine.
mayb u all can try to find out tat in facebook, did u allow Xperia for Facebook?
Anyone have any solution? Clear data doesn't work.
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Kanes_Inferno said:
Anyone have any solution? Clear data doesn't work.
Click to expand...
Click to collapse
Maybe the latest version give problems like Youtube, try older version or uninstall updates.
Someone at the Sony support forums posted the fix. Install FB messenger then try the Xperia with Facebook thing and it works. I tried it and all is good now.
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Kanes_Inferno said:
Someone at the Sony support forums posted the fix. Install FB messenger then try the Xperia with Facebook thing and it works. I tried it and all is good now.
Sent from my C6916 using xda app-developers app
Click to expand...
Click to collapse
Indeed, it worked! How stupid are these people to not test the software without the facebook apps installed? God...
banvetor said:
Indeed, it worked! How stupid are these people to not test the software without the facebook apps installed? God...
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Click to collapse
So now we have to facebook apps under accounts?

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