My touchscreen won't sense once in awhile, is this common? - One (M7) Q&A, Help & Troubleshooting

I have an HTC One UL that is unlocked and running Renovate. Once every 2-3 days I have to hard reboot the phone (power button for 10 sec) because the touch screen won't read any touches. I haven't been able to find any info about this being common on the One so I thought I'd ask before looking into warranty/exchange. DAE experience this on occasion? Any thoughts on troubleshooting this? I guess my next step is to go back to factory rom and try that for awhile.
Edit: it turns out that the back button is still responsive and will reset the touchscreen so it sounds like its a software issue after all.

EldonP said:
I have an HTC One UL that is unlocked and running Renovate. Once every 2-3 days I have to hard reboot the phone (power button for 10 sec) because the touch screen won't read any touches. I haven't been able to find any info about this being common on the One so I thought I'd ask before looking into warranty/exchange. DAE experience this on occasion? Any thoughts on troubleshooting this? I guess my next step is to go back to factory rom and try that for awhile.
Click to expand...
Click to collapse
try change rom, if will be same try stock rom, if not helped again try in your service center

Related

diamond2 needs reset to wakeup! Please help!

Happened this morning, I noticed that my diamond2 is not responding when pressing the power button as usual... black screen!
It wakes-up in two cases:
1. soft reset with the stylus.
2. removing the battery and putting it back then pressing the power button.
This happens after I leave it turned off for 5 minutes. It is working fine as long as I don't turn it off. When it is off 5 minutes then no response!
Note: I am using the latest htc rom.
Don't know if this is a software or hardware problem. Any help is much appreciated.
I have actually had a fairly similar problems with my TD2. Not regular and not at spercific times like after 5 minutes but there have been times when my screen doesn't want to turn back on, the device is still on because it still make some of the regular sounds, eg the ping on the home button but the screen is dead.
Like you it will only wake again after a battery out reset, sometimes after several attempts.
I'm pretty sure this is hardware related as like you i'm on an official rom. The first time this happened was after using the phone as a modem and it got quite hot so i think perhaps heat is loosening the connection to the screen, only a guess though so any other opinions welcome.
After trials for 8 hours, I figured out a work around.
I Forced the mobile to work in the GSM only band, from that moment, it is back to normal... 3G is important to me, but I think I will wait until the WinMobile 6.5 is out for our TD2... may be this will solve the issue!
Hard reset it at least once..... That may take care of the freezing issue.
tomtommy306 said:
Hard reset it at least once..... That may take care of the freezing issue.
Click to expand...
Click to collapse
did not solve the problem! could this be a network problem or the device's radio rom?
My phone did the same, i disabled the TouchFLO and it worked Fine
mkh1983 said:
My phone did the same, i disabled the TouchFLO and it worked Fine
Click to expand...
Click to collapse
This one also did not solve the problem. Any other suggestions!
Problem solved
As I guessed, it was a network error and problem sovled after changing my Sim Card and getting a new updated one from the Service Provider!
Now my TD2 can sleep well and get back whenever called
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I have the same problem and i notice that sleep everytime who i use Alarm(clock)...
Noticed that??????
Some times alarm clock sound doesn't work.... the audio level is high...
Free Man said:
6.5 is out, has been out for a while now for the TD2...What are you waiting for, might solve this issue...gogogo!
Click to expand...
Click to collapse
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
The same problem
cassper1 said:
I am afraid I have to bump the thread.. I received my device from the HTC service with a new 6.5 ROM installed, and I started having this problem. The deviced sleeps and does not react to pressing Power button, neither to pulling the stylus. The only way how to wake it is to remove the battery and switch it on again. Any idea how to solve this?
Click to expand...
Click to collapse
My TD2 starts the same problem . After some standby time the power button stops working. I tryed to re-flash ROMs , Hard Reset, Change the battery, and nothing solve the problem. The Power Button not working! The only way is soft reset... Any idea?
This is referred to as the "Standby of Death"
The only fix I am aware of is to flash a custom ROM.
hello guys. there is no need to flash a new rom. i had same issue, but hard reset and backup restore helped me. try this on your phone. for back-up, use sk tools
http://www.s-k-tools.com/index.html?sktools/m_feat.html

Weird issues- power button not working anymore

Hi there,
I am using a shipped t-mobile rom (1.56.114.4) basically of its stability. For the second time in 3 days my power button, as well as the auto switch to landscape when i open the keyboard don't work anymore. I know from last time that factory resetting solves this issue, but to be honest, i don't feel like factory resetting every 3 days. Does anyone know if this is a known issue, hard or software? I could try another rom, but i wanted to hear your thoughts first.
Thanks
BR
ARBSM said:
Hi there,
I am using a shipped t-mobile rom (1.56.114.4) basically of its stability. For the second time in 3 days my power button, as well as the auto switch to landscape when i open the keyboard don't work anymore. I know from last time that factory resetting solves this issue, but to be honest, i don't feel like factory resetting every 3 days. Does anyone know if this is a known issue, hard or software? I could try another rom, but i wanted to hear your thoughts first.
Thanks
BR
Click to expand...
Click to collapse
#1, this should be posted in the thread for that ROM; did you check that thread to see if other have had the issue (don't answer that question, is is more to make a point)?
#2; have you tried a different rom? Since hard-reseting it fixes, most likely it is not hardware

Problem with HTC G1 !!!HELP!!!

I have had my G1 for about 6 months. I flashed a custom ROM few months ago, everything has worked fine. Few days ago something weird started happening. The screen will NOT light up when the phone is closed, doesn't matter what buttons I press or what I do, the screen will stay black. The only time the screen turns on is when I open the phone. When the screen is on and the phone is open and I close the phone, the screen will go dark and shut off...
I have tried hard reset that didnt help. Next think i would try is to format the phone and load up new OS.
Before I do that I would like to know if this happened to anyone else. Also I would like to know if this is hardware related or OS related.
Please help me!
Its still in warranty right? flash the stock rom and send it back, tell them you did a hard reset to try and fix it but it didn't work (explains away why your data isn't on the phone)
Sounds like a hardware issue. As Newbie said, reflash the stock ROM, if that doesn't fix it take it back to Tmo (assuming you're on a contract).

[Q] Soft Keys Not Working

This is my second SGS with this problem and I am trying to determine if it is common or if I am just monumentally unlucky.
During normal use the bottom soft keys (menu and back) will become non-functional. One will stay lit and one will go out, but both will cease to work. Everything else on the phone is still responsive, sometimes the keys 'revive' themselves after a short period of time, other times I need to lock the phone to get them back.
I got this phone (a replacement) on the 6th, and this started on the 12th and has been happening more and more often ever since. Has anyone else seen this or have an idea what it may be? Or is this phone is destined to be my 2nd DOA in a month?
Here is a video showing the problem: '
you tube.com/watch?v=1s-wqWsHaIs
That is definitely not normal behaviour.
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
hol17 said:
Exact same problem here; it seems to happen when I'm using the phone quite a bit but when I leave the phone alone for awhile, problem seems to go away then return because I'm using it too much.
// galaxy s
Click to expand...
Click to collapse
FYI: Samsung support told me to return my phone.
It is almost like one of the soft keys gets stuck 'down', because it is the same behavior if you just hold down one of the keys. Mine seems to happen more when bluetooth is on and it comes and goes in spurts; good for an hour, bad for an hour, etc.
ETA: I am sure now that the soft keys are getting 'stuck down'. I have seen it 3 times now where I would press the left soft key and the light on the key will remain out, then after a second or so the quick search screen comes up and the left soft key light is still out.
any solution to this problem? i seem to have a slightly different issue
this just happened to me recently everything was working fine until this morning when i tried to press the menu and back buttons it wouldnt work, although the buttons light up and is registering my actions when i press them the light turns off and let go is lit up again.
could this be a software issue or something conflicting with my lednotification mod?
please reply ^_^
I've got the exact same issue with my soft keys getting stuck too. Just started a couple days ago, phone's less than a month old. I was also told to take my phone in for repairs.
Oh one tech support guy told me that Froyo might fix it... I'm kinda hoping for that, seeing as how this issue isn't exactly 100% reproducible for the warranty service department
I have the same problem its almost like the soft key is being held down, anyone find a fix for this?
Add me to the list
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
robcarey said:
Add another one to the list. I too am experiencing this problem and I'm unfortunately screwed because of it. I attempted to return the phone, however the store in question refused to accept it because they tested it and found it had been unlocked. Two week old phone on stock FW bought outright ($600) and they won't replace it.
Unbelievable!
Click to expand...
Click to collapse
Lock it back and go again.
I know this post it's a bit old, but i was harvesting the web looking for an answer to my problem that seems to be the same posted here.
I have a i9000T with eclair 2.1 and soft keys get stuck now and then. I couldn't find a way to reproduce this behaviour.
Recently (yesterday) i flashed a new 2.3.3 firmware hoping this curse to end. The problem seems to persist, but in some situations that i asume for a bad flashing (i didn't repartition neither wipe the phone before flash).
Anyway, can anybody tellme if this is a software or hardware issue? I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
cknu said:
I'll have to return my phone or this is going to be 'fixed' with a nice flash?
Thanks.
Click to expand...
Click to collapse
Only one way to find out mate.
You need to flash a 2.1 rom that consists of 3 files. 512 pit and re-partition.
Should get you back on track again.
I did flash it again with the 2.3.3 JVH, a few moments ago. Also did a repartition and wipe data and cache. It seems nice, but in a few minutes the same happend. Now, when i press the menu button it takes a nice screenshot of the phone. xD
I need to flash to a 2.1 version? Why is this? I thought flashing with any rom will work.
Thanks.
Solution to this problem!
Hey all - I found a solution to this problem - I can confirm this has fixed the problem on TWO phones for me - read the whole thread as this fix doesn't like custom firmwares, but works fine with all the regular FWs I've downloaded.
Works perfect - and simple fix!
http://forum.xda-developers.com/showthread.php?t=869492
^^^
Do not do this unless you have a i9000m. You will break your buttons.
electrotune1200 said:
^^^
Do not do this unless you have a i9000m. You will break your buttons.
Click to expand...
Click to collapse
Too bad i didn't see this before
I have I9000T used this 2663 method and now my soft buttons doesn't work anymore...
Didn't find a clear solution in the forums so i want to ask, like i said my phone is a I9000T with official 2.2.1 (UBPJA) rooted using SuperOneClick and unlocked editing the nv_data.bin file.
I was thinking on doing a hard reset to get back to the factory defaults but i see many ways of doing it that it gets confusing... i see peolple doing it through the privacy menu but i think that only erase data and doesn't restore anything OS wise, also see other people doing it using volume + home + power and selecting later clear storage, i think this is the same that the option in the privacy menu, and finally i see some people typing this code *2767*3855# what is the proper way to get back to the original OS in my case?
Thanks in advance...

[Q] display keeps freezing

Hello all,
My incredible s freezes, I would then need to press the power button (to put screen into sleep) and then wake it up then it's good again (not restarting).
Any idea whats this all about?
Did someone else have the same problem? what should i do next, how can i find out if its software problem or hw?
thank you all for the help
PS: i tried soft reset and hard reset, nothing helped, could it be that i need to change the touch screen DIGITIZER?
PS2: i was searching how to do a factory reset....
From the main home screen, tap menu
Tap Settings, then Privacy
Tap Factory data reset
Tap Reset phone
Enter your password if required, then tap Erase everything to confirm
in my Privacy menu i dont have Factory data reset, whats wrong with this phone? i just did upgrade, using Adroid 2.3.3, Sense 2.1, SW no 2.30.405.1
found out that the factory reset thing is in SD & phone storage menu
i did a factory reset but its still happening
help please
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
ripnix said:
maybe a new display would fix this?
what else could i try before i spend money on this issue?
HBOOT: 1.13
RADIO-3805.06.03.03
Android 2.3.3 official ROM
should i try to S-off it and install a custom ROM?
im afraid that it might freeze and break
Click to expand...
Click to collapse
Is it under warranty?
If so I'd bring it back, if not i'd go the custom ROM route.
The fact that you can turn it off/on again and the issue is fixed makes me think it is software related.
I agree with scoobysnacks, i would do the same
most probably software related. i normally use "keyboard from android 2.3" app from the market, back in those sense 3.0 days it worked brilliantly but when i flashed any sense 3.5 roms, the a and k keys become not very responsive. the result?
my texts turn into something li(k)e this. no (a)'s and no (k)'s.
in the end i changed to go keyboard and everything works well again
thank you guys for the advice
as i sad before i hard-reset the device, and the problem is still there, even more i noticed that in some cases the upper part of the display gets numb, doesn't respond to the touch/finger ... again after i turn off the display and back on it works... also when i write texts (horizontal aligned) the left part of the keys aren't working or it just pushes the wrong ones.... i tried to do the calibration thing, but no change
i installed go keyboard and no change,
i just cant write 'w', when i touch the W in the go-keyboard it will write E or Q
whats wrong whit it?
i did S-OFF, and rooted the IS, now ill have to find a quick/light ROM to run on it
any suggestions? for a stable/ light and quick ROM?
ill do this test and if still nothing works ill changed the display, right? any other suggestions?
i did it, i flashed a custom ROM, Android Revolution HD
problem still exists
some more details:
when i keep it in landscape position, and try to write a message
the keys: w d x , are not responding, so every time i try to touch them, a neighbor key activated
any other solutions? before i go and order a new touch screen digitizer?
please, any other solutions? before i go and order a new touch screen digitizer?
ripnix said:
please, any other solutions? before i go and order a new touch screen digitizer?
Click to expand...
Click to collapse
Wondering what will you get if you use swype keyboard..
perhaps touch screen digitizer really need a change then if all not working.
I've got the same issue. The freeezing happens in all screens, and requires the power button to be returned to operational state. This is on a stock IS 2.3.3 ROM.
next i will try S-off, rooting and custom ROM, and see what happens. I can't see how this would be a hardware (digitizer) issue as it comes and goes. Is a little frustrating, and since I bought it used, I have no warranty.
Same issue here too i thought i was alone with that issue, posted in trinity forum.
I'm getting some random lock-ups even sensitive buttons and touchscreen don't respond, It goes away going to sleep and going back, it's so frustrating while web browsing for example
Am I Alone with that issue, or this is sign my CPU is dying?
Click to expand...
Click to collapse
Let's fight together with that problem
Well, completely wiped and installed a new ROM, still the same freezing issue. I've oredered a new digitizer, so we'll see if that works.
New digitizer didn't work either. Gonna try a new kernal, after that, I give up!!
Hi amigo, I face the same problem, maybe this rom is not very stable.
Tried a different Kernel, and still the same issue. I've tried everything I can think of and this phone still seems to randomly lock-up.

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