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Hello.So my phone fell in a river today and it couldnt turn on. After some drying i got the phone to function but when i put the battery in it automatically without me pressing anything goes into recovery mode. And when i press home button in there nothing happens.
PS: sorry,my english sucks
Edit:So i got the phone to boot up but after i put the pin code and press ok the screen becomes black and freezes and the only thing i can do is pull the battery.
Hope someone can help me!
Okay so i plan going to the service on saturday but i have a problem:
My phone is running Democracy lite edition so i dont have warranty.
So i need to flash with odin but i cant enter download mode because the volume down button is not working idk why...
Is there a way to enter download mode without volume down key?
Sorry for double posting
First... Why the hell did you drop your amazing device in a river ? You'd have couriered it to me along with some money & a " THANK YOU" letter in the package for free if you hated it that much
Now seriously,
Try charging your phone for a long time. This heats it up & evaporates any interveing water traces. Now try booting into the download mode. If this doesn't work then it might have damaged your electronics. Take it to the service centre & say that it fell in water. Don't say anything that you rooted, etc; Just play dumb. They will fix it for you but you might have to pay...
" Change is never always unavoidable. We do have our choices. Choice is just an illusion. The abled see beyond it & the feeble seek forth it. The abled defy the change & the change defies the feeble. "
Give it some time. My power button stopped working after contact with rain, and it started working againg next day (close to the heater, open back, slots etc.) but fully recovered about 3 or 4 days later !
Andrex1 said:
Okay so i plan going to the service on saturday but i have a problem:
My phone is running Democracy lite edition so i dont have warranty.
So i need to flash with odin but i cant enter download mode because the volume down button is not working idk why...
Is there a way to enter download mode without volume down key?
Sorry for double posting
Click to expand...
Click to collapse
Turn it on on recovery.
Install adb
Run adb on comand and write
adb reboot download
Done
Sent from my GT-S5830 using xda premium
Andrex1 said:
Okay so i plan going to the service on saturday but i have a problem:
My phone is running Democracy lite edition so i dont have warranty.
So i need to flash with odin but i cant enter download mode because the volume down button is not working idk why...
Is there a way to enter download mode without volume down key?
Sorry for double posting
Click to expand...
Click to collapse
The warranty was already gone with the river. :laugh: There are a small indicator in every phone (I guess, at least in Nokias), so the service center will see that the phone was in water. You can say, that it's not true, but they will see it, because of the indicator (it's a small piece of paper or something in Nokia phones and it turns blue if it contacts water.)
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
simshtcincs said:
After my first update the phone is dead, I have my htc inc s for one
week(I think it was android 2.3.3 and it worked fine yesterday I got
update notification I've downloaded it and then the phone shutted down
and started with the dark screen with the green arrows in circle and
one inside facing down symbol and it stayed like that forever!I took
battery out and put back press power and its the same symbol! The phone
is from china got it from ebay and if I need to send it back for fixing
it will take a lot of time to come back!
So I tried battery out back in, volume down + pover the same green
arrow symbol,like this when plugged in my pc doesnt do nothing,after I
tried battery out than in, volume up + power and I got 3 vibes, orange
light and black screen, when plugged to my pc i says "qualcom CDMA
technologies MSM" device and it searches for drivers!
I dont believe that its possible to brick my device with the first
update that I got from the mobile network and I never touched nothing
like rooting or messing with my phone...
So what can I do now to fix it without losing my waranty and having
everything like it was before stock and working???
PLEASE HELP PLEASE HELP!!!
Click to expand...
Click to collapse
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
072665995 said:
I have no idea what volume up+power does, nor do I understand half of what you are saying but ill try and help anyways...
download HTC Sync. Download SDK and ADB files from google. then save the files in a place ull remember. Download HTC Sync too (I forget if you actually need it but download it anyways because you need it for USB Drivers). When you are finished download of SDK, go into the folder sdk/platform-tools. Shift+right mouse click and then select "Open Command Window here." Back to your phone, boot into bootloader (Volume DOWN + Power button) and select fasboot (if u dont know how to navigate in bootlaoder, search it up). On your computer in command window type in fastboot devices and it should list your device serial number (if u dont know it dont worry, it should start with something like HT and then numbers and stuff like that). If your computer recognizes the deivce, then proceed and type "fastboot getvar all" Paste what u read here or screenshot, whatever, just see that its here IN THIS THREAD.
Click to expand...
Click to collapse
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
simshtcincs said:
I will try to explain better... My htc brand new never rooted never played with, after 4-5 days of using (everything worked great) got
the first OTA update, shutted down and then started with the green update sign on the screen, it stayed like this forever, so I took the battery out and put it back and tried to go to the boot menu (volume down + power button) it does nothing again the same green symbol on the screen. Than I took battery out and in again and pressed volume up + power button and the phone vibrates 3 times and the orange lid is on. When connected to PC does nothing! I instaled and played with sdk and adb like you instructed me but the problem is that the device is not in the device list! I start to think that its bricked or soft bricked but it makes me mad since its new and I never played with it or changed something!
Also if it matters I got it from the eBay but since I wrote to HTC also the answer was from them that its a indonesian market phone that has expired guarantee one year ago, so this makes me think that maybe its a referb and not new phone
P.S Sorry for the double post I am new here and thanks for trying to help
I.m attaching two pics of what is seen on the screen help me if you can
Click to expand...
Click to collapse
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Seems like you have the same problem as this guy http://forum.xda-developers.com/showthread.php?t=2298438
072665995 said:
You might want to try official RUU although I dont know if it will work since you dont seem to be able to boot up properly, but its certainly worth a try. BTW, how long did u wait for the OTA update to finish installing?
Click to expand...
Click to collapse
I waited more than one hour and then decided to take battery out since it was not responding!
Btw how to get the official RUU , my phone is for Indonesian market and I am in Greece Europe and I cant decide what to choose and download from htc.dev because I see only Kernel Source Code can be downloaded there, can you help please?
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
#UPDATE: By some miracle, the phone boots itself up and get working again. All apps are gone (like factory reset). It shut down about 2 hours then suddenly it came back to life. Still don't get it why this can be happening though. But thank God!
reynaldi3 said:
HELP! My Xperia SP is dead after unlocking bootloader with official way!
It won't turn on even when I tried to boot it up by connecting via usb to laptop.
I tried to charge it, but it's useless
I also tried to force restart it from restart button but it doesn't wake up
HELPP! :crying:
Click to expand...
Click to collapse
Have you tried the OFF button on the back?
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Try reflash a stock ftf
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
TLDGames said:
Have you tried the OFF button on the back?
Click to expand...
Click to collapse
Yes, I tried but it still doesn't work, the phone heats up while there is no sign of life. But after 2 hours it turns back on! Weird
pec0ra said:
You should try to connect your phone to pc, press volume button and keep it pressed. Then without releasing the volume button, press the restart button on the back until you see the led (blue or green depending on the volume you pressed). This means you have at the same time : usb + volume + reset button on the back.
You should keep it pressed during 3 to 15 seconds. If this doesn't work, put your phone to charge (on wall charger and preferably with stock charger) during 1-2 hours and try again.
Click to expand...
Click to collapse
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
lucasgta95 said:
Try reflash a stock ftf
Click to expand...
Click to collapse
I can't since it won't connect to anything (wall charger, usb, etc). But thank God it has come to life !
Furrydaus said:
Please provide more information to the things you did. Did you use EMMA or FLASHTOOL?
Click to expand...
Click to collapse
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
reynaldi3 said:
I use cmd since flashtool won't recognize my phone even I have install the correct driver. I read all the instructions from Sony web about unlocking bootloader and I suffer this situation. But after 2 hours it turns back on...
Click to expand...
Click to collapse
You should have followed the unofficiall methods and not sony
reynaldi3 said:
I did that multiple times but there was no sign of life. No led pulse, dead screen, but only warm phone. But it came back on after 2 hours
Click to expand...
Click to collapse
I have the same problem now and you made my hopes up. I was on PAC rom, normally working, but when i picked up my phone, it wasn't responding, OFF button isn't doing anything and my PC even doesn't recognize the phone over USB. So i hope it will be working again later. :fingers-crossed:
Edit: 12 hours later and still no signs of life, so im' doiwnloading ftf and i'm going to try flashing it...
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
daubh said:
Make sure you have the driver installed for your phone.
1. Download, install and run the driver update utility. Here's the link where you can download it.
http://www.driverscape.com/download/xperia-sp
2. If it doesn't detect your phone, download flashtool from here:
http://www.flashtool.net/downloads.php
Make sure you have the latest ftf image in order to flash to your phone. You can download from here.
http://forum.xda-developers.com/showthread.php?t=2311964
3. Make sure your phone is off by force shut down (clicking the OFF hard key in the back)
4. Open flashtool. Press and hold the volume down key and then connect your phone to the computer by USB.
5. The notification bar will light green indicating that it is connected in flash mode.
You can then follow instructions on how to flash through Google search. If you are able to reach step 5 and don't know how to flash, let me know.
Click to expand...
Click to collapse
Thanks, i know how to flash ftf, but my phone shows no signs of life, when plugged to charger, the LED doesn't light up and i can't go to flash mode aswell. So now it seems that the only thing i can do is to take my phone to repair, as it seems there is some hardware problem...
Dead Xperia SP Also
I have same situation since 21st of December.. I left my Phone on. When I was going to bed. I woke Up and saw this fuzzy blank grey screen, then I pressed the reset button at the back of the phone thinking all will be fine, But since then I've been battling with it. First, No sign of life after plugging, then a day later after I left it connected to my PC, The LED LIGHT turned red, but dead screen. About 15MINS later it goes off, Then comes up again (LED LIGHT) I've tried connecting to PC, it recognises it for about 4seconds and it disconnects automatically, I've tried practically all the method I saw on here.. Rubber band trick,leaving it to charge all night connected to wall charger / PC..All proved abortive, I have been trying to get the MAGIC green LED LIGHT (FLASHMODE) but it never works.. I took it to a repair shop (NOT SONY) He said he only deals with HARDWARE that it wasn't hardware problem, and they then went ahead to flash it.. (I'm out of warranty) STILL NO LUCK.. I'll be glad if anyone can guide me through or come up with a Plausible SOLUTION, 'cause my BREAK has been horrible since my PHONE went M.I.A..... Thank you GUYS
So, finally I'm going to pick up my repaired SP :fingers-crossed:. They thought it was a problem caused by the reset button pushed too hard, but since they've informed me they've changed whole motherboard, the problem must have been somwhere else, maybe they'll tell me where.
(And it seems that despite the fact i've unlocked the bootloader and flashed ROM on it, they will accept it as a warranty repair, because i think they weren't able to get to know that )
My XSP must really hate me. After less than a week since i've picked it up from the repair, it's dead again (everything tried - reset button, leaving it to charge, usb) with no signs of life ... I guess there must be a much bigger problem than just motherboard That means another two weeks with my old slow LG OO. I'm gonna die without it, i've maintained almost a month without it back then, but i had a tablet borrowed for a review. Now it's worse...
Maybe they should give me another XSP instead of trying to repair this one again...
have you considered about the battery?
the battery might be dead for all we know
That may be the problem, but i must also keep in mind that it had its motherboard changed a week ago. Anyway, i took it to the service again, they also said that charger may be causing it, but battery seems more logical to me as there were no problems with charging.
So i have to wait another two long weeks and then i'll know what was it...
So a couple days ago, my power button and volume button and even the camera button stopped working. I thought I'd bricked my phone! But once I got home, I put the charger in and the screen came on. I've been using Sony's "double tap to wake" option to use the phone.
BUT THEN, god damn battery runs out completely, I charged it and now because the power button isn't working, I can't turn the phone on.
Tried adb reboot, tried holding volume buttons, tried hard reset button under USB and microsd flap, nothing. Screen comes on when it's charging, the phone works perfectly (apart from buttons ofc)
Flashtool recognises the device when I plug it in, but I don't see any option to reboot the device since it's connected with debugging off.
Code:
01/035/2015 22:35:37 - INFO - Device disconnected
01/035/2015 22:35:56 - INFO - Device connected with USB debugging off
01/035/2015 22:35:56 - INFO - For 2011 devices line, be sure you are not in MTP mode
I haven't dropped the phone, it can't be water damage either since I'm paranoid and keep it away from water even though it's waterproof.
Help? Don't know whether to take it to Sony because I unlocked my bootloader :crying:
i360* said:
So a couple days ago, my power button and volume button and even the camera button stopped working. I thought I'd bricked my phone! But once I got home, I put the charger in and the screen came on. I've been using Sony's "double tap to wake" option to use the phone.
BUT THEN, god damn battery runs out completely, I charged it and now because the power button isn't working, I can't turn the phone on.
Tried adb reboot, tried holding volume buttons, tried hard reset button under USB and microsd flap, nothing. Screen comes on when it's charging, the phone works perfectly (apart from buttons ofc)
Flashtool recognises the device when I plug it in, but I don't see any option to reboot the device since it's connected with debugging off.
Code:
01/035/2015 22:35:37 - INFO - Device disconnected
01/035/2015 22:35:56 - INFO - Device connected with USB debugging off
01/035/2015 22:35:56 - INFO - For 2011 devices line, be sure you are not in MTP mode
I haven't dropped the phone, it can't be water damage either since I'm paranoid and keep it away from water even though it's waterproof.
Help? Don't know whether to take it to Sony because I unlocked my bootloader :crying:
Click to expand...
Click to collapse
Are you able to reflash your phone's firmware?
degraaff said:
Are you able to reflash your phone's firmware?
Click to expand...
Click to collapse
I'd have to boot the phone into flashmode and that requires power button and volume button...
Try to turn on Ultra stamina Mode and then turn that same mode Off.
Phone will reboot, after the reboot tell me how are your buttons.
I had the same problem this morning, never had it before. Then i thought, 99.9% of phone's problems are software related and solve themselves by a reboot or factory reset (i sell chinese smartphones for living..) and tried to reboot the phone. Power button for 8-10 secs did nothing (as expected, as buttons not working). Finally, i remembered that ultra stamina mode asks to reboot the phone. Did it and Voilá! phone is cool now
I'm still worried, but lets hope it doesnt happen again.
fufax said:
Try to turn on Ultra stamina Mode and then turn that same mode Off.
Phone will reboot, after the reboot tell me how are your buttons.
I had the same problem this morning, never had it before. Then i thought, 99.9% of phone's problems are software related and solve themselves by a reboot or factory reset (i sell chinese smartphones for living..) and tried to reboot the phone. Power button for 8-10 secs did nothing (as expected, as buttons not working). Finally, i remembered that ultra stamina mode asks to reboot the phone. Did it and Voilá! phone is cool now
I'm still worried, but lets hope it doesnt happen again.
Click to expand...
Click to collapse
How can I turn on ultra stamina mode when my phone is switched off right now! I can't turn it on with power button
Hi!
Did you try this one??
adb shell input keyevent 26
Click to expand...
Click to collapse
But i am not sure can you run it with debug mode off, try!
Peter_31 said:
Hi!
Did you try this one??
But i am not sure can you run it with debug mode off, try!
Click to expand...
Click to collapse
error: device not found :'(
edit; holy ****, how the **** did that work.
HAVE MY BABIES
i360* said:
error: device not found :'(
edit; holy ****, how the **** did that work.
HAVE MY BABIES
Click to expand...
Click to collapse
I am glad to hear that.
It is adb command emulating power button .
Is power button and volume buttons working now?
Peter_31 said:
I am glad to hear that.
It is adb command emulating power button .
Is power button and volume buttons working now?
Click to expand...
Click to collapse
I knew about the command, but I don't understand how it worked without debugging?
No buttons are working, but I am surviving using an app as a substitute and the "double tap to wake" option
I think it can be some minimal adb envirtoment because USB debugging is present when Andorid is fully power up. But thats only my theory
I think your problem can be hardware related, so you should contact Sony/Your Operator for warranty repair. In my opinion unlocking bootloader does not void your warranty in this case , Sony only noticed about you may..so is worth to try .
Sony said:
Voiding the warranty
If you unlock the boot loader, you may void the warranty of your device and/or any warranty from your operator. See your device’s warranty statement for details. Additionally, due to the modified device software, Sony’s repair network will likely have to replace key components before it can properly test, repair and verify your device using our repair tools and software. Consequently, if Sony performs a warranty repair, Sony will likely charge you a significant service fee for the additional costs caused by your modification of the software.]
Click to expand...
Click to collapse
Peter_31 said:
I think it can be some minimal adb envirtoment because USB debugging is present when Andorid is fully power up. But thats only my theory
I think your problem can be hardware related, so you should contact Sony/Your Operator for warranty repair. In my opinion unlocking bootloader does not void your warranty in this case , Sony only noticed about you may..so is worth to try .
Click to expand...
Click to collapse
Yep I did spot that, but as a (broke) student I can't risk sending my phone for repair and then getting a big bill from Sony.
I will take it to a third-party repair shop in the near future.
I think they (Sony) should inform you before charging for repair and wait for agreement from your side. Call them and ask about it.
Best Regards.
i360* said:
error: device not found :'(
edit; holy ****, how the **** did that work.
HAVE MY BABIES
Click to expand...
Click to collapse
Hello I am having the same problem but I do not know how to enter this command so that it will turn on my phone. Could you please show me how? I have flash tool installed and it is telling me the same status as your phone. Thanks
i360* said:
Yep I did spot that, but as a (broke) student I can't risk sending my phone for repair and then getting a big bill from Sony.
I will take it to a third-party repair shop in the near future.
Click to expand...
Click to collapse
you didn't backup your TA I guess?
btw I confirm they will need your approval before proceed with the repair out of warranty and charge you the costs, so I would try taking it to sony then if they want too much money just ask it back (you may be asked to pay just the shipping costs if they are going to send the phone somewhere for checks)
i360* said:
error: device not found :'(
edit; holy ****, how the **** did that work.
HAVE MY BABIES
Click to expand...
Click to collapse
Hello, I have the same problem, But I don't know how to use the Flashtool, Could you please tell me the steps to do it .
I think this is hardware related issue, so you should be able to go back to Sony.
fufax said:
Try to turn on Ultra stamina Mode and then turn that same mode Off.
Phone will reboot, after the reboot tell me how are your buttons.
I had the same problem this morning, never had it before. Then i thought, 99.9% of phone's problems are software related and solve themselves by a reboot or factory reset (i sell chinese smartphones for living..) and tried to reboot the phone. Power button for 8-10 secs did nothing (as expected, as buttons not working). Finally, i remembered that ultra stamina mode asks to reboot the phone. Did it and Voilá! phone is cool now
I'm still worried, but lets hope it doesnt happen again.
Click to expand...
Click to collapse
Found this post when googling the problem, and since my phone hadn't died yet I was able to use this method. Worked perfectly! (for now...) Thanks!
I had exactly the same problem. Also phone wasn't charging in the magnetic dock.
A factory reset worked for me but I'm worried, once it happened...
How did it work?
i360* said:
error: device not found :'(
edit; holy ****, how the **** did that work.
HAVE MY BABIES
Click to expand...
Click to collapse
hi,
I am facing the same problem. I installed SDK and ran the command but I keep getting no device is found.
How did you get it to recognize the device?
Sir, you are a genius
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
k3dar7 said:
As last before send to service try wipe in recovery, if not boot to recovery via buttons, try if your download mode is recognised by fastboot and reboot to recovery using: fastboot reboot AND IMMEDIATELY HOLD BUTTONS POWER and VOLUP until show "green android icon with no command
Click to expand...
Click to collapse
Thanks for your help, unfortunately none of this work. I've tried adb device and nothing is seen, fastboot reboot neither. I'll send it to repair now.
Suffering the same problem.
Eluc said:
My wife Nokia 7 Plus was found in download mode (white screen with Android One logo) and is stuck in this mode. I've never done any unlock bootloader or root or anything on it (thus I did on other phones so I'm not totally stranger to it) and I'm 100% sure she didn't tried anything strange either. The phone is completely stock and probably with the last update as it went back new from repair a few months ago (for screen brightness issue) and I did update everything possible before she used it again.
The phone start automatically and immediately I see the white screen with AndroidOne logo and after a few ms it refresh and it's the same screen with the back text "Download mode" at the top.
I've tried to force shutdown and reboot by long pressing power. I cannot keep it shutdown, it goes back to Download Mode screen.
I've tried to restart start with power + vol up or power + vol down, power + vol up + vol down. Same.
I've tried to let it die on battery, charge it, and here it's a black screen with the large battery logo and a white text at the top saying: Download mode. After a few minute I try to boot and it's back to the white screen.
What can I tried next before I send it back for repair and it will be probably wiped again...
Side story, I've almost force her to switch from iPhone to Android because of price of the devices, and so far she is not converted at all with all the trouble we got with this Nokia.
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I'm having the same problem. Exactly what you said. I didn't root my device or even attempt to do anything. I bought Nokia because they were purely stock and delivered some quality mobile phones. I've got only this phone as my daily driver. So tell me if you have got the issue fixed and how much did it cost and how long it took. It's been stuck with that 'android one' logo and a small message that reads 'Download mode' on top. I've tried everything. And what I'm worried about is, my phone's out of warranty and I'm a student. I hope you got it fixed for some reasonable cost. Please reply to me ASAP.
My wife's phone also has had this exact same problem.
I have tried all the tricks mentioned above including ADB mode (it could not find the phone).
The phone is supposed to be under warranty. So I took it back to the place of purchase.
However, the phone has a tiny crack in the corner of the screen which my wife and I were not aware of. So Nokia have indicated that unless I get the crack fixed, the warranty is voided and they will not fix the boot problem.
Because the broken crack is not covered by warranty, Nokia want $270 for a new screen before they will look at the software problem caused by the pie update.
I took it to a third party repair shop to see if there is a cheaper option. They cannot fix it either.
So the 5 month old Nokia phone is now useless.
But if anyone can comes across a solution for this, can they please post it here.
Thanks.
Same here. I told the guy on the phone about the crack. But he told me it should not be a problem. Now I got an email that I needed to pay 185 euro's to repair the screen.
Because of their FW-update, my phone became unuseful.
When I get it back (not repaired) I will try a OST on it.
I solved my issue via this procedure:
https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
I solved it via drivers: https://github.com/StollD/nokia-driver-installer/raw/master/out/Phone_Nokia_USB_Driver_v1.4.0.exe
WTF Finally I fix it!!!
Pibroens said:
I solved my issue via this procedure:
before, i can't got the phone connect to the pc.
So every way have failed...
After install the driver he supply,I still cant.. but!
I keep connect it,and press the power,volume up down all three button.
After it power on again pc find the phone. And i use the way he supply.
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Click to collapse
My Nokia 7 Plus got stuck in download mode after accidently pressing all buttons simu
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
---------- Post added at 05:50 PM ---------- Previous post was at 05:23 PM ----------
leahcimewol said:
Yes I know that sounds like a weird title and maybe you are wondering why did I do that? notice the word accidently.
I was just trying to fly my newly bought drone x pro for the first time and the controller has a little pull out extendable cradle to hold the phone in
if you want to view what the FPV camera is viewing while in flight and because of the bad design with all buttons on the same side of the Nokia 7 plus, unbeknownst to me all 3 buttons were being pressed at the same time and before I knew it my phone was shutting down and rebooting to this ridiculous download mode and the rest is history!
So I just thought I would mention this to anyone who happened to or happens to land in the same situation as me to be aware that you should probably put a little bit of sponge taped to the side of your phone over the volume buttons to possibly prevent it from being pressed simultaneously when flying your fpv drone.
If all else fails you could always connect the drone to your phone and then just put your phone in your pocket and fly blind by simply walking with the drone or rather running since they are pretty nippy. I am a bit bummed as this would have been a very convenient way of checking how full my guttering is of leaves without having to climb a ladder every time to check!?
Anyway I also used the fix here: https://www.techmesto.com/possible-fix-nokia-smartphone-stuck-on-download-mode-after-ota-update/
after downloading the nokia phone drivers from github.
If you are on windows 10 pro you may get a screen protector warning not to proceed further?
Ignore it and continue installing the drivers!
So far I got the Nokia Logo back and then it just hung there for several minutes without being recognised by the pc.
So I simply disconnected the phone from the pc and suddenly got the familiar nokia tone start up but then black screen again.
I realised it had been on the download mode so long it had completely drained the battery so now I am charging it.
Fingers crossed when I power up again I will at least have my phone back, sadly minus the data. (I will of course at least have all my google notes and contacts etc backed up to google servers at least they are useful for something!!)
I can't recall the last time I used it but I am pretty sure I had the SD card set as the main download so hopefully fingers crossed that data should have remained untouched, not sure how Android sets this up anymore?
Long time since gingerbread when you could still install and run apps as a completely separate partition.
All became a bit confusing after that so rooting became something I did hesitantly and as a definite last resort!
Anyway I am rambling on. If I find the fix works I will let you know.
Thanks for reading and thanks in advance if the fix works !!:good::good:
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Click to collapse
So it worked, I have my phone back! Thank you so much for this solution!
Sadly my SD card was wiped too!!!!! super pissed off about this, many photos and notes and other files that I will never get back unless if I recall I may have made a manual backup of at least some of the earlier stuff I put on here a few months back on my pc?
Nokia will be hearing from me for sure!!!!! I want a 50% refund for messing with my life and my time. How can they send an update that essentially breaks a phone for a bit!???!!!!!!