[Q] Buy the HTC One: support/update policy - One (M7) Q&A, Help & Troubleshooting

Hi all,
in 2 weeks I can choose a new phone and I am doubting between the S4 and HTC One. I have played with both phones and currently my preference is the HTC One and that would be my first HTC.
However I often read the update policy/support is not that good, would this a reason for you not to buy the One? Personally I don't want to root phones so I am dependent on these updates. Can HTC afford not to give proper support looking at their current position as company?
Interested in your opinion, thanks.

Support from HTC is Brilliant! Ive never had a problem with them.
Yes Updates are quite slow from HTC by why would that stop you buying a Handset! Plus, the 'One' is HTC's big break, so we might see a different side when it comes to updates.
The rest is all down to you.

There's no problem with the company position, they still made a profit even in a quarter where people were waiting for the next big thing.
HTC updates are a little slower but unlike Samsung, they are good quality, not full of new bugs and problems.
All the Dev's have chosen the HTC One after being let down with Samsung in the past so longevity is unlikely to be a problem.
Sent from my GT-I9100 using xda app-developers app

I've used HTC's telephone support. It is with a normal number and they are very helpful. The phone already has had an update released and one more is expected next month. Sounds good to me.

If you're concerned about timely updates to software, then please try to obtain an unbranded version as these will be updated before carrier branded phones
Sent from my HTC One using xda app-developers app

Related

Bad or Good News. You Decide.

The HTC Incredible S is not available anymore in Australia because it is out of stock and is no longer being produced. Is this good because it means our phone was selling good, or is it bad because htc have stopped manufacturing it?
You choose.
Piccilino said:
The HTC Incredible S is not available anymore in Australia because it is out of stock and is no longer being produced. Is this good because it means our phone was selling good, or is it bad because htc have stopped manufacturing it?
You choose.
Click to expand...
Click to collapse
It's bad. It's being fazed out.
Sent from my HTC Incredible S using Tapatalk 2
https://www.optus.com.au/shop/mobilephones/htcincredibles
Not available anymore, meaning the ICS update could be a parting gift from Optus/HTC?
They were selling them cheap and were still not popular. So I wouldn't be surprised. imo the IncS sat in an awkward sport between the Sensation, Desire S and DHD. Who was going to buy the IncS when for the same price they could get a sgs2?
markj338 said:
https://www.optus.com.au/shop/mobilephones/htcincredibles
Not available anymore, meaning the ICS update could be a parting gift from Optus/HTC?
They were selling them cheap and were still not popular. So I wouldn't be surprised. imo the IncS sat in an awkward sport between the Sensation, Desire S and DHD. Who was going to buy the IncS when for the same price they could get a sgs2?
Click to expand...
Click to collapse
When i sent into Optus they said there's a chance they will not send ics to us at all.
Sent from my HTC Incredible S using Tapatalk 2
vizzy said:
When i sent into Optus they said there's a chance they will not send ics to us at all.
Sent from my HTC Incredible S using Tapatalk 2
Click to expand...
Click to collapse
Well, technically we just made it in the 18 month update window
I read that the One V won't be getting JB...that's just tight of HTC
And to us, I want a port!

			
				
Our devs will port other roms and we will sell our devices on extra big prices, because is a great device and the stock will be limited.
Sent from my HTC Incredible S using xda app-developers app
shtresatu said:
Our devs will port other roms and we will sell our devices on extra big prices, because is a great device and the stock will be limited.
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
You sir, are smoking some heavy stuff.
The IncS has been sold for 18months. This is a long life for a phone.
When it was first sold, this was a middle range phone. By todays standards it is a low end phone. I think it is time to let it rest in peace.
Anybody who thinks that flashing an hacked rom onto a phone increases it's market value, is out of his mind.
I can see that a joke may start a revolution.
LOL
Our devs will port roms from other phones and we will use it with great satisfaction, and when we will get bored with our phones, we will sell them on extra bucks just because htc stoped produced them and the stock will be limited in the world.
No need to throw stones.
Was a joke.:beer:
Sent from my HTC Incredible S using xda app-developers app
shtresatu said:
I can see that a joke may start a revolution.
LOL
Our devs will port roms from other phones and we will use it with great satisfaction, and when we will get bored with our phones, we will sell them on extra bucks just because htc stoped produced them and the stock will be limited in the world.
No need to throw stones.
Was a joke.:beer:
Sent from my HTC Incredible S using xda app-developers app
Click to expand...
Click to collapse
My comment was hardly serious or offensive though was it .
Sent from my HTC Incredible S using Tapatalk 2
Have a look at the Virgin AU website about their failure to provide ICS for the IncS. Seems HTC don't think ICS is a good experience and would prefer users to stick with Gingerbread. I'd say that signifies that it's definitely the end of the road...
mr nick said:
Have a look at the Virgin AU website about their failure to provide ICS for the IncS. Seems HTC don't think ICS is a good experience and would prefer users to stick with Gingerbread. I'd say that signifies that it's definitely the end of the road...
Click to expand...
Click to collapse
Yeah the ICS OTA from Optus is laggy and slow. But its about the same performance as sense 3.0 GB was. Both are laggy. But on ARHD, the lag is gone. Boom. Figure that one out.
Only way to get the update is to dl the ruu from HTCdev which I think is good, as only advanced users will do it. Not ones that expect high performance on a low end phone and end up not buying another HTC because the new update made it lag.
Part of the reason I ended up rooting my phone was because an OTA update from HTC reduced it to a laggy mess. God knows how much crapware must be gumming up the works in those things.
I'm still pleasantly surprised by how well my phone continues to handle anything I throw at it, considering its age. I don't play many games on it, and what I do have are pretty un-taxing (Reckless Getaway is about the most 'high-end' game I have), but with a good ROM and a overclocked processor it's always smooth and responsive. On JB I honestly don't think it's any slower than my friends Samsung GS3. The smaller screen, plus the additional memory and decent processor all seem to come together into a package that just works. It's just a shame that some of its siblings stole its limelight, really. I still think it has an excellent form-factor, and I find the size perfect: not too small and not a massive slab as seems to be becoming the norm these days.
Having said that, it is old. Very much so by technology standards. To expect it to be continued to be supported is unrealistic unfortunately. We will just have to hope that developers continue to support it long after the likes of HTC have passed us by.
Agreed.
The IncS is dying, however! This phone is reliable and for that purpose solely, they should remain to sell it.
Cmon guys, the Wildfire S is still on the market, y not IncS?
Sent from my HTC Incredible S
Piccilino said:
Agreed.
The IncS is dying, however! This phone is reliable and for that purpose solely, they should remain to sell it.
Cmon guys, the Wildfire S is still on the market, y not IncS?
Sent from my HTC Incredible S
Click to expand...
Click to collapse
Wildfire S is a ****
My father has it
Nokia 1100 is faster than it
Inc S in my country is 590$ :cyclops:
Too Expensive ha???
And One X is like 1300$
So its hard to buy a new phone here now
Because of international prohibitions:crying:
plz pray for us
I love IncS Because its HTC ;the best company EVER!!!
New model
Piccilino said:
The HTC Incredible S is not available anymore in Australia because it is out of stock and is no longer being produced. Is this good because it means our phone was selling good, or is it bad because htc have stopped manufacturing it?
You choose.
Click to expand...
Click to collapse
i think htc have stopped manufacturing it, you know htc manufacturing very new model..
True.
Sent from one of the few HTC Incredible S's.

Anyone getting the One

Anyone going to switch from the vivid to the One? idk how i feel about htc after this phone, i mean its a great phone and all but htc bent us over and showed us the 50 states. thank god for the devs. But the phone looks awesome and its sleek as hell too.
I will be ordering one as soon as its available. 1080p display, 2gb ram, infrared behind the power button (I've missed that sooo much in my smart phones since my Treo).. I'm excited lol
Sent from my HTC PH39100 using Tapatalk 2
Wait about 2 months and HTC will probably come out with another revolutionary phone
What happened to the Droid DNA? The DNA has only been out for 3 months and HTC is already forgetting it.
I believe the answer is somewhere in the neighborhood of "When donkeys and pigs gain aerodynamic and sustained aerial motion" or the successful cloning of a flying Pigasus, whichever happens first... I'm tired of the 1 software upgrade and we're through with you mentality, the fact that you had to do a physical hardware short circuit to S-off and the point that the HTC One contains no easily changed battery, no place to put a microSD card...no, no..(clickty clacky keyboard noises) Computer says NO-o-o-o-o!
The DNA was released for Verizon only. All other major us carriers are getting the one, except verizon. HTC has already announced that 'the one' will be the only one series device in 2013. I understand everyone's setbacks. But I'm not passing up on a hardware beauty like this one. Not to mention it looks like every major dev team is planning on getting at least one. Check out the thread in the one general section to see who all is on board. Also everyone's favorite dev will have one too lol @jon
Sent from my HTC PH39100 using Tapatalk 2
I agree the specs and looks of the phone makes me drool.they are not releasing the one for Verizon cause of the dna
So I guess they haven't completely forgotten about their customers haha. But I do want the phone real bad. Also I'm curious to see since its the only flag ship they are releasing how often they keep it updated .
Sent from my Vivid 4G using xda app-developers app
Despite the incredibly large amount of times HTC pisses me off, I still plan on getting the HTC One as soon as I can afford it. I like the Vivid but The One looks like a phone I am actually willing to buy at the non-contract price
homeslice976 said:
I will be ordering one as soon as its available. 1080p display, 2gb ram, infrared behind the power button (I've missed that sooo much in my smart phones since my Treo).. I'm excited lol
Click to expand...
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Wait.. this doesn't mean you will stop developing for the vivid, right?
The one actually is appealing though. And HTC is actually doing a good job marketing, unlike the vivid lol
Sent from my HTC Holiday using Tapatalk 2
Nope...I'm going back to Samsung...gonna get me the sgs4 as soon as its released...I mean...its gonna blow everything out of the water and every dev team will have one guaranteed...not to mention how easy it is to root and flash rims on Samsung devices...no locked bootloader to deal with...no s off to deal with
I gave HTC a shot and I'm done with them :/ I hate having to unlock the bootloader...and s off - that's just stupid...they honestly make it so hard to customize your phone...heck it be easier to jailbreak an iPhone than get an HTC phone setup for Rom flashing, then you got the crappy source...and extra security measures...(in-call Mic issues for att users) - who's to say they won't do the same on the one....if the s off process is anything like the vivids...well good luck with that as I'm pretty sure the one doesn't have a removable battery /end rant
I guess you could call me a Samsung fan boy
Sent from my HTC PH39100 using Tapatalk 2
I won't pay retail for it but when my upgrade comes I'll get it.
My gf has one, and she loves it. I couldn't get it, though, because it doesn't have SD card expansion. I love my SD card way too much, so I got the Vivid instead. Couldn't be happier.
My one X is s-off a new method recently came out to do it, and it's nothing like the Vivid was cause I owned that to, never bothered to try s-off due to the stupid method.
HTC is doing a stupid move by removing microSD slots from their newer phones. We aren't babies, I'm tired of HTC treating us only a few years older then Apple does their users.
With all that being said, I'm not wasting hundreds and hundreds on a device that can't even include the basics like access to the battery and a MicroSD slot. This is day one **** HTC. I WON'T be getting a one, actually selling my HTC one X right now to switch brands. Sad sad thing.
Sent from my HTC One X using xda app-developers app
And here I am stuck on a contract for another year and 10 months...
Wolfhawke said:
I believe the answer is somewhere in the neighborhood of "When donkeys and pigs gain aerodynamic and sustained aerial motion" or the successful cloning of a flying Pigasus, whichever happens first... I'm tired of the 1 software upgrade and we're through with you mentality, the fact that you had to do a physical hardware short circuit to S-off and the point that the HTC One contains no easily changed battery, no place to put a microSD card...no, no..(clickty clacky keyboard noises) Computer says NO-o-o-o-o!
Click to expand...
Click to collapse
Is that a Little Britain reference?
And no, I won't be getting the One. Nothing could ever convince me to buy another HTC product. I'll probably end up with a Galaxy S4.
Sent from my HTC PH39100.
just saw this:
http://www.appy-geek.com/Web/ArticleMobile.aspx?regionid=3&articleid=7444208
are sim and bootloader unlocked the only differences? still no removable battery or sd :S
Sent from my HTC Raider X710e using xda app-developers app
Yea im pretty sure that the only difference, but the only issue i see is the non remove able batter, which for me isnt even an issue, i have insurance on all my phones ( just cause i know something goes wrong and i always get them switched out ..always on my 3rd vivid right now) So if the battery starts ****ing up new phone for me XD yeaaaa hahah
I'll get it the day it comes out:laugh:
90% Yes. Still debating getting the SGS4 or the possible Motorola NXT.
Tapatalk sucks recently...looks like HTC is trying to stop source builds...check out h8s post in the cm10 thread
Sent from my HTC PH39100 using Tapatalk 2

htc and updates

really considering selling my note 2 for this phone...but i've had an HTC phone before, and i think they've developed a reputation for not releasing updates.
is there legitimacy to this repuation...or has HTC gotten better over the years?
finalhit said:
really considering selling my note 2 for this phone...but i've had an HTC phone before, and i think they've developed a reputation for not releasing updates.
is there legitimacy to this repuation...or has HTC gotten better over the years?
Click to expand...
Click to collapse
Htc updates about as good as anyone else.
Sent from my EVO using xda premium
finalhit said:
really considering selling my note 2 for this phone...but i've had an HTC phone before, and i think they've developed a reputation for not releasing updates.
is there legitimacy to this repuation...or has HTC gotten better over the years?
Click to expand...
Click to collapse
According to this article (and others like it I could not find right away) the reputation you speak of for HTC is not true. In terms up updating thier phones, HTC is the best of the major OEMs. Get a ONE!
... not to mention this is the first time (or first time in a while) we've seen them drop the same phone on many carriers, and tout a phone as their flagship for the year.
I feel like they'll be behind making this thing the best they can make it this year.
The best of all major OEM's?! Are you joking? Call me a Sammy fanboy all you want but there upgrading 2 year old phones still, and many, many others! I do NOT see HTC doing this. Samsung has way more phones out then HTC and still manages to do this. I honestly might be getting the One but by no means is HTC the best at updating.
Sent from my SPH-D710 using Tapatalk 2
H4rryTipp3r said:
The best of all major OEM's?! Are you joking? Call me a Sammy fanboy all you want but there upgrading 2 year old phones still, and many, many others! I do NOT see HTC doing this. Samsung has way more phones out then HTC and still manages to do this. I honestly might be getting the One but by no means is HTC the best at updating.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
The best? No, but if you look at the facts, HTC is updating faster than Samsung based on statistics. So take that how you want to.
swaze said:
The best? No, but if you look at the facts, HTC is updating faster than Samsung based on statistics. So take that how you want to.
Click to expand...
Click to collapse
Not to mention that Samsung only really updates their flagships and not the lower end phones. I just came over to One from an S3.
Sent from my HTCONE using xda app-developers app
Also keep in mind Samsung's success has them being the top android manufacturer. They have a lot more money to hire developers than HTC. This allows them to keep up with their devices like they do. But Samsung used to be terrible before their success. HTC might become very competitive on updates as well. They're not bad now, but sprint did drag their feet with the Evo 3D.
Sent from my Evo 3D CDMA using xda app-developers app
gk1984 said:
Also keep in mind Samsung's success has them being the top android manufacturer. They have a lot more money to hire developers than HTC. This allows them to keep up with their devices like they do. But Samsung used to be terrible before their success. HTC might become very competitive on updates as well. They're not bad now, but sprint did drag their feet with the Evo 3D.
Sent from my Evo 3D CDMA using xda app-developers app
Click to expand...
Click to collapse
Indeed, with the One I think we're going to see big things for HTC over the next year. A unified phone being the biggest contributor to their increase sales. They did what the GS3 did originally but stepped up their game with a modern phone with modern specs. Competition is good for the two, it will make everyone else reach harder to stay on par and they'll compete for who has the better phone. I think when 5.0 is dropped most likely next month, both manufactures will be rushing to get it out, we can only hope that the carriers don't drop the ball.
I think HTC has already stated that a 4.2.2 build is in the works and we'll get it soon. (Hopefully)
http://www.christianpost.com/news/htc-one-android-4-2-jellybean-update-to-arrive-in-2-months-92509/
raptoro07 said:
I think HTC has already stated that a 4.2.2 build is in the works and we'll get it soon. (Hopefully)
http://www.christianpost.com/news/htc-one-android-4-2-jellybean-update-to-arrive-in-2-months-92509/
Click to expand...
Click to collapse
GS4 already comes with it
Sent from my SPH-D710 using Tapatalk 2
H4rryTipp3r said:
GS4 already comes with it
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
Then what are you doing here?
gk1984 said:
Then what are you doing here?
Click to expand...
Click to collapse
As I stated above, I might be getting the One, so I check in here to look through and see what's going on with the device and everyone's use, before going ahead and buying.
Sent from my SPH-D710 using Tapatalk 2
I agree with HarryTipper. Sammy seems to be better at upgrading than HTC. They didn't used to be but they have stepped up their game in past two years. HTC took forever to update the 3d and the evo LTE as well.
Sent from my SPH-L900 using xda premium
H4rryTipp3r said:
As I stated above, I might be getting the One, so I check in here to look through and see what's going on with the device and everyone's use, before going ahead and buying.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
I know, was just poking some fun. I've had a Samsung Moment, LG Optimus One, then an HTC Evo 3D all on Sprint. I also follow smartphones/tablets and new technology in general daily (actually, part of my job sort of). What I've seen is Samsung sucked at updates until that had success with the Galaxy series, even the early Galaxy's were slow to get updates. The LG phones were lucky to get anything at all. HTC updated pretty well recently, except in the US. International HTC devices got updates pretty quickly and regularly, but Sprint was slow to do so. Sprint seems to have been slow about this in general just like every other carrier here in the US. Although, the Evo 3D was extremely late (almost a year later) to the ICS party. This update was promised to us pretty early and it started to feel like we'd never get it by the time it released. Then Sprint held it for testing I assume for a few more months. The Evo 3D users were suspecting Sprint was holding onto the ICS update to encourage people to buy their Boost Mobile variant of the phone as it released with ICS, was the same exact phone with a different name, and was supposed to attract people to Boost. Not sure if this is the real reason, it was a month or two after that phone launched the rest of us got ICS.
In either case, HTC wasn't bad about it, they weren't great but they weren't bad. Sprint, on the other hand, seems to have been slow and I know there are a number of reasons for this. They need to test everything before they launch it. Does it work on their network properly and with their bloatware? They have to prioritize their devices to test and they have to be thorough to ensure they aren't liable for anything going wrong. It's a crappy system, but thats how it is.
H4rryTipp3r said:
GS4 already comes with it
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
And it also comes with a creaky, terrible housing. Software versus hardware... Take your pick. One can be changed, the other can't. (Of course you can always put a solid case on it. My wife is probably going to get the GS4, so I won't speak too terribly about it, and I will by no means call it a bad phone... just poor build quality, especially compared to the One.)
If you haven't seen The Verge's review on it, check out the body response they gave.
http://www.theverge.com/2013/4/24/4257254/samsung-galaxy-s4-review
I don't like holding this phone, and I can't overstate how much that informs the experience of using it. It makes an awful first impression, slippery and slimy and simply unpleasant in your hand. My white review unit is completely smooth and glossy, with a subtle checkered pattern that looks textured but is neither grippy nor textured anywhere on its body. Even the silver band around the sides, which is obviously supposed to look like metal, is plastic. Everyone I showed the GS4 to frowned and wrinkled their nose as if it smelled bad, before rubbing their fingers on the back of the phone and then handing it back to me — that's the opposite of the standard reaction to HTC’s One, which everyone wants to ogle and hold. That's going to be a huge problem for Samsung, because the GS4 and One are likely to be next to each other on store shelves, and at least on first impression there's absolutely no contest between the two.
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Click to collapse
H4rryTipp3r said:
The best of all major OEM's?! Are you joking? Call me a Sammy fanboy all you want but there upgrading 2 year old phones still, and many, many others! I do NOT see HTC doing this. Samsung has way more phones out then HTC and still manages to do this. I honestly might be getting the One but by no means is HTC the best at updating.
Sent from my SPH-D710 using Tapatalk 2
Click to expand...
Click to collapse
musclehead84 said:
I agree with HarryTipper. Sammy seems to be better at upgrading than HTC. They didn't used to be but they have stepped up their game in past two years. HTC took forever to update the 3d and the evo LTE as well.
Sent from my SPH-L900 using xda premium
Click to expand...
Click to collapse
Hmmm Evo LTE came out June, was updated December. 6 months, only 2 months after Sprint released the update for the SG3. Sounds like its not HTC or Samsung but the carrier who is the culprit.
Now lets see. All the GS3's outside the US got upgraded to 4.1.2 in december. Has the GS3 been updated in the US yet? Nope, has it recieved the new samsung premium suite package that everyone else with the GS3 recieved? Nope. Hmmmmm....
If you actually looked at the link posted above, you can clearly see that there isn't much of a difference between Samsung and HTC as far as timely updates.
Harfainx said:
And it also comes with a creaky, terrible housing. Software versus hardware... Take your pick. One can be changed, the other can't. (Of course you can always put a solid case on it. My wife is probably going to get the GS4, so I won't speak too terribly about it, and I will by no means call it a bad phone... just poor build quality, especially compared to the One.)
If you haven't seen The Verge's review on it, check out the body response they gave.
http://www.theverge.com/2013/4/24/4257254/samsung-galaxy-s4-review
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Click to collapse
I honestly don't care about what it's made of as long as it looks good, and performs good I'm fine. I am more of a specs and software kind of person. Although the one does have me pretty intrigued because I've never had a phone built as so, and I listen to music and watch a lot of videos so I know those speakers will come in handy. I'm going to give it a test drive, and if I don't like it, I'll just switch to the S4. The only reason I'm hesitant is because I'm not a big fan of sense... nor am I a big fan of all the stuff you have to do to root the thing. Compared to Samsung phones, it's way more difficult.
Sent from my SPH-D710 using Tapatalk 2
H4rryTipp3r said:
I'm going to give it a test drive, and if I don't like it, I'll just switch to the S4.
Click to expand...
Click to collapse
As much as I love the One, I was actually thinking the same. If the GS4 comes out and it's amazing, I'll simply switch over. The build quality is no competition, but like I said, you can always get a solid case. I would like a larger screen. If I could get my hands on a phone with 5.5" screen and current hardware, I would probably jump on it (LG Optimus G Pro, if it ever comes to Sprint?).
Harfainx said:
As much as I love the One, I was actually thinking the same. If the GS4 comes out and it's amazing, I'll simply switch over. The build quality is no competition, but like I said, you can always get a solid case. I would like a larger screen. If I could get my hands on a phone with 5.5" screen and current hardware, I would probably jump on it (LG Optimus G Pro, if it ever comes to Sprint?).
Click to expand...
Click to collapse
If you want that, why not get the note 2? It's going to get a lot of the S4 features, and I wouldn't go with LG. The Optimus G has been out less then a year, and had 1 update and is already EOL.
Sent from my SPH-D710 using Tapatalk 2

This Isn't Even Funny

Just when you thought not having 4.2.2 was lemon juice on the slow update scars... You get this great present from HTC
http://forum.xda-developers.com/showthread.php?p=44410651
Sent from my HTCONE
XaoSilentrzk said:
Just when you thought not having 4.2.2 was lemon juice on the slow update scars... You get this great present from HTC
http://forum.xda-developers.com/showthread.php?p=44410651
Sent from my HTCONE
Click to expand...
Click to collapse
Don't worry, in the US the One X people will have to wait 6 months for the update you linked. Surely by then the US carriers will have released the 4.2.2 update for the HTC One. Surely!
Well, it's supposed to be in Sprint's hands right now. Problem is, they say it's up to HTC. You know how the story goes. It'll get here when it gets here. Sprint will probably update the EVOLTE before the One.
That's Taiwan. We can only use that as a reference point, nothing else.
But I think this is just getting friggin ridiculous. Maybe there's a serious bug in the update like battery drain and only the US carriers are caring enough to resolve it with HTC?
Lets be honest here... There is a reason Samsung is WINNING! How far can build quality and sense get you when post support sucks ass. Flagships are being killed off by HTC after a year while Samsung updates OG EVO status devices. The GS2 shares the same OS as us for gods sake... This is ridiculous.
I've always been one to steer people away from the plastic GS devices, but you can't deny they are future proof in getting them. I'll have to definitely wait on next year's flags instead of dumping money day 1 like I've done the last 2 years.
And for the fanboys that say... Leave the one... No I will not. I'm NOT saying it's not the best device, but you can't deny post support sucks on our end.
Sent from my HTCONE
Silentrx relax man its not a big update. 4.1 is smooth on this phone. The One is still tits, no problems with this phone, just getting used to sense 5 initially
Again tho for updates you need to be on a GSM carrier and have an unlocked Nex
Sent from my HTCONE using Tapatalk 2
Everyone always forgets that Samsung is pretty bad with updates also.
Sent from my One using xda premium
stevenk007 said:
Everyone always forgets that Samsung is pretty bad with updates also.
Sent from my One using xda premium
Click to expand...
Click to collapse
They've made GREAT progress in fixing this issue though while HTC continues to fall behind in the U.S.
XaoSilentrzk said:
Lets be honest here... There is a reason Samsung is WINNING! How far can build quality and sense get you when post support sucks ass. Flagships are being killed off by HTC after a year while Samsung updates OG EVO status devices. The GS2 shares the same OS as us for gods sake... This is ridiculous.
I've always been one to steer people away from the plastic GS devices, but you can't deny they are future proof in getting them. I'll have to definitely wait on next year's flags instead of dumping money day 1 like I've done the last 2 years.
And for the fanboys that say... Leave the one... No I will not. I'm NOT saying it's not the best device, but you can't deny post support sucks on our end.
Sent from my HTCONE
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Well, if we're being honest. There is a reason Samsung is winning, and it's called marketing. It most certainly is NOT because HTC phones are slow getting such minor updates like 4.2. Most people don't know anything about it, and it's not even close. The only ones who really care that much are the people on XDA who root and run custom roms, and we are the minority by a HUGE margin.
Honestly, it's even smaller than that, because some of us who root and run custom roms could still care less about this update. It brings next to nothing for a lot of us. Kernel and the ability to run 4.2 roms will be fun...but not that many people care all that much. We all know how annoying it is, it does suck..but it's definitely not the reason why Samsung is winning lol
FrozenRiff said:
Silentrx relax man its not a big update. 4.1 is smooth on this phone. The One is still tits, no problems with this phone, just getting used to sense 5 initially
Again tho for updates you need to be on a GSM carrier and have an unlocked Nex
Sent from my HTCONE using Tapatalk 2
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Nope... Don't need nexus because AOSP is boring as Hell. It doesn't even have facebook integration for gods sake. As a matter of fact sir... I have something for you... Check inbox immediately please!
Sent from my HTCONE
Rippley05 said:
Well, if we're being honest. There is a reason Samsung is winning, and it's called marketing. It most certainly is NOT because HTC phones are slow getting such minor updates like 4.2. Most people don't know anything about it, and it's not even close. The only ones who really care that much are the people on XDA who root and run custom roms, and we are the minority by a HUGE margin.
Honestly, it's even smaller than that, because some of us who root and run custom roms could still care less about this update. It brings next to nothing for a lot of us. Kernel and the ability to run 4.2 roms will be fun...but not that many people care all that much. We all know how annoying it is, it does suck..but it's definitely not the reason why Samsung is winning lol
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I mostly agree. Remember when people used to call whatever android phone a Droid? Now they say galaxy, even if it's not a Samsung phone. They certainly did something right with the brand name.
Hopefully htc will stick with the One moniker and recover lost customers
It is kinda nice to be the only one among all my friends to have a One while all my Galaxy friends envy my One and say they should have got that instead
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^^^^^ same for me. Got my gf an s4 since she's on verizon and she hates it. Shes always using my one
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Am I the only one not seeing a problem here? HTC is updating a phone that's a year old with the 2nd latest OS version. If anything I would say we should be excited about this.
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bstevens23 said:
Am I the only one not seeing a problem here? HTC is updating a phone that's a year old with the 2nd latest OS version. If anything I would say we should be excited about this.
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Excited about what? The One X deserved the update without a doubt... They should have done this without even thinking. Problem I have is... Not even the DEV edition HTC one which is unbranded sold directly from HTC is still on outdated OS regardless of how minor the update is. If the update is so minor... Why do we not have it? Why does the DEV edition NOT have it officially? It makes no sense that this phone was release 4-5 months ago international and they just not got the update. Ours was released 3 months ago and no update in sight. Call it what you want, but I dare you say POST SUPPORT from HTC is better than POST SUPPORT from Samsung?
NO I'M NOT GOING TO CRAPWIZ so please don't make this cool story useless replying that
Sent from my HTCONE
It's just a phone
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XaoSilentrzk said:
Excited about what? The One X deserved the update without a doubt... They should have done this without even thinking. Problem I have is... Not even the DEV edition HTC one which is unbranded sold directly from HTC is still on outdated OS regardless of how minor the update is. If the update is so minor... Why do we not have it? Why does the DEV edition NOT have it officially? It makes no sense that this phone was release 4-5 months ago international and they just not got the update. Ours was released 3 months ago and no update in sight. Call it what you want, but I dare you say POST SUPPORT from HTC is better than POST SUPPORT from Samsung?
NO I'M NOT GOING TO CRAPWIZ so please don't make this cool story useless replying that
Sent from my HTCONE
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Sprint is holding it up at this point, not htc. I'm pretty sure tho that Sprint is forcing htc to make some signal improvements, since a lot of people complain the S4/3 has it better due to the plastic body.
No source, just my thoughts. No other imaginable reason why we haven't gotten the update
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FrozenRiff said:
Sprint is holding it up at this point, not htc. I'm pretty sure tho that Sprint is forcing htc to make some signal improvements, since a lot of people complain the S4/3 has it better due to the plastic body.
No source, just my thoughts. No other imaginable reason why we haven't gotten the update
Sent from my HTCONE using Tapatalk 2
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Hasn't that been the trend the last 2 HTC phones? The evo lte has terrible radios
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What I have been thinking is once Verzion starts selling the HTC One, which comes with 4.2.2, then u.s. carriers will be like oh I guess we can update now haha that's what I'm thinking.. but even of they don't, I've herd that since Verizon is CDMA, we will be able to port it fairly easy!
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Bairdog35 said:
What I have been thinking is once Verzion starts selling the HTC One, which comes with 4.2.2, then u.s. carriers will be like oh I guess we can update now haha that's what I'm thinking.. but even of they don't, I've herd that since Verizon is CDMA, we will be able to port it fairly easy!
Sent from my HTCONE using Tapatalk 4
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This could be close. Verizion usually wants something "exclusive" when it comes to the phones they carry. They may be the only US carrier with 4.2.2 for a limited time through a deal with HTC.
Unrelated note, why do people think sprint has the update already?
Since HTC doesn't seem to know how to update my phone and I obviously don't know how to enjoy it, I'm probably just gonna kill myself. What's the point of life if Satan, sorry - HTC, can't provide a menial software update?
Exactly, no point to life without 4.2. I NEED IT NOW.

4.3 for US pushed back

The US carrier variants will not be receiving the 4.3 update this month. While they haven't confirmed that it won't be receiving it this month, they said that ONLY THE DEVELOPER EDITION would be getting it this week.
http://phandroid.com/2013/09/23/android-43-htc-one-developer-edition/
What do you guys think?
Sent from my HTC One using XDA Premium
syed239 said:
The US carrier variants will not be receiving the 4.3 update this month. While they haven't confirmed that it won't be receiving it this month, they said that ONLY THE DEVELOPER EDITION would be getting it this week.
http://phandroid.com/2013/09/23/android-43-htc-one-developer-edition/
What do you guys think?
Sent from my HTC One using XDA Premium
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I think they September fooled us they should of said that in the first place instead of getting people excited for 4.3 for this month. Guess we have to wait till the end of the year or probably next year lost hope for updates on this phone no 4.2 and probably not 4.3 either once 4.4 is released they would want to skip 4.3 a go for 4.4 who knows hahaa... this is just funny in my opinion :laugh:
I kinda figured it out that we weren't getting it because of the Max being released with it and it's bad marketing strategy to give it to an older phone at the same time. I'm estimating three months at least, sad to say. :'(
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Check out @jasonmacHTC's Tweet: https://twitter.com/JasonMacHTC/status/382228249151287296
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One mans opinion here. Bottom line, HTC and Sprint dont like us here at XDA. We take what they release and make it better and it pi$$es them off because it nakes em look bad.They know if they promise an update release that developement will slow down due to our devs waiting on that release. I dont think it has anythung to do with marketing strategies or anything else. The just hold back to keep us in limbo. Appreciate it or disguard it, its just my opinion.
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If you're going to announce an update, you best make damn sure you're releasing it on time. I can't believe I keep eating up this sh*t. Checking xda everyday... God, I wish I could use the next nexus on sprint...
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Quick crying people. I'm sure it will be here soon. Not next year, not 3 months lol
Why is it one of the most popular flagship devices is so far behind others and dated phones for updates in the U. S.
You can try and blame it on sprint but as it stands it's all carriers in US so I say the blame goes to HTC for dragging feet. Kitkat will be out before we see 4.3, great way to go on a flagship device HTC
On a flagship one would think they wouldn't skip other updates like 4.2, which would have made the transition to 4.3 seem less timely.
I hate it when company's announce releases and can't make the date, why announce if you know chances are slim? HTC can suck it!!!!
fr0st420 said:
Quick crying people. I'm sure it will be here soon. Not next year, not 3 months lol
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I'll go ahead and say that since they fooled us with "by the end of September" and then clarified on which version of the phone they were releasing it on, we probably won't see it until end of November, possibly December.
fr0st420 said:
Quick crying people. I'm sure it will be here soon. Not next year, not 3 months lol
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Ya it's odd people are pissed when they spend 700 on of the most popular phones and it see an updates 6 months after release and the new Kitkat gets released before the flagship phone. Especially with phone technology when 6-12 months and the phone is almost outdated anyways lol.
It's not like they announced by September's end for all us carriers by end of September. Am sure some purchased the one based on that statement too.
drlzanej said:
One mans opinion here. Bottom line, HTC and Sprint dont like us here at XDA. We take what they release and make it better and it pi$$es them off because it nakes em look bad.They know if they promise an update release that developement will slow down due to our devs waiting on that release. I dont think it has anythung to do with marketing strategies or anything else. The just hold back to keep us in limbo. Appreciate it or disguard it, its just my opinion.
Sent from my HTCONE using XDA Premium 4 mobile app
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Click to collapse
There's a little flaw in your reasoning though. The number of Sprint One owners on here deving or just unlocking and customizing thier phones is very small when compared to the number of GSM One users. They are worldwide. If HTC were so mad about the dev community then they would stick them without the update.
The number of people on XDA relative the number of people using phones is very small. Maybe 1% of total HTC One owners worldwide come onto XDA.
The total number of Ones sold worldwide is more than 5 million (as of May 2013). According to the XDA forum there are 2.5 million registered users on XDA and the most ever on at one time is just 95,000. That is people for all phone models. I always think it seems like everyone is flashing thier phone and playing around like me, but the reality is very few do it. Almost to the point that the OEMs don't pay a whole lot of attention to the dev community.
naturecannon said:
Ya it's odd people are pissed when they spend 700 on of the most popular phones and it see an updates 6 months after release and the new Kitkat gets released before the flagship phone. Especially with phone technology when 6-12 months and the phone is almost outdated anyways lol.
It's not like they announced by September's end for all us carriers by end of September. Am sure some purchased the one based on that statement too.
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Click to collapse
Nature is spot on with his statement. Granted, I have patience, and I understand that I will have to wait longer, but coming on Twitter and saying they're working on getting certifications from carriers to release this update before the end of September, then tell us at the end of September that a non carrier branded One is getting the update is pretty much a slap in the face. And if they're waiting for certifications from ALL of the carriers before releasing it, that's just dumb as well. They should've been working on this a long time ago. We're on 4.1.2, and 4.4 is going to be released before we get it. This pretty much means that we will once again have a phone that DOES NOT have the latest version of Android.
raptoro07 said:
There's a little flaw in your reasoning though. The number of Sprint One owners on here deving or just unlocking and customizing thier phones is very small when compared to the number of GSM One users. They are worldwide. If HTC were so mad about the dev community then they would stick them without the update.
The number of people on XDA relative the number of people using phones is very small. Maybe 1% of total HTC One owners worldwide come onto XDA.
The total number of Ones sold worldwide is more than 5 million (as of May 2013). According to the XDA forum there are 2.5 million registered users on XDA and the most ever on at one time is just 95,000. That is people for all phone models. I always think it seems like everyone is flashing thier phone and playing around like me, but the reality is very few do it. Almost to the point that the OEMs don't pay a whole lot of attention to the dev community.
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Click to collapse
Thank you for the input on that, very valid points you made there. I wasnt just speaking for the 0ne tho, i was refering to the community as a whole. I should probably been more distinct about that. Thanks
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I already said fk it and installed latest cm 10.2 nightly I don't care anymore lol
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Lets just hope for a port from the DE HTC One.
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I think HTC has more pressing matters right now with the Nokia patent infringement lawsuit. They have struggled to gain market share, and this certainly won't help.
eXplicit815 said:
Nature is spot on with his statement. Granted, I have patience, and I understand that I will have to wait longer, but coming on Twitter and saying they're working on getting certifications from carriers to release this update before the end of September, then tell us at the end of September that a non carrier branded One is getting the update is pretty much a slap in the face. And if they're waiting for certifications from ALL of the carriers before releasing it, that's just dumb as well. They should've been working on this a long time ago. We're on 4.1.2, and 4.4 is going to be released before we get it. This pretty much means that we will once again have a phone that DOES NOT have the latest version of Android.
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?p=45741479#post45741479
Irony. Basically calling someone a hypocrite for complaining about slow updates then assuming they would praise it once released, then turn around and complain about it yourself. You're awesome! :good::good:
unlocking
HTC may not give all everyone wants when they want it. I agree this sucks. I am as impatient as anyone. At least they don't make their phone turn off the camera if you unlock it like Sony does. Of all the major manufacturers isn't HTC the most liberal with their products? FYI ,some years ago I was told (in a phone conversation) by a VP of HTC that their engineers are on XDA every day. They know how we feel. Keep in mind that they sell phones not updates. They have to think with 5 million in sales the ONE will sell just like it is. Now they are making new models to sell. I saw the ONE on sale yesterday on Amazon for .01cent. Most people don't have an idea about software in their phones. Look at the idiots waiting in line all night for an I Phone when we know the ONE is a better phone. How many software updates does Apple put out in a year?
Rippley05 said:
http://forum.xda-developers.com/showthread.php?p=45741479#post45741479
Irony. Basically calling someone a hypocrite for complaining about slow updates then assuming they would praise it once released, then turn around and complain about it yourself. You're awesome! :good::good:
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Click to collapse
I'm not complaining. I'm stating an opinion on the misleading statement. I have patience and can wait, that's not a problem. If you notice, the people who are really complaining are those who are saying "Well, this will be my last HTC device" or "Samsung, here I come." But as soon as they get the update, it's a 180. I'm staying with HTC regardless.
Im upset because the misleading statements that were made and because a HTC rep that comes in to work straight lied to my face. The phone is a amazing phone as is the update is just an extra I bought this phone as is and will continue to praise HTC for the good work they did but making empty promises won't get them ahead.
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