[Q] Wifi/Mobile Data network dropping - One (M7) Q&A, Help & Troubleshooting

Anyone else having issues with network on AT&T and HTC One? A friend from work and myself are both experiencing the same issues. Our apps that hook to the internet seem to get stuck waiting for a connection. This morning my phone sat buffering every 30 sec or so even though I was on 3 bars and 4G LTE displayed. My only reason for the question is that we both started having the issue last Friday and both on Wifi and Mobile Data. Was something updated? Others out there with the same issue or is it just us

This isn't normal...
In which base you're are?
Anh, your One is branded AT&T or no-brand?

Guich said:
This isn't normal...
In which base you're are?
Anh, your One is branded AT&T or no-brand?
Click to expand...
Click to collapse
It is a Branded AT&T running stock band base 4A.14.3250.13_10.33.1150.01L

Maybe you can get more info in AT&T one section

Related

Roaming

Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!
pcuz said:
Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!
Click to expand...
Click to collapse
Test a few radios and see what happens
smokestack76 said:
Test a few radios and see what happens
Click to expand...
Click to collapse
Ok will give that a try. Do I have to change th rilphone.dll as well?
No i never have and they flash just fine
smokestack76 said:
No i never have and they flash just fine
Click to expand...
Click to collapse
Thanks I will give it a go and let you know how I get on.
pcuz said:
Thanks I will give it a go and let you know how I get on.
Click to expand...
Click to collapse
Ok so tried a bunch of different radios but still get the same problem.
Any ideas folks??
pcuz said:
Hi,
Have a big problem in that whenever I put a rom on my new Tilt 2 (which I am running on the new HSPA Bell network). My phone thinks it is roaming.
This is a real pain and I can't seem to find away around the problem.
Please can somebody think of something I might be missing?
Thanks!!
Click to expand...
Click to collapse
Are you sure its roaming and not mistaken the icon for something else? Also, if you are indeed roaming, which network is it? AFAIK, in ON, there's only 2 HSPA network Rogers/Fido or Bell/Telus. Who is your provider?
mikron15 said:
Are you sure its roaming and not mistaken the icon for something else? Also, if you are indeed roaming, which network is it? AFAIK, in ON, there's only 2 HSPA network Rogers/Fido or Bell/Telus. Who is your provider?
Click to expand...
Click to collapse
So I have the icon telling me that I am roaming and all the application warn me before they download data that I am roaming as well (which is a right pain!!).
I am on the new Bell HSPA network.
Any ideas?
roaming..
ok .. this is my experience about this problem ..
first my home base is Netherlands ! and im using Telfort network on my nokia .. buat the last 3 year .. Telfort using KPN Network .. if you turn ON the phone .. it will display Telfort .. but a few second it will change to KPN ...
maybe.. your operator also using another network...
if I put my Telfort sim to TP2 it will display Telfort but with with ROAMING icon !!!
cheers
indra9110
indra9110 said:
ok .. this is my experience about this problem ..
first my home base is Netherlands ! and im using Telfort network on my nokia .. buat the last 3 year .. Telfort using KPN Network .. if you turn ON the phone .. it will display Telfort .. but a few second it will change to KPN ...
maybe.. your operator also using another network...
if I put my Telfort sim to TP2 it will display Telfort but with with ROAMING icon !!!
cheers
indra9110
Click to expand...
Click to collapse
Bell have their own network here so I dont think that could be the problem. I also have a Omnia 2 and an Iphone 3Gs that dont have this problem.
Also just tried to manually join the Rogers network and as I thought it would not let me connect.
It is only on the tilt2 after I flashed a new ROM onto it.
Thanks for the idea though.
Anybody else?
pcuz said:
Bell have their own network here so I dont think that could be the problem. I also have a Omnia 2 and an Iphone 3Gs that dont have this problem.
It is only on the tilt2 after I flashed a new ROM onto it.
Thanks for the idea though.
Anybody else?
Click to expand...
Click to collapse
EDIT: read this first and then try the following suggestion
Try setting in the TP2 band selection to only HSPA and see what happens. Since bell has no GSM, and if your phone is set to 2G mode only, it's falling back on Rogers/Fido, hence, the roaming.
Start>>Settings>>Personal>>Phone>> Goto "Band" tab>>Set the GSM/UMTS band to "GSM (1900+850) + UMTS(1900+850).
Play around with the Network type by switching to GSM only or CDMA or leave it on Auto.
FYI Rogers/Fido and Bell/Telus HSPA network runs on 850/1900 band.
Food for thought....
Also another thing to consider, considering that Bell/Telus HSPA network is new, I thought i read somewhere you have to get your device "added" to their new HSPA system. Right now, only new sign-up's gets on the new HSPA network. In other words, your phone is trying to get on Bell HSPA network, but Bell rejects it since it's not in their system, so your phone hop's onto next on the list, either roaming on Rogers HSPA or Rogers GSM.
P.S: You might find better response over here
mikron15 said:
EDIT: read this first and then try the following suggestion
Try setting in the TP2 band selection to only HSPA and see what happens. Since bell has no GSM, and if your phone is set to 2G mode only, it's falling back on Rogers/Fido, hence, the roaming.
Start>>Settings>>Personal>>Phone>> Goto "Band" tab>>Set the GSM/UMTS band to "GSM (1900+850) + UMTS(1900+850).
Play around with the Network type by switching to GSM only or CDMA or leave it on Auto.
FYI Rogers/Fido and Bell/Telus HSPA network runs on 850/1900 band.
Food for thought....
Also another thing to consider, considering that Bell/Telus HSPA network is new, I thought i read somewhere you have to get your device "added" to their new HSPA system. Right now, only new sign-up's gets on the new HSPA network. In other words, your phone is trying to get on Bell HSPA network, but Bell rejects it since it's not in their system, so your phone hop's onto next on the list, either roaming on Rogers HSPA or Rogers GSM.
P.S: You might find better response over here
Click to expand...
Click to collapse
Thanks for the detailed response.
I dont think I am on the Rogers network as I get the Bell operator logo appear and the phone stays on 3G (as I cant drop to Edge because Bell dont have it on their network).
Also checking my online billing from the past few days I would expect to see some nasty roaming charges which I dont have.
Finally I also have a Jailbroken Iphone and that works on the network fine without any problems.
Its just very weird!!
Just tried to connect to the Rogers network manually and it will not let me connect. So it must be something wierd on the device.
Oh, it does show Bell operator logo. I thought the phone was registering on another entwork other than Bell.
Hmm, since you are not incuring roaming charges, only thing I can think of, is the network list that comes within the ROM classifies Bell as CDMA and not updated to reflect it supports HSPA. So it reads the network id as Bell and network type as HSPA and thinks its roaming? I dunno, i could be wrong lol! ::shrugs::
mikron15 said:
Oh, it does show Bell operator logo. I thought the phone was registering on another entwork other than Bell.
Hmm, since you are not incuring roaming charges, only thing I can think of, is the network list that comes within the ROM classifies Bell as CDMA and not updated to reflect it supports HSPA. So it reads the network id as Bell and network type as HSPA and thinks its roaming? I dunno, i could be wrong lol! ::shrugs::
Click to expand...
Click to collapse
Make sense to me
I guess I can live with it if I need to. Does anybody know of a way to force the device not to flag any messages about roaming?
At least that will make it less annoying.

[Q] My Incredible S won't connect on internet using EDGE???

Hi
I have a strange problem with my Incredible S, seems impossible to browse or make any data connection using EDGE. One of the arrows near E symbol (upload) activated regularly when needed by data connection but the other one (download) is always gray inactive. The browser remains stalled for some time but at the end the standard "no internet connection" page appear. In some cases the connection, after the stall period, switch automatically to GPRS which function normally. The phone operates perfectly on 3G as on GPRS but never on EDGE. I tried from hard reset to the latest firmware update but the situation remains the same. After my last update using "RUU_Vivo_Gingerbread_S_HTC_WWE_2.30.405.1_Radio_20.2808.30.085AU_3805.06.03.03_M_release_199308_sign ed" I actually have radio 20.2808.30.085AU_3805.06.03.03_M.
I'm unable to change my situation and haven't found anyone else with the same problem (someone is having problems with EDGE but only on roaming, but I have problems on my home network??).
1) which country and carrier you are using your Incredible s?
2) which model you have? s710e or S710a?
njfpolyr6 said:
1) which country and carrier you are using your Incredible s?
2) which model you have? s710e or S710a?
Click to expand...
Click to collapse
s710e.
Country: Albania
Carrier: Vodafone - 3G ok, GRPS ok, EDGE no.
Carrier: Albanian Mobile Comunications - GPRS ok, EDGE no.
Carrier: Eagle Mobile - GPRS ok, EDGE no.
I tried all these operator using approprite SIM cards.
Also tried a SIM card of Vodafone UK, but the result is the same.
I actually didn't think it was possible to use internet when you signal is EDGE.
Data up arrow and no down arrow, along with stalled internet happens at least 50% of the time on gprs and edge for me whenever the signal is less than 4 bars, but no problem on 3g or WiFi. I have heard other people report the same issue. I have been through all radios, but none of them fix this issue. I'm with UK Vodafone.
gudge said:
Data up arrow and no down arrow, along with stalled internet happens at least 50% of the time on gprs and edge for me whenever the signal is less than 4 bars, but no problem on 3g or WiFi. I have heard other people report the same issue. I have been through all radios, but none of them fix this issue. I'm with UK Vodafone.
Click to expand...
Click to collapse
yes, I have been in such situations before, but at the end the connection was made. with incredible s there is no edge connection. I have tested with my other phone (HTC sensation) on the same table, on the same time, activating only gprs/edge without success on Inc s, but normally on sensation.
no way ...!!!

Droid 3 In Australia

Hey, I'm in Australia (GSM) and I purchased a Motorola Droid 3 (XT862) from America a few months ago.
Should I have bought the XT860 (GSM version)?
I was with Optus but because they don't support the 850mhz network I switched to Vodafone because they had it. So now I atleast have data working on my phone after those months of not having it, but vodafone sucks, especially on this phone (text messages sometimes don't send/signal cuts out all the time) but the 3G is very good.
The phone I previously had before the Droid 3 was a HTC Tmobile G2 which I had also bought from America, and everything worked perfectly.
If I buy the XT860 will it fix everything?
On the Motorola website it says the XT862 and XT860 have the same networks... but the XT680 is supposed to be used on GSM, so would it work fine?
Sorry if I confused anyone, I'm really baked.
Thanks in advance for anyone trying to help
Maybe you could try the T-MOBILE AT&T hack?
Sent from my XT862 using XDA
i have XT 862, on GSM and it works perfectly. More than that, I use also vodafone
The xt860 (and xt883) would not be any better; all they (along with the xt862) support UTMS 850/1900/2100mHz. Thus, you probably didn't get a lot of 3G on the Optus network (which uses 900/2100mHz). The main Vodafone 3G network in Aus is 900/2100mHz, but they are in the process of rolling out an 850mHz network.
Telstra Next-G uses 850mHz (and they have 2100mHz as well, but only in cities I believe)
Anyway, in brief: If you're willing to switch to Telstra, you should get great results. If not, Vodafone is the next best option.
I have xt862 on optus in Austraia. I just stay in global mode. I did experiment around with some of the custom roms but found weirdnesses like my calls not coming thru. I went back to stock and now im going to stay on stock until cm9 reaches release. Im not having any issues on stock.
Hope this helps
Sent from my DROID3 using xda premium
MrObvious said:
Maybe you could try the T-MOBILE AT&T hack?
Sent from my XT862 using XDA
Click to expand...
Click to collapse
Just did it, I suppose it improved the situation a tiny bit, but i'm not sure.
I will do some tests on the Telstra network, see if it's better than Vodafone.
Im using the phone in Global mode atm and I'm getting a decent 3-4 bars instead of the 1 or 2 i'd normally get which excites me
And the network type is displaying HSPA.
But I cannot send text messages, everytime, it just says "Text message not sent" which is very annoying. Anyone know anything about this? When I swapped over to Vodafone from Optus I could send texts but after a point it just stopped working...
Anyone know anything about this?
thanks
So does the droid 3 bought from usa connect to data services with optus at all?
How fast is data transfer in "global" mode?
late reply i know, but I'm on TPG [Optus network] in Qld, Aus with the droid 3 XT862.
from memory, all i've done is done the 'hack' to show actual reception, rather than 1 bar. I run the phone on the global setting.
I just ran a speedtest.net check, got an internode server in Sydney. ping 139ms, DL 5241kbps, UL 1202kbps.
OP, when you were with Optus, did you go through your account settings and make sure you had 3G data turned on for your phone, etc? I'm not trying to patronise or anything, but it always helps to start with the basics when fault finding.
Regards,
Hi All,
Im also in Australia, with Vodafone, and am looking at getting myself a Droid 3 as well.
Since the phones aren't released here, what happens about software updates? Im assuming they won't happen via OTA?
Im leaning towards the XT860, rather than the XT862, any particular reason to go for either?
Thanks,
cevad
cevad said:
Hi All,
Im also in Australia, with Vodafone, and am looking at getting myself a Droid 3 as well.
Since the phones aren't released here, what happens about software updates? Im assuming they won't happen via OTA?
Im leaning towards the XT860, rather than the XT862, any particular reason to go for either?
Thanks,
cevad
Click to expand...
Click to collapse
No difference between them but the xt860 has more dedicated roms here. Both are the same phone and just build.prop edits are needed to get the phones up and running in 5 mins. OTA updates will still work anywhere tho if you root and mod your phone don't use use the OTA feature as you will screw your phone.
All you need to do select wcdma/gsm mode and manually put in your service provider APNs to get 3G. Find this on the Voda site.
Best place to find your APN is here:
http://ausdroid.net/apns/
Sent from my LT26i using xda premium
somemadcaaant said:
All you need to do select wcdma/gsm mode and manually put in your service provider APNs to get 3G. Find this on the Voda site.
Click to expand...
Click to collapse
I managed to get a xt862, but I cant get data working on optus? (live connected)
calls/text works - tried global mode, tried GSM/UMTS mode, tried manually selecting optus 3g network, made sure the data setting was enabled which is actually under "battery & data manager". Already manually input the optus apn.
what am I missing?
Do you have to do the tmobile at&t hack? running everything stock from factory; or will rooting the phone/install ics help?
I have the one bar reception bug which I read on another thread if that makes a difference.
nvm, got it to work, for some reason manually inputting an APN didnt work, had to find the optus site and send it via sms.
Speed isnt too bad.
The next problem now though is wireless hotspot. It connects but no data goes through for some reason
jjabrams said:
The next problem now though is wireless hotspot. It connects but no data goes through for some reason
Click to expand...
Click to collapse
If the xt862 is the verizon version, I have read that verizon have blocked the hotspot stuff from working.

[Q] Possible Network Connectivity Issues?

Hey guys! I just switched yesterday from bell to Fido in an attempt to attain data for cheaper. At first I couldn't connect to data and I had to manually install the APNs for Fido internet but now randomly I'll just have no signal for 30ish seconds. It comes back and is 4 bars like before. I'm on the same phone as on bell. Xperia Z1 c6906 and I unlocked it off of bell and switched to Fido. Let me know if you guys have any ideas. Also I know its not the area I'm in because it worked fine before enabling data.
Thanks
When that happens what simbol does phone gives next to signal bar. (e,h,3G,4G)
Sent from my C6903 using XDA Free mobile app
No signal whatsoever ever. Empty data bars and a red x
I think Fido and Bell are using different network band and they selling their own locked device. Try to check your device to see if the device is support that carrier band. If yesy then maybe it's something wrong in your phone. Try to reflash full FTF to see if it software problem...
I'm not sure what FTF means but I'm going to read root it this morning so I can actually access recovery. I checked my APN and it still just drops the signal every 15 mins or so and comes back like 15 seconds later..
Also is there any option to flash a radio like with Samsung?

Unstable signal reception after January patch?

Hello,
I noticed that even I should have a perfectly good signal strenght it fluctuates quite often. I can't connect to mobile data even in my usual spots. Seems to be unrelated with my internet provider, as nobody around me have any issues.
What's your experience?
Same thing. I'm losing signal for no reason whatsoever. I keep seeing 1x for a signal. I have to use Signal Spy's codes to switch to a carrier. Rebooting doesn't work. Just goes right back to 1x.
Signal Spy seems the only way to force the network to go back to something that connects.
This is only since the January update.
sanjsrik said:
Same thing. I'm losing signal for no reason whatsoever. I keep seeing 1x for a signal. I have to use Signal Spy's codes to switch to a carrier. Rebooting doesn't work. Just goes right back to 1x.
Signal Spy seems the only way to force the network to go back to something that connects.
This is only since the January update.
Click to expand...
Click to collapse
Hope it will be fixed in the next OTA. Anyone else with the same issues?
Which carrier do you both have? I haven't seen the issue with Verizon, but I'm curious if it's specific to a carrier or not? I know they pulled AT&T's firmware into the unlocked version of the firmware in January (Verizon specific to the 6 mm-wave is still separate).
mitch10102000 said:
Which carrier do you both have? I haven't seen the issue with Verizon, but I'm curious if it's specific to a carrier or not? I know they pulled AT&T's firmware into the unlocked version of the firmware in January (Verizon specific to the 6 mm-wave is still separate).
Click to expand...
Click to collapse
I'm on Fi, so I'm on whatever is available and whatever the Fi network is switching to at the moment.
i wydaje mi się, że bateria starcza krócej po aktualizacji
sanjsrik said:
I'm on Fi, so I'm on whatever is available and whatever the Fi network is switching to at the moment.
Click to expand...
Click to collapse
Ok, that is good to know. There is a free app called SignalCheck Lite that will tell you which carrier Fi is currently attached to. This will help tailor down the issue a bit. Thanks!

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