[q] apps won't open?? - Xperia Z Q&A, Help & Troubleshooting

Hi there,
I am just having the most weird thing on my phone since yesterday. Some apps won't open. I mean, I click on them and nothing happens, no error message, nothing. I thought it was a virus so I ran the antivirus (trustgo) but nothing is found.
The strangest thing is that sometimes if I insist and keep touching an app it may open.
If I reset my phone it starts working normally again. Then I install my apps but if I reboot it...bam! I cannot even drag and drop the apps!
Does anybody know something about this ? Any help would be greatly appreciated.
Thanks.

arielito said:
Hi there,
I am just having the most weird thing on my phone since yesterday. Some apps won't open. I mean, I click on them and nothing happens, no error message, nothing. I thought it was a virus so I ran the antivirus (trustgo) but nothing is found.
The strangest thing is that sometimes if I insist and keep touching an app it may open.
If I reset my phone it starts working normally again. Then I install my apps but if I reboot it...bam! I cannot even drag and drop the apps!
Does anybody know something about this ? Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
I'd say don't try to figure out why. Just do a factory reset, if that doesn't work, reflash.
If that doesn't work get a new phone.

Dsteppa said:
I'd say don't try to figure out why. Just do a factory reset, if that doesn't work, reflash.
If that doesn't work get a new phone.
Click to expand...
Click to collapse
Thank you. I have done the factory reset and it works fine. It's just that I begin installing my apps and then I reboot it ( and rebooting always now to check on this) and that's when it happens.
I mean, if it was an app with a virus, the antivirus program would let me know, right?

arielito said:
Thank you. I have done the factory reset and it works fine. It's just that I begin installing my apps and then I reboot it ( and rebooting always now to check on this) and that's when it happens.
I mean, if it was an app with a virus, the antivirus program would let me know, right?
Click to expand...
Click to collapse
I don't think viruses on Android work that way. They just steal some of your info
Antiviruses on Android are still at Alpha/Beta stage I believe. I think it was an app that messed up with your system files or something.

Dsteppa said:
I don't think viruses on Android work that way. They just steal some of your info
Antiviruses on Android are still at Alpha/Beta stage I believe. I think it was an app that messed up with your system files or something.
Click to expand...
Click to collapse
i was just about to say the same thing you had, I am pretty sure a system file got corrupt/confused
Doesn't a virus/spy ware need su rights ?

If you turned off animations could do this.
Sent from my C6603 using xda premium

gm007 said:
If you turned off animations could do this.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thank you all. Gosh!!! No, I am at the office so I cannot laugh out loud for my own stupidity. You know what? Yes, indeed, as soon as I flashed a room, I turned off all animations so that ( supposedly) it would have no lag at the homescreen. All this time thinking about a virus, a malware. I was even thinking that the ROMS I flashed were not working well, etc and it was that....OH GOODNESS!!!!!!!
Thank you very much! What I will do now is that I will set animations at 0.5 then.

arielito said:
Thank you all. Gosh!!! No, I am at the office so I cannot laugh out loud for my own stupidity. You know what? Yes, indeed, as soon as I flashed a room, I turned off all animations so that ( supposedly) it would have no lag at the homescreen. All this time thinking about a virus, a malware. I was even thinking that the ROMS I flashed were not working well, etc and it was that....OH GOODNESS!!!!!!!
Thank you very much! What I will do now is that I will set animations at 0.5 then.
Click to expand...
Click to collapse
There is a problem with the Xperia Z launcher where the shortcuts become unresponsive after using an aftermarket launcher.
To fix this problem, go into App Management and find Xperia Home, then wipe its cache
This seems to to do the trick also.

Related

Can an App screw up your phone?

I am running a Custom ROM for a while and everything had been going smoothly. Last night I installed the Beta Version of Norton Utilities which I found on the Market and my phone started locking up and having Forced Closures. Though it might have been something all the sudden occurring in the ROM or the Kernel that caused this I don't think it was so I was wondering can an App mess up your phone?
Thanks
Get rid of app. See what happens
mcord11758 said:
Get rid of app. See what happens
Click to expand...
Click to collapse
I tried to uninstall it but I not 100% sure it did. I use Tibackup and it would lockup when I did uninstall. I did a Force Close and Reboot and though it don't see the App listed anymore I am not 100% sure if everything from the App was removed. I then tried to Restore my Data and Apps with Full Tibackup Restore and my phone went into Reboot Loop.
RonH54 said:
I tried to uninstall it but I not 100% sure it did. I use Tibackup and it would lockup when I did uninstall. I did a Force Close and Reboot and though it don't see the App listed anymore I am not 100% sure if everything from the App was removed.
Click to expand...
Click to collapse
Go to market, search app, see if out says installed
It not that big of deal since I had everything backed up I just Wiped all my Data,Davik and reflashed ROM and restored and I am bak up and running I just was wondering if anyone had ever seen an App just "attack" a phone?
RonH54 said:
It not that big of deal since I had everything backed up I just Wiped all my Data,Davik and reflashed ROM and restored and I am bak up and running I just was wondering if anyone had ever seen an App just "attack" a phone?
Click to expand...
Click to collapse
Yes although I forget the app
I am sure a lot of this had to do with me having a Custom Rom and testing a "Beta" App. I should have known better esp. since it was "Norton's Product" and the experiences I have had with them on a PC and how they truly "invade" a system.....
its Norton.....theres your problem
Pirateghost said:
its Norton.....theres your problem
Click to expand...
Click to collapse
Plus a billion! I know how hard it is to scrub Norton off my computer, I wouldn't let it anywhere near my phone.
Sent from my Craptivate with the leaky rom
Norton
Where was time when Norton was king. Symantec was the downfall of Norton.
Thanks for your post........as I hear more about viruses and smartphones, I have been wondering if I need some kind of protection? Maybe not.......
i have yet to find an antivirus program that wasn't more of a virus than the viruses it protects against. i refuse to run them on my home computer or my phone. they screw things up and give you more popup windows than the internet did a couple of years ago before browsers started blocking them. but that is just me do what you must to keep your stuff safe. as for the app wrecking android i had one on my backflip that was causing havoc but i too forget what it was.
I was a Big Norton's fan on my PC back when Norton's first appeared but as the more and more things Norton/Symantec added the worse the product got it was like the Protection it provided was worse than having a Virus. The only thing I am running on my phone that seems to add some protection is the app called 'Lookout". I started using this app as I way to find my phone if I missed placed it. I guess they have updated it because I notice now that when I add a new app Lookout does some sort of scan and it says that the new app is safe. I don't know what it is looking at when it does the Scan since I didn't make any setting changes to evoke this Scan. BTW I am using Free Lookout version.
mark1962nc said:
Thanks for your post........as I hear more about viruses and smartphones, I have been wondering if I need some kind of protection? Maybe not.......
Click to expand...
Click to collapse
When you see the first post or internet article claiming that smart phones are getting infected THEN I'd worry. Until then, just don't load anything you don't know where it came from.
Pirateghost said:
its Norton.....theres your problem
Click to expand...
Click to collapse
LOL stole the words right out of my mouth!
I know were getting close to needing AV for our phones - but the day I install Norton on a LINUX device - I will commit seppuku.

what might cause reboot at the lock screen?

kind of strange, i just installed cm9 on a new touchpad. everything seems to work like normal, except sometimes it will reboot itself when at the slide to unlock screen. it only seems to reboot then, and only when the backlight shuts off on the lock screen, and never when i am actually using android.
anyone got any ideas?
hm. maybe i should have posted this somewhere else
x000x said:
kind of strange, i just installed cm9 on a new touchpad. everything seems to work like normal, except sometimes it will reboot itself when at the slide to unlock screen. it only seems to reboot then, and only when the backlight shuts off on the lock screen, and never when i am actually using android.
anyone got any ideas?
Click to expand...
Click to collapse
Try changing from 'slide' to either 'pin' or 'none'. I think you can do that either in settings or in security. If you want to keep 'slide', I really don't know the answer to your problem.
Good luck.
x000x said:
kind of strange, i just installed cm9 on a new touchpad. everything seems to work like normal, except sometimes it will reboot itself when at the slide to unlock screen. it only seems to reboot then, and only when the backlight shuts off on the lock screen, and never when i am actually using android.
anyone got any ideas?
Click to expand...
Click to collapse
Probably redundant to ask, but which ROM and did you full wipe? It could also possibly be a battery problem; perhaps try another ROM and see if the same issue comes up.
it was just the cm9 nightly. there was nothing else on it but webOs. it was brand new, took it out the box, installed cm9 nightly, gapps. other than than i didnt do anything else to it. when at the slide to unlock, the screen shuts itself off after maybe 15 seconds and i'm assuming goes into a low power state. i'm kind of wondering if that low power 'trigger' is what is causing the reboot. its never happened to my other touchpad.. its really strange
Funny how these problems seem to come and go. Mine used to do the same thing when I first got it, but one day it just stopped having that problem.
Sent from my cm_tenderloin using xda premium
envy
-SGA- said:
Funny how these problems seem to come and go. Mine used to do the same thing when I first got it, but one day it just stopped having that problem.
Click to expand...
Click to collapse
Oh how I envy you. I uninstalled Android, formatted my touchpad, loaded it up in WebOS Doctor and security wiped everything. Then I reinstalled android and immediately cleared the caches and did a backup. From the backup, no matter what ROM I install (all the latest versions), I get random reboots all the F$&#-ing time. There doesn't seem to be anything I can do. Minimum and maximum CPU values don't alleviate the problem. It's frustrating beyond belief.
You should try deleting and remaking the media partition, where android is stored, through novaterm. Then webos doctor it, and reinstall android. No matter what ROM I used to have a scratchy sound from the speakers with the screen off until I did that, and now it has not happened since. It might help your RR problem. I know even acme uninstaller doesn't clean everything!
Sent from my aokp_tenderloin using xda premium
hm. i've never fiddled with novaterm before, is it related to novacom? would just running webos doctor work just as well? i'm thinking i'll just start from a clean slate. even use new cm9 downloads etc.
-SGA- said:
You should try deleting and remaking the media partition, where android is stored, through novaterm. Then webos doctor it, and reinstall android. No matter what ROM I used to have a scratchy sound from the speakers with the screen off until I did that, and now it has not happened since. It might help your RR problem. I know even acme uninstaller doesn't clean everything!
Sent from my aokp_tenderloin using xda premium
Click to expand...
Click to collapse
Try this link : http://forum.xda-developers.com/showthread.php?t=1426244
I hope it helps.
well i did a factory wipe and ran webos doctor. while at the webos screen to create an account it rebooted itself. i'm thinking it might be a hardware issue. this is not looking good.

Flashlight always on problem

Ok, so, I've had this for a while now... I've searched for solutions, found people with the same problem, but no definite answers, so I thought one of you guys can help me.
My flash (camera) light is always on. By always, I mean ...when the phone itself is on, i.e. the light doesn't go off until i turn the phone off... ALWAYS. The light is not at it's full strenght, it's somewhat hard to notice during the day for ex., but I just don't know how to turn it off.
I thought maybe that some app might be using it, but after checking into it, I don't think that's the case here...
So, any solutions or at least ideas on how to aproach this? Thanx...
Dzombache said:
Ok, so, I've had this for a while now... I've searched for solutions, found people with the same problem, but no definite answers, so I thought one of you guys can help me.
My flash (camera) light is always on. By always, I mean when the phone itself is on, i.e. the light doesn't go off until i turn the phone off. The light is not at it's full strenght, it's somewhat hard to notice during the day for ex., but I just don't know how to turn it off.
I thought maybe that some app might be using it, but after checking into it, I don't think that's the case here...
So, any solutions or at least ideas on how to aproach this? Thanx...
Click to expand...
Click to collapse
there is a system widget, called asissitive light. put it in the on position, then turn it off. i had the same issue, that solved it.
Kobro said:
there is a system widget, called asissitive light. put it in the on position, then turn it off. i had the same issue, that solved it.
Click to expand...
Click to collapse
Forgot to mention that I am on CM10. I don't have that widget.
Dzombache said:
Forgot to mention that I am on CM10. I don't have that widget.
Click to expand...
Click to collapse
then maybe try downloading other flashlight apps from play and doing the same thing?
I have torch app that comes with CM 10, and I've tried the thing, nothing...
I doubt that it will be different with other apps, but I'll try them too. Thanx.
Ok, just noticed one majpr thing - the flash is on even when the phone is turned off!!! Not sure what that means...
Btw, tried with 5 different app store apps, no change.
Same problem with stock ROM?
Haven't tried that yet... It's a major pain in the ass. And even if it resolves it, I'm not going back to stock, for sure.
But, if it is gone on stock, and then doesn't come back on new CM flash, then it could be worth it. (even if it's double pain in the ass)
But, I doubt that will be the case. I am thinking more and more that the problem is hardware orientated.
As for the time before I migrated to CM, I don't remember.
Anyway, thanx, I'll think about doing it if I have the time.
Dzombache said:
Haven't tried that yet... It's a major pain in the ass. And even if it resolves it, I'm not going back to stock, for sure.
But, if it is gone on stock, and then doesn't come back on new CM flash, then it could be worth it. (even if it's double pain in the ass)
But, I doubt that will be the case. I am thinking more and more that the problem is hardware orientated.
As for the time before I migrated to CM, I don't remember.
Anyway, thanx, I'll think about doing it if I have the time.
Click to expand...
Click to collapse
It's not that hard to try it, just to know if it's software or hardware related.
Make a full backup in recovery, then flash stock with Odin.
See if problem is solved.
If not, it's probably HW related.
Now you can just flash recovery and restore your backup if you don't have plans to bring it in for service.
If it's fixed, then it's probably best to make a clean cm install anyway.
Hope you'll find a solution.
tys0n said:
It's not that hard to try it, just to know if it's software or hardware related.
Make a full backup in recovery, then flash stock with Odin.
See if problem is solved.
If not, it's probably HW related.
Now you can just flash recovery and restore your backup if you don't have plans to bring it in for service.
If it's fixed, then it's probably best to make a clean cm install anyway.
Hope you'll find a solution.
Click to expand...
Click to collapse
Finaly found the time to do it. Flashed stock, tried the widget, nothing.
I'm super sad right now.
But, hey, tnx anyway guys, once again.
Dzombache said:
Finaly found the time to do it. Flashed stock, tried the widget, nothing.
I'm super sad right now.
But, hey, tnx anyway guys, once again.
Click to expand...
Click to collapse
Hi... I have the same problem with a new Samnsung galaxy mini III. Brand new. Any solution?
Thanks!
aaguillon said:
Hi... I have the same problem with a new Samnsung galaxy mini III. Brand new. Any solution?
Thanks!
Click to expand...
Click to collapse
I suppose my problem was hardware related (phone went through A LOT), but for you... Sorry, don't know.
You should definitly object to the seller, if you are in position. It's not a small problem.
Послато са HM NOTE 1LTE уз помоћ Тапатока

Screen Dead--any way to backup and wipe via PC?

Just like another user on the forum, I have a dead screen and solid blue LED always on. Is there a way to use ODIN or some other software to access the phone data via computer to backup data and also wipe? Phone is bone stock.
Thanks!!
You can try to use sidesync on the PC to connect to the phone and display it's screen on the pc to control it that way...
That would be awesome but wouldn't I need access to the phone to install sidestep and run it before I could control the phone from my pc?
gfunk4698844 said:
That would be awesome but wouldn't I need access to the phone to install sidestep and run it before I could control the phone from my pc?
Click to expand...
Click to collapse
I thought maybe you had it installed already. Sigh...
Sent from my SM-N920V using Tapatalk
KruseLudsMobile said:
I thought maybe you had it installed already. Sigh...
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Doh
gfunk4698844 said:
Doh
Click to expand...
Click to collapse
Doh to you
Hello android geniuses! My cousin has this exact same problem right now, I came here as a last resort looking for a solution.
He broke his screen and lcd while drunk and he has insurance, but is worried about sending the phone in to be fixed/replaced because he has incriminating texts about buying drugs etc on the phone.
Is there a way to factory reset the phone with the screen broken?
My sonly uggestion atm is to reboot into recovery and try to factory reset based upon copying the button presses of a youtube video. He does not have usb debugging enabled and we can't even manage to explore his files through windows.
Thank you if you even read this, I am super grateful for any suggestions
Edit: We factory reset the phone through android device manager. OP, that might be your best bet too mate.
DieselpunkCyborg said:
Hello android geniuses! My cousin has this exact same problem right now, I came here as a last resort looking for a solution.
He broke his screen and lcd while drunk and he has insurance, but is worried about sending the phone in to be fixed/replaced because he has incriminating texts about buying drugs etc on the phone.
Is there a way to factory reset the phone with the screen broken?
My sonly uggestion atm is to reboot into recovery and try to factory reset based upon copying the button presses of a youtube video. He does not have usb debugging enabled and we can't even manage to explore his files through windows.
Thank you if you even read this, I am super grateful for any suggestions
Edit: We factory reset the phone through android device manager. OP, that might be your best bet too mate.
Click to expand...
Click to collapse
What's the phone number? Post it here so everybody knows where they can get drugs! LOL
Sent from my SM-N920V using Tapatalk
gfunk4698844 said:
Doh
Click to expand...
Click to collapse
KruseLudsMobile said:
Doh to you
Click to expand...
Click to collapse
Maybe you can try installing sidesync through the google play store on a PC, but I don't know how you'd open the app. Maybe there's a way to use adb?

Random reboots and bootloops

Once and and while my Pixel 5 reboots and gets stuck in a bootloop. It happens while I listen to music with YouTube Music on a bluetooth ear phones or search for updates on the Play Store or nothing at all. I have no idea what is causing this.
I suspect one app called ProCall Mobile but I can't really test for two reasons: 1st it happens to randomly, weeks without one, than two in a row, than nothing for a month, or for few days, 2nd I need the app for my job and can't just remove it for testing.
I'm really annoyed by this, I also can't reset the phone because of reasons. Any ideas how can I narrow it down?
Sounds like something is causing a kernel panic, and it's hard to say what. The best thing I could really recommend is a complete factory reflash, but that requires an unlocked bootloader. I believe there may be a way to use ADB and USB Debugging to get a log dump, but I have no idea how to do that or how to read it.
V0latyle said:
Sounds like something is causing a kernel panic, and it's hard to say what. The best thing I could really recommend is a complete factory reflash, but that requires an unlocked bootloader. I believe there may be a way to use ADB and USB Debugging to get a log dump, but I have no idea how to do that or how to read it.
Click to expand...
Click to collapse
I fear you are right. I think I should set aside a few hours on the weekend to do that.
tehabe said:
need the app for my job and can't just remove it for testing.
Click to expand...
Click to collapse
Nope. If it's your phone, you don't have to keep any app on it. I have never experienced bootlooping or forced reboot on P5. Ask them for a work phone or tablet. It's not like old phones are expensive.
tehabe said:
I'm really annoyed by this, I also can't reset the phone because of reasons. Any ideas how can I narrow it down?
Click to expand...
Click to collapse
Also nope. You can back the entire phone up on google, data reset and reinstall everything.
Try force stop and clear cache in app.
Uninstall reinstall app.
Remove all unused apps.
Check Battery Usage
Go to Dev Options and turn on System Tracing and other debuggin features. I highly doubt you will be able to figure it out from there, but it may help others.

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