Screen Dead--any way to backup and wipe via PC? - Galaxy Note5 Q&A, Help & Troubleshooting

Just like another user on the forum, I have a dead screen and solid blue LED always on. Is there a way to use ODIN or some other software to access the phone data via computer to backup data and also wipe? Phone is bone stock.
Thanks!!

You can try to use sidesync on the PC to connect to the phone and display it's screen on the pc to control it that way...

That would be awesome but wouldn't I need access to the phone to install sidestep and run it before I could control the phone from my pc?

gfunk4698844 said:
That would be awesome but wouldn't I need access to the phone to install sidestep and run it before I could control the phone from my pc?
Click to expand...
Click to collapse
I thought maybe you had it installed already. Sigh...
Sent from my SM-N920V using Tapatalk

KruseLudsMobile said:
I thought maybe you had it installed already. Sigh...
Sent from my SM-N920V using Tapatalk
Click to expand...
Click to collapse
Doh

gfunk4698844 said:
Doh
Click to expand...
Click to collapse
Doh to you

Hello android geniuses! My cousin has this exact same problem right now, I came here as a last resort looking for a solution.
He broke his screen and lcd while drunk and he has insurance, but is worried about sending the phone in to be fixed/replaced because he has incriminating texts about buying drugs etc on the phone.
Is there a way to factory reset the phone with the screen broken?
My sonly uggestion atm is to reboot into recovery and try to factory reset based upon copying the button presses of a youtube video. He does not have usb debugging enabled and we can't even manage to explore his files through windows.
Thank you if you even read this, I am super grateful for any suggestions
Edit: We factory reset the phone through android device manager. OP, that might be your best bet too mate.

DieselpunkCyborg said:
Hello android geniuses! My cousin has this exact same problem right now, I came here as a last resort looking for a solution.
He broke his screen and lcd while drunk and he has insurance, but is worried about sending the phone in to be fixed/replaced because he has incriminating texts about buying drugs etc on the phone.
Is there a way to factory reset the phone with the screen broken?
My sonly uggestion atm is to reboot into recovery and try to factory reset based upon copying the button presses of a youtube video. He does not have usb debugging enabled and we can't even manage to explore his files through windows.
Thank you if you even read this, I am super grateful for any suggestions
Edit: We factory reset the phone through android device manager. OP, that might be your best bet too mate.
Click to expand...
Click to collapse
What's the phone number? Post it here so everybody knows where they can get drugs! LOL
Sent from my SM-N920V using Tapatalk

gfunk4698844 said:
Doh
Click to expand...
Click to collapse
KruseLudsMobile said:
Doh to you
Click to expand...
Click to collapse
Maybe you can try installing sidesync through the google play store on a PC, but I don't know how you'd open the app. Maybe there's a way to use adb?

Related

[Q] Bell Vibrant, black screen, no recovery

I've read several topics but i couldn't find the right answer. I hope you can help me.
The problem i have happened without me doing anything recent. I have never flashed any rom, and i rooted my phone for titanium backup like 2 month ago and it worked fine.The last things i did was to install pocket legend, the new mmorpg like 3 days ago.I charge my phone during night, and take it for the day in the morning. Today, the screen stayed black when i picked it up. When i reboot, the screen goes black after the samsung logo.
The problem is that i have recovery mode (the 3 buttons) disabled and when i try to connect to kies it says i am not in samsungs kies mode.. Is there a way to force it to detect my phone so i can try update it?
According to the wiki, my phone doesnt seem to be bricked as i can still see the battery charging when i plug it. Is my phone bricked? Any hope?
I know the easiest way would be to return it to the store, but i dont want them to see my personal information/rooting as i cant even factory reset it.
There is also that topic on internal sd that has failed but i think this is not my case. You can still boot into android without the internal sd right?
I've seen a topic on soldering two mini usb cable to force the phone to go into recovery mode. I not familar enough to do it. If this method could solve my problem, could anyone sell me one?
Was there an over the air update today that could've done this to my phone?
I am lost, please help i am really clueless in what is happening to me.
are you able to go to download mode
flash your phone that way with odin i had the same problem as you
download mode as in using the 3 buttons? no i cant unless there is another way?
I can't get odin to recognize my phone.. I can't get into os so no usb debugging...
read this
http://forum.xda-developers.com/showthread.php?t=819551
then it'll help you flash back to whatever you want
Okay, I know the jig will DEFINITELY work in this case. Any phone state I've come across with that jig, I can throw the phone into downloading. However, it seems that there MAY be hope for you PRIOR to using the jig. Are you familiar with the ADB commands? If so, turn on the phone, connect via USB, run cmd as administrator, navigate to the proper adb folder and under the prompt type in adb devices. If it shows any device, type in adb reboot download and it'll throw it into download mode for you.
AllGamer said:
read this
http://forum.xda-developers.com/showthread.php?t=819551
then it'll help you flash back to whatever you want
Click to expand...
Click to collapse
I think the JIG is my last resort but i dont have any solder skill
If you know anyone that could sell me one i would be very happy!
krazykidd said:
Okay, I know the jig will DEFINITELY work in this case. Any phone state I've come across with that jig, I can throw the phone into downloading. However, it seems that there MAY be hope for you PRIOR to using the jig. Are you familiar with the ADB commands? If so, turn on the phone, connect via USB, run cmd as administrator, navigate to the proper adb folder and under the prompt type in adb devices. If it shows any device, type in adb reboot download and it'll throw it into download mode for you.
Click to expand...
Click to collapse
Good to hear that the JIG would work. As for ADB commands, doesn't it need the usb to be put in debugger mode? Is there any way to do it externally, without going in the setting menu? I am not very familiar with the adb commands but if its doable i will go read about it.
Thanks for suggestions!
slay3r85 said:
As for ADB commands, doesn't it need the usb to be put in debugger mode? Is there any way to do it externally, without going in the setting menu? I am not very familiar with the adb commands but if its doable i will go read about it.
Click to expand...
Click to collapse
exactly... it's not possible via ADB in your conditions
Thanks you for help!
I still tried but it said that it couldn't find my phone.
I leaning toward making a JIG. I just have to figures out how if no one sell them
Did you really tryed Download Mode?
"Vol Down" + "Home" + "Power" instead of "Vol Up" + "Home" + "Power"?
I tried several time different combo listed on wiki without any success. About 3h long!
I bought my phone the first day it came out so i guess the hardware method is locked.
As soon as i can get it back running i will apply that new fix for the combo.
I am a bit worried about the homemade JIG, will it still work without usb debugging?
Where in the world are you?
If you are in the GTA area, then you can invite me for a coffe
slay3r85 said:
I tried several time different combo listed on wiki without any success. About 3h long!
I bought my phone the first day it came out so i guess the hardware method is locked.
As soon as i can get it back running i will apply that new fix for the combo.
I am a bit worried about the homemade JIG, will it still work without usb debugging?
Click to expand...
Click to collapse
Yes. It will. As long as the phones off and the jig is in when you turn it on
Sent from my SGH-T959 using XDA
AllGamer said:
Where in the world are you?
If you are in the GTA area, then you can invite me for a coffe
Click to expand...
Click to collapse
I wish i could but i live too far Quebec / Laurentides. I think its about 8h driving!
krazykidd said:
Yes. It will. As long as the phones off and the jig is in when you turn it on
Sent from my SGH-T959 using XDA
Click to expand...
Click to collapse
Thanks you for confirming this! I ordered the components and i will try to do it myself.
Some people have done it without any solder skill ! I hope it get here fast! I didn't know i would miss my phone so much!
Seriously! ??? I just soft bricked my phone I really don't know why these software and hardware companies can't get this right the first time. I was going to by an iphone until a sales rep showed me the galaxy s and I was impressed until I saw the black screen of death. A whole lot of B.S. to fix something that should work right in the first place. I'm getting tired of faulty equipment.
My Galaxy is still under warrenty I'll bring it back to store but I'm fed up with worthless technology.
black screen help plz
hey guys i have a galaxy s vibrant which will turn on nd the home nd back nd other buttes will turn on but my screen wont any idea what it might be ?

[Q] USB Port Kaput , Internal SD card recognized as USB Storage, can't root.

Good day folks,
I am in a bucket of hot soup at the moment with my Galaxy S.
Firstly, my Micro USB port has decided to call it a day (I have tried the alcohol cleaning trick and all other "fixes" at this stage I am contemplating getting a new MicroUSB port and installing it) . At the moment the only thing it can do is charge the phone and so perhaps I should be grateful for small mercies.
However, No USB means download mode is now unavailable to me.
This also impacts rooting with a PC. A lack of root means I cannot update my gps.conf, I cannot install a custom recovery and I cannot install custom roms. I also cant back-up or re-install my apps using titanium. I also cant use googletalk 1.3+ wth voice and video calling.
Secondly, my Internal SD card is mounted by the system and recognised as "USB storage". I can still use most apps even though its mounted with the wrong name however certain apps looking for Internal SDcard cannot find my storage. So I need to somehow change that. How do I do that?
For an individual used to running custom roms and tweaking my device any which-way I please, I find my galaxy s very unattractive right now.
I got into this situation when I was coming from Jetpack and I was moving to Simplicity. Simplicity just would not boot. At this point my phone was stuck with no ROM and after sitting and fiddling for about 5 hours with a several micro usb cables and plugging and unplugging my phone odin recognised it for one last flash and i was able to get stock JVT on it. I lost Clockword Mod 3 and so now stuck with stock recovery and thats as good as having no recovery
I really dont want to buy a new phone till I can make a decision between Nexus Prime and Galaxy S3. Im a firm believer in as close as possible to a 2 year phone cycle and my galaxy s has just turned 1 year 3 months.
So if i can root this thing I have now and survive another 6-9 months I'll be a happy man.
Help? Suggestions?
Cheers guys
You say you got stock on it... Any particular reason that you cant give it in for repair? SGS is 2 year warranty as remember...
Also crazy idea, if it is possible, turn cf-root into a update.zip and get it signed LOL. Or check to see if you can use cyanogenmod, and work your way around from there?
Lastly which you should probably do first, another computer?? (or did i miss that?) Oh and check drivers, reinstall them.. (I dont know what fixes you have tried...i just know you've tried)
Talon26 said:
You say you got stock on it... Any particular reason that you cant give it in for repair? SGS is 2 year warranty as remember...
Click to expand...
Click to collapse
Really didnt know that about the warranty. Not practical for me as the country I bought it in is different to the country in which I reside. And Samsung Here wont support/honour the warranties from There yeah what a pain . When I bought the phone I semi-bricked it and had to ship it back and forth to the other country. At the time it was worth it because the shipping values were less than 25% the value of the phone. However now shipping would be almost 100% of the current value of the phone.
Talon26 said:
Also crazy idea, if it is possible, turn cf-root into a update.zip and get it signed LOL.
Click to expand...
Click to collapse
Talon26 said:
Or check to see if you can use cyanogenmod, and work your way around from there?
Click to expand...
Click to collapse
Im looking right now.... will let you know how it goes.
Talon26 said:
Lastly which you should probably do first, another computer?? (or did i miss that?) Oh and check drivers, reinstall them.. (I dont know what fixes you have tried...i just know you've tried)
Click to expand...
Click to collapse
List of "fixes" include amongst others,
1) Different makes of micro-usb cables.
2) Different computers, 3 to be exact.
3) Cleaning the USB port , alcohol trick , scratching with a wire trick , tissue paper trick.
4) Driver un/re-install on all three machines.
5) Rebooting phone interspersed with varying combinations of cable, computer, cleaning steps all to no avail.
All in all, the ownership of this galaxy has been a bit of a pain because I got it within a week of its release and it turns out it was part of that notorious batch that had no 3BR hence the intial semi-bricking.
wmanyati said:
Talon26 said:
Or check to see if you can use cyanogenmod, and work your way around from there?
Click to expand...
Click to collapse
Im looking right now.... will let you know how it goes.
Click to expand...
Click to collapse
Nope, no can do, need root and need CWM. Has anyone ever wanted to root so badly in their life ?
Hey, did you find any solutions? I have the same problem and I can't find any answer to it... Please help
Try this method this worked for me once:
1. Remove battery, plug usb cable with other end connected to pc, insert battery and switch on. I expect you've selected the usb debugging
Sent from my GT-I9000 using Tapatalk
Monu123 said:
Try this method this worked for me once:
1. Remove battery, plug usb cable with other end connected to pc, insert battery and switch on. I expect you've selected the usb debugging
Sent from my GT-I9000 using Tapatalk
Click to expand...
Click to collapse
Tried that and it didnt work thanks.
Yeah i did some research its probably a moisture problem. Idk why and how it got it. It seems that i can charge but driver failed to install/tried reinstall still fail. Any solutions?
Sent from my LG-P500 using XDA App
hellodzulz said:
Yeah i did some research its probably a moisture problem.
Click to expand...
Click to collapse
It is definitely a moisture problem. I managed to change the USB port and that didnt make a different but I also noticed that my board is starting to corode.
So i tried to cleaning the coroded bits gently with a piece of cloth soaked in alcohol and I had one last flash and so I finally managed to root and get clockwork mod.
hellodzulz said:
Idk why and how it got it.
Click to expand...
Click to collapse
After doing a lot of research I discovered that this galaxy s is very prone to moisture issues.
1) Its not well put together so moisture does tend to get into it.
2) Moisture from your hands
3) The daily heating and cooling effects of sun. Especially if you live in a humid environment. The moisture condenses internally in the device. I live 100m from the beach.
4) I also use my phone to monitor my regular cycling activies. I ride in the rain etc and although I have what I thought was a splashproof case for the phone, it still has been quite moistened.
hellodzulz said:
Any solutions?
Click to expand...
Click to collapse
Well given that you cant stop the corroding its only a matter of time before the phone eventually fails so I would recommend the following;
1) Stop storing any data on your internal card I now bought a 32GB sd card and I will just use that so if the phone fails I simply bin it and put the card in a new device.
2) Regularly back-up your device
3) Start saving for a new device
4) Get a new motherboard for the device
5) A scum-bag thing to do is hard reset it and sell it to someone who isnt aware of its data storage properties.
Thanks dude i tought it was the driver fault. Quite sad for my dad
Sent from my LG-P500 using XDA App
me too!
wmanyati said:
Secondly, my Internal SD card is mounted by the system and recognised as "USB storage". I can still use most apps even though its mounted with the wrong name however certain apps looking for Internal SDcard cannot find my storage. So I need to somehow change that. How do I do that?
Click to expand...
Click to collapse
did you resolve this issue?

I cannot answer my phone!!!

Ok so not sure what the heck i did but I cannot answer my phone.
It is rooted, and does not have ICS, pretty standard goods.
About 2 days ago i turned on the phone and lots of my on screen apps were gone from the screen, still on the phone but just gone from the scrolling screens.
Phone rings yesterday and i hear it, but the caller ID never pops up and I cannot answer the phone, no option to do so what so ever.
I press the phone icon and it just shows the keypad and again no option to answer the phone.
Something else i noticed is the swipe down options are gone as well. GPS, DATA, etc, it does not even swipe down at all.
Entertaining suggestions
The weekend is here and I REALLY need my phone lol
Cheers
johseph said:
Ok so not sure what the heck i did but I cannot answer my phone.
It is rooted, and does not have ICS, pretty standard goods.
About 2 days ago i turned on the phone and lots of my on screen apps were gone from the screen, still on the phone but just gone from the scrolling screens.
Phone rings yesterday and i hear it, but the caller ID never pops up and I cannot answer the phone, no option to do so what so ever.
I press the phone icon and it just shows the keypad and again no option to answer the phone.
Something else i noticed is the swipe down options are gone as well. GPS, DATA, etc, it does not even swipe down at all.
Entertaining suggestions
The weekend is here and I REALLY need my phone lol
Cheers
Click to expand...
Click to collapse
If Your are on gingerbread just go settings/security factory reset
Enviado desde mi GT-N7000 usando Tapatalk 2
msedek said:
If Your are on gingerbread just go settings/security factory reset
Enviado desde mi GT-N7000 usando Tapatalk 2
Click to expand...
Click to collapse
I tried that before and nothing, i think it may be the rom i have installed.
Sometimes it will just crash and reboot too.
I guess I should go back to the stock rom maybe, but i did a titanium backup before but it did not backup and i lost all of my s memo notes amongst other things.
Grrr
May just donate it to the concrete.
johseph said:
I tried that before and nothing, i think it may be the rom i have installed.
Sometimes it will just crash and reboot too.
I guess I should go back to the stock rom maybe, but i did a titanium backup before but it did not backup and i lost all of my s memo notes amongst other things.
Grrr
May just donate it to the concrete.
Click to expand...
Click to collapse
No factory reset under location and security tab though
johseph said:
No factory reset under location and security tab though
Click to expand...
Click to collapse
under settings > backup & reset
nokiamodeln91 said:
under settings > backup & reset
Click to expand...
Click to collapse
now my phone is stuck in reload mode now, awesommmmme!
still?
Sent from my GT-N7000 using xda premium
nokiamodeln91 said:
still?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Yeah i have the android guy and it says do not turn off target
(asks if u want to load custom OS) Odin Mode
or if i press volume down and reset phone
i just get the loading screen from whatever firmware i put on there when i first starting adding roms and so on ages ago
bump
ok, what if you try instead of pressing volume down press volume up and clear data and cache? And then again put it in download mode and try to restart? I am not sure I understand what exactly is you problem...
carlitos66 said:
ok, what if you try instead of pressing volume down press volume up and clear data and cache? And then again put it in download mode and try to restart? I am not sure I understand what exactly is you problem...
Click to expand...
Click to collapse
The problem is that whether i do vol up or vol down it still just cycles and never comes out of that mode.
I have gone and did the data wipe and then vol down and it just cycles and never stops. I recall this issue when i installed the rom but it said it may take time but if longer than 5 min take the battery out and reset. I have done this and nothing.
So now, i did vol up again and i get the Android guy and it reads at the top Odin Mode and downloading, do not turn off target. And this just never does anything.
Cant take it to Orange for fix because it has custom firmware and they will tell me to have a nice day, warranty voided.
johseph said:
The problem is that whether i do vol up or vol down it still just cycles and never comes out of that mode.
I have gone and did the data wipe and then vol down and it just cycles and never stops. I recall this issue when i installed the rom but it said it may take time but if longer than 5 min take the battery out and reset. I have done this and nothing.
So now, i did vol up again and i get the Android guy and it reads at the top Odin Mode and downloading, do not turn off target. And this just never does anything.
Cant take it to Orange for fix because it has custom firmware and they will tell me to have a nice day, warranty voided.
Click to expand...
Click to collapse
Is it possible i some how wiped off any rom or old OS from the phone?
I had always been a window person till now, and had an iphone as well so this is my first Android tinkering lesson. #fail
I can get the phone to a screen reading HyperDroid RedPill Recovery but it will not restore anything nor install.
Grrrrr
Sounds like you need to get in touch with QBking77 on YouTube. He is a rooting master and also has a Galaxy Note...I'll see if he has an unroot video
[EDIT] Here's the unroot/unbrick video
http://m.youtube.com/watch?v=m8tg9AlfOQ8
Sent from my Transformer Prime TF201 using xda app-developers app
---------- Post added at 01:37 AM ---------- Previous post was at 01:35 AM ----------
check out [GUIDE] How to revive your bricked Note by buggies in the general forum. It requires you to connect to a windows computer to repartition....sounds like they are having a similar problem to you
Sent from my Transformer Prime TF201 using xda app-developers app
Jcossack88 said:
Sounds like you need to get in touch with QBking77 on YouTube. He is a rooting master and also has a Galaxy Note...I'll see if he has an unroot video
[EDIT] Here's the unroot/unbrick video
http://m.youtube.com/watch?v=m8tg9AlfOQ8
Sent from my Transformer Prime TF201 using xda app-developers app
---------- Post added at 01:37 AM ---------- Previous post was at 01:35 AM ----------
check out [GUIDE] How to revive your bricked Note by buggies in the general forum. It requires you to connect to a windows computer to repartition....sounds like they are having a similar problem to you
Sent from my Transformer Prime TF201 using xda app-developers app
Click to expand...
Click to collapse
Does this work on the NON AT&T version, i live in the UK and have a different version

[q] apps won't open??

Hi there,
I am just having the most weird thing on my phone since yesterday. Some apps won't open. I mean, I click on them and nothing happens, no error message, nothing. I thought it was a virus so I ran the antivirus (trustgo) but nothing is found.
The strangest thing is that sometimes if I insist and keep touching an app it may open.
If I reset my phone it starts working normally again. Then I install my apps but if I reboot it...bam! I cannot even drag and drop the apps!
Does anybody know something about this ? Any help would be greatly appreciated.
Thanks.
arielito said:
Hi there,
I am just having the most weird thing on my phone since yesterday. Some apps won't open. I mean, I click on them and nothing happens, no error message, nothing. I thought it was a virus so I ran the antivirus (trustgo) but nothing is found.
The strangest thing is that sometimes if I insist and keep touching an app it may open.
If I reset my phone it starts working normally again. Then I install my apps but if I reboot it...bam! I cannot even drag and drop the apps!
Does anybody know something about this ? Any help would be greatly appreciated.
Thanks.
Click to expand...
Click to collapse
I'd say don't try to figure out why. Just do a factory reset, if that doesn't work, reflash.
If that doesn't work get a new phone.
Dsteppa said:
I'd say don't try to figure out why. Just do a factory reset, if that doesn't work, reflash.
If that doesn't work get a new phone.
Click to expand...
Click to collapse
Thank you. I have done the factory reset and it works fine. It's just that I begin installing my apps and then I reboot it ( and rebooting always now to check on this) and that's when it happens.
I mean, if it was an app with a virus, the antivirus program would let me know, right?
arielito said:
Thank you. I have done the factory reset and it works fine. It's just that I begin installing my apps and then I reboot it ( and rebooting always now to check on this) and that's when it happens.
I mean, if it was an app with a virus, the antivirus program would let me know, right?
Click to expand...
Click to collapse
I don't think viruses on Android work that way. They just steal some of your info
Antiviruses on Android are still at Alpha/Beta stage I believe. I think it was an app that messed up with your system files or something.
Dsteppa said:
I don't think viruses on Android work that way. They just steal some of your info
Antiviruses on Android are still at Alpha/Beta stage I believe. I think it was an app that messed up with your system files or something.
Click to expand...
Click to collapse
i was just about to say the same thing you had, I am pretty sure a system file got corrupt/confused
Doesn't a virus/spy ware need su rights ?
If you turned off animations could do this.
Sent from my C6603 using xda premium
gm007 said:
If you turned off animations could do this.
Sent from my C6603 using xda premium
Click to expand...
Click to collapse
Thank you all. Gosh!!! No, I am at the office so I cannot laugh out loud for my own stupidity. You know what? Yes, indeed, as soon as I flashed a room, I turned off all animations so that ( supposedly) it would have no lag at the homescreen. All this time thinking about a virus, a malware. I was even thinking that the ROMS I flashed were not working well, etc and it was that....OH GOODNESS!!!!!!!
Thank you very much! What I will do now is that I will set animations at 0.5 then.
arielito said:
Thank you all. Gosh!!! No, I am at the office so I cannot laugh out loud for my own stupidity. You know what? Yes, indeed, as soon as I flashed a room, I turned off all animations so that ( supposedly) it would have no lag at the homescreen. All this time thinking about a virus, a malware. I was even thinking that the ROMS I flashed were not working well, etc and it was that....OH GOODNESS!!!!!!!
Thank you very much! What I will do now is that I will set animations at 0.5 then.
Click to expand...
Click to collapse
There is a problem with the Xperia Z launcher where the shortcuts become unresponsive after using an aftermarket launcher.
To fix this problem, go into App Management and find Xperia Home, then wipe its cache
This seems to to do the trick also.

Device may be monitored ??

Hi there,
I just noticed that on my Z3+ I have got a warning saying 'network may be monitored'. Once I click that I get "This device is managed by null"
My question is does anyone else have the same warning and if I should be worried ??
Thanks
I got that when I tried repairing my phone through the Sony Companion software. After seeing that, I just performed a normal factory reset and that went away. No clue what it is, but it's not there anymore.
AhsanU said:
I got that when I tried repairing my phone through the Sony Companion software. After seeing that, I just performed a normal factory reset and that went away. No clue what it is, but it's not there anymore.
Click to expand...
Click to collapse
I also did do a factory reset but it still seems to be there.
kamil1308 said:
I also did do a factory reset but it still seems to be there.
Click to expand...
Click to collapse
Really? That's awfully strange. You're getting it in the pull down/notification drawer right? Mine was on the bottom of the shortcuts.
That's exactly where it is. I don't know if I should be worried incase my device it's actually monitored. It's says it's managed by null :/
kamil1308 said:
That's exactly where it is. I don't know if I should be worried incase my device it's actually monitored. It's says it's managed by null :/
Click to expand...
Click to collapse
Take a look at the post by curtis_mufc on page 3 of this thread.
"The important part is to make sure you untick Protection by My Xperia when setting up your phone"
https://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Device-may-be-monitored/td-p/1005869/page/3
schecter7 said:
Take a look at the post by curtis_mufc on page 3 of this thread.
"The important part is to make sure you untick Protection by My Xperia when setting up your phone"
https://talk.sonymobile.com/t5/Xperia-Z3-Z3-Dual/Device-may-be-monitored/td-p/1005869/page/3
Click to expand...
Click to collapse
Thanks very much. I finnaly stoped being worried.
I've reset phone thru PC repair... and confirmed worked in getting rid of notification
Z3+tapatalk
bkdodger said:
I've reset phone thru PC repair... and confirmed worked in getting rid of notification
Z3+tapatalk
Click to expand...
Click to collapse
Is the notification something serious ?? I tried to disabling the myxperia but still I seem to have it. It would take forever to do the PC repair and then to get all the apps back. I am just wondering if there is other way around it or I should just stop waring about it.
kamil1308 said:
Is the notification something serious ?? I tried to disabling the myxperia but still I seem to have it. It would take forever to do the PC repair and then to get all the apps back. I am just wondering if there is other way around it or I should just stop waring about it.
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Click to collapse
I'm thinking it's nothing to be worried... I wanted to do a reset bc phone has been a little inconsistent for me...also I'm OCD and hated seeing the words on drop down...
Z3+tapatalk
Imagine a thief holding your phone. 'Device may be monitored' is there to make him worried, not you ! Still you can deactivate the protection & then repair to get rid of it. But it's not worth the hassle IMO
bkdodger said:
I've reset phone thru PC repair... and confirmed worked in getting rid of notification
Z3+tapatalk
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bkdodger said:
I'm thinking it's nothing to be worried... I wanted to do a reset bc phone has been a little inconsistent for me...also I'm OCD and hated seeing the words on drop down...
Z3+tapatalk
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Thanks very much. I think in that case I will hold off on resetting the phone one again. I have done it before but at the time I didn't know it was Myxperia and I ended up selecting it again.
schecter7 said:
Imagine a thief holding your phone. 'Device may be monitored' is there to make him worried, not you ! Still you can deactivate the protection & then repair to get rid of it. But it's not worth the hassle IMO
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Never looked at it that way. That will for sure make him give the phone back or at least try to return it. :good:
I had this on my Z4 Tablet too.
The fix is to factory reset the device and set up the Google account AFTER the initial setup wizard, not during.
P
I get the same message on my Moto X 2013, whenever I connect to a VPN. I think it's a 5.0 thing.
I get that too...
kamil1308 said:
Hi there,
I just noticed that on my Z3+ I have got a warning saying 'network may be monitored'. Once I click that I get "This device is managed by null"
My question is does anyone else have the same warning and if I should be worried ??
Thanks
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Click to collapse
I've heard it has something to do with myXperia.... I've also heard of factory resets fixing it...
People ... You get this message after installing a custom CA certificate, eg. the one of the company you work for. Do you use WiFi with certificates or VPN? Then you've installed a custom CA certificate.
Just used Sony PC Companion to update to 28.0.A.8.251 and it fixed this and didn't loose any of my settings/data.
I had used My Xperia in the past and but had turned it off before updating.
I don't know if it is fixed in the update, or just the process of updating with my xperia turned off reset whatever was causing it to show.

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