My sister's boyfriend gave me his Tilt because he bought a Blackberry. Long story, he broke the first Tilt, they replaced it for him and he broke it again and he was told it would cost $500 to repair... so he bought the new phone and gave me the Tilt for free. So here's the deal: it will charge and turn on.. but only stays on for a few seconds. The LCD is cracked... pretty obvious. However, I was wondering if there was another problem since the phone won't stay on or if it's typical for it to turn off with just a broken screen. This is basically the sequence of events:
Hit the power button, a green LED on the left of the ear piece lights up and the phone vibrates for a second.
The screen then lights up but doesn't display anything obviously... other then the black liquid and white back lighting.
The screen stays on for about 15 seconds, shuts off, the keyboard lights up for a VERY quick second and then that's it... nothing else.
I'm wondering if I should try and find a replacement screen or if there is something else wrong with it. I saw the screen on phoneystore.com a while back but the site has said it's down for maintenance every other time I checked.
Other Info - I took the back cover off and above and slightly to the right of the camera is a black dot that says "VOID".
Any help is appreciated.
Thanks.
Normally you only get the vibrate if you are turning on from the completely off position.
From the completely off position you have to long press the on/off button - is this what you are doing?
In any case, it's difficult to tell if there are any other problems. You could try tracking down on this site, one of thoses applications that lets you see / control the device from your PC.
That $500 figure is I assume for someone to do the repair for you, 'osc the screen would not cost anything like that.
Mike
Also that "void" dot you see I think is just over a screw and if you go inside your tilt you'd have to poke through that and it would void your warranty. So thats not because the screen is broken.
well, i don't have to hold it long before the green LED comes on and the phone vibrates... then the screen shuts off and i have to turn it back on again. it doesn't seem like it's staying on.
the $500 was from AT&T to have them fix it... so yes.
and thanks for the reply on the "VOID" - i thought it maybe had something to do with water damage or the cracked screen.
Have you tried turning it on with the wall charger plugged in? I thought I had seen my sons just shut down like that when his battery was pretty much dead and I was trying to turn it on.
Well, i was bored waiting for work this morning so i decided to put the SIM from my phone into the Tilt... I turned it on with my SIM in and it stayed on for longer... then I heard a little tick and kind of "whooosh" sound which I'm assuming is the start-up sound. Then nothing for a few seconds... then there is this "kerplunk" noise.. then the amber LED on the left of the ear piece starts flashing and then the phone starts vibrating and making a high pitch ring... the vibrating seems to be in a patter. Then I hear what sounds like it may be a shutdown noise and the phone is off again. However, the back light on the screen remained on the entire time. It might that with the SIM in it works, but the battery is dead so it turns right off? I have the wall charger here somewhere so I will have to try that after work. I will let you know the results.
most likely the sounds that your hearing are just an alarm clock going off. my guess is that the screen is the only thing that is really damaged. you can look online at ebay and get replacement screens with the tools necessary to replace the screen for under 100 bucks. i think that would be a good deal for you... keep us updated on the status
if possible if you are going to replace the screen from ebay you should take piectures. it would make a very nice guide for the noobs
yeah... i will definitely take pictures when i do it. i hope it's just the screen. i don't know why it won't stay on tho... i'm still trying to find the charger for it. i don't remember where i put it. i will keep you posted tho.
You can charge it with any USB mini type B lead plugged into a PC. You probably have one somewhere for a camera or other phone.
Don't be fooled by the shape of the socket on the bottom of the phone, it still fits.
mikechannon - do you know the name of any of these apps? i'm not able to find anything..
good news tho.. the phone now stays on and i am able to receive phone calls. i found a screen w/ tools for $70 shipped on e-bay. i want to try what you mentioned mike, hook it up to the pc. i just want to make sure everything seems okay before i buy a screen.
try my mobiler
okay... so i put the new LCD in and it works.. to an extent. it displays the at&t splash screen, then the 3G animation, then gets to the windows mobile 6.0 splash screen and it hangs there for a few seconds then shuts off. i thought maybe it needed a new battery because it wouldn't stay on before so i ran to the store and got one and it's charging now. i'm going to wait a few hours and try again...
when i try and turn the phone on when it's plugged into the charger it seems to hang on the at&t screen... this doesn't seem normal.
also, when it's not plugged in and goes through the screens, on the at&T screen it looks like it's showing RGB values or something in red text in the bottom right corner of the screen. is this normal?
Sorry, did not see your 3/22/08 post.
The RGD values in RED are normal (info about radio version etc) if you are starting from the off position or have just done a soft reset.
I'm not sure why it is hanging at the point it does. I am assuming you have done a hard reset? (you may have said - but I have not read back all the posts)
Mike
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
jbradt said:
nope... no hard reset.
when i turn it on while it's plugged in the amber LED on the ear piece goes out for a minute, the AT&T screen comes up then a few seconds later the amber LED comes back on and it just stays there.
i was able to get it to get past the windows mobile 6.0 splash screen but it says 6 new notifications/alarms, then starts buzzing and ringing and turns off. one time it said battery was critically low or something. i want to assume that it is charging because the amber LED comes on.. but who knows. i would hate to have to give up at this point.
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Actually that all sounds pretty normal. Yes expect to get a whole bunch of notifications that have accumulated and never been cancelled. When they come up try to cancel them quickly - just choose dismiss. Don't be surprised if there are so many that it crashes the device and you have to re-start possibly several times until eventually you get past all those notifications!! This also happens when you restore a backup - I have seen my device go absolutely bananas with many many notifications and a crash is not unexpected.
If the battery is not charged give it a good hour of charging before trying again. One thing that puzzles me is that if you have the amber light that shows charging (good) then why does it give you a message saying battery low?? Normally you will never get that notification whilst on charge.
Mike
mike,
thanks for the replies. i was able to dismiss a few of them earlier and then the battery message came up and the phone turned off. it wasn't plugged in at the time. however, i left for the day and left it plugged in for probably 7 hours or more...turned completely off...and i came home and it got past the windows splash screen again and then said the main battery was critically low and turned off. can't get it to stay on now. i'm lost...
it seems like my only other option is to try a new charger.. but if the LED comes on it would seem as though it is working. i checked all of the contacts where the battery goes and like i said earlier, i bought a new battery this morning. i really don't want to take it apart again. while it was apart i did my best to clean the any dust or other build-up. i guess i could try and charge it on the computer.
my phone does the same thing I accidently dunked about an inch of it the top of the phone into a cup, thought it was ok after i let it dry off and it would boot up but I still can't get the phone to really charge, the orange light will go on but the battery never charges and I used to get the red critical battery warning. Ive tried a bunch of different chargers but still nothing just gets to the second splash screen in duttys rom and turns off now. Hopefully you can get your up though, just wish i could get 30 minutes of battery to get it back to stock rom and everything so i could send it back as the bottom never got wet and the water check under the battery is still white.
Mmmm. Well sounds like there is a hardware charging problem. Pity you don't have one of those chargers where you can dock a spare battery to charge it up. It would be a hassle though if that's the only way to charge the battery. There are ways to charge the battery by wiring the battery directly to a set of AA batteries or a charger, but that would not solve the problem in the long run.
There are companies that will replace the USB connection on the M/board but that would be to assume that is where the fault is - and I'm not convinced it is. The fact that the orange charge LED comes on suggests the USB connection may be ok and that it may be the battery connection block that has a broken connection. This is not easy to repair if at all. I have seen one reported case where that block with the gold connectors had broken connections and a repair company could not resolder all the connections.
One thing to try regarding the battery connector block. With the luck of the Gods it might just be that one or more pins is not making a good batter contact. Try cleaning the pins and battery contacts. (A bit of a forlorn hope though)
Mike
well, good news!
i left it plugged into the computer all night and turned it on this morning and it went through all of the alarms... i dismissed them all. it then stayed on!!! so i went to the system settings and looked at the battery life and it said it was at 100%. perhaps it was the charger... which would be odd. now when it's plugged into the PC the amber LED comes on for a second then switches to green. i'm going to try and use it for the day and make sure i can turn it on and off without any problems. the AT&T store is closed here today so i'll have to get a charger one day during the week. i will post back at the end of the day.
So friday I noticed that the time would lag. sometimes 20 minutes, sometimes 2 hours behind, a soft reset put it back in normal time. Weird. Today I went to grab it to go to work as it had been charging all night long with a steady green light. I open it up and there is a red icon for the battery...23%..... I hook it back up to the AC adapter and see what it does, it shows a plug to symbolize charging and I check it 30 minutes later, it has dropped to 20%. My bluetooth is off. I now have it hooked up to the AC adapter and removed the battery, i have the battery on a charging dock and the TyTn II has a faint red LED where the normal area for the charging LED is. I am gonna see whats happening in an hour with the battery...
Has this bricked?
Time lags and battery does load now. Its only been in use for 9 months, never been dropped.
Pete
I love how people never think the battery is going bad and always think it's the phone right off the bat.
Try another battery and see what happens. Hopefully you bought it new and still have the warranty on it.
Okaaaaaaaaaay....I do not lack in the technical department. The battery charges on the dock and I got it up to 100%. I loaded it back in the TyTn and let it sit for 3-4 hours and it dropped to 90%. I hooked up the AC Charger to it and I got the steady light up on top like it normally charged before all this. The battery continued to drain. I now have it powered completely off and using my old KRZR....(smartphone to cell phone....wonderful) I have a new battery on the way for a week now so it should arrive shortly.
Some wiring leading from the Mini-usb to the actual battery must be corroded or something. I cant explain it...I do live by the sea, and if the contacts are not gold plated in there...I can see some problems occurring. I doubt the warranty would still be intact as I have upgraded the ROM to Win 6.1
read here:
http://forum.xda-developers.com/showthread.php?t=448467
Thanks Garfield....I knew there had to be some sort of explanation....
I was in germany for a few days recently and we went in someone elses old ford transit van. I plugged my phone into its cigarette lighter socket with my usual car charger. The blue light came on on the charger (it's actually a motorola charger but always works in my own car) and eventually the phone switched off.
I couldn't turn it on again, all I got was the first t-mobile screen for a few seconds and then it switched off. It was certainly hot weather but the phone didn't feel hotter than normal. Even hours later when the phone was completely cooled off it wouldn't turn on. I figured it would need to be returned for repair.
So I managed to do a hard reset in the few seconds the phone would stay on to see if it would make any difference which it didn't. Also, it was for reasons of voiding the warranty with all my 3rd party software which needs to be removed if sending back to htc.
When I got home and plugged the phone into my pc, after a few minutes of charging, it was all ok again! So I didn't need to hard reset and have now reinstalled everything. I'm pretty sure the cigarette lighter socket works ok as it worked once with my artemis and the same charger. I can think of no good reason it didn't charge the battery.
Btw, take a look at this picture. See the stain on the lower side of the back cover? Is that a heat stain from overheating? It won't rub off. The phone is always in it's silicon case. The silcion case shows no evidence of heat marks but I'm wondering if it contributed to the marks.
http://img41.imageshack.us/img41/1678/heat1.jpg
http://img43.imageshack.us/img43/1071/heat2.jpg
Maybe I'll take the phone to t-mobile and try and get it cleaned up or replaced, if only the back cover. What do you think?
Anyone with an opinion of heat marks on back cover?
well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
It might did you try to clean off the green stuff sound like corrosion when water sits on copper.Hopefully a new battery works out for you.
Sent from my HTC Holiday using xda premium
Hello
My screen cracked so I ordered a new on ebay. However after I have put the phone back in its shell the top part gets pretty hot. I opened it and started it without the aluminum shell to test and there were no heat? Anyone know what it might be?
Thanks In advance!
That isn't likely to be the screen. My phone gets warm too. About 4 days ago out of nowhere I noticed the upper part of the screen feeling warm, it turns out my phone had stopped sleeping properly and Google services had resumed chomping on my battery when the screen was off.
Tho when i don't keep it in the aluminium case it's not warm at all, turned on and I have logged on my simcard/wifi. I have left it on outside of the case for 1 hour and it don't get warm at all. However in the case it gets super hot as soon as it boots and then after 15-25m it turns off probably because it's too hot
Happened the same last night with me.
Put a download and slept, and in the morning it was all drained of battery and it showed that it shut down after minutes after I slept with 90%battery.
It was weird. Had to keep pressing power button for 40 sec approx for the phone to turn on.
It's working fine now though
did anyone of you even read my post? I said after a screenreplacement. It didn't just happened randomly. however i fixed it. I removed the camera and the earspeaker and reinstalled them used some alcohol on the contact points on the case and the earspeaker and it seemed to fix it if anyone has this problem later down the road
Hi jullleee, I have the same problem as u after I replaced the screen. The phone getting too hot on the top (one plus 3). On charge it becomes more hot and faster on very high temperature than without charging. Also the battery dont charge . Why did u reconnect the ear speaker and the camera ? Thank you in advance
DestinyisGone said:
Hi jullleee, I have the same problem as u after I replaced the screen. The phone getting too hot on the top (one plus 3). On charge it becomes more hot and faster on very high temperature than without charging. Also the battery dont charge . Why did u reconnect the ear speaker and the camera ? Thank you in advance
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For anyone coming across this thread I just had the same problem when replacing my Oneplus 3 screen. It seemed to work, and I plugged it in, but it said "battery too low charge for a while", then I got the 0% and seemed to charge and then restart, and then be back at 0% and be stuck in this boot / charging loop. My battery had died hard when my screen died so I thought maybe it just needed to charge for a while, but the top half of the phone got very hot.
So I took it apart again and it turns out the issue for me was with the top ribbon cables that cross the battery. Where they connect to the main board was very tight and it was difficult to get both of them in place properly. Usually they kind of overlapped and one stuck up slightly. It was fixing their placement before bolting down their cover that fixed this issue for me.
Edit: Never mind. Still searching for my issue. Taking the back case off will let it work normally but whenever i snap it on it goes back into this charging loop, I still suspect it's an issue with these two cables and the case is putting pressure in the wrong spot or something but I'm not really sure yet.
I had the same problem, the issue was the fact that i plugged the ribbon cable the other way around.