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I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
B-timw said:
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
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Ouch. If its what happened to me, its the USB port.......... part of the mainboard. Luckily mine was under warranty so I took it back to get another one. Mine didnt get wet though, but similar symptom. My usb port got blown by plugging in the wrong USB charger. I could sync, but not charge what so ever.
If its in warranty and your internal water markers arent red ( still white and dry ) Id try sending it back for a warranty exchange.
How spotless are the battery contacts - try some contact cleaner.
B-timw said:
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer.
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Have you checked that the option of not charging the battery while connected to the PC isn't ticked - if it's ticked, that'll explain why it's not charging when connected to the PC (although I don't know about the orange light). I did have a problem with my battery only charging for 1 min and then the orange light extinguished. It turned out it was due to a film of grease/dirt on either the battery contact prongs of the phone or the battery terminals themselves. If you have some contact cleaner and a cotton bud (folks in the US call them qtips), it'd be worth giving both of those a carefull clean. Note: don't be tempted to bend the prongs to touch the battery harder - they'll be fine as is as long as their surface is spotless.
Have you checked the water sensitive sticker under the battery to see if it's registered water in the phone - you may have been lucky and the water didn't get right into it. If there's no sign of that having indicated water ingress then if it still plays up after cleaning the terminals, you could try getting it repaired under warranty. The TyTN II charging system as a whole is a bit of a nightmare. As well as the problem I already mentioned, my HTC original charger only lasted 4 charges (a couple of weeks because I was mostly charging off the PC at the time) before going 'click' very loudly and going to the great charger graveyard. I bought a better repalcement for only £8.99 rather than getting another one the same under warranty which may only last another 4 charges.
The option of the battery not charging while connected to the machine isnt checked. I have a similar thing going on with the orange light. But it will happen at random times. (longer than a minute.) I will try cleaning my connectors to see if this helps. There was a little water under the battery when I removed it, and my sticker is pink.. So im thinking its showing signs of water damage. Another thing, my roomate has the same model, and when the battery is removed and a charger is plugged in, there is no light indication. But when I do the same thing I get the red light.
so pretty much we had a blackout on campus and my phone was low on battery. to salvage my laptop's battery, i used the USB charger on the phone while the laptop was closed and barely even booted up (did not "log in" to windows). so, later in the night my battery went dead, and i'm sure my turning it on and off 15 times with a empty battery just to see the home screen did not help.
next day, I plug in the charger and get the RED LIGHT!!!
i give the phone "CPR" and plug it back in the charger to get an amber light a few minutes later. The phone eventually charged to 30% before i took it out with me to lunch, when I got back I plugged it back in and now it would would not charge at all. the battery % would just gradually decrease.
i tried cleaning the battery connections with alcohol and im pretty sure this made the sticker turn pink (means "water damage"), and att wont give mea new one because of this.
anything i can do?
PS- i never got the red light back since i "fixed" it the first time, now i need to plug it in to turn the phone on and even then it turns off after 2-4 minutes by itself!!! If plugged into wall charger without a battery i just get a red flashing light. with batter, a constant amber.
Take it into a store and try swapping out the battery temporarily with one from the one in the store - if it works then purchase a new battery?
UPDATE
not an option, dont have any stores by me and have no car .
***update - i did use the usb charge trick but splitting the wires and connecting to the battery for 5 or so minutes.. it got up to 17% but is now going back down even though its plugged into the wall charger
Did they ask you if the sticker was pink? Did you yell at a manager or something. Just because the sticker is that color doesn't mean there is damage.
If the sticker is not the default color, they won't warranty the phone. That's just how it is. Someone might get lucky and they do it anyway, but in general that's their policy.
Why else would the plaster the stupid things in 6+ places in/on the phone?
I still don't buy the "I got it wet cleaning the contacts" part myself. But the overall story seems unfortunately common for the Kaiser (other phones too?) with it deciding to die after the battery gets too low. Most people have decided it's not the battery that fails and even if they get the phone to charge, it does not work properly afterwords.
I think HTC should take some responsibility here.
OK, I finally got to try a seperate battery and the charger still would not charge the battery (the charger used was also a new one). What can I do!? Should I buy a parted one from ebay and replace something?
theromanone said:
and replace something?
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The whole mainboard...
is that possible, something anyone could do themselves?
kilrah said:
The whole mainboard...
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wow, i hope it is not that!
anyone else have suggestions on how to fix my kaiser?
-better yet, any successful repairs of this? thanks!
this is old and all, but i finally now have another kaiser to fool around and part out.. any suggestions?
well first off if there is truely water damage and not just a freek bricking then i would try the rice trick first, simply place the phone on a box of rice for a week (or silica gel). not u can not reflash the device because u can not get a 50% charge correct? it almost sounds if the battery is dieing that quickly that u have a short somewhere in the phone cuasing the displacment of energy, also i know that i had a phone a while back (not an htc) but it would only take a charge from a car charger, so try possible expermenting with USB/WALL/CAR chargers. if i were u i probably wouldnt take the phone completely apart unless u are sure that neither the original or the parts phone can be used as anything more than a paper weight.
on an un-related subject if ur looking for a replacment i have a tilt i am looking to sell if u want to pm me we could negotiate a price.
thanks for the reply, i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working, i'll try other methods as well.
if it bombs, i'm sure you'll be receiving a pm very soon!
theromanone said:
i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working
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I've cleaned the battery terminals and spring contacts many times on my TyTN II and not had this problem since. The key is to use a cotton bud sprayed with contact cleaner/IPA to rub the contact cleaner on/off and not spray it around the area directly. If a cotton bud isn't used as well as the contact cleaner/IPA then much of the grime wont be cleaned off. This still sounds like a conductivity issue to me.
still not clear what you think happened...
in any case, using a FULLY CHARGED BATTERY (charge it using something else, or just jimmy rig to the battery terminals for a while), does the Tilt function properly ? If so, then the most it can be is the charging circuit of the Tilt. Worse case, get one of those charging cradles and charge your battery on that instead (a pain, but cheaper than replacing a Tilt)...
in other words, I wouldn't give up just yet, given what it sounds like has happened...
does the tilt function when plugged into a powered USB port ?
Hi, so this is a partial port of a thread I started over on the General forum.
I may have possibly water damaged my Captivate a few days ago. It wasn't submerged or anything, but was in my pocket when I got water on my lap, and didn't come out immediately.
I disassembled the phone and let it dry for a few days, and after putting the battery back in and starting it things seemed to be working fine. However, the battery was almost dead to begin, and when I plugged the charger into the USB port, I got an error about battery temp being too high and charging pausing as a result.
When I plug the phone in while it is off to the wall charger, I get a screen that flashes from the usual charging picture (the battery with a little bit of green in it) to a picture of a batter next to a caution sign and a high temperature thermometer.
What should I do? I see no signs of corrosion on the battery itself or the pins that connect with it. So long as the phone was not plugged in, I got no errors and it worked fine (on the 2% battery life that is now extinguished). This leads me to believe the problem is in the micro USB port on the top of the phone, but I can't be sure. I cannot see in it very well and don't want to disassemble it unless I have to.
Should I just buy a new battery? Will I never be able to charge my phone through the USB jack? Does this mean I should get an independent charger for the battery, and just juice it up that way from now on (a big hassle)? Any and all advice or experience appreciated.
Has nobody had any experience with this?
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
kegobeer said:
If a phone gets wet when power is applied (ie: sleep mode), usually it doesn't matter if you let it dry. The damage is already done. Moisture in the usb connector can do all kinds of weird things to a phone.
Have you tried cleaning the gold battery contacts on the phone and the battery? You can use rubbing alcohol on the phone contacts, followed by a white eraser.
I'd go ahead and buy a new battery. If it doesn't work, you'll have a spare when you buy a new phone.
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I haven't tried using isopropyl yet. There doesn't seem to be any corrosion on the contacts whatsoever, so I didn't think it necessary. I'll give it a go.
It may be worth nothing that neither of the water indicators have turned color. Of course, the USB jack is a long way from where those water indicators are... It is completely plausible water got in there and never got down to the battery or contacts. Like I said, the only problems I've encountered are when the phone is plugged in to the charger...
Thanks for the advice though. I'll try it. If not, maybe its time to consider dismantling this thing and attempting a wipe down of the USB jack...
I've recently been experiencing some charging issues with the handset taking forever to charge, the latest charge was taking well over 15 minutes increase 1%. I tried various chargers, including a brand new original one (the one in the box).
Well, last night I put the phone on charge with the handset turned off around 2am, woke up around midday today and the handset was showing the green LED, so it was almost, or fully, charged. Went downstairs to have a cup of coffee and came back ten minutes later to find the LED off. Tried turning the phone on and nothing happened. Tried the reset combination and the red button under the SIM flap, nothing, tried connecting to SEUS, nothing. Tried connecting to Flashtool, nothing. I left the phone on charge for another hour and tried the same things again, nothing.
No lights, no vibrations, no screen activity. The phone isn't even getting warm like it normally does on charge (confirmed that with another charger)
My girlfriend said that whilst I was downstairs she did take it off charge and put it back on charge straight away when it wouldn't wake up BUT she wasn't sure if she put the charger back on the right way (the magnetic one) however the pins don't actually touch if the plug is the wrong way round as the pin towards the bottom of the phone is offset slightly so I don't believe it has shorted.
So great, my almost new Z1 is now a paperweight. Sony won't touch the handset as the back glass has a small crack in so they just spout off about water damage. The phone has never been near water, let alone in it.
C6903 on 757 firmware, bootloader relocked and non rooted. No nasty apps installed and basically running stock,
Anyone have any ideas? I'm resurrecting my old BB for the time being.
I bet its been shorted
Leave it on mains charger for 24 hours
gregbradley said:
I bet its been shorted
Leave it on mains charger for 24 hours
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That's what I'm thinking. The design of the dosk pins should prevent that, but apparently it doesn't!
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
eclyptos said:
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
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As you say, none of the water indicators (if I'm actually looking in the right place) are a different colour to normal. The dock pin is offset to one side slightly, it can be seen if you look closely so you are right, it really shouldn't have damaged the handset.
She isn't even sure if she did plug it back in! She was half asleep so I don't know lol
Sony will be getting some nasty words in a letter if they fail to do anything. I don't care about the glass, it doesn't bother me, as long as the phone works,
So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
bocondo said:
So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
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Not sure why you would think it was water proof. You most likely fried the board connections to the charging port. YOu could try a new board but your better off just buying a new device.
http://forum.xda-developers.com/showthread.php?t=3442169/