So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
bocondo said:
So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
Click to expand...
Click to collapse
Not sure why you would think it was water proof. You most likely fried the board connections to the charging port. YOu could try a new board but your better off just buying a new device.
http://forum.xda-developers.com/showthread.php?t=3442169/
Related
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
B-timw said:
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
Click to expand...
Click to collapse
Ouch. If its what happened to me, its the USB port.......... part of the mainboard. Luckily mine was under warranty so I took it back to get another one. Mine didnt get wet though, but similar symptom. My usb port got blown by plugging in the wrong USB charger. I could sync, but not charge what so ever.
If its in warranty and your internal water markers arent red ( still white and dry ) Id try sending it back for a warranty exchange.
How spotless are the battery contacts - try some contact cleaner.
B-timw said:
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer.
Click to expand...
Click to collapse
Have you checked that the option of not charging the battery while connected to the PC isn't ticked - if it's ticked, that'll explain why it's not charging when connected to the PC (although I don't know about the orange light). I did have a problem with my battery only charging for 1 min and then the orange light extinguished. It turned out it was due to a film of grease/dirt on either the battery contact prongs of the phone or the battery terminals themselves. If you have some contact cleaner and a cotton bud (folks in the US call them qtips), it'd be worth giving both of those a carefull clean. Note: don't be tempted to bend the prongs to touch the battery harder - they'll be fine as is as long as their surface is spotless.
Have you checked the water sensitive sticker under the battery to see if it's registered water in the phone - you may have been lucky and the water didn't get right into it. If there's no sign of that having indicated water ingress then if it still plays up after cleaning the terminals, you could try getting it repaired under warranty. The TyTN II charging system as a whole is a bit of a nightmare. As well as the problem I already mentioned, my HTC original charger only lasted 4 charges (a couple of weeks because I was mostly charging off the PC at the time) before going 'click' very loudly and going to the great charger graveyard. I bought a better repalcement for only £8.99 rather than getting another one the same under warranty which may only last another 4 charges.
The option of the battery not charging while connected to the machine isnt checked. I have a similar thing going on with the orange light. But it will happen at random times. (longer than a minute.) I will try cleaning my connectors to see if this helps. There was a little water under the battery when I removed it, and my sticker is pink.. So im thinking its showing signs of water damage. Another thing, my roomate has the same model, and when the battery is removed and a charger is plugged in, there is no light indication. But when I do the same thing I get the red light.
I was in germany for a few days recently and we went in someone elses old ford transit van. I plugged my phone into its cigarette lighter socket with my usual car charger. The blue light came on on the charger (it's actually a motorola charger but always works in my own car) and eventually the phone switched off.
I couldn't turn it on again, all I got was the first t-mobile screen for a few seconds and then it switched off. It was certainly hot weather but the phone didn't feel hotter than normal. Even hours later when the phone was completely cooled off it wouldn't turn on. I figured it would need to be returned for repair.
So I managed to do a hard reset in the few seconds the phone would stay on to see if it would make any difference which it didn't. Also, it was for reasons of voiding the warranty with all my 3rd party software which needs to be removed if sending back to htc.
When I got home and plugged the phone into my pc, after a few minutes of charging, it was all ok again! So I didn't need to hard reset and have now reinstalled everything. I'm pretty sure the cigarette lighter socket works ok as it worked once with my artemis and the same charger. I can think of no good reason it didn't charge the battery.
Btw, take a look at this picture. See the stain on the lower side of the back cover? Is that a heat stain from overheating? It won't rub off. The phone is always in it's silicon case. The silcion case shows no evidence of heat marks but I'm wondering if it contributed to the marks.
http://img41.imageshack.us/img41/1678/heat1.jpg
http://img43.imageshack.us/img43/1071/heat2.jpg
Maybe I'll take the phone to t-mobile and try and get it cleaned up or replaced, if only the back cover. What do you think?
Anyone with an opinion of heat marks on back cover?
I've recently been experiencing some charging issues with the handset taking forever to charge, the latest charge was taking well over 15 minutes increase 1%. I tried various chargers, including a brand new original one (the one in the box).
Well, last night I put the phone on charge with the handset turned off around 2am, woke up around midday today and the handset was showing the green LED, so it was almost, or fully, charged. Went downstairs to have a cup of coffee and came back ten minutes later to find the LED off. Tried turning the phone on and nothing happened. Tried the reset combination and the red button under the SIM flap, nothing, tried connecting to SEUS, nothing. Tried connecting to Flashtool, nothing. I left the phone on charge for another hour and tried the same things again, nothing.
No lights, no vibrations, no screen activity. The phone isn't even getting warm like it normally does on charge (confirmed that with another charger)
My girlfriend said that whilst I was downstairs she did take it off charge and put it back on charge straight away when it wouldn't wake up BUT she wasn't sure if she put the charger back on the right way (the magnetic one) however the pins don't actually touch if the plug is the wrong way round as the pin towards the bottom of the phone is offset slightly so I don't believe it has shorted.
So great, my almost new Z1 is now a paperweight. Sony won't touch the handset as the back glass has a small crack in so they just spout off about water damage. The phone has never been near water, let alone in it.
C6903 on 757 firmware, bootloader relocked and non rooted. No nasty apps installed and basically running stock,
Anyone have any ideas? I'm resurrecting my old BB for the time being.
I bet its been shorted
Leave it on mains charger for 24 hours
gregbradley said:
I bet its been shorted
Leave it on mains charger for 24 hours
Click to expand...
Click to collapse
That's what I'm thinking. The design of the dosk pins should prevent that, but apparently it doesn't!
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
eclyptos said:
As probably there is stripes to check if water was inside I will exclude that. Also the magnetic connector have his way to plug so is close to impossible to revert it, hardly if you try maybe it will, but I did many time and nothing happened. At last I think you girlfriend mess up with you phone and now she now don't remember because she knows you will be furious...LOL...
BTW, I will press Sony to take look at it. They don't have to replace the cracked glass, they have to check where is the problem.
Click to expand...
Click to collapse
As you say, none of the water indicators (if I'm actually looking in the right place) are a different colour to normal. The dock pin is offset to one side slightly, it can be seen if you look closely so you are right, it really shouldn't have damaged the handset.
She isn't even sure if she did plug it back in! She was half asleep so I don't know lol
Sony will be getting some nasty words in a letter if they fail to do anything. I don't care about the glass, it doesn't bother me, as long as the phone works,
Hello everyone I need some help figuring out what wrong. 3 weeks ago my wife dropped her nexus 6 and broke the power contact on ribbon cable. I ordered one online and it worked great until the phone started turning itself off show 50% or more battery. I would charge it to 100% and at below 85% life it would shut off. I tried the battery bin file deletion but it did not work so I ordered a new battery and a midframe because the original was dented. I installed the Midframe and battery yesterday and now it does not power on or show a screen when charger is plugged in. I can put it on the wireless charger and the charger light shows charger light shows it working. I did try to reinstall the old midframe and Battery and I still have the same issue. I don't know what I did wrong. If anyone has had a issue like thing please steer in the the right direction.
johnnylachingga said:
Hello everyone I need some help figuring out what wrong. 3 weeks ago my wife dropped her nexus 6 and broke the power contact on ribbon cable. I ordered one online and it worked great until the phone started turning itself off show 50% or more battery. I would charge it to 100% and at below 85% life it would shut off. I tried the battery bin file deletion but it did not work so I ordered a new battery and a midframe because the original was dented. I installed the Midframe and battery yesterday and now it does not power on or show a screen when charger is plugged in. I can put it on the wireless charger and the charger light shows charger light shows it working. I did try to reinstall the old midframe and Battery and I still have the same issue. I don't know what I did wrong. If anyone has had a issue like thing please steer in the the right direction.
Click to expand...
Click to collapse
may be your phone connector breaked
MiroALG said:
may be your phone connector breaked
Click to expand...
Click to collapse
I bought everything new and still nothing. All ribbon cables are new and so is the battery. When I connect the phone to the charger nothing happens even tried the wireless charger the base shows it's charging it but it will not power on or show its charging.
mine too , i drop my phone few time
and now at 90% it will shutoff
i alway charge it to keep phone work
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
tworla said:
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
Click to expand...
Click to collapse
There is no way you can turn that off.. It's actually not even an option to do that because it's built right into the software.. The only thing I could suggest is to buy another charging port and use a heating gun to heat the back edges of the phone all around and then slowly pry it off.. There's tons of videos on how to do this on YouTube and the charging port is cheap.
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
FreddyFredFred said:
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
Click to expand...
Click to collapse
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Furthermore, Samsung support is very bad. I bought the phone from a reputable eBay seller because it was the only place I found an unlocked model. The official resellers only sell the bloatware infected carriers models, which I don't like. I like my smartphone experience to be closer to iPhone, the original smartphone, that doesn't have bloatware that I have to uninstall the first thing I do after I power it on.
Samsung won't cover the repair for their own problem because I bought it brand new on eBay from a cell phone store, and not from their resellers that put bloatware that I don't want.
Luckily, I played it smart and got the Square trade plan so we will see how this works out.
tworla said:
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Click to expand...
Click to collapse
Mine doesn't have that problem at all. I've recorded quite a few videos under water too. That's why I say to blow it with compressed air (not too high psi) as there may be something in there.
Here is a video with a nice bass.
https://www.youtube.com/watch?v=UqPod7MQxbs
my phones does that when i charge it in my car and turn the key off. if i unplug it and turn the key on and plug it back in it works fine. I would first try a different charger.
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
pdqgp said:
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
Click to expand...
Click to collapse
So I did a little searching and found what I hope to be a resolution to this instance but still no real "cause" as my phone has never seen extreme cold or moisture.
I plugged in my phone to charge it and restarted it. It gave no message so I let it hit 100% and left it for an hour after still plugged in. Removed the cord and now no message.
Still not sure what caused it.
This happened to me a few weeks ago. I had never seen that message before, but after I unplugged from my phone, there was something sticky/wet that had gotten on the end of the charging cable. I wiped it off but kept getting the message - had to resort to the wireless charging for a day..........the port finally dried out and no issues since.
Everytime that this happens , and I know that it's completly dry, just go to recovery mode and Wipe Cache and it works.
I don't know exactly how the sensor works, but has I have notice multiple times, when the phone drys 100% it starts some type of timer for security and only when that timer ends, the errors disappears and let my phone charge without any problem
Maybe the timer info resets when I wipe the cache? I don't know. But this only works when is really dry. (of course I tried with moisture, but the sensor detect anyway, so if theres some problem with the hardware {sensor}, this cache wipe will not resolve anything, only if it was some software bug).
I hope that can help anyone
My note 9 has the same moisture error. I didnt have a wireless charger the first time and did what you said cleared the cashe and reset the entire phone. I lost everything because it had only a little battery left. But eventually after resetting/restoring it I was able to start fresh until now. The moisture sensor is back on only about a month after I reset it. This is a serious flaw with more than one model of Samsung and they better address it asap because this is BS! I won't always be able to charge it wirelessly and why bother sending so much money on a phone that looses all your information?