My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
tworla said:
My Note 8 is detecting false positives for the moisture sensor. The past two weeks I was forced to using wireless charging since there is a pop up saying there is moisture in my charger port. Whenever I plug in the charger it won't charge. I have reset the phone, blow dried the port, basically done everything I could but its still "detecting moisture" in the charger.
I reach out to Samsung US today to try to send my phone in for repairs and they said from my IMEI number, that my phone was made in Korea and they can't do anything to help. I bought this phone from an EBay store (not a private seller) and send them a message but I doubt they will help. Probably continue to run my head in circles by telling me to reach out to Samsung again.
The phone is only a few months old and I can't have it repaired by Samsung US, (Samsung Korea's number is not in english so I can't understand anything), the seller doesn't have any obligation to help, and my phone can't be charged without a wireless charger.
I was wondering if there was anything I can do here that would deactivate the moisture sensor or reprogram it to stay always off. I love this phone, but hate samsung for once again making another catastrophic issue without properly testing it first.
Click to expand...
Click to collapse
There is no way you can turn that off.. It's actually not even an option to do that because it's built right into the software.. The only thing I could suggest is to buy another charging port and use a heating gun to heat the back edges of the phone all around and then slowly pry it off.. There's tons of videos on how to do this on YouTube and the charging port is cheap.
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
FreddyFredFred said:
Get used to wireless charging. Try compressed air instead of just a blow dryer. Maybe something in there? Good luck
Click to expand...
Click to collapse
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Furthermore, Samsung support is very bad. I bought the phone from a reputable eBay seller because it was the only place I found an unlocked model. The official resellers only sell the bloatware infected carriers models, which I don't like. I like my smartphone experience to be closer to iPhone, the original smartphone, that doesn't have bloatware that I have to uninstall the first thing I do after I power it on.
Samsung won't cover the repair for their own problem because I bought it brand new on eBay from a cell phone store, and not from their resellers that put bloatware that I don't want.
Luckily, I played it smart and got the Square trade plan so we will see how this works out.
tworla said:
I think I'm going to get used to an iPhone again. No problems on their flag ship devices. The note 7 blew up in your face, now the note 8 is so ANAL it won't let you charge your phone if it thinks theirs moisture in it. The warning has been on for two weeks straight after I blow dried it for an hour. Such a stupid feature that was unnecessary to begin with. If I drop my phone in water, what does it matter if the charging port may have water in it when after all that it probably won't work anyways!
Click to expand...
Click to collapse
Mine doesn't have that problem at all. I've recorded quite a few videos under water too. That's why I say to blow it with compressed air (not too high psi) as there may be something in there.
Here is a video with a nice bass.
https://www.youtube.com/watch?v=UqPod7MQxbs
my phones does that when i charge it in my car and turn the key off. if i unplug it and turn the key on and plug it back in it works fine. I would first try a different charger.
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
pdqgp said:
So out of the blue while my Note 8 is sitting on my desk I get the Moisture Sensor Error?
I plugged it in as I'm 100% sure it's dry and restarted it. Seems to be charging but as soon as I remove the cable it comes back. Wireless works fine but WTF?
Any fix / update from anyone?
Click to expand...
Click to collapse
So I did a little searching and found what I hope to be a resolution to this instance but still no real "cause" as my phone has never seen extreme cold or moisture.
I plugged in my phone to charge it and restarted it. It gave no message so I let it hit 100% and left it for an hour after still plugged in. Removed the cord and now no message.
Still not sure what caused it.
This happened to me a few weeks ago. I had never seen that message before, but after I unplugged from my phone, there was something sticky/wet that had gotten on the end of the charging cable. I wiped it off but kept getting the message - had to resort to the wireless charging for a day..........the port finally dried out and no issues since.
Everytime that this happens , and I know that it's completly dry, just go to recovery mode and Wipe Cache and it works.
I don't know exactly how the sensor works, but has I have notice multiple times, when the phone drys 100% it starts some type of timer for security and only when that timer ends, the errors disappears and let my phone charge without any problem
Maybe the timer info resets when I wipe the cache? I don't know. But this only works when is really dry. (of course I tried with moisture, but the sensor detect anyway, so if theres some problem with the hardware {sensor}, this cache wipe will not resolve anything, only if it was some software bug).
I hope that can help anyone
My note 9 has the same moisture error. I didnt have a wireless charger the first time and did what you said cleared the cashe and reset the entire phone. I lost everything because it had only a little battery left. But eventually after resetting/restoring it I was able to start fresh until now. The moisture sensor is back on only about a month after I reset it. This is a serious flaw with more than one model of Samsung and they better address it asap because this is BS! I won't always be able to charge it wirelessly and why bother sending so much money on a phone that looses all your information?
Related
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
B-timw said:
I made the mistake of forgetting to put my phone in my backpack while riding splash mountain at Disneyland. Needless to say, my phone got pretty damn wet! When I got the chance, I immediately removed the battery and let the phone dry for almost a week.
I was extremely worried when I plugged in the charger and got the red light o' death. After searching the forums I found that is was just a dead battery. So I quickly ordered a new one on ebay and I was back in business. Or at least I thought I was.
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer. For now, I have ordered 3 batteries and 2 external battery chargers for work and home. Does anyone have an idea on what part of my hardware is damaged so I can possibly get it replaced?
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Click to collapse
Ouch. If its what happened to me, its the USB port.......... part of the mainboard. Luckily mine was under warranty so I took it back to get another one. Mine didnt get wet though, but similar symptom. My usb port got blown by plugging in the wrong USB charger. I could sync, but not charge what so ever.
If its in warranty and your internal water markers arent red ( still white and dry ) Id try sending it back for a warranty exchange.
How spotless are the battery contacts - try some contact cleaner.
B-timw said:
My phone seems to be fine, other than the fact that when it is plugged into a charge source, it does not charge the battery whatsoever. No matter what I use, (Car, AC , Computer) it states that is connected and charging for the status, orange light and everything, but the battery will continue to drain.
I know it is not a connection issue due to the fact that I can still synch it with my computer.
Click to expand...
Click to collapse
Have you checked that the option of not charging the battery while connected to the PC isn't ticked - if it's ticked, that'll explain why it's not charging when connected to the PC (although I don't know about the orange light). I did have a problem with my battery only charging for 1 min and then the orange light extinguished. It turned out it was due to a film of grease/dirt on either the battery contact prongs of the phone or the battery terminals themselves. If you have some contact cleaner and a cotton bud (folks in the US call them qtips), it'd be worth giving both of those a carefull clean. Note: don't be tempted to bend the prongs to touch the battery harder - they'll be fine as is as long as their surface is spotless.
Have you checked the water sensitive sticker under the battery to see if it's registered water in the phone - you may have been lucky and the water didn't get right into it. If there's no sign of that having indicated water ingress then if it still plays up after cleaning the terminals, you could try getting it repaired under warranty. The TyTN II charging system as a whole is a bit of a nightmare. As well as the problem I already mentioned, my HTC original charger only lasted 4 charges (a couple of weeks because I was mostly charging off the PC at the time) before going 'click' very loudly and going to the great charger graveyard. I bought a better repalcement for only £8.99 rather than getting another one the same under warranty which may only last another 4 charges.
The option of the battery not charging while connected to the machine isnt checked. I have a similar thing going on with the orange light. But it will happen at random times. (longer than a minute.) I will try cleaning my connectors to see if this helps. There was a little water under the battery when I removed it, and my sticker is pink.. So im thinking its showing signs of water damage. Another thing, my roomate has the same model, and when the battery is removed and a charger is plugged in, there is no light indication. But when I do the same thing I get the red light.
so pretty much we had a blackout on campus and my phone was low on battery. to salvage my laptop's battery, i used the USB charger on the phone while the laptop was closed and barely even booted up (did not "log in" to windows). so, later in the night my battery went dead, and i'm sure my turning it on and off 15 times with a empty battery just to see the home screen did not help.
next day, I plug in the charger and get the RED LIGHT!!!
i give the phone "CPR" and plug it back in the charger to get an amber light a few minutes later. The phone eventually charged to 30% before i took it out with me to lunch, when I got back I plugged it back in and now it would would not charge at all. the battery % would just gradually decrease.
i tried cleaning the battery connections with alcohol and im pretty sure this made the sticker turn pink (means "water damage"), and att wont give mea new one because of this.
anything i can do?
PS- i never got the red light back since i "fixed" it the first time, now i need to plug it in to turn the phone on and even then it turns off after 2-4 minutes by itself!!! If plugged into wall charger without a battery i just get a red flashing light. with batter, a constant amber.
Take it into a store and try swapping out the battery temporarily with one from the one in the store - if it works then purchase a new battery?
UPDATE
not an option, dont have any stores by me and have no car .
***update - i did use the usb charge trick but splitting the wires and connecting to the battery for 5 or so minutes.. it got up to 17% but is now going back down even though its plugged into the wall charger
Did they ask you if the sticker was pink? Did you yell at a manager or something. Just because the sticker is that color doesn't mean there is damage.
If the sticker is not the default color, they won't warranty the phone. That's just how it is. Someone might get lucky and they do it anyway, but in general that's their policy.
Why else would the plaster the stupid things in 6+ places in/on the phone?
I still don't buy the "I got it wet cleaning the contacts" part myself. But the overall story seems unfortunately common for the Kaiser (other phones too?) with it deciding to die after the battery gets too low. Most people have decided it's not the battery that fails and even if they get the phone to charge, it does not work properly afterwords.
I think HTC should take some responsibility here.
OK, I finally got to try a seperate battery and the charger still would not charge the battery (the charger used was also a new one). What can I do!? Should I buy a parted one from ebay and replace something?
theromanone said:
and replace something?
Click to expand...
Click to collapse
The whole mainboard...
is that possible, something anyone could do themselves?
kilrah said:
The whole mainboard...
Click to expand...
Click to collapse
wow, i hope it is not that!
anyone else have suggestions on how to fix my kaiser?
-better yet, any successful repairs of this? thanks!
this is old and all, but i finally now have another kaiser to fool around and part out.. any suggestions?
well first off if there is truely water damage and not just a freek bricking then i would try the rice trick first, simply place the phone on a box of rice for a week (or silica gel). not u can not reflash the device because u can not get a 50% charge correct? it almost sounds if the battery is dieing that quickly that u have a short somewhere in the phone cuasing the displacment of energy, also i know that i had a phone a while back (not an htc) but it would only take a charge from a car charger, so try possible expermenting with USB/WALL/CAR chargers. if i were u i probably wouldnt take the phone completely apart unless u are sure that neither the original or the parts phone can be used as anything more than a paper weight.
on an un-related subject if ur looking for a replacment i have a tilt i am looking to sell if u want to pm me we could negotiate a price.
thanks for the reply, i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working, i'll try other methods as well.
if it bombs, i'm sure you'll be receiving a pm very soon!
theromanone said:
i ended up leaving it in the wall charger overnight, and if charged up to 17%, so it is working
Click to expand...
Click to collapse
I've cleaned the battery terminals and spring contacts many times on my TyTN II and not had this problem since. The key is to use a cotton bud sprayed with contact cleaner/IPA to rub the contact cleaner on/off and not spray it around the area directly. If a cotton bud isn't used as well as the contact cleaner/IPA then much of the grime wont be cleaned off. This still sounds like a conductivity issue to me.
still not clear what you think happened...
in any case, using a FULLY CHARGED BATTERY (charge it using something else, or just jimmy rig to the battery terminals for a while), does the Tilt function properly ? If so, then the most it can be is the charging circuit of the Tilt. Worse case, get one of those charging cradles and charge your battery on that instead (a pain, but cheaper than replacing a Tilt)...
in other words, I wouldn't give up just yet, given what it sounds like has happened...
does the tilt function when plugged into a powered USB port ?
I started having a big issue with my Galaxy Note recently. The problem is that randomly it would think that it's charging, or connected in car dock mode, or connected to a PC, so the screed would light up with the sound of being connected, respective menu popping up, media scanning running and all the crap. Once, it even entered the Safe Mode - a "safe mode" writing appeared in the bottom left corner, and it would stay in all the applications and screens. The phone is quite new, one week only, and first three days it was fine. The MicroUSB jack is undamaged and clean. Now I have troubles charging and connecting the phone to PC - I succeed in doing so only from 6-7th attempt.
No idea whether it is a software or hardware issue, because in download mode it connects to Odin seamlessly, and after connecting it to Odin and rebooting it, for an hour it stays calm and connects and charges properly.
The issue is very annoying and drains battery really fast. Any ideas, gentlemen, what this could be? Or should I take it to the service centre?
Are you using a stock rom? if not you may want to try a full stock unrooted rom and see if the issues continue. If they do then take it back as it shouldn't be doing anything like that.
Did it get any water damage by any chance as electrical devices tend to get possessed when a little water gets in there somehow.
Thanks for the quick answer, martcerv.
I am using the stock KKA rom. I used to have J4, then I flasher Rocket V6 rom, issues started, I flashed to the stock one, issues didn't disappear. And no, no water, no drops, and as I said, it connects nicely to Odin and does connect and charge properly for an hour after that.
I had a very similar problem with my Note. It was like it was possessed by car mode.
My solution was to take out the battery for a few hours. I had tried everything and that seemed to correct the issues.
So maybe take out the battery and leave the phone with the back off in a dry place for a few hours or overnight.
Hm.. Will try that
Didn't help, I just don't know what could be the reason... Now, when I connect it to the PC in debugging mode, it mounts the card and USB storage by itself. And then disconnects. Connects again... Seems that the damn thing got possessed. Will take it to the service centre.
I am having the same problem. There seems to be an issue with the USB port.
Exactly the same problem just started happening today, car mode, clock and weird USB stuff seem to be the main symptoms. Running stock ROM, not rooted, if it doesn't sort itself out by tomorrow will be getting in touch with seller for a replacement.
i have the same problem and it seems like the usb port issue. I will try to send in my note for repair and see if they will fix it. If they refuse, then i will wait for the usb port to be available on the net so I can buy it and install it myself. Its a small independent board with a flexible ribbon cable. can be changed in 10 minutes
John Charles said:
Exactly the same problem just started happening today, car mode, clock and weird USB stuff seem to be the main symptoms. Running stock ROM, not rooted, if it doesn't sort itself out by tomorrow will be getting in touch with seller for a replacement.
Click to expand...
Click to collapse
Okay so tried sticking the usb end in a bowl of dried rice overnight and it seems to have done the trick so I'm guessing some moisture got in the usb somehow, but really can't think how. Delicate little flowers these notes aren't they
Note slipped out of my pocket and fell in a snowy/slushy parking lot after a big snowfall. For a few days after that it would randomly go into charging mode.
Perhaps the USB ports are prone to malfunctioning and the drop in the snow aggravated the existing problem.
Happening less and less though. Hope it isn't permanently damaged.
Same issue on my new galaxy note
After three days, my note has started to do the same.
It suddenly starts to charge with no wire connected, or activates deactivates the car dock mode by itself.
It can work fine for a couple of hours but then becomes crazy with no reason. I'm almost sure that any water has touched the phone.
After entering "crazy mode", even when it has get calm again the phone doesn't recognize the charger wire. Only taking out the battery lets the phone become "normal".
I'm almost sure is a hardware problem.
To be continued ...
I have the same problem as well after playing in the snow but I fixed mine...
First thing I did was lightly blow-dry the USB side of my note on high-heat for about 5 minutes. I didn't blow-dry the battery or battery area of the phone but that doesn't sound like a bad idea either.
The next thing I did might only serve temporarily as the device needs to dry more: go to settings/applications/development and make sure debugging mode is checked. If its already checked, uncheck it and wait a sec... then check it back on.
I've not seen the thing act up since so I'm crossing my fingers for me and the rest of you. Good luck
P.S. Worse comes to worse, you could always get a new USB port off of EBAY and install it yourself which is what I'll do if I see the charger symbol act up again :-|
Fixed !
I fixed my phone too !!!.
Initially I did the same blow the usb side hopping to put out any particule that could be inside the usb hole.
Whit this the phone started to work normally, but one day later it became grazy again, but then I realized that it was only after using one usb charger that I have at the office.
If I don't use that charger the phone works fine !.
Four days working properly !.
I was on KL7 when my phone started going crazy around the third or fourth day. And the phone wouldn't charge when the power was still on, whether it's connected to the pc or wall charger. Cleaned the port and cable ends with rubbing alcohol and that seemed to solve the issue. Wiped cache partition and dalvik cache a few times too. Oh, and I got so spooked I changed back to my previous stock rom. LOL.
Hope this info will help your phones.
poor USB
Well I have had this problem for 1 month now.What finally fixed it was to clean the USB port with brush and nail varnish remover.Some people use a tooth brush take out battery dip brush in nail varnish remover and clean port and leave to dry for at least 20 minutes.I used a brush from electric razor give out a good clean and not to gentle either needs a good clean to remove oxidization.
jazz452 said:
Well I have had this problem for 1 month now.What finally fixed it was to clean the USB port with brush and nail varnish remover.Some people use a tooth brush take out battery dip brush in nail varnish remover and clean port and leave to dry for at least 20 minutes.I used a brush from electric razor give out a good clean and not to gentle either needs a good clean to remove oxidization.
Click to expand...
Click to collapse
I'm not a freak but nail varnish and electric razor
Come on
it seems like a common problem as many people are beginning to have this usb port problem after a couple of month (or less) use of the note. Cleaning the usb port will solve the problem temporarily but the real solution would be to change the usb port circuit board from the inside of the phone. The usb port circuit is not available on ebay yet but some chinese supplier is selling it out of china.
Man, this is a scary post...
ericshmerick said:
Man, this is a scary post...
Click to expand...
Click to collapse
Yea just reading it is giving me the chills
Hi,
i send my phone down the river and probably killed it. backplate was broken and charging lid as well, there is no warranty any more.
i dried it for a week in a box covered with rice and tried to turn it on afterwards. No reactions on buttons, but after i plugged in the charger, the LED got red and Display turned on showing the "Sony" Screen. after a second or two LED and screen went black and the procedure started again. and again. after a few repetitions i put the plug away. so i didn't charge the phone any longer than ~5min and have not plugged it to the PC.
first question is if someone has encountered the same symptomes and can give a statement of chance to revive the phone. Second one is: Where to start? there are lots of guides to disassemble the phone, thats not a problem i think, i have all the tools i need and a little bit technical knowhow. I want to start checking the battery, pretty shure its dead. afterwards i want to check the board for signs of corrosion. but then?
grateful for any tipps, especialy want to know whats the real death sentence for a water damaged phone. after i have seen the screen working i thought main functionality is there and only the battery died.
xant05 said:
Hi,
i send my phone down the river and probably killed it. backplate was broken and charging lid as well, there is no warranty any more.
i dried it for a week in a box covered with rice and tried to turn it on afterwards. No reactions on buttons, but after i plugged in the charger, the LED got red and Display turned on showing the "Sony" Screen. after a second or two LED and screen went black and the procedure started again. and again. after a few repetitions i put the plug away. so i didn't charge the phone any longer than ~5min and have not plugged it to the PC.
first question is if someone has encountered the same symptomes and can give a statement of chance to rivive the phone. Second one is: Where to start? there are lots of guides to disassemble the phone, thats not a problem i think, i have all the tools i need and a little bit technical knowhow. I want to start checking the battery, pretty shure its dead. afterwards i want to check the board for signs of corrosion. but then?
grateful for any tipps, especialy want to know whats the real death sentence for a water damaged phone. after i have seen the screen working i thought main functionality is there and only the battery died.
Click to expand...
Click to collapse
I would leave it plugged in and see if you can build up any sort of charge in the battery. It seems that changing the battery would be an obvious first step, if you can get enough charge in the phone to fire up the mainboard, then you will see what else needs to be changed. leave it plugged into a charger for 24 hours.
Do you want to repair it to salvage what data is on the phone or is it financial reasons? tbh the cost of new mainboard and battery, plus replacement back screen is going to be more than a second hand phone off ebay. If it's a science project then bravo, not enough people try to rescue thier old kit from the bin, but I'm saying there are easier options than pulling it apart.
Having never pulled a phone apart myself I can't really offer any more advice, but you might want to drop @Chamelleon a PM, as he regularly contributes with hardware fixes and knows his stuff.
its more about financial reasons, data is all backed up. Buying a new phone should be the last option. i want to repair it cause i like repairing things and i want to make clear that the phone is absolutely dead or not. i dont think i would buy a new mainboard/display/battery if i am not completely shure that this will fix all problems. in this case id rather buy a new phone.
i am a bit afraid that if i charge the battery for 24h and still have a circuit on the motherboard i will completely destroy it.
xant05 said:
its more about financial reasons, data is all backed up. Buying a new phone should be the last option. i want to repair it cause i like repairing things and i want to make clear that the phone is absolutely dead or not. i dont think i would buy a new mainboard/display/battery if i am not completely shure that this will fix all problems. in this case id rather buy a new phone.
i am a bit afraid that if i charge the battery for 24h and still have a circuit on the motherboard i will completely destroy it.
Click to expand...
Click to collapse
A week in rice in a warm place means there's no moisture in the phone.
The phone won't be damaged by trying to charge the battery and you need to find out if there's anything working from a full charge.
I recently had a waterdamage too. I took it apart and i saw that there was some corrosion on the board by the display connector. I put the mainboard in isopropyl alcohol (you can get that in the pharmacy). I carefully cleaned the affected part with a soft toothbrush and let it dry for a while. And now my phone is back a life and everything works as it should
Good Luck!
Didgesteve said:
A week in rice in a warm place means there's no moisture in the phone.
The phone won't be damaged by trying to charge the battery and you need to find out if there's anything working from a full charge.
Click to expand...
Click to collapse
Well, turns out this guy is right. Phone is working after charging. Vibration is dead and there are some residues of the wather in or behind the display, but nothing else i can find now. i think i will still disassemble the phone, and clean all parts. Maybe i will replace the vibration motor, but i think i can live without one...
So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
bocondo said:
So my Nexus 6 fell in the water, I was under impression it is water proof, but when the screen started flickering I knew it's not so water resistance/proof, so I decided to turn it off and put in rice, it was so desperation to check if it's working or not, but I still left it in rice for 2 days. After 2 days, when I tried to turn it on, it didn't turn on, so I plug it to power and left for couple of hours for charging, when I came back and tuned it on, it did turn on, but the battery was still showing as 1%. Generally with Motorola turbo charger it should be 100% by now.
So I figured it's not charging and need troubleshooting/repair. I checked Motorola warranty was void with water damage, so decided to do repair myself. First off I tried charging from Qi charger, hoping there should be short circuit in regular charging, but that didn't work either. So I thought maybe battery is gone, so I ordered a new batter and replaced it successfully, but the new battery is also not charging. When I opened the phone I noticed some water stains on the unit next to USB connector, that would be charging unit.
Does anyone know, if replacing the charging unit is possible, what's the part number. Is there anything else I can do? The phone work perfectly while connected to power, no issues in the screen or anywhere else, I have been using the phone connected to power for few days now.
If someone can confirm this phone can't be repaired, I would love to buy new Nexus or OnePlus 3 . Any help or ideas are appreciated.
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Not sure why you would think it was water proof. You most likely fried the board connections to the charging port. YOu could try a new board but your better off just buying a new device.
http://forum.xda-developers.com/showthread.php?t=3442169/