[Q] Sync app not connecting to phone - Windows Phone 8 Q&A, Help & Troubleshooting

Hi Guys
I got my new Samsung Ativ S now, it works good but the phone wont connect to the Windows 8 App.
Every time i plug it in, it tells me there is a problem and i should restart my phone.
Anyone got a solution for this? Is it possible that diffrent region settings would create such a problem?
Thanks!
Greetings
Julian

Related

Activesync problems

Hi Guys,
I just got my T Mobile MDA3 2 days ago and am very impressed with it. Unfortunately this afternoon activesync stopped working and I cannot get it to connect to my MDA 3 no matter what I try.
I ve tried re installing activesync, soft reset, Hard reset, re installing again, usb port change, Different connection settings you name it but nothing seems to get it to connect to my desk top.
It was working fine all day and then it just gave up. can anyone suggest a fix.
Thanks
Oh I should also mention that when I put the MDA3 in the cradle both the MDA and activesync lightup as if they are trying to connect and then nothing happens.
activesync
Hi i had the same problem .Did all the things you did en then thought maybe the problem is on the PC.
did a System Restore to the day that everything worked fine and guess what : Activesync works fine know.
Hi. Did that already but still the same thing. Activesync just stays on connecting. The MDA actually says on the screen Host authenticated and then connected but a second after that it disconnects.
Really dont know whats next.
Have you tried restarting your computer that is running AS? FYI, you can google "Kill ActiveSync". First delete existing partnerships then use it to shut down AS. Then plug the unit in the cradle.

USB Issue.

Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Im not bothered about syncing contacts etc, all i want to do is use the file browser to download and upload photos etc.
I have tried all the suggestions i have found so far (enabling adanced network functionality, disabling it, reinstalling Activesync etc.) to no working answer.
Can anyone help me?
raty
Not sure if you tried this or not. Delete your existing partnership and then reconnect it. Good luck. Activesync sux.
Hey,
I've deleted the partnerships off my vario3, and completly reinstalled activesync. Still didnt work.
Ive taken the phone into the T-mobile shop i bought it from, they seem a little too keen to send it off for repairs, maybe this is turning into more of a regular thing that i thought?
Kept onto the phone just for now, I wnt to try and fix it before i send it off.
Uh... why send it off if you fix it?
read through this thread and look at post #10 and see if your computer is detecting the device at all..
also try removing your simcard and microSD card and connect your device to your pc in bootloader mode and see if it says USB on the bottom.
ratykat said:
Hello there,
I've been searching around the internet now for about 3 hours to no avail, I have even resorted to emailing HTC for help. Thats how desperate I am.
I have a MDA Vario III (HTC TYTN 2) that has worked flawlessly for a long time (since christmas) but has suddenly stopped communicating with Activesync.
Click to expand...
Click to collapse
It's probably the Notification queues have lost their active sync bits
use Pocket IE or Opera (mobile) to download and install something like MemMaid or SKTools
you can then add the Active Sync components back into the notification queues, and then rebuild them
Once done you should be able to sync etc
notification queues! What is that?
First I ever heard of that. I am having active sync issues as well and I have tried everything in this post.
Nothing works, it connected a few nights ago and it all of a sudden stayed connected all night. I am Back to having problems again.
Does anyone know if avast will hurt active sync?
here is your answer...
http://forum.xda-developers.com/showthread.php?t=362679
read thorugh EVERY LINK and you should be good
ive read through those links and none of them have a fix for me.
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
i shall try the bootloader idea and report back.
@Kimtyson- if i fix it i wont be sending it off, that would be obsurd
@pjwilkin- i have never come across that before while reading about the titan, fancy sharing some knowledge?
Just got my phone into bootloader (thanks wiki) and when the usb cable is connected it says USB and the computer starts to install drivers etc.
***bump***
sorry thats not proper foru etiquet but im desperate for som answers
Some further things to try
Can you connect via Activesync using Bluetooth? What about on other PCs and on other USB ports on your PC? What happens if you delete that HTC USB Sync listing in device manager, unplug the phone, reboot the PC and then reinstall Activesync 4.5 (I use the CDROM the phone came with the phone for that)? See if you can get the phone shop to plug it into one of their PCs with Activesync or WMDC.If it's showing up in your PCs device manager then it's likely some sort of problem/configuration issue with your desktop PC it's connecting to - not a problem with the phone itself.
this has happened to me ..
i vote for changing usb ports..
you probly already did so..
please post when you fix it..
ratykat said:
The computer recognises my phone, in device manager it comes up under Windows CE USB Devices as HTC USB Sync.
Click to expand...
Click to collapse
this cancels out any hardware problems... so do as the previous posts mentioned, its all good advice.
im assuming that all activesync services etc load up ?

problem on active sync

hi, i've been facing this active sync problem since yesterday. b4 this, i was able to connect my phone via active sync with no problem.
but after that, when i connect my usb to my laptop, a windows showed up to ask me which connection do i prefer and that's all. nothing happened and my windows mobile device centre had nothing too.
i just installed fingerkeyboard2 during these two days. i guess nothing related though.
so guys, can help me out? thanks a lot!

Ativ S windows mania rom issue

Hi guys, it made a few days since I've installed windowsmania rom for windows phone 8.1 on my Samsung Ativ S, it works fine, but i've some issues and I need to ask if anyone have the same problems like while change the ringtone music it back to "Over The Orizon" after a little moment, change the Phone name to any other than Samsung Ativ S on my computer and in a moment it turns the old name back, anyone with these troubles too?
thanks!

Uploading data from phone to pc

Hi, can anyone help a 'dummy' ? I have a huge amount of info on my Lumia 800 which I need to backup to my pc in case the phone dies on me suddenly (which almost happened recently). Can anyone tell me how to go about it? I did upload the Zune package which is what came up when I googled the Nokia PC suite, but although the Zune is successfully installed, I see nowhere within Zune that tells me how to upload phone numbers,addresses,photos and the like, from phone to pc, once the USB cable is connecting both.
Many Thanks for anyone who can help,
Cheers, Peter

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