Nexus 4 screen issue ( Not a troubleshooting topic) - Nexus 4 General

Hi everyone, i would like to share a experience i've had with both of my nexus 4 ordered from the google play with you other n4 possessors.
This is not a troubleshooting topic it's just a kind of survey i'm doing.
I've received my nexus 4 in december, and i noticed there was something going on with the display, some horizontal lines stayed on the screen while i was swiping the homescreen or changing image/scrolling webpages. Then after a while i noticed there was a dark horizontal line on the left side of the screen.This line doesn't appear on white images, it can be seen more on grey or dark backgrounds, e.g. put the 4th default wallpaper and scroll all the way to the left and you should be able to see it. Also, this line became more and more marked on the screen depending on the temperature of the battery, e.g. while charging or playing heavy games or flash player. I called google play ordered a replacement and i got it the day after, turn it on, install all my apps, and the line was STILL there, also on the new device.
My question is, am I so unlucky that i've received 2 faulted devices from google or everyone has this problem? can anyone please check?
P.s. put brightness to the maximum when checking.

where is this line appearing i cant understand
Sent from my Nexus 4 using xda premium

dhurk said:
where is this line appearing i cant understand
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
On the left of the screen, horizontal dark line, it can be seen better on a gray or dark image, such as the wallpaper i suggested

The line actually appears when I'm swiping away recent apps..hadn't noticed until now. It could probably be fixed with switching roms though. I'm on JD's perfect android right now. This is my 3rd nexus device, no problems on it, 303k.
Sent from my Nexus 4 using xda app-developers app

justin11141 said:
The line actually appears when I'm swiping away recent apps..hadn't noticed until now. It could probably be fixed with switching roms though. I'm on JD's perfect android right now. This is my 3rd nexus device, no problems on it, 303k.
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
Thanks for checking justin, can you also check it again when the battery gets warmer? like just play a heavy 3d game or charge the phone. it should be more marked, sometimes i can even see it over my power control widget :crying:

Yeah my line is different I believe, I put the phone to charge and put on grand theft auto. Nothing really appeared.
Sent from my Nexus 4 using xda app-developers app

Anyone else willing to check their displays and help me out?

Are you sure you don't mean vertical line? on the left side.
If so then yes mine has it.

I can't see any line on my display

oh god guys i meant Vertical..meangreenie is right.. sorry everyone, i mean vertical line on the left of the screen!

I've got 2 vertical lines on both sides of the screen (left and right) and they're not that much visible but they're always there. IT just looks as if those sides were a little bit dimmer than the rest of the screen.

I have same problem on my n4,there's grey line on left screen which more visible when the device getting heat..is it possible to disappear by itself after few time?or should i claim my warranty?thx before and sorry for my bad english

Guys I'm having the same issue. Should I claim my warranty? Or any solution to make it disappear? For me this is a very costly phone and I don't wanna take any risks. I can see the line in most apps even in chrome while typing in address bar the window greys out. At that time its perfectly visible. Its jus 1 month old n now I'm **** scared
---------- Post added at 03:29 PM ---------- Previous post was at 02:43 PM ----------
Guys please help

I'm glad I caught this thread. I bought a refurbished Nokia wireless charging plate. I didn't have the good sense to check XDA first, and sure enough the thing has compatibility issues. I thought I'd just leave it on the plate overnight to settle in as some people have suggested, and after about an hour my screen was violently flashing on and off with pronounced vertical lines over the screen (discoloration, not a line of pixels). After a while the lines mostly faded, but I can still see them just as described in this thread when I pull down the notification tray or open any app with a grey background (like the gallery).
I just got an RMA today. I'm wondering whether we've all experienced power issues or if I just didn't notice the lines until I was looking for them.

B00T_Sp0rk said:
I'm glad I caught this thread. I bought a refurbished Nokia wireless charging plate. I didn't have the good sense to check XDA first, and sure enough the thing has compatibility issues. I thought I'd just leave it on the plate overnight to settle in as some people have suggested, and after about an hour my screen was violently flashing on and off with pronounced vertical lines over the screen (discoloration, not a line of pixels). After a while the lines mostly faded, but I can still see them just as described in this thread when I pull down the notification tray or open any app with a grey background (like the gallery).
I just got an RMA today. I'm wondering whether we've all experienced power issues or if I just didn't notice the lines until I was looking for them.
Click to expand...
Click to collapse
Is the replacement normal?? There is no other way to solve this problem ??

Icetruckkiller said:
Is the replacement normal?? There is no other way to solve this problem ??
Click to expand...
Click to collapse
I'm not so sure that this is even a problem that an RMA is going to fix. Like I said, I only noticed it when I was looking for it. Might just be a charactaristic of a batch of panels, more like a light leak than damage.
However, if it is damage there is no way you're fixing it without an RMA. It's clearly not a software level issue.

I thought I was the only one. Mine has it but I barely notice it anymore.

riyoshadqi said:
I have same problem on my n4,there's grey line on left screen which more visible when the device getting heat..is it possible to disappear by itself after few time?or should i claim my warranty?thx before and sorry for my bad english
Click to expand...
Click to collapse
hi... User from my local forum had same problem with You, 1 vertical grey line on left side of screen.. it only appear when screen start getting heat and temporary disappear after long idle.. but he said after 2-3 months that line disappear permanently by it self... maybe it is some kind of glue...?

Been using my nexus 4 for a month and noticed this just a few hours ago. Scared the **** out of me and still am. But just to confirm, this is common on our phone....right?
Sent from my Nexus 4 using xda app-developers app

I also have it on my phone . I noticed that abt a week or two ago. But now it is getting better, not that dark now as it was when phone was quite warm.
Sent from my Nexus 4 using xda app-developers app

Related

[Q] Phantom screen "taps" error

I have a very constant "phantom tap" on my Note. It is always in the same place on the screen - the very center, bottom area (I get to see a lot of S Memo). It was not a problem until today and does not happen very often when charging.
It makes the Note almost unusable and I bought mine off of eBay so don't think I have a lot of choices for returning.
I have seen reports of these phantom attacks on other devices but not on the Note. Don't know if it's hardware or software related.
Any thoughts?
Could it be a batteey issue as it works better when being c harged?
Sent from my GT-N7000 using Tapatalk
I have similar problem, I can not use the Swype because it is happening all the time as if lifting a finger or tapping en Another place and the words are wrong
Sent from my GT-N7000 using xda premium
This is an example of what happens. If you look at the pic you will see a group of dots in the upper right corner. I had the phone in landscape and the dots appear at the very bottom edge consistantly as if I was tapping the screen. This is a real annoying problem. Makes the n7000 almost useless.
Sent from my GT-N7000 using Tapatalk
Before I throw the towel in on this phone I am going to try a new battery on the hope (small) that this behavior has something to do with power delivery from the stock battery.
Does this graph look reasonable? It seems to me that the battery temp gets hot quickly and there seem to be a correlation between high temps and phantom screen inputs.
Thoughts?
Sent from my GT-N7000 using Tapatalk
Same issue for me on the standard (now old) XXKKA rom. Just at the bottom, left of centre - plays havoc with my wordfeud!
It was only occurring at night when I used my phone more which made me also think it might be temperature related, but now happening more frequently during the day.
Loathe to have to take it back for repair, warranty covered or not, so if anybody has any ideas about whether it might be software related I'd be grateful to hear them..
Thanks
Phil
Hey Phil
Yep, sounds like the same symptoms that I had. I thought temp was the issue for a while and then maybe battery because it did not happen when the phone was charging. Even after buying a new battery the problem continued however and ultimately the Note became unusable.
I was lucky and had a good seller via eBay who helped me return the Note to NewEgg as it was within 30 days of purchase. The bad news initially was that NewEgg was sold out and so I could not get a replacement unit. The good news is that going with the AT&T branded Note will be a better option for me at the end of the day so I am looking forward to getting that.
Good luck with the issue but I could never get any worthwhile information on the issue.
Moved to Q&A​
As this thread is worded as a question, it needs to be in the Q&A Section​

Anyone else having a line down the screen?

I have had the N7 for 5 days and after an hour of gaming (on the 23rd) I found the battery got very hot and that a line appeared down the screen. At first I turned it off thinking it could be solved, but that did not work. The line is a red line that goes down the screen form the camera down and is perfectly straight. The other thing is that it is above the battery where the device got hottest.
I am returning the N7 and getting a replacement.
Anyone else having this problem.?
Nuclearcodes said:
I have had the N7 for 5 days and after an hour of gaming (on the 23rd) I found the battery got very hot and that a line appeared down the screen. At first I turned it off thinking it could be solved, but that did not work. The line is a red line that goes down the screen form the camera down and is perfectly straight. The other thing is that it is above the battery where the device got hottest.
I am returning the N7 and getting a replacement.
Anyone else having this problem.?
Click to expand...
Click to collapse
Not mine, but someone else reported a red line on their screen out of the box.
just lou said:
Not mine, but someone else reported a red line on their screen out of the box.
Click to expand...
Click to collapse
Ok, I am replacing it but have not yet received the shipment sheet via email to stick on the box. Overall the service they have is quite good but i am a little concerned that they are having a lot of people returning.
I have an black horizontal line in the bottom section. Just sent an email to Google asking what to do.
I got a red and blue line going down my cell phone screen. The replacement screen should be coming today. If my N7 has something wrong with it after I have waited this long for it I'll be real bummed.
Sent from my HTC Vision using xda premium
nivlac978 said:
I got a red and blue line going down my cell phone screen. The replacement screen should be coming today. If my N7 has something wrong with it after I have waited this long for it I'll be real bummed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
Yeah, I know and its just before I go on holiday which is the main reason I got it
Nuclearcodes said:
Yeah, I know and its just before I go on holiday which is the main reason I got it
Click to expand...
Click to collapse
That blows. I just installed the screen and the lines are gone. When do you think someone will start selling replacement parts?
Sent from my HTC Vision using xda premium
Just out of interest, could you post a picture?
Sent from my Nexus 7 using xda premium
nivlac978 said:
I got a red and blue line going down my cell phone screen. The replacement screen should be coming today. If my N7 has something wrong with it after I have waited this long for it I'll be real bummed.
Sent from my HTC Vision using xda premium
Click to expand...
Click to collapse
I have the same problem. What do you mean 'replacement screen', google just send you a new screen without returning your pad?
I prefer they sending me a new screen and I fix it by myself too.
I thought people did lines down mirrors? Nexus 7 could work..
I had a rainbow colored line down my screen new out of box, Google sent a new unit the return process is painless.

Odd lock screen issue/glitch (white line across screen)

Just noticed an odd glitch on my Nexus7. When I press the lock screen button I notice a 1px heigh white line that varies in length, but normally about half the width of the screen and can be seen about half and inch up from the very button of the screen.. The line is visible approx 9 time out of 10 when locking the screen.
Has anybody else noticed this? I'm currently undecided if I should return due to a slight screen flicker in gmaps but if this is a real fault I guess this will help me make my mind up.
Does it show then go away with in a few of milliseconds? Mine does that very rarely
Sent from my Nexus 7 using xda premium
Yes that's it... To be honest I wouldn't normally see it as I rarely lock the screen manually, but I did this morning and noticed it. Think I may just leave it then.
I think I have a different issue from you guys and was wondering if you ever experienced this. Occasionally I get a vertical white line across the screen for a couple millisecond after I wake the device from sleep into the lockscreen.
I get the exact same thing on mine. I thought I was imagining it at first as it happens so fast. I would be interested to find out what it is.
Sent from my GT-I9300 using Tapatalk 2
edhunter13 said:
I get the exact same thing on mine. I thought I was imagining it at first as it happens so fast. I would be interested to find out what it is.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
Do you get a vertical white line or horizontal?
I'm glad I'm not the only one.. Mine is only horizontal and stays the exact distance up from the bottom of the screen each time. I'm guessing its not a major problem and I'm quite happy to live with it. Just hope I haven't stumbled upon another Nexus7 issue.
Coatezy said:
Yes that's it... To be honest I wouldn't normally see it as I rarely lock the screen manually, but I did this morning and noticed it. Think I may just leave it then.
Click to expand...
Click to collapse
Am gunna leave mine seems like a minor issue can't see it affecting my beloved nexus in the long run
Sent from my Nexus 7 using xda premium

LG Service Center complaints

I bought my N4 on 22-3-13.
it is a great device and i tried calibrating the screen before sending it in.
i had a REV11 unit.
anyway my problem was that i was having really yellowish tint on all screen but specially from left lower corner.
but the most annoying were the huge black spots especially on the upper side-center of the screen.
ok i did not worry cause some told me that that was just glue waiting to dry (well that is just BS).
the spots became larger and easier to spot when phone was getting hot( normal hot) and my eys were getting tired by that ( i guess because knowing where it is was making me concentate on that).
so i sent it to LG service here in Greece-Athens explaining the problem and along with the phone i sent a comparison pictire with another N4 of a friend.
their response toward me was " We see nothing. it is perfect. we are sending it back to you"!
lol. i asked them to keep it and contacted the customer protection agency.
2 days later LG calls me and says they are exchanging my motherboard. i asked them why, 2 days earlier you found nothing?
the responded it was the fault for the bad screen.
so they sent it back and guess what, the problem is still there and they sent a REV10 which i δon't minδ that but the previous board was flawless.
so now i am very pissed and will send it back on monday but to conclude, how dumb do you have to be not to exchange the screen and instead chang the MB when it is clearly the fault of that?
P.S: which one you think looks better?
The left one for sure is better
kalo88 said:
The left one for sure is better
Click to expand...
Click to collapse
that is my point. they said it is the same. everyone i have asked say the same.
also a third one looks just like the left one. great
Personally, I don't see a problem with either. There will always be minor variations with screens.
If you want to be really picky about things, the left one that's "better" has a blueish hue on the top 1/3rd of the screen. I'd rather take the right one, but that's the point it's all subjective.
It looks like gamma variation. IMO the right one looks better. It looks like it has deeper blacks.
Sent from my Nexus 4 using xda premium
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
it's not even close.. the one on the left looks great, the one on the right looks like sh*t
You'd have to be blind not to admit that.
I just replicated the exact same thing with my friend's N4.
1) Gamma/Saturation can make it look exactly how yours do.
2) Brightness, I've got one set low and one set high and they do the same as what yours do...
I like the one on the right
Sent from my Nexus 7 using Tapatalk 2
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Yellow tint goes away after one week of using the device. Or root it and put your own screen values.
shook187 said:
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
ingenious247 said:
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nothing against "modders" as I'm one myself. And I do appreciate the work that some have done on certain devices. But I mostly talking about the nitpicking, OCD'ing flashaholic that return devices after devices for minor imperfections like a squeaking volume rocker or yellowish tint, I can name a million more things but lets leave it at that.
Sent from my Nexus 4 using xda app-developers app
I'll leave mine here got the same problem
Sent from my Nexus 4 using xda premium
Please Help me
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Visa Declined said:
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
yes they are absolutely stock. brightness 100% manual mode
it is not only the colors, it is the black spots too if you read my OP. they make my eyws suffer just by knowing they are there.
it is not a taboo to ask what you payed for, which is an perfect working gadget. and i payed almost 500 euro for that.
jdh10475 said:
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
just so you know i am in the mobile phone industry.
i have a service center for mobile phones. i do not want to mention which one i represent.
i am not talking about color variations or lcd suppliers, i tried to calibrate it, but nevermind that, as i keep on saying the spots make the difference.
and i never asked the service to change the MB. i was very specific describing the problem.
ashish2199 said:
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Click to expand...
Click to collapse
you can just peel the mylar of the on/off button and scratch it or clean it with glass fiber.
remont the mylar, remont the switch, assembly the phone.
should be working

Screen shifting

OK, I've noticed a strange occurrence that happens on my phone, its like the screen shifts down. What's up with that? I've attached an image below showing you what I mean.
Sent from my Nexus 6 using XDA Free mobile app
Phone is not rooted, running 5.1
Sent from my Nexus 6 using XDA Free mobile app (new user)
Whatttt lol never seen that on any phone before
I know, it's weird, it's only ever happened 3 times, twice in the last 2 hours.
Sent from my Nexus 6 using XDA Free mobile app
Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet
I'm thinking it might be a software issue, I didn't notice this until I updated from 5.0.1 to 5.1
Sent from my Nexus 6 using XDA Free mobile app
phyba said:
Wow. That's strange. Wonder if its a software issue vs a hardware issue. I've had my nexus 6 for a little over a month and haven't had that happen yet
Click to expand...
Click to collapse
with that line down the middle it seems like it's a permutation of the screen tearing effect.
BladeRunner said:
with that line down the middle it seems like it's a permutation of the screen tearing effect.
Click to expand...
Click to collapse
Um what?
Sent from my Nexus 6 using XDA Free mobile app
doubbleactiv said:
Um what?
Sent from my Nexus 6 using XDA Free mobile app
Click to expand...
Click to collapse
Known issue on the Nexus 6. Some devices the screen will "split" or tear down the middle and be unresponsive. I've had it happen. Your picture shows a definite line down the middle of your screen and I wonder if it is just another version of that issue.
line through screen
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks
calben13 said:
Hi guys
I too have the same issues with the Nexus 6. I notice it every time I watch netflix. Watching it horizontally, I will hat a horizantal line in middle and then sometimes even a vertical line. SO it looks like 4 window panes. I have to shut off phone to correct issue. Please let me know if you come up with a fix.
Thanks
Click to expand...
Click to collapse
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.
danarama said:
Does the screen go black, or does it freeze. If it is the latter, most people say an RMA will resolve it.
Click to expand...
Click to collapse
It continues playing the movie with the black line. I have read this happens often w Netflix our this phone.
Happened to me too. I've read that for some people locking and then unlocking the screen solves it but I had to restart it to bring it back to normal. The screen stayed responsive though.
I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.
StormMcCloud said:
I can only assume that no fix for this has been found. I also have the issue, though turning off the screen and turning it back on fixes it until the next time it messes up.
Click to expand...
Click to collapse
My nexus 6 started having this problem from a few weeks ago. I think I saw the black-line-in-the-middle issue initially as well, but the prevalent issue for me right now is shifted or wrapped-around screen (need to figure out how to post a picture - this is my first post). The amount of shift sometimes varies (as much as half of the screen), and the video playback is not affected (phone works fine other than the screen shift), and screen is not frozen. I have had the phone for about 6 months (T-mobile) and it's not rooted and it has the latest android version (5.1.1 I think). Initially it showed up when playing netflix for a while (like 10 minutes), then it happened in youtube as well. It only happens when the screen is in landscape mode, and it does not happen every time. Turning off the screen then turning it back on does not make the problem go away. Only reboot can fix the issue, but the problem will come back after some play time.
I haven't seen any post talking about the same problem, let alone people talking about this kind of problem 6 months after using their phones (most screen problems reported are within a few days after the phone was received). Anyone has similar experience? I haven't talked to t-mobile yet but I will. The last android update on my phone was from a while ago so it shouldn't be related to that, but it could be related to netflix/youtube app updates but I don't remember when I updated last time. I am also using a phone cover with a lid which I expect would make heat dissipation situation worse but I started using that cover many months ago so I don't think it should be related either.
Not same issue I'm quite sure but I had a small think black like going across my screen, just appeared one day... This line didn't quite touch the edges of the screen but had an even gap on each side where it ended. I did a factory reset and no dice so I ended up taking it back to Sprint and after attempting to tighten a ribbon and they could not fix it they ordered me a new one and I see now that my og N6 was indeed defective as the speakers sounded completely different and on this new one speakers don't sound like crap.. Tk God for insurance. :thumbup:

Categories

Resources