Okay! So, I wanted to find out if the HTC One Developer Edition would receive OTA updates directly from HTC (since we are after all not tied to any particular carrier). I had several discussion with the Support representatives. Note that I do not have the actual questions that I raised with me right now. So, I will just kinda summarize what I asked.
Here are the transcripts of those discussions:
1. Question: I recently purchased the HTC One 64 GB Developer Edition. I would like to know if the HTC One Developer Edition would also be receiving OTA updates as and when they taken place, like the other HTC One versions? Or would we who own the Developer Edition have to download them from your website htcdev.com
Srini, please keep in mind that every Software Update is thoroughly tested to ensure it will not cause any conflict with our HTC Sense User Interface, after tested the update is released to the carriers and the release is at their discretion.
Since your device is not carrier branded, you will be able to select the carrier of your choice and receive the updates directly from them, at the time they release it to their network. As well, your device comes with the bootloader unlocked you will be able to develop your own versions of the operating system on the device, or download them and install them on your HTC One.
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2. Not sure what was the question I asked here. But here's the reply anyway...
Srini, having an unlocked bootloader does not affect the OTA capacities of a phone, this will only be affected at the time you Root and customize the ROM on your device.
Regarding the software updates released by the service providers, these are deployed to their customer base via OTA or RUU, taking into account that you will have to use your device with a service provider of your choice, at the time they deploy a software update you can verify on your phone doing the following:
1. Slide the Notifications panel open, and then tap Settings.
2. Tap About > Software updates. HTC One checks if updates are available.
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3. Question: Would I not be receiving direct OTA updates from HTC? Why from carriers when I am not carrier dependent?
You will receive the updated directly from your carrier. Actually, we work closely with our carrier partners to ensure we deliver the best experience possible on our devices.
After internal testing, we test the software on live networks in order to confirm the experience matches our expectations, and carrier expectations, for performance, connectivity and platform stability. While testing takes time, we're working quickly with our carrier partners to rollout these updates.
Even if you have the developer edition, the carrier you choose will release the software updates when available.
What we might release at certain point is enhancements we have developed for your device, but for bigger software updates, you need to wait for your carrier.
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4. Hello Jennifer, Thank you for your response. I understand that the carrier would be giving the software updates. But in my case, although I purchased the HTC Dev edition from US, I reside in India. So, what would happen in my case? What about the minor & major software upgrades? Would I receive them? Because here in India, the carriers are not involved in the update process, like they do in the US. Hence, this question - would I be able to receive OTA updates (both minor & major) from HTC directly?
If you will stay permanently in India, using your HTC One Developer Edition, the best option to be inform and have the latest updates is to stay tuned to our official website at: https://support.htc.com/en
In this website we will post the updates available for your device.
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I cannot believe that HTC is redirecting me to a carrier for my updates. How is that even possible? Why should I be dependent on the carrier? Isn't that one of the main reasons for not purchasing a contract phone, so that I am not waiting (like forever) for the carrier's to send out their updates?
And I also checked out other forums on XDA and other forums throughout the web for similar questions. And I see that different people have received different answers. I just do not understand why HTC cannot have a single answer for this?
Does this mean we are forever dependent on http://www.htcdev.com???
Looking on HTCDev.com, it shows the Developer Edition as being linked to 'Brightstar US' and not HTC themselves so OTA updates will come from them. I could be wrong, though
HTC said that One Dev Edition will not receive OTA Update.
Because Dev don't need this and have an unlocked bootloader.
If some Dev need an HTC update, they can use a RUU
So, no chance of getting any sort of OTA for our Developer Edition?
Well - I guess all are wrong about this. At least most definitely, the HTC Customer service reps are. I initially got my HTC Dev version on 1.29.1540.3.
And I am happy to report that I just now got a System Update, upgrading it to 1.29.1540.16
Not sure what the improvements are though in this new version.
And thinking that i read that HTC said it will not release OTA update for Dev version, lol
Where can I purchase the developer edition 64 gb in black
HTC one X+ Elegancia V6.0
No. I didn't mean you guich. You were, after all, guided (or misguided) by HTC.
I meant it for those HTC reps who were untrained in this matter. What now angers me is that the those reps could've said we aren't trained or don't have any information about it....rather than misguiding customers.
Sent from my HTC One using xda app-developers app
Don't think it comes in black!!
Sent from my HTC One using xda app-developers app
lbaquerizo said:
Where can I purchase the developer edition 64 gb in black
HTC one X+ Elegancia V6.0
Click to expand...
Click to collapse
Theoretically there isn't Dev version in Black.
Sultan of Speed said:
No. I didn't mean you guich. You were, after all, guided (or misguided) by HTC.
I meant it for those HTC reps who were untrained in this matter. What now angers me is that the those reps could've said we aren't trained or don't have any information about it....rather than misguiding customers.
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
HTC is a basta** OEM
Guich said:
Theoretically there isn't Dev version in Black.
HTC is a basta** OEM
Click to expand...
Click to collapse
Yeah....Bastard...yes. But still love their ****in' phones! They make awesome phones! And this One is the beauty with the beast within.
Related
Out of curiosity, I just sent an enquiry to HTC UK about when they might be officially updating the device to 2.3.3 or a subsequent version. Here's the answer I got:
"Thank you very much for contacting the HTC technical support help desk. We are excited to announce that HTC Incredible will receive the Gingerbread (Android 2.3) update in Summer 2011. Stay tuned for details as we get closer to the update availability. Please, for HTC INCREDIBLE S downloads and useful information about your device goes to: http://www.htc.com/uk/help_howtos.aspx?p_id=389"
I don't know about all of you, but this disappoints me - the Desire S is about to be released and yet that will be shipping with 2.3.3. And 'Summer'? That could easily be as late as September. This is all starting to sound very similar to the last time I was burned by HTC when I had a Hero and I was hanging around for 6 months waiting for a 2.x update from Android 1.5.
Anyway, I've told them I don't think this is good enough. I just hope someone finds a root exploit soon so there's a chance of me keeping vaguely up to date with new Android versions. Otherwise I'm going to be more and more tempted to sell this thing on later in the year and find something a bit more update-friendly.
to be honest, that just sound like the marketing department haven't been told anything, and that is a safe, wide target area, I wouldn't read too much into it.
I too suffered the Hero saga, don't want a repeat of that
l0st.prophet said:
to be honest, that just sound like the marketing department haven't been told anything, and that is a safe, wide target area, I wouldn't read too much into it.
I too suffered the Hero saga, don't want a repeat of that
Click to expand...
Click to collapse
I see no reason why they shouldn't be able to release an update within the next month or so, rather than 'Summer'. It's the vagueness that concerns me more than anything else!
Also, am I right in thinking that all Incredible S models ship without any carrier/network specific branding or functions within the software? I'm hopeful that will cut down the time it takes to build and release the update.
I think the update comes in May or June the latest. You figure this phone is gone be in Canada on Virgin and Bell sometime early April and in the states on Verizon at the end of April. I figure once the phone is more widely available the update will come. If we are lucky maybe the official gingerbread rom for the Incredible S gets leaked in April.
According to Engadget Chinese (during the press conference of Desire S announcement in Taiwan), hTC representative suggested that Gingerbread for Incredible S would be available "in next 2 weeks". Considering European countries always get the OTA update earlier than Asia Pacific region (Desire, Desire HD, Desire Z, Aria, Legend...). If the news is true, UK should probably get the update in April.
And also they announced a partnership with Skype to provide customized version of Skype in 2.3 update to include video call ability, which is a great news for us. Just hope this Skype version works better than the one in Market...
doctorsax said:
Out of curiosity, I just sent an enquiry to HTC UK about when they might be officially updating the device to 2.3.3 or a subsequent version. Here's the answer I got:
"Thank you very much for contacting the HTC technical support help desk. We are excited to announce that HTC Incredible will receive the Gingerbread (Android 2.3) update in Summer 2011. Stay tuned for details as we get closer to the update availability. Please, for HTC INCREDIBLE S downloads and useful information about your device goes to: http://www.htc.com/uk/help_howtos.aspx?p_id=389"
I don't know about all of you, but this disappoints me - the Desire S is about to be released and yet that will be shipping with 2.3.3. And 'Summer'? That could easily be as late as September. This is all starting to sound very similar to the last time I was burned by HTC when I had a Hero and I was hanging around for 6 months waiting for a 2.x update from Android 1.5.
Anyway, I've told them I don't think this is good enough. I just hope someone finds a root exploit soon so there's a chance of me keeping vaguely up to date with new Android versions. Otherwise I'm going to be more and more tempted to sell this thing on later in the year and find something a bit more update-friendly.
Click to expand...
Click to collapse
I had similar bs answer from them..
my enquiry was that as I purchased the phone sim/ carrier free, and it is the carriers who will release the update..which carrier sim wld I need to be using to get it?
in fact the reply bypassed the question completely, saying just 'most carriers wld release the updat (really htc? so do i have to use a sim from a carrier that supports IS???)...and then went on to say 'what is more important is that when the OTA is released by your carrier, make sure you are using wifi to download..
All I wanted was straight answer like 'O2 will def be releasing the update, it doesnt come direct from us, and expect it in xyz'..
HTC havent even released it to carriers yet, so when they do that'l take another couple of months for them to tamper with it..HTC obviously have a finished product which works with sense ui as they've been parading it around on the Desire S..so must be ready for release before now.
chrisr27 said:
I had similar bs answer from them..
my enquiry was that as I purchased the phone sim/ carrier free, and it is the carriers who will release the update..which carrier sim wld I need to be using to get it?
in fact the reply bypassed the question completely, saying just 'most carriers wld release the updat (really htc? so do i have to use a sim from a carrier that supports IS???)...and then went on to say 'what is more important is that when the OTA is released by your carrier, make sure you are using wifi to download..
All I wanted was straight answer like 'O2 will def be releasing the update, it doesnt come direct from us, and expect it in xyz'..
HTC havent even released it to carriers yet, so when they do that'l take another couple of months for them to tamper with it..HTC obviously have a finished product which works with sense ui as they've been parading it around on the Desire S..so must be ready for release before now.
Click to expand...
Click to collapse
More likely than not, the official update will get leaked anyway, so I wouldn't worry too much about that if you're lurking here as you'll probably see it here first. I'm on 3 in the UK who definitely don't support this phone, so this is what I'll probably be relying on unless the update comes direct from HTC. I wouldn't rely on HTC support to know where it's coming from, they're clearly as much in the dark as we are but have to give an answer of some kind. They don't count on people actually being clued up already, sadly.
I agree that if the Desire S is getting it, we should be getting it soon, but I do understand if there's a short delay due to it having to be tested fully on differing hardware. It's just the vagueness and the timescale that gets to me.
if the official update does get leaked, could it be installed without root?
update def won't be from HTC direct, thats the one thing they are adamant about..your's is a perfect example of a carrier that therefore wouldnt be releasing the update..and as for the clowns at 3 dont get me started..I had a DHD from 3, contacted them about a ginbgerbread update and they just told me they were'nt doing it and that 2.1 was the latest version 3 had...erm, hello 3..i bought the phone from your shop with 2.2 already on it!
glad i got rid of my dhd tho...IS is tons better
my phone is hk version:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Aww u mad?
Sweet thread bro
Australia doesn't have it either
You're definitely not alone
Sent from my Incredible S
Me too for an HK incredible S :crying:
markj338 said:
Australia doesn't have it either
You're definitely not alone
Sent from my Incredible S
Click to expand...
Click to collapse
we not getting it till august. FIRETRUCK OPTUS (hehe firetruck stars with F and ends in UCK)
Crying? It's not like your phone is going to self-destruct if the ics update don't arrive
Sent from my HTC Incredible S using xda premium
Why are we complaining about optus when we are on custom roms?
Hopefully its not going to be bogged down by their firetrucking bloat/ 1 star apps like they did with the GB update which I unfortunately had to put up with for a day and a bit
markj338 said:
Why are we complaining about optus when we are on custom roms?
Hopefully its not going to be bogged down by their firetrucking bloat/ 1 star apps like they did with the GB update which I unfortunately had to put up with for a day and a bit
Click to expand...
Click to collapse
it will be but they re assure that you can DISABLE them not remove them unless you root haha
naathaanb96 said:
it will be but they re assure that you can DISABLE them not remove them unless you root haha
Click to expand...
Click to collapse
True about being able to disable them
Thats a good feature of ICS, and probably why the android devs decided to build it into ICS
But, laginess IMO creates the impression that the phone is crap
which creates the impression that the hardware is crap
and that HTC is crap
and android is crap
And thats why people buy iphones
Same with low end phones like the OG wildfire which didn't have a GPU
They are compared to the iphone (unfairly) and people class android in general as being crappy
Thats what happens in Melbourne/Australia anyway
/rant finished
And @OP don't cry, we are here for you, at least you don't have to put up with optus and their mediocre network and bloatware
w5062 said:
my phone is hk version:crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying::crying:
Click to expand...
Click to collapse
Cry ***** Cry!
You just had to read some threads here and so on, but instead you like to cry, you didnt?
If you really need ICS flash a ICS Rom out there.
Sent from my Incredible S using xda app-developers app
Yup, no update in the land of Aus, makes me sad .
But im on a custom rom so im not complaining..
Does anyone know if its possible to downgrade your HBOOT to acquire S-OFF if you install the update that will be rolled out in August?
I know it is currently possible. But will it be possible with the new update?
greg2126 said:
Yup, no update in the land of Aus, makes me sad .
But im on a custom rom so im not complaining..
Does anyone know if its possible to downgrade your HBOOT to acquire S-OFF if you install the update that will be rolled out in August?
I know it is currently possible. But will it be possible with the new update?
Click to expand...
Click to collapse
Not possible, it will most likely have the new hboot
The tacoroot exploit used now does not work with this new hboot
Better to s off now
I'm a little intrigued as to what's happening with the Virgin AU phones. While they are run on the Optus network and they have an Optus CID (OPTUS002) they are completely unbranded and have none of the Optus software installed and do not have a sim-lock either so theoretically they should get the same 'clean' update as the European WWE release. Virgin haven't said whether any updates will be pushed by themselves so I don't know if these phones will even get an update or whether they will get it at the same time as the branded Optus units. Due to the lack of customisation on Virgin phones, it's a bit ropey having to wait until late August to receive the update (if at all). One can only hope it's because they are ironing out even more bugs for the final release.
mr nick said:
I'm a little intrigued as to what's happening with the Virgin AU phones. While they are run on the Optus network and they have an Optus CID (OPTUS002) they are completely unbranded and have none of the Optus software installed and do not have a sim-lock either so theoretically they should get the same 'clean' update as the European WWE release. Virgin haven't said whether any updates will be pushed by themselves so I don't know if these phones will even get an update or whether they will get it at the same time as the branded Optus units. Due to the lack of customisation on Virgin phones, it's a bit ropey having to wait until late August to receive the update (if at all). One can only hope it's because they are ironing out even more bugs for the final release.
Click to expand...
Click to collapse
Maybe contact them and ask, I haven't heard anything from them either
markj338 said:
Maybe contact them and ask...
Click to expand...
Click to collapse
I did ask them a few months back when I was speaking to them regarding a billing issue. They said that any updates made for their phones are available from the manufacturers websites. The person I spoke to had no knowledge of the concept of OTA updates and said I should simply check the HTC website on a regular basis.
mr nick said:
I did ask them a few months back when I was speaking to them regarding a billing issue. They said that any updates made for their phones are available from the manufacturers websites. The person I spoke to had no knowledge of the concept of OTA updates and said I should simply check the HTC website on a regular basis.
Click to expand...
Click to collapse
With most of the phone people, their aim is to get you off the phone as quick as they can, and redirect your questioning
I know how stupid this question sounds, so hear me out before you tear my post apart.
I found out that if the boot loader becomes unlocked, then there are 4 apps that are deleted (Calculator is one, I don't recall the others). This seems really minor, but he post said that the One would refuse to update from that point forward because of the missing apps, throwing an error that prevents said updates. My fear is that future updates will be a rocky road and want to get some input from the community.
I'm wanting to get the developer edition, mostly because I want to have a phone that isn't tied to my carrier, has 64 Gigs of storage, and not have undeletable bloat-ware. Plus, I might develop for Android later down the road.
Should I get the carrier's phone, or can I put my fears at ease and get the developer edition?
This smells like fart...
Someone correct me if I'm wrong... But I would think without any carrier testing holding it back... Updates would come quicker for the developer edition.
Sent from my HTC One X using xda premium
It isn't called a developer edition for nothing.
1st you'll get it bootloader unlocked by default so no more HTC Dev and no more removal of apps.
2nd it is a developer edition. It should recieve updates far earlier than other variants cause you'll likely recieve beta updates which aren't released yet for you guys to test our the firmware before distributing it officially.
Tactical Fart said:
I know how stupid this question sounds, so hear me out before you tear my post apart.
I found out that if the boot loader becomes unlocked, then there are 4 apps that are deleted (Calculator is one, I don't recall the others). This seems really minor, but he post said that the One would refuse to update from that point forward because of the missing apps, throwing an error that prevents said updates. My fear is that future updates will be a rocky road and want to get some input from the community.
I'm wanting to get the developer edition, mostly because I want to have a phone that isn't tied to my carrier, has 64 Gigs of storage, and not have undeletable bloat-ware. Plus, I might develop for Android later down the road.
Should I get the carrier's phone, or can I put my fears at ease and get the developer edition?
Click to expand...
Click to collapse
Looks like I'm getting the developer edition then. Thanks for the help guys.
I've been reading alot about the Google Editions lately and where there updates come from, on this page it says that the updates are provided by Google:
http://blog.htc.com/2013/05/htc-one-google-nexus-experience/
But apparently the kernels are provided by HTC, what do you guys think and how long do you reckon HTC will take to come out with the updates if they do come from them due to there past history?
jwtrockz1998 said:
I've been reading alot about the Google Editions lately and where there updates come from, on this page it says that the updates are provided by Google:
http://blog.htc.com/2013/05/htc-one-google-nexus-experience/
But apparently the kernels are provided by HTC, what do you guys think and how long do you reckon HTC will take to come out with the updates if they do come from them due to there past history?
Click to expand...
Click to collapse
in retrospect, Google updates for Google Edition phones at provide by Google. But google is not responsible for distribution, HTC is.
HTC deal with the ROM as well as the GE HTC One uses an HTC kernel, not a Nexus kernel, so until the kernel is ready the ROM won't be released. We'll soon find out as there is a Google Announcement on the 24th so depending on how long after that it comes out will show how quickly HTC are making the kernel
Considering there's already been 4.3 leaks for the S4 GE, and 4.3 Spotted on the One GE - seems like the next update won't be a problem when it comes.
bbedward said:
Considering there's already been 4.3 leaks for the S4 GE, and 4.3 Spotted on the One GE - seems like the next update won't be a problem when it comes.
Click to expand...
Click to collapse
Yeah hopefully Google announce Android 4.3 and a new Nexus 7 2 tablet (been waiting for it all year lol) next Tuesday finger crossed
The HTC One Developer Edition got KitKat almost two months ago, and we've seen plenty of Sense roms released with KitKat as a result. However, is the official update that's supposedly coming out this month for regular non-developer edition phones going to be any different?
If not, why is there a delay at all?
thedancingbear said:
The HTC One Developer Edition got KitKat almost two months ago, and we've seen plenty of Sense roms released with KitKat as a result. However, is the official update that's supposedly coming out this month for regular non-developer edition phones going to be any different?
If not, why is there a delay at all?
Click to expand...
Click to collapse
Nope, it isn't gonna be any different. Its just taking time because of carrier modifications and many intermediate testing and approval stages. Read the HTC update chart that had come up on the xda portal a few weeks ago.
Sent from my HTC One using Tapatalk
n1234d said:
Nope, it isn't gonna be any different. Its just taking time because of carrier modifications and many intermediate testing and approval stages. Read the HTC update chart that had come up on the xda portal a few weeks ago.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
@thedancingbear
this is mostly right .. but AT&T have never followed the same path and their RUU and updates often include different radio's different hboot different touchscreen drivers and are better suited to AT&T US phones
(more fine tuned if you will). The basic kitkat will be the same but that's about it.
clsA said:
@thedancingbear
this is mostly right .. but AT&T have never followed the same path and their RUU and updates often include different radio's different hboot different touchscreen drivers and are better suited to AT&T US phones
(more fine tuned if you will). The basic kitkat will be the same but that's about it.
Click to expand...
Click to collapse
Don't most carriers have their own radios? I think the hboot will be the same across the ATT & Dev editions. Both are receiving the same update (4.06.1540.2) and have identical hardware.
Sent from my HTC One using Tapatalk
n1234d said:
Don't most carriers have their own radios? I think the hboot will be the same across the ATT & Dev editions. Both are receiving the same update (4.06.1540.2) and have identical hardware.
Sent from my HTC One using Tapatalk
Click to expand...
Click to collapse
The Developer Edition has already been updated 2 times
(their at .1540.3 now) and The carrier updates are not the same as the developer edition ..different radio / different build.prop / different drivers
Same basic kitkat features .. yes
clsA said:
The Developer Edition has already been updated 2 times
(their at .1540.3 now) and The carrier updates are not the same as the developer edition ..different radio / different build.prop / different drivers
Same basic kitkat features .. yes
Click to expand...
Click to collapse
Hmm. Nice to know..
Sent from my HTC One using Tapatalk