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I've just got my phone repaired 2 days ago due to same problem and its dead again. It's showing me 4 colours bars, unable to boot or switch off. Please see attached photo.
Technician Notes on the Service Repair Job Card says " Reconnected Flexes, Loaded New Software and Passed all tests."
Whatever Flexes means? Hardware circuit board problem? Anybody knows whats that?
Its going to be another 2-3 weeks wait for Three Sydney to repair it....sigh....
I'm unable to find similar reported problem online. Anyone, please advice. It died when it shows nothing on the screen with blinking green light. I've not done any flashing or mod of any kind, its a 4 month old phone.
the flexes are what connects the screen/other hardware on the sliding face to the main board on the part that does not slide. Seems like your kaiser is putting itsself into bootloader for some reason. if you have knowledge of mtty maybe running some mtty commands would tell us more of why it seems to like to erase its on memory lol... there is a whole section in the wiki on mtty and I thread I believe also try contacting POF or OLI they have vast knowledge about the works of the kaiser
Thanks for the tips austinsnyc, after leaving it on with the bootloader screen for the whole night until it drain the batt completely, I was able to boot up again while charging.
I'm still interested to know why would it suddenly just go to bootloader screen, i'll read up on mtty.
Cheers,
JK
lol, you might have been fine if you just did a soft reset. but still that doesnt solve the issue of why it went into bootloader in the first place
Thanks for reminding about the soft reset, I tried that when it happen for the very first time I had this problem. That didn't help either and I had to send in for repair.
Whats the purpose of the bootloader anyway? In what situation would it appear normally?
you can manually place your device into bootloader by holding the camera button and then reset. a device going into bootloader out of the blue is usually never a good thing........unless maybe there was a situation where the camera button was somehow held down while your device restarted.
I tried updating my phone and it got stuck on step 9 which was the reboot process. and the screen was just white with the HTC logo.
It was stuck on this step for a good 3 hours so i assumed something was wrong. I cancelled the update and unplugged the phone from the computer and it was stuck on the HTC screen still so i took out the battery.
And when i put the battery back in and tried turning it on it wouldn't turn on. And so now it my phone won't even turn on! I'm very frustrated. I thought at first it was dead but when i plugged it in the charger the charging light won't even come on. Tried Wall Charger and Computer
Please someone help! I need a solution
(Problem Solved by Flashing the Set with RIFF Box)
Try to put into bootloader and flash a rom from an ruu. You'll start from scratch but if it works it works.
Sent from my HD7 using XDA Windows Phone 7 App
@ Reeg420
Thanks for the Reply Man, But i try to put the Phone in Boot loader by Pressing the Volume Down Key and Power Key But no respond from the Phone...
Please advise if i am doing it Correct.
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Pretty sure that's how to put in bootloader. Try to take battery out out for like 2-3 minutes, put back in then try bootloader. Doesn't make sense since the Zune updates basically overwrites files to update, not like previous windows mobile updates that wipes the the phone then replaces everything. Keep trying. Is there a possibility the battery is dead?
Sent from my HD7 using XDA Windows Phone 7 App
tariqsdk said:
Its not showing any sign on Power at all even when i plug it to the PC or wall socket charger.
Click to expand...
Click to collapse
Whenever you update a phone and something goes wrong, it is always advised to make sure you DON'T remove the battery, especially while updating, if you hadn't removed the battery you could've ran the Windows Phone support tool. You have Bricked your mobile.
If there is no life not even charging you have bricked it.. Sorry to tell you this
You ain't the first person to brick your mobile and sadly you won't be the last
Quick Question: How were you updating your phone? via Zune client where it specifically says Do not remove the cable or battery.. Or via rom update manager for manually updating roms where it says the same thing? Hate to sound horrible but people should really pay attention to what it clearly states during updating..
Additional Info: Just thought id add and ask what you were updating, basically if you were updating either the bootloader or the radio (if these were in the update as well) you've bricked it, and with there being no life at all it tells me its dead and the cpu refuses to boot, the only way to bring it back from the dead is to JTAG it which I don't believe has been done for the HD7 yet and is a massive pain to do, Best thing you can do is send it in for repair and hope that they repair it, normally they don't
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
tariqsdk said:
I was updating it through Zune, And it was stuck at step 9 and it was stuck like 4 hours.
Well it is is Bricked then i guess this is my Last windows Phone
I was happy with my iphone 4 but i don't know what strikes at my head that i decide to sell it and buy this stupid HD7 ( May be i am Stupid not the Phone)...
I will hit the Repair Market to get it fix through JTAG ( I search on Google and find that it's Possible for HD7) and update the thread later.
Wish me Good Luck
Click to expand...
Click to collapse
I know iPhone 4's are perfect, I think Apple has 0% percent returns. Oh don't forget the bumper, they are so in season... and they help to prevent drop calls.
My guess is there is a reason for the 4 hour update, possibly the phone got disconnected breifly during the update... that happens and the phone will just sit there and never finish. I have a few micro USB cords and they seem to be a bit prone to faluire after months of use. My nephew, who is 19... and well as careless as a 19 year old was holding the phone in his hand did just that, almost bricked his. Fortunately for my nephew the 7720 update program had already copied everything to the phone and it was during the reboot so it updated anyway.
Well the Update is...
Here in Kish Island, No Repair Shop has that RIFF Box to do the Repair and One Guy has promise to do the Job in one week, So i Guess i have to wait till then and Manage on my all time Rough and Tough Nokia E5....
Yes, its Alive Again...
With the help of RifF box and 50 Bucks, its up and running again with all of my Data and apps,
i am thinking again about updating it on Mango update....What do u guys think should i give it a try?
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
qarsaoti said:
Can you please help me? i have same problem, i am in Tbilisi, and here repair markets could not fix my problem...
Can you please give me any info about that market?
did they had problem about imei repair? here is this problem and we can not fix it yet...
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Click to collapse
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
tariqsdk said:
Dear, I am afraid that i can't help you a lot on this as i just ask the repair shop and they said that they can fix it with the help of some hardware called RIFF Box and they did in few hours. Just to be noted that they have to disassemble your phone to so that.
regarding IMEI problem i have no idea too. Best of Luck and i can understand your feelings.
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Click to collapse
i heve the same problem and i have riff box
can u tell me how to repair my phone
thx
i did not fixed my phone problem yet, and he does not know how to fix it, he repaired it in market..
no solution to repair such phone ??
HTC HD7 is dead due to update failure step 9.
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
---------- Post added at 04:45 PM ---------- Previous post was at 04:41 PM ----------
hi tariqsdk,
Even my HTC HD7 is dead by the same reason as yours.
Can you plz help me out to get my phone alive?. I m currently in Singapore.
Please send me your valuable info.
Thanks
Uday
Dear all,
to be honest my phone is dead again when i try to do some ****ty update .....
i am trying to find someone to do this again. i will update accordingly soon.
I have the same problem
Hi, I have the same problem and my phone's been dead for 3 months now
I went to a repair shop in Cairo, and they did the JTag thing, but he was unable to download or install the right ROM... Everytime he tries installing a different ROM it fails and he has to start all over again.
Do you know where I can find/download the ROM that works with my T-Mobile HD7 after we do the JTag?
Still no Update....
Hey where you find a RIff box in Pakistan , I've half bricked my phone
Hi, my celphone is going crazy!
When it's off, and i press the power button to turn he on, appears in the screen the screen that appears when you plug on wall charger, (just like the attached one), and it doesn't turn on, the only way to turn it on is putting the battery while connect the charger and make the three button combo, enter in recovey mode, and then select "reboot system now"!
So, i've gone to a repair store, and them told me that my boot sector is damaged, becouse the excessive flash's, and need to be restored using one "box".
I've returned to two different stock roms, but didn't worked.
What could i do?
Thanks!
P.S.: last week i've had to fix my power button, that was not working.
Hello, I am no expert, but i think what the repair store meant is that you need a JTAG repair with a riff box. What this means is that you need to find someone who owns a riff box and has had a lot of practice with JTAG to solder a cable to your phone's motherboard and replace the boot image. This is a very difficult procedure, the only people I KNOW that can fix this for you would be the guys at this site
http://mobiletechvideos.mybigcommerce.com/
I believe they'll do it for around 80 US dollars, give them a try. Good luck pal!
One other option, depending on your soldering skills (or whoever you take the phone to) would be to try applying AdamOutler's Unbrickable Mod. That would let you flash over pretty much anything that could be causing your phone to hang.
That is a problem, i have no soldering skils, and hava no trust one to do it for me...
I'll try some .jar heindals, today....
Other problem is the distance, i live im brazil, to send my phone to mobiletechvideos guys i'll need to wait a very long time to get it back!
Thanks!
Problem Solved!
Hey Guys problem solved!
I've applyed two different heindal packages one was SamsungCaptivate-SGHi897-UCKB2-Rooted-One-Click form AdamOtler i think, and the other was i897-Speedmod-K13E-GBbootloaders-One-Click, them i've flashed again the CM9 ics!
Thanks for the help!
Okay, here's the deal..
A few months ago, an OTA screwed up my phone(dont ask). It got hard bricked and I had to JTAG the phone. Unfortunately, the guy who did the JTAG, probably didnt do it properly, he damaged some parts e.g. the camera wouldnt focus, the wifi range got extremely short etc. But the device worked...for 5 months or so without a hiccup. Until last week when the micro usb charging port failed and i took it to HTC Service Center to get it repaired. The port was repaired fine, but the phone went into bootloop and would be stuck on boot splash screen. I tested the bootloader by booting into it and found it was working fine, it was booting into recovery and everything. I decided to flash an RUU and set the device back, but before i could flash, when i put the device into bootloader, it blinked and went dead.
It wouldn't charge, it wouldn't boot...nothing.
So I took it back to HTC Service Center hoping that the battery was down or some reason but no..the guy said the motherboard is dead.
My question is, should I try to JTAG the motherboard again? Not from that guy, some other reliable person, but will it help?
I dont have warranty, so sending it in is out...
Will a right JTAG flash restart the phone or should I save the $35 I would have to spend on the JTAG?
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Info
Robin94 said:
So I got my Z3C about a month now. 6 weeks ago I thoughed my phone broke, suddenly it was dead. It looked like it was bricked, but I didn't do anything with it. There was no charging light, no fibrating on a hard reset, nothing. There was not even a connection with the adb.
So I send it to a repair point and they fixed it for me. I had no idea what that do, but I was happy with it.
Yesterday it happend again and I was pretty angry. A 3 month phone broke twice! I contacted the store, because I want a new one and not another repair, because i have no faith in another repair.
Now here comes the thing. Today I tried my phone again and suddenly it was working again.
You might think I should be happy, but I'm absolulty not, because now it is hard to prove there is something wrong with my device.
I suspect the repairpoint didn't fix anything, because it was working again at that point. So they just did a factoryreset
Has anyone experienced something like this or has any clue what the problem is?
Thanking in advance.
Click to expand...
Click to collapse
first of all you should make it clear If it s software problem (which level of software) or hardware
to get this u can Repair Xperia firmware by PCC to install fresh firmware
after that if problem remains u can be sure that problem is in hardware and ask for replace
in repair center they may just install new rom and return it so just ask for replacement
:good:
I k now this post is a little old but I have the same problem. After 6 weeks of flawless use my Z3C suddenly died. Nothing would bring it back to life. I spent several hours on the phone to sony support to no avail. We tried numerous manual and computer related fixes to no avail (including flashing a new stock rom which didn't work because no phone could be detected). Finally the tech gave up and said to return to return it to where I bought it. I was in the process of doing that when suddenly the phone worked again when I pressed the power button. battery charge was showing as 74%. Unfortunately I didn't do a factory reset while I had the chance.
This afternoon I didn't use the phone for 3 hours and now it's dead again. Nothing will wake it up again.
To me it sounds like a hardware fault, not software. This is a near new phone. This shouldn't be happening. I've searched the net and found numerous others having the same problem and in every case it has resulted in a replacement phone. Unfortunately my phone seller is a long way away. I guess that will teach me to buy local and pay and bit more.
Any suggestions please as I'm desperate.
I'm also in the same boat where my g/f Xperia Z3C just died and unfortunately the phone is out of warranty as it was a grey import and not local Aussie stock.
I have tried everything to get it working. When it does switch on it doesn't last more than a few hours before it goes back to a permanent coma.
I've wiped the rom and started from scratch when it was working with the Sony Xperia Repair centre but with little success.
I was left with little choice but to take it to a repair centre to find any faults with the hardware but I'm not feeling that confident they can fix the phone without replacing the whole board which isn't worth it.
Same thing.
Hello,
Today my phone shut downs itself and i realized it after 2-3 hours.Can't force reboot with volume up + power or the yellow button near the sim slot.Also no leds working to confirm if it takes electricity or not.My phones screen changed about a month ago due to having volume changes in 3.5 mm jack while listening music.Funny thing is i gave my phone for that same reason 8 months ago and they did not changed the screen and when i asked why you changed the screen, the lady said because 3.5mm jack is together with the screen(which i do not believe).I am hoping for device to wake up like jesus...
Edit: Does android have a log that reports every incident like windows does?If so how can i access it to see why my phone decided to die and ressurected by itself?I can't get this device to technical service cause it is fine now but i want to make sure it does not happen again.