I've just got my phone repaired 2 days ago due to same problem and its dead again. It's showing me 4 colours bars, unable to boot or switch off. Please see attached photo.
Technician Notes on the Service Repair Job Card says " Reconnected Flexes, Loaded New Software and Passed all tests."
Whatever Flexes means? Hardware circuit board problem? Anybody knows whats that?
Its going to be another 2-3 weeks wait for Three Sydney to repair it....sigh....
I'm unable to find similar reported problem online. Anyone, please advice. It died when it shows nothing on the screen with blinking green light. I've not done any flashing or mod of any kind, its a 4 month old phone.
the flexes are what connects the screen/other hardware on the sliding face to the main board on the part that does not slide. Seems like your kaiser is putting itsself into bootloader for some reason. if you have knowledge of mtty maybe running some mtty commands would tell us more of why it seems to like to erase its on memory lol... there is a whole section in the wiki on mtty and I thread I believe also try contacting POF or OLI they have vast knowledge about the works of the kaiser
Thanks for the tips austinsnyc, after leaving it on with the bootloader screen for the whole night until it drain the batt completely, I was able to boot up again while charging.
I'm still interested to know why would it suddenly just go to bootloader screen, i'll read up on mtty.
Cheers,
JK
lol, you might have been fine if you just did a soft reset. but still that doesnt solve the issue of why it went into bootloader in the first place
Thanks for reminding about the soft reset, I tried that when it happen for the very first time I had this problem. That didn't help either and I had to send in for repair.
Whats the purpose of the bootloader anyway? In what situation would it appear normally?
you can manually place your device into bootloader by holding the camera button and then reset. a device going into bootloader out of the blue is usually never a good thing........unless maybe there was a situation where the camera button was somehow held down while your device restarted.
Related
I have this wierd experience with my Imate PDA2K, yesterday, when I open my phone (imate pda2k), the screen suddenly flicker... and then it fades. so i did a soft reset, as i thought would help me out of the problem...But to my surprise, nothing happened, it goes on flickering and fading, until such time, that the screen totally faded, all you can see is a whjite screen with no thing visible.. after minutes of doing a hard reset, still nothing happened, i leave that **** phone on the shelf. after 30 minutes, I checked it and all things back to normal, the screen was ok till a couple of hours, and that same problem happened again till now... What im gonna do? I always end up as if I will throw that silly damn phone to the trash can.. hehe.. What could be the problem then? Is the poroblem was on the LCD? Will the upgrade to v1.40.. solve this? Pls any idea, im desperate..
hooo
No one cares? ..............m,b
Multiple posts of the same problem certainly won't help - if someone knows the answer they'll help but if they don't you'll just hack them off.
Be patient.
sorry for
posting that same problem again and again on different forums.. I thought that will be the fastest way for me to have the answer to my problem...
Now the screen of the phone back to normal, but still, I experience that flicker thing on the screen... Its hard for me coz, I bought the phone in the Middle east, and Im using it here in the philippine... and no imate product is being sold here in my place.
Hey...
the problem still there... Another thing I noticed was that the screen will fade and then for you to be able to see a text or anything on the screen, you have to press the on/off button.. but still after some times, same stupid thing will happen again and again...... what should i do? Anyone of you here experiencig that same problem with your blue angels?
hey
Im so desperate... the problem still there... I have not upgraded to the latest rom version yet.. Sometimes the screen goes blank (just all white).. and then when your press the on/off button several times, thats the time the screen will go back to normal, and then suddenly it will flicker for about a minute and then it stops. TO THOSE WHO ARE EXPERTS HERE IN THIS FORUM, ANY IDEA WHAT COULD BE THE PROBLEM? I DID A HARD RESET SEVERAL TIMES ALREADY AS I THOUGHT COULD HELP ME SOLVE THE PROBLEM BUT STILL NO IMPROVEMENTS.. FOR ME TO DECIDE IF EVER THE PROBLEM IS ON THE HARDWARE SIDE, MY MOTHER WILL BRING THE PHONE WITH HER IN KUWAIT, SHE WILL GO BACK THIS SEPTEMBER 11, WE'RE HERE IN THE PHILIPPINES NO IMATE DISTRIBUTOR HERE AND ITS HARD ON MY SIDE THAT WHENEVER THERE IS A PROBLEM ON THE PHONE, NOBODY ASIDE FROM YOURSELF THAT CAN HELP YOU SOLVE THE PROBLEM.............THANKS
hey
I b ring it to repair shop this morning, (actually they are not repairing Blue Angel) but he had tried to repair the same phjone with the same problem as mine before, he said that the problem was on the ( I dont know the right spelling though., hehe(Flex)? is it true?
Has anyone ever encountered the Kaiser's becoming completely dead, out of a sudden? HR doesn't help. It has the official Kaiser ROM - and not even any hacks.
After starting, it just prints "smart mobility", vibrates once and, atter a while, repeats this in an infinite loop.
Menneisyys,
my unit did exactly the same thing. Had to send it back, unit was exchanged for a new one.
This behavior goes hand in hand wit the "Standby of Death" and "Red Light of Death" behavior where the unit will no longer wake up from standby or will no longer start up even though a charger is connected. There is a thread on XDA-dev. about this syndrom.
The only information that I can give you is that my first Kaiser which finally died exactly like yours mid-December showed erratic behavior like restarting three times after soft reset and the SoD right from coming out of the box. The replacement unit never showed anything similar.
As far as I can remember there is a good chance that HTC as released a faulty production lot to the market showing these problems.
Get your unit replaced under warranty. Re-flash or any other repair attempts won't work.
Rgds
Joe
I had that issue. I went into bootloader and flashed a new ROM and it fixed the problem.
I am having the same problem now too - I can get it to hard reset after some twists, but it refuses to work when I restore a backup, I'll see if I can get a case that I can repeat so I can send it back...
PLLEASE WOULD SOMEONE HELP ME....
its been a few days ago that my screen was acting a lil weird...
First i would press on the left side of the screen but it would react on the right...
Example i would press on the start menu and it would open the sorta task manager....another example i was press on phone (left softkey) and it would go into program (right key)
and now i thought it was the rom so i got a new rom and now i cant get pass the align screen, and i have tried with 4 different roms now and still the same problem...
PLEASE HELP I LOVE THE DIAMOND I CANT AFFORD TO LOOSE IT
Thank YOU!!!
Try making smal circles arround the +
does anybody know how to get around this problem?
Download and use this remote alignment bypass utility , connect usb ....
link :- http://www.codefactory.es/descargas/family_1/product_3/MSP_RemoteAlignment.zip
alireza_simkesh said:
does anybody know how to get around this problem?
Click to expand...
Click to collapse
It's not software's problem, it's more hardware problem, exactlier touch screen problem, for this kind problem we can't do anything, just to send phone to repairing service, and to hope , problem will'not repeat, but from my expirience, just after 10-15 days of using, touch screen start to not responding, i scarried all htc diamonds after some period, became same, and i think this is generally problem of htc diamond 1st generation, maybe for htc diamond 2 , htc company solved this "strange" and big problem, cause this situation means, give money for nothing and problems!
Giving 2 years warranty is ****, if phone will start 3rd year of using with same problem, maybe is better to give 5 years of warrant , cause this problem
I don't know if you've fixed this but i had this very problem and it turned out if you wiped the screen over once then it would be okay.. strange i know but theres quick fix that worked for me.
I had the same problem, I send it to service and tey changed the display
I've same problem, the screen only works well when phone is cold, after warms up it shows the same sintoms
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
last tuesday diamond came back from service with new screen....today the same problem
mhoesch said:
Got the same problem here - when the phone is cold its 99% ok, when it gets warm (or even hot due CPU heavy to flash websites), it starts with this touch screen "dance" (and empties the battery in maybe 2 hours by not going into sleep mode).
But I found out that somehow giving the lower screen border a "massage" does help. I guess there is some screen to board connection behind, which does not get 100% contact when the device is warm/hot.
Click to expand...
Click to collapse
Well i tried to make some pressure but same problem. I can disassemble the phone and see if something is not in place, and also use some contact spray to improve connection. Did someone try something like that?
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
i had the same problem as you due to water damage from using it after a shower. sent it off for warranty and they sent me a refurbished one. sending it off again because it had bad whites and a dodgy centre button.
to bypass the screen alignment screen create a file called "welcome.not" and put it in the root directory of the phone. not in the internal storage, you must put it in the device storage.
Hi all,
I need help, or at least my Kaiser needs help!
Let me explain : a few days ago I saw that my waiting cursor was turning and turning. So I decided to perform a soft reset. No luck, the screen remained black after that.
After several soft resets, I thought it was time to do a hard reset. But it didn't work either!
I went through forums, wiki and lots of search engines, so my next move was to try the bootloader. Usuccesfully, except that now the green led is on. It doesn't blink, it's just green. And the screen is still black.
I've heard of white screen issues, of multicolor screen issues, but no case of black screen with the green led.
I never flashed my ROM, I don't use any cracked software and I allways take care of my phone, so I have no idea of what did happen.
What do you think about that? Is my Kaiser bricked? any comment ? Any advice ?
Thanks in advance.
Not Bricked
Hi
Sorry to hear your device has stopped working.
I don't think it's "Bricked" in the classic sense because you haven't done anything that would have damaged the boot section (IPL/SPL) of the ROM storage area (EPROM chip to be precise). It's possible that some part of the ROM memory has become corrupt on it's own. What were you doing at the time of the soft reset? If you were renaming/replacing files in the ROM of the device using a 3rd party file explorer this might have caused a problem of this kind but not much else.
It sounds more like some kind of hardware failure. Could you have damaged the Mini-USB port on the bottom of the phone? If you've never flashed a ROM, radio or splash screen then your manufacturer's (i.e. HTC's) warranty should be intact, if the device is within the warranty period. I think HTC offer a two year warranty period, but don't quote me on that. If you bought the item recently and have proof of purchase, you should probably take the device to the shop where you bought it and ask for a replacement under the warranty.
Cheers
andrew-in-woking
Thank you but...
I'm not very proud of it, but when my phone started to be a mess, I was trying one of the "fart machine" cabs floating around the forum... Sad end for a Kaiser.
Unfortunately in France we only get a one-year warranty on this kind of product (to force you to sign for an extra warranty I guess).
Ok then, I think I can only sell it on [email protected] for spare parts now, to save at least a few bucks.
Thank you for your comment anyway.
Hello to all you fine folks at xda.
I am not entirely new to your site but decided to register so I could post this thread since I am in need of your help.
I have already read hundred of threads on bricked/frozen/sod/... touch diamonds, but my situation seems to be unique.
So I have had my diamond for about 2 years now but haven't been using it for the last 6 months because of a sudden brick.
First of all you should probably know that I never tried to tamper with any soft or hardware of this phone so it may be considered a clean phone .. no romming no tweaking no installing of doubtable software etc..
When it bricked my diamond was in normal use (can't remember exactly what I was doing at the time but I think I was just texting to som1..). It suddenly went to black screen .. turned itself off.
I tried power button.. nothing
I tried red reset button at the back.. nothing
I tried power+vol down+center.. nothing
I tried charging.. nothing (not even circular light around the middle button).
I tried hooking it up to my pc.. nothing(no charging signs, not even a pop up on my pc that i connected a usb device)
I tried leaving the battery out for a while and re-inserting.. nothing
I tried a full charge overnight.. nothing
I tried slamming it into my head.. headache and nothing else..
So because all of the other threads about bricked diamonds seem to be about tampered with diamonds, I am wondering if there is a standard solution or other way that I can get my brick running smoothly again?
Hope I find tons of your answers and tips below!
Best regards and thanks in advance, Sam.
Bricked diamond
Two years is a long time for the battery life to be over. have you tried changing it?
No I haven't do they die that easily nowadays ? my other phones non pda all did much longer with their batteries..? What does a new battery cost me? thanks...
Why don't you go to a repair center or send it in for repair? You obviously didn't do anything that caused the malfunction, so why don't you give it a go.
In Europe you have a standard 24 months warranty on the device; hopefully you're in time.
Good luck