4G on a call but can't send text - Sprint HTC One (M7)

I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?

robfactory said:
I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?
Click to expand...
Click to collapse
I had the same issue with mine when i first got it.. And it would switch from 4g to 3g and drop a call. For me im not sure if its a cell tower issue or not. Sprint says it isnt but i just disabled it for now using http://forum.xda-developers.com/showthread.php?t=1636345
Would like to know more if anyone has any input

robfactory said:
I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?
Click to expand...
Click to collapse
I was able to send a text while on a phone call but I was only on 3G(with no data). Haven't tried it with 4G but it should function the same.
Sent from my HTCONE

Related

MMS issues

Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
I'm not sure what might be going on, but I sent probably a dozen or so yesterday with no issues. Here's hoping it's a setting or something, and not a faulty unit
radi0chik said:
Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
Click to expand...
Click to collapse
it's a network issue.. have had same problem all day. I am in atlanta so I dont know if it is area specific.. but I know a few others with same problem.. just going to give it time
Same problem here...
Sent from my HTC PH39100 using XDA App
Same
Had the problem all day on a drive from Orlando to Atlanta. Tried again in Atlanta around 8PM, and it went right through.
ATT Phone Support did not have the first clue. Why am I not surprised?!
very interesting. I got transferred to the 2nd tier tech support with AT&T and she just kept trying things and asking me to reboot and try again. Weird thing was they would send me a test mms msg and I couldn't download/view the attachment they sent. But after she rebooted/reset it, it seemed to be fine, and has been ever since. I was in downtown Dallas when this problem was occurring earlier today.
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
Sent from my HTC PH39100 using XDA App
aLLbLack3v3ryth1ng said:
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
Click to expand...
Click to collapse
Reboots of the provisioning site or my Vivid?
MMS and SMS
Can't even send an SMS now. I really hate to have to call ATT Customer No Service!

Missed Calls

Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Iwannagiv said:
Are you sure its recent calls? Depending on your carrier it might log it and send it as a reminder later or something like that.
Click to expand...
Click to collapse
yes very sure, just had a msg saying a mate tried calling 4 minutes before the text arrived. called him back and asked if he tried calling. he said yes.
tauran said:
Hello,
I'm on EE UK network and I keep getting text messages that i've missed a call even when i'm at home where i'm connected to wireless and also have 3 or 4 bars signal.
don;t understand why this keeps happening. I try calling my phone from another mobile and it works OK.
Any one know why this might happen?
Thanks
Click to expand...
Click to collapse
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Magik_Breezy said:
Problems like this are quicker to fix by wiping your phone, if you have data you want to backup either use titanium backup or do a nandroid backup (build into CWM)
Click to expand...
Click to collapse
I've wiped the phone but just found the problem still exists, any help with this will be appreciated. It's very annoying that people cant get through to me.
I read somewhere that the problem might be something to do with the 4g network. the network needs to switch from 4g to 3g to receive voice calls and if it doesn't switch quick enough, it results in a rejected/unconnected call but gives me a text to say someone couldn't get through.
is that possible?
I also have the same problem. While I was holding my device which had three bars of signal ,I was calling my number from a friend and kept getting the msg that it was not available, ..after 2 mins I received about 5 "missed call" messages. I think it's problem of EE though.
Sent from my GT-I9305 using xda app-developers app

[Q] No text msg with Airave

I got the phone yesterday after work and started my set up and after messing around all night and today I noticed I was unable to send or receive text. After talking to Sprint it seems it is my Airave that is keeping it from sending and receiving. Once unplugged it sends and receives just fine.
Has any else had this issue and found a way to correct it?
I have the same issue, called Airave support yesterday and they were gonna look into it and call me back today.... nothing as of yet. I also can't even make phone calls on the Airave either though, get some goofy message when trying to make a call.
That would explain my crappy text service last night. Roam widget won't work either, don't know if roaming is working. Anyone else (not to derail the op)?
Sent from my soon to be rooted HTC One.
Drove through a roaming 3g area today and got some crazy 3g speeds
Sent from my HTCONE using xda app-developers app
Airave always has issues with texting. I have one at my house and it would always mess up my messages it sent like 30 of the same message to the same person
Sent from my EVO using xda premium
Yeah my Airave had the multiple texts issue if I was texting "too fast", but I've learned how to work around that and just not text too much too fast. However, when my ONE was on the Airave, it wouldn't send at all, just gave me the red exclamation point. I also tried making phone calls and they wouldn't go through. Works find on my old EVO 4G. Will keep posted on anything I can find out.
Yea with my Evo Lte I got the multiple text issue, but with the One I too can't send with the Airave plugged in only thing I could do was unplug and then I could send text.
Sent from my HTCONE using Tapatalk 2
Had same problem with my wife's phone day I brought it home called Sprint and they zapped both my air rave and phone. Then reset PRL and all is well. Funny thing is tech on phone said "Oh you live in Texas you should regularly update your PRL."
Sent from my HTCONE using xda premium
Ryno_666 said:
Had same problem with my wife's phone day I brought it home called Sprint and they zapped both my air rave and phone. Then reset PRL and all is well. Funny thing is tech on phone said "Oh you live in Texas you should regularly update your PRL."
Sent from my HTCONE using xda premium
Click to expand...
Click to collapse
Interesting, I thought they did the same for me but to no avail. I'll try it again tomorrow. Good info!
Sent from my HTCONE using Tapatalk 2
Things have seemed to clear up for me. Called Sprint, tower upgrades at the time... Smh. :banghead:
Sent from my soon to be rooted HTC One.
smatherlee said:
I got the phone yesterday after work and started my set up and after messing around all night and today I noticed I was unable to send or receive text. After talking to Sprint it seems it is my Airave that is keeping it from sending and receiving. Once unplugged it sends and receives just fine.
Has any else had this issue and found a way to correct it?
Click to expand...
Click to collapse
I had this issue as well on Friday night when I got home with two new HTC Ones. The issue comes down to the Airave and the MSID of your phones. The Airave tech I spoke to told me that the Airave was holding on to the MSID on the old phones. Here is how they resolved it:
Airave support first wanted me to modify the MSID on the old deactivated phones. Unfortunately, the old deactivated phones were running CM 4.2.2, so the EPST codes they wanted me to dial would not work. If you have a semi-stock ROM running on your old phone, you may be able to solve the issue by following the Airave support instructions and resetting the MSID on the old phone.
With my scenario, they had me modify the MSID on both of the new HTC Ones. Call into Airave support (866-556-7310), and they should be able to walk you thru changing the MSID on your new HTC One.
After completing their steps, both of the NEW HTC Ones are working great. Airave coverage now works for calls, text, and data. When I leave Airave coverage, everything works as it should.
luigi311 said:
Airave always has issues with texting. I have one at my house and it would always mess up my messages it sent like 30 of the same message to the same person
Sent from my EVO using xda premium
Click to expand...
Click to collapse
I got (received) the same message over and over for (12 times) from one person yesterday. Quite annoying. any solutions?
jejunum said:
I got (received) the same message over and over for (12 times) from one person yesterday. Quite annoying. any solutions?
Click to expand...
Click to collapse
Only way I know how to stop the repeating messages is to reboot your phone. The other person would tell me that it was sending her the same message more than once so I just rebooted and that seemed to stop it
Sent from my EVO using xda premium
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
Worked like a charm, thanks
Sent from my HTCONE using Tapatalk 2
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
I tried that as well on Friday night but did not work. Calls and inbound texts would work, but still could not send any outbound texts. Airave support was great though and got it all squared away.
Sent from my HTCONE using Tapatalk 2
n3x1s said:
I tried that as well on Friday night but did not work. Calls and inbound texts would work, but still could not send any outbound texts. Airave support was great though and got it all squared away.
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
What steps did they take in your situation? I usually just had to update my prl, profile, and power cycle the Airave with no phone call to tech support. I just got mine yesterday and haven't had any issues sending or recieving texts or phones calls inbound or outbound with the HTC One so far at least! My GS3 used to receive multiple texts and not send them out when sent. I have the 2.5 Airave in my home. Which Airave do you have??
Worked for me, good find. Still never received a call back from Airave tech support, shocker
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
Unfortunately this did not work for me. red triangle after following the above. I will call the company and see where I get.
jmsdahutt said:
What steps did they take in your situation? I usually just had to update my prl, profile, and power cycle the Airave with no phone call to tech support. I just got mine yesterday and haven't had any issues sending or recieving texts or phones calls inbound or outbound with the HTC One so far at least! My GS3 used to receive multiple texts and not send them out when sent. I have the 2.5 Airave in my home. Which Airave do you have??
Click to expand...
Click to collapse
How do you know which airave you have? I know mine is white and says airvana on it.
Sent from my PG06100 using Tapatalk 2

sms failing but actually sending

regular sms (textra) will take minutes to send, usually failing once or twice. i was just informed that the failed texts are actually sending. this problem is new in the last 2 days and it's KILLING ME, any advice would be great.
edit: i have wifi calling and VoLTE off
further edit: this issue persists with and without data and wifi on and off. i've tried every combination. and when texts do send, they take at least 30 seconds to go through. i've been texting my google voice number and they're received on there before they're even marked sent on my phone. i'm in nyc, with full 4g LTE connection
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
J
Sent from my SM-G920T using Tapatalk
pestilencec11 said:
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
Click to expand...
Click to collapse
I'm using Textra with T-Mobile just fine!

Google Messages Bug

Interesting thing going on with Messages.
I have my AT&T Sim in my Huawei Mate 20 X. My Pixel 4 XL is on beside me using WiFi. But I'm not using it. It's just on.
I texted my wife a minute ago using my Mate, but her replies come to my P4XL, even though it does not have a sim in it. I tried to respond to her text using the P4XL, but it won't send. So, I replied using the Mate. All of her responses come to the P4XL, not the Mate with the sim that my texts originate from. Weird.
Not really a bug, I guess. Just an interesting thing.
Same thing happens here
Even if I have no service (international) but connected to wifi I can make and send calls and text
You're probably using RCS, or something is stuck as though you're using RCS.
dhorgas said:
You're probably using RCS, or something is stuck as though you're using RCS.
Click to expand...
Click to collapse
Yep. @scienceguylabs
Turn off 'chat' features in messages.
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
scienceguylabs said:
Thanks, everybody. I turned off chat features and all is good. I wonder, though, why I could receive messages but not send???
Click to expand...
Click to collapse
Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
v12xke said:
Dunno. Theoretically it should work. I send and receive text messages (and calls) all the time with only a Wi-Fi signal, but I've never pulled my SIM to test it. Hand in hand with Wi-Fi calling, RCS is a great thing. Not sure why one would want to switch it off.
Click to expand...
Click to collapse
I agree. It's great.
I turned it off on the phone I'm not using. I have it enabled on my 20X, although, it doesn't work all the time. It gets stuck on "Connecting" a lot.

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