I got the phone yesterday after work and started my set up and after messing around all night and today I noticed I was unable to send or receive text. After talking to Sprint it seems it is my Airave that is keeping it from sending and receiving. Once unplugged it sends and receives just fine.
Has any else had this issue and found a way to correct it?
I have the same issue, called Airave support yesterday and they were gonna look into it and call me back today.... nothing as of yet. I also can't even make phone calls on the Airave either though, get some goofy message when trying to make a call.
That would explain my crappy text service last night. Roam widget won't work either, don't know if roaming is working. Anyone else (not to derail the op)?
Sent from my soon to be rooted HTC One.
Drove through a roaming 3g area today and got some crazy 3g speeds
Sent from my HTCONE using xda app-developers app
Airave always has issues with texting. I have one at my house and it would always mess up my messages it sent like 30 of the same message to the same person
Sent from my EVO using xda premium
Yeah my Airave had the multiple texts issue if I was texting "too fast", but I've learned how to work around that and just not text too much too fast. However, when my ONE was on the Airave, it wouldn't send at all, just gave me the red exclamation point. I also tried making phone calls and they wouldn't go through. Works find on my old EVO 4G. Will keep posted on anything I can find out.
Yea with my Evo Lte I got the multiple text issue, but with the One I too can't send with the Airave plugged in only thing I could do was unplug and then I could send text.
Sent from my HTCONE using Tapatalk 2
Had same problem with my wife's phone day I brought it home called Sprint and they zapped both my air rave and phone. Then reset PRL and all is well. Funny thing is tech on phone said "Oh you live in Texas you should regularly update your PRL."
Sent from my HTCONE using xda premium
Ryno_666 said:
Had same problem with my wife's phone day I brought it home called Sprint and they zapped both my air rave and phone. Then reset PRL and all is well. Funny thing is tech on phone said "Oh you live in Texas you should regularly update your PRL."
Sent from my HTCONE using xda premium
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Interesting, I thought they did the same for me but to no avail. I'll try it again tomorrow. Good info!
Sent from my HTCONE using Tapatalk 2
Things have seemed to clear up for me. Called Sprint, tower upgrades at the time... Smh. :banghead:
Sent from my soon to be rooted HTC One.
smatherlee said:
I got the phone yesterday after work and started my set up and after messing around all night and today I noticed I was unable to send or receive text. After talking to Sprint it seems it is my Airave that is keeping it from sending and receiving. Once unplugged it sends and receives just fine.
Has any else had this issue and found a way to correct it?
Click to expand...
Click to collapse
I had this issue as well on Friday night when I got home with two new HTC Ones. The issue comes down to the Airave and the MSID of your phones. The Airave tech I spoke to told me that the Airave was holding on to the MSID on the old phones. Here is how they resolved it:
Airave support first wanted me to modify the MSID on the old deactivated phones. Unfortunately, the old deactivated phones were running CM 4.2.2, so the EPST codes they wanted me to dial would not work. If you have a semi-stock ROM running on your old phone, you may be able to solve the issue by following the Airave support instructions and resetting the MSID on the old phone.
With my scenario, they had me modify the MSID on both of the new HTC Ones. Call into Airave support (866-556-7310), and they should be able to walk you thru changing the MSID on your new HTC One.
After completing their steps, both of the NEW HTC Ones are working great. Airave coverage now works for calls, text, and data. When I leave Airave coverage, everything works as it should.
luigi311 said:
Airave always has issues with texting. I have one at my house and it would always mess up my messages it sent like 30 of the same message to the same person
Sent from my EVO using xda premium
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I got (received) the same message over and over for (12 times) from one person yesterday. Quite annoying. any solutions?
jejunum said:
I got (received) the same message over and over for (12 times) from one person yesterday. Quite annoying. any solutions?
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Only way I know how to stop the repeating messages is to reboot your phone. The other person would tell me that it was sending her the same message more than once so I just rebooted and that seemed to stop it
Sent from my EVO using xda premium
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
Worked like a charm, thanks
Sent from my HTCONE using Tapatalk 2
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
I tried that as well on Friday night but did not work. Calls and inbound texts would work, but still could not send any outbound texts. Airave support was great though and got it all squared away.
Sent from my HTCONE using Tapatalk 2
n3x1s said:
I tried that as well on Friday night but did not work. Calls and inbound texts would work, but still could not send any outbound texts. Airave support was great though and got it all squared away.
Sent from my HTCONE using Tapatalk 2
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What steps did they take in your situation? I usually just had to update my prl, profile, and power cycle the Airave with no phone call to tech support. I just got mine yesterday and haven't had any issues sending or recieving texts or phones calls inbound or outbound with the HTC One so far at least! My GS3 used to receive multiple texts and not send them out when sent. I have the 2.5 Airave in my home. Which Airave do you have??
Worked for me, good find. Still never received a call back from Airave tech support, shocker
Sisyphus306 said:
This seemed to fix it for me:
1. Unplug Airave.
2. Update PRL on phone; reboot it.
3. Turn phone on airplane mode.
4. Plug in Airave and wait for it to boot completely.
5. Turn off airplane mode and wait for it to establish data connection.
6. Test.
Sending & receiving texts worked, as did making/receiving calls.
Click to expand...
Click to collapse
Unfortunately this did not work for me. red triangle after following the above. I will call the company and see where I get.
jmsdahutt said:
What steps did they take in your situation? I usually just had to update my prl, profile, and power cycle the Airave with no phone call to tech support. I just got mine yesterday and haven't had any issues sending or recieving texts or phones calls inbound or outbound with the HTC One so far at least! My GS3 used to receive multiple texts and not send them out when sent. I have the 2.5 Airave in my home. Which Airave do you have??
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Click to collapse
How do you know which airave you have? I know mine is white and says airvana on it.
Sent from my PG06100 using Tapatalk 2
Related
Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
I'm not sure what might be going on, but I sent probably a dozen or so yesterday with no issues. Here's hoping it's a setting or something, and not a faulty unit
radi0chik said:
Anyone else tried and succeeded to send/receive MMS? I just today tried to send my first one. Errored out as unsuccessful. On the phone with AT&T now. They tried sending me a test mms, and I cannot download it. I'm currently on LTE, but when i originally tried to send it, I was on "4g" or hsdpa.
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Click to collapse
it's a network issue.. have had same problem all day. I am in atlanta so I dont know if it is area specific.. but I know a few others with same problem.. just going to give it time
Same problem here...
Sent from my HTC PH39100 using XDA App
Same
Had the problem all day on a drive from Orlando to Atlanta. Tried again in Atlanta around 8PM, and it went right through.
ATT Phone Support did not have the first clue. Why am I not surprised?!
very interesting. I got transferred to the 2nd tier tech support with AT&T and she just kept trying things and asking me to reboot and try again. Weird thing was they would send me a test mms msg and I couldn't download/view the attachment they sent. But after she rebooted/reset it, it seemed to be fine, and has been ever since. I was in downtown Dallas when this problem was occurring earlier today.
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
Sent from my HTC PH39100 using XDA App
aLLbLack3v3ryth1ng said:
Something is causing data connectivity issues. I'm not sure if it is on the provisioning site or not but after a few reboots, you should be fine.
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Click to collapse
Reboots of the provisioning site or my Vivid?
MMS and SMS
Can't even send an SMS now. I really hate to have to call ATT Customer No Service!
I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?
robfactory said:
I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?
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Click to collapse
I had the same issue with mine when i first got it.. And it would switch from 4g to 3g and drop a call. For me im not sure if its a cell tower issue or not. Sprint says it isnt but i just disabled it for now using http://forum.xda-developers.com/showthread.php?t=1636345
Would like to know more if anyone has any input
robfactory said:
I was on a call yesterday and was using 4G.
While on the call I proceeded to send a text, but kept on getting errors until I hung up.
To my understanding, this shouldn't be happening.
Am I correct?
Click to expand...
Click to collapse
I was able to send a text while on a phone call but I was only on 3G(with no data). Haven't tried it with 4G but it should function the same.
Sent from my HTCONE
Hi Guys, new user long time lurker here.
Getting to the point, my HTC One was doing amazing until I woke up this morning. It is currently running ARHD 3.2, the stock google rom and I've been loving it. I was getting mms last night, woke up in the morning and I couldn't send or receive them. I have tried everything. I wiped it, flashed it again, wiped it, then (the weirder part) restored a backup of ARHD which was the tweaked Sense rom, I believe it was 12, and I still had the same problem. i've removed APN, added them, changed them, and still nothing. Any ideas? I've also changed my messaging apps, moved to Textra, and still nothing. Logically it seems as though something has been removed or edited in my phone that causes the block, but even a restore which was from 32 days ago still cannot send mms. I'm stumped. Also I have made sure my data was on and all that stuff.
Thanks guys, I appreciate anything you can help me with.
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
Call your service provider and ask them about it. Or test another phone that's on the same tower, if capable.
Sent from my HTC One using XDA Premium 4 mobile app
bbinder said:
Someone posted what sounds like the exact same thing in the Android forums but this site won't let me paste the link. Carrier is AT&T and they were stumped.
Sent from my HTC One using Tapatalk 4
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Click to collapse
I guess ill try my parents phone. If nothing changes I'll call the provider tomorrow.
EDIT: it seems to be a tower issue since my mothers phone can't send MMS either. It's strange because it had the same problem at work, but that was only ten miles away. But in a city area. Quite frustrating.
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
bbinder said:
This is the thread. Sounds similar no?
Sent from my HTC One using Tapatalk 4
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Sounds similar. I have absolutely no other issues it's just mms. internet is fine, everything is a ok.
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
NextNexus said:
Exact same problem with my unlocked htc one since last night. Was in multiple group chats and all of a sudden I couldn't send or receive any mms messages to or from the groups. Problem is persisting this morning. I'm in the NYC area and wondering if there are network issues. Where are you located?
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Click to collapse
Lower bergen county, near Newark Nj. seems to be trend happening here!
I've been on the phone with support for awhile now, nothing has changed on my phone, they said they reset my network when I turned it off like twice, now I can receive them but not send them.
Late update, but this happened to both my phone (Trickdroid 9) and my girl's (stock, unrooted) that night. Working now, but it was annoying as all hell.
New issue. I can now send and receive pictures! awesome! Bad news: while I am connected to wifi, I do not have anything other than minimum service, so I can only text and call! I understand that the wifi is being used, but I can't send or receive mms for example if i'm on a wifi network. is it as simple as fixing an APN? or changing it? Anything possible? Searching only gets me people who want to turn of LTE with wifi so I'm stumped!
Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
tommason1968 said:
Every time I call I get a message that I'm roaming and I can't make a call. Text messages don't go through either. At least I still have a data connection... Right
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I have the same issue, did you find any sort of fix?
Yes I updated my profile and prl. Not sure why or how it got to that point though
Sent from my 831C using xda app-developers app
Same thing
I'm having the same problem. It seems like it started when I updated to the newest software. When I'm right next to a tower, it seems to work normal, but when I get anywhere else...not so much. It will show signal, but disconnect right after I dial. After multiple attempts at provisioning, and manual reprogramming, they determined that it was an antenna problem and that I should take it into a store to get it replaced.
I'm having the same issue before and after updating. Sounds like a tower upgrade issue Imo
Sent from my awesome HTC M8
I thought that I had fixed it through a profile and prl update, but yesterday afternoon I lost everything. Took it back to the sprint store and was told that the connection issues are because of people buying or switching to the new S5 causing provisioning issues. The only time my phone works is over wifi. It's going back today
Sent from my 831C using xda app-developers app
Fux the s5. Fux Sprint for not running the numbers on making sure it's network doesn't crash. The network is a nightmare in Chicago.
Sent from my 831C using Tapatalk
Pretty sure the network crap is just an excuse .... Just hope they realize and update their crap . I'll be hanging on awhile longer it not I'm just gonna call up htc and get it replaced after the 14 days
I was having the same problem and it turned out to be my Air rave. Called Air Rave direct 866-556-7310 and they reset my system. Everything fine now. Seems my air rave was stuck trying to connect my old phone. Maybe it'll help someone.
regular sms (textra) will take minutes to send, usually failing once or twice. i was just informed that the failed texts are actually sending. this problem is new in the last 2 days and it's KILLING ME, any advice would be great.
edit: i have wifi calling and VoLTE off
further edit: this issue persists with and without data and wifi on and off. i've tried every combination. and when texts do send, they take at least 30 seconds to go through. i've been texting my google voice number and they're received on there before they're even marked sent on my phone. i'm in nyc, with full 4g LTE connection
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
J
Sent from my SM-G920T using Tapatalk
pestilencec11 said:
Call customer service. Could be something they need to reset on their end. I had the same problem with my wife's note 3. They fixed it shortly after I called.
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I'm using Textra with T-Mobile just fine!