[Q] Update Xperia Z to 10.1.1.A.1.253 - HELP ? - Xperia Z Q&A, Help & Troubleshooting

I am a total newbie to android (Xperia Z being my first android phone). I can see that there is an update avaiable New firmware (10.1.1.A.1.253) for XperiaZ in PC companion. But I am struggling to get past the "Checking your Phone/tablet" stage on the PC companion app.
It says that:
1. Turn off the phone. Take out the USB cable from computer and phone.
2. Wait for 5 minutes
3. Plugin the USB cable in the computer.
4. Press and hold down the Volume Down button while plugging the USB connector in the phone.
I tried it 6-7 times but after Stage 4 nothing happens and after 5 minutes approx I get to back to same instructions. Do I need to do something with the PC companion on my machine?
I am using PC companion on Windows vista. I am stuck and frustated thinking of my Old Apple days :crying:

at the step 4. what did you do? you have to remember, your phone must be switched off and UNPLUGGED from PC... and then plug in, plus nearly simultaniously press Volume down button (long press, until it says release the button).

I didn't know the part where you have press the button continously untill PC companion tell you to release the button. Thanks I will try that today.

hmm u dont need to turn it off its turning it self off just always click next thats what i did

You need to hold the vol-down button and then plug in the usb cable.

android_nwbee said:
I am a total newbie to android (Xperia Z being my first android phone). I can see that there is an update avaiable New firmware (10.1.1.A.1.253) for XperiaZ in PC companion. But I am struggling to get past the "Checking your Phone/tablet" stage on the PC companion app.
It says that:
1. Turn off the phone. Take out the USB cable from computer and phone.
2. Wait for 5 minutes
3. Plugin the USB cable in the computer.
4. Press and hold down the Volume Down button while plugging the USB connector in the phone.
I tried it 6-7 times but after Stage 4 nothing happens and after 5 minutes approx I get to back to same instructions. Do I need to do something with the PC companion on my machine?
I am using PC companion on Windows vista. I am stuck and frustated thinking of my Old Apple days :crying:
Click to expand...
Click to collapse
And i don't think that u used PC Companion of Sony
u used SUS tool
update processes by pc companion are in these ways;
1. connect ur phone to pc companion it will find new firmware and update it automatically and then it turns ur phone off after update then u should turn it on > u have new firmware, thatsit

Related

Unable to install .434 update on my Xperia Z

Guys, has anyone faced following problem-
The Sony pc companion recognizes my phone just fine and even tells me that I have new build to install. I was able to download but it get stuck on step 2 where on screen it asks me to put phone in a download mode by shutting it off, plugging in sub while holding volume down button.
I have followed all these steps properly and even confirmed with tech support but the pc companion just stays there and no install is initiated.
I have been researching in the forums but no luck so far.
Details-
Xperia Z C6602
Current build - 10.1.A.1.350
Update build from pc companion - 10.1.A.1.434.
Swraj
Download update service from sony website and try.
Try to change the usb port,and reboot your pc.
Sent from my SO-02E using xda premium
I have all of those steps before posting in this forum. No luck so far
Try another pc, another cable?
Disable any antivirus.
Sent from my SO-02E using xda premium
swrajjoshi said:
Guys, has anyone faced following problem-
The Sony pc companion recognizes my phone just fine and even tells me that I have new build to install. I was able to download but it get stuck on step 2 where on screen it asks me to put phone in a download mode by shutting it off, plugging in sub while holding volume down button.
I have followed all these steps properly and even confirmed with tech support but the pc companion just stays there and no install is initiated.
I have been researching in the forums but no luck so far.
Details-
Xperia Z C6602
Current build - 10.1.A.1.350
Update build from pc companion - 10.1.A.1.434.
Swraj
Click to expand...
Click to collapse
Disable Anti-Virus
**Disable Firewall**
Restart PC
>> and try with Update Service Tool
I tried the same steps on another laptop I have after disabling the anti virus no luck. I tried with update service tool as well, same result.
Steps done-
1. Launch pc companion/update service
2. Allow above apps to download the .434 as steps on their wizard.
3. App takes me to step two.
4. Disconnect usb cable from phone and pc.
5. Shutodown phone, wait 30+ secs
6. Plug in the usb into laptop
7. Plug in usb into phone and press volume down while doing it.
8. I notice the indicator blinks red and green but then nothing.
Also, I can't get OTA upgrade as the new build doesn't get listed on my phone's update center
This is my brand new Xperia Z.
Are there any other flash tools I can use? If yes, where can I download the ..434 stock ROM
The same thing happens to me...ive tried everyyything
ligerblitz said:
The same thing happens to me...ive tried everyyything
Click to expand...
Click to collapse
Hold volume up+ power for 15 seconds till you have 3 vibrations,this is like removing the battery and putting it back.
And try again.
Sent from my C6602 using xda premium
Ok I had that mcafee program on, i un-installed it and it worked
The anti virus was causing trouble for me too! For some reason it didn't work before but when I tried same thing on my alienware... it worked !
Thank you for all help! :good:

pc companion problem urgent

Hi guys having a major snag, was trying to revert to stock unrooted using pc companion but usb came out at the start and now i cant get past the sony logo on booting up, it just turns off, now pc companion wont pick it up, anyone have any ideas please?
flash with flashtool
swifteh said:
Hi guys having a major snag, was trying to revert to stock unrooted using pc companion but usb came out at the start and now i cant get past the sony logo on booting up, it just turns off, now pc companion wont pick it up, anyone have any ideas please?
Click to expand...
Click to collapse
Follow the instructions within PC Companion. Because it shouldn't even come up with the Sony logo if you do it properly.
You will have to go through the repair my phone option now.
unplug phone from USB when advised, the key part is next, while continuing to hold the volume down key plug in the usb cable to the phone, your computer should now say installing drivers for ...flash device or similar, then the install/upgrade should continue through.
hey thanks for the reply mate, i got it sorted with SUS, pc companion was not even picking up the phone, flashtool wasnt either.
*problem solved*

[Q] Flashtool + flash mode = not working

SO I have been looking at what could be the problem. I am doing what I should and that is:
Turn off, hold down volume- + connect usb. It flashes green for 1 sec and nothing else. After 15 sec the mobile boots back to normal again not giving me time to do anything.
I have tried in windows 8 and windows xp 32bit vmware and same.
I am thinking it could be something when I flashed it earlier. I did and rooting flash etc before and then reverted back to normal firmware again
I believe it is not drivers anymore, feels like something is missing in the phone in some way? That it is skipping flash mode in some way?
Just wait until flashtool asks you to attach your device. Then and only then attach your phone in flashmode.
It's probably some kind of safeguard from Sony so that people don't get stuck in flashmode
Sent from my C6603 using XDA Premium 4 mobile app
Hm, I am at work so cannot check. But I think I am doing like this:
1. Mobile is on, plugged in with usb debug
2. Start flashtool and click flash button
3. Choose flashmode
4. pop up tells me to turn off phone
5. I unplug USB, turn off phone, hold down volume- and then insert USB
6. It flashes green for 1 sec and then nothing more. Flashtool does not react and after 15 seconds the mobile boots up like normal with sony logo and just boots into os normally
Plug in to pc after files are prepared. Not before
Sent from my C6603 using xda app-developers app
I fixed the error now
The problem is I am using windows 8 + vmware windows xp. I use xp for the flashing part. The problem is that when I plug in the xperia z windows 8 "takes over" the usb first, so xp does not get the first choice.
To solve this I disable the xperia z in windows 8, after this flashing in flashtool in xp works perfectly
It was just a matter of how windows 8 and xp talked to eachother

please help me .. i need u...Xperia z c6603

Hi, i have a big probleme with my phone Xperia z c6603 lollipop 5.0.2 :i had installed the program * xzrecovery* for lunching the xposed frimware then the *xzrecovery* reboot my phone...it keeps restarting in sony logo........i try to hold the Volume Up +Volume Down buttons+ power bouttons but no result .....i can't connect my phone with Pc via USB cable because i have hardware problem....
...... after an hour of restarts, my battery is completely drained....when i connect with a wall charger automatically turn on and keeps restarting in sony logo the problem is turn on automatically and don"t be charged ?????????????
whene i press and hold power & volume up for few seconds, the xperia vibrate for 3 times and turn off then keeps restarting
im very tired with this problem please help meeeee.....
sorry my english is very bad.....
moad islam said:
Hi, i have a big probleme with my phone Xperia z c6603 lollipop 5.0.2 :i had installed the program * xzrecovery* for lunching the xposed frimware then the *xzrecovery* reboot my phone...it keeps restarting in sony logo........i try to hold the Volume Up +Volume Down buttons+ power bouttons but no result .....i can't connect my phone with Pc via USB cable because i have hardware problem....
...... after an hour of restarts, my battery is completely drained....when i connect with a wall charger automatically turn on and keeps restarting in sony logo the problem is turn on automatically and don"t be charged ?????????????
whene i press and hold power & volume up for few seconds, the xperia vibrate for 3 times and turn off then keeps restarting
im very tired with this problem please help meeeee.....
sorry my english is very bad.....
Click to expand...
Click to collapse
Your phone is bricked bro. You have to do some steps to resolve this.
1. Download flashtool & stock ftf file of sony c6603.
2. Install the flashtool on your computer and install the drivers which you can find in flashtool folder in c:/ partition of your computer. Note- disable signature verification before installation of drivers.
3. Now turn off your phoneandd open the flashtool and select flash via flashmode and select ftf file. Note- place ftf file in firmware folder of flashtool present in partition c:/.
4. Now click flash and wait for some time it will trll you to connect the phone.
5. Now press your vol down button constantly and connect to pc via usb. It may or may not show green led but you can check the flashtool showing device connected in flashmode.
6. Wait for 5-10 minutes it will say dettach your device and congrats you have your phone back.
Ess Arr said:
Your phone is bricked bro. You have to do some steps to resolve this.
1. Download flashtool & stock ftf file of sony c6603.
2. Install the flashtool on your computer and install the drivers which you can find in flashtool folder in c:/ partition of your computer. Note- disable signature verification before installation of drivers.
3. Now turn off your phoneandd open the flashtool and select flash via flashmode and select ftf file. Note- place ftf file in firmware folder of flashtool present in partition c:/.
4. Now click flash and wait for some time it will trll you to connect the phone.
5. Now press your vol down button constantly and connect to pc via usb. It may or may not show green led but you can check the flashtool showing device connected in flashmode.
6. Wait for 5-10 minutes it will say dettach your device and congrats you have your phone back.
Click to expand...
Click to collapse
thank u Ess Arr for help...
my battery is completely drained...and i tried to charge my Xperia for 4 hours it does't be charged.....
so whene i use flashtool to fix it will i find problem....

[Help] Found my old Z1, won't load Android

My old Xperia Z1 hasn't been used in quite a while, about 12 months due to having a newer phone.
Anyway, it won't quite work as it should and could possibly be very dead.
When I plug it into the wall to charge, it loads the Sony Logo and has a steady red LED. Holding pwr+VolUp does give it the vibrate to power off. So seems to be charging
However, when I plug it into my PC to flashmode or fastboot mode, it simply sits with a blank screen and slow flashing red LED. Off for 3 sec, on for 3 sec. constantly.
From unplug and shutdown, I plug it into my PC whilst holding VolUp for flashmode and nothing.
How cactus is it?
[EDIT/UPDATE]
After leaving it plugged into my pc for quite some time, about 15 minutes, I just got a window installing S1 device, but have no drivers. Can I get these from Flashtool?
madigan91 said:
My old Xperia Z1 hasn't been used in quite a while, about 12 months due to having a newer phone.
Anyway, it won't quite work as it should and could possibly be very dead.
When I plug it into the wall to charge, it loads the Sony Logo and has a steady red LED. Holding pwr+VolUp does give it the vibrate to power off. So seems to be charging
However, when I plug it into my PC to flashmode or fastboot mode, it simply sits with a blank screen and slow flashing red LED. Off for 3 sec, on for 3 sec. constantly.
From unplug and shutdown, I plug it into my PC whilst holding VolUp for flashmode and nothing.
How cactus is it?
[EDIT/UPDATE]
After leaving it plugged into my pc for quite some time, about 15 minutes, I just got a window installing S1 device, but have no drivers. Can I get these from Flashtool?
Click to expand...
Click to collapse
Do you have pc companion or Xperia companion installed ??
gauravbhakuni90 said:
Do you have pc companion or Xperia companion installed ??
Click to expand...
Click to collapse
No, I don't. After downloading and installing FlashTool, I went to install the drivers, which required me to restart my computer (untrusted driver thing with Win10)
After installing the drivers, it won't try connect to the computer any more. Device manager flashes every 10 or so seconds, but no phone is detected in fastboot or adb.
Does the Xperia Companion do something else?
madigan91 said:
No, I don't. After downloading and installing FlashTool, I went to install the drivers, which required me to restart my computer (untrusted driver thing with Win10)
After installing the drivers, it won't try connect to the computer any more. Device manager flashes every 10 or so seconds, but no phone is detected in fastboot or adb.
Does the Xperia Companion do something else?
Click to expand...
Click to collapse
Yes it install your phone drivers.
Which is required. Try installing that and then try again.

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