Hey guys,
Just some advice.
I was getting my phone replaced over the phone and the lady accidentally put in a request for a BLACK HTC One instead of a Silver One.
I don't mind the Black phone and want to keep it.
Do you think that they will make me return it for a silver One?
Thanks!
Toaster Strudels said:
Hey guys,
Just some advice.
I was getting my phone replaced over the phone and the lady accidentally put in a request for a BLACK HTC One instead of a Silver One.
I don't mind the Black phone and want to keep it.
Do you think that they will make me return it for a silver One?
Thanks!
Click to expand...
Click to collapse
No, it's the IMEI that they're going to be looking to match up when you send back the broken one. As long as that matches up, you're golden.
unremarked said:
No, it's the IMEI that they're going to be looking to match up when you send back the broken one. As long as that matches up, you're golden.
Click to expand...
Click to collapse
holy ****! The guy just said that it is totally cool!
So I just got a Black HTC One!
Sent from my Nexus 4 using Tapatalk 2
MODS: THIS WAS SUPPOSED TO GO TO AT&T HTC ONE GENERAL. SORRY.
Related
I recently ordered a replacement n1. are these phones brand new or refurbished? i believe them to be brand new, because of the 529 charge on the credit card. thanks
zachthemaster said:
I recently ordered a replacement n1. are these phones brand new or refurbished? i believe them to be brand new, because of the 529 charge on the credit card. thanks
Click to expand...
Click to collapse
They are refurbished, and you should get your money back soon.
How do you know they're refurbished?
And secondly, if they are what do they fix on the refurbished ones? Why do they look new?
Thanks
zachthemaster said:
How do you know they're refurbished?
And secondly, if they are what do they fix on the refurbished ones? Why do they look new?
Thanks
Click to expand...
Click to collapse
They probably just fix what was wrong with the device in the first place when it was returned by someone and/or parts which look used or marked (I.e. cover). It wouldn't make a whole lot of fiscal sense for HTC to throw out every slightly defective phone
Got my replacement today and;
BRAND NEW WITH AMOLED SCREEN. BOOYAH
How do you order a replacement N1 if your phone is stolen? HTC doesn't appear to sell the directly, under any circumstances.
Man... you may be out of luck on that one.
give them a call here (USA only) 1-888-216-4736
Next time get insurance or something. Or glue it to your skin. :/
Sent from my Nexus One using XDA App
HTC replaces any parts that are scratched/worn, to make sure that their refurb units are "like new"
ctbear said:
HTC replaces any parts that are scratched/worn, to make sure that their refurb units are "like new"
Click to expand...
Click to collapse
obviously but i know this one is new.
zachthemaster said:
obviously but i know this one is new.
Click to expand...
Click to collapse
They aren't, the way you can tell is that the screws on the back have slight scratches on them, where the new ones are plain black. The good thing about refurbs are that they are 100% made sure to work, and they replace the mobo so its like new.
Definitely. But its all good. Besides the screen issue.
Sent from my Nexus One using XDA App
Got mine today! Brand new too! At least appears to be!
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
bump....
Hope I wasn't a Idiot to buy a bricked VIVID ??
I don't think any solution has been found so far. If you hadn't already known, our vivid section is really small with not a ton of development going on. The people that couldn't follow directions were sort of left in the dust, and I don't know of anyone working on a fix for the bricks.
Sent from my HTC PH39100 using xda premium
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
How "bricked" is it? Will it power on? Get to HBOOT?
timbrendelaz said:
How "bricked" is it? Will it power on? Get to HBOOT?
Click to expand...
Click to collapse
I assume he's talking about the worst kind we've seen. Like the noob who pissed off PG and made him leave.
Sent from my HTC PH39100 using xda premium
If it powers on and you are able to go to HBoot it can be saved.
Sent from my HTC PH39100 using xda premium
If you can get into Qualcomm dload mode, you should still have a shot at fixing it. If it literally can't get into dload mode, does not boot into fastboot, or any other possible method of pushing files to the phone, then yes, it is bricked. You will have to find a way to use JTAG or send it to an HTC service center.
Thank you all !!!!! hoping for RIFF box to work
I started a similar thread.....I also have a bricked Vivid.....I have been able to get mine to be recognized by QPST on com6 in phone download mode.....the question is, what do I do now? QPST seems to be pretty straight forward, but I have no idea where to find the necessary files to flash the phone. Any ideas?
Sent from my SAMSUNG-SGH-I727 using xda premium
..
I haven't been able to find any .hex files for our device. Tried opening the various .img files extracted from the PH39IMG.zip in a hex editor and saving them as .hex files but QPST returns an error. I don't have any experience in hex editing, but I know I can't brick the phone any worse. My g/f has went back to an HTC Inspire so I am going to keep this hope alive as a side project.
Sent from my SAMSUNG-SGH-I727 using xda premium
Whether this guy who bricked his phone was a NOOB, isnt really an issue now is it? Nor if he is one of the ones whom ticked off PG.. I bricked my Vivid, and 1) I'm not a NOOB. 2) I followed Directions to the letter ... did everything right and it still bricked.. but i had insurance through BestBuy , sent it in and got a new phone 2 days later.. re-tried the same steps i did before which bricked my phone, and it went through without a hitch... We arent here to judge people nor start up another thread which can potentially lead to another mass exodus from XDA
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Haha. Sucks for the guy who let it go so cheap. Lol
Sent from my HTC PH39100 using XDA
djelement1 said:
Well I just got off the phone with HTC....seems I was wrong about their warranty policy. Even though I was not the ORIGINAL purchaser the PHONE is still under warranty. I will be shipping it back to HTC first thing in the AM.
Sent from my SAMSUNG-SGH-I727 using xda premium
Click to expand...
Click to collapse
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Hi I seen your problem to me step and follow these steps to get here http://forum.xda-developers.com/showpost.php?p=20807914&postcount=2 download from here http://www.filefactory.com/f/002b74e0f4775869/ version for AT & T is this RUU_HOLIDAY_ICS_35_S_CINGULAR_3.26.502.52 install it from your computer and running.
Forgive my English.
djelement1 said:
I called HTC and gave them my contact info and all the info about the phone....IMEI#, serial #, and part #.....told them what the problem was....and they emailed me the info about sending the phone in...worst case is the problem won't be covered under warranty, in which case I will have to pay $135 to have it fixed. Hopefully it will be covered under warranty though....
Click to expand...
Click to collapse
did you send the phone to them? did you got it back? did you had to pay anything?
slapshot30 said:
Wow, I didn't even know that. All you have to do is send back the phone, no receipt, no nothing?
Click to expand...
Click to collapse
JEANRIVERA said:
did you send the phone to them? did you got it back? did you had to pay anything?
Click to expand...
Click to collapse
yeah i've sent them many phones, a couple of hd2, touch pro, touch pro2
can't remember what else but yeah if ur not original owner from a store they go by production date of the phone, i've been lucky that i always got them fixed for free, only once they said that said that the damage to my screen was due to physical damage and didn't fix it, and they charged me $40 (they call it a triage fee) other than that, i had to pay to ship it to them but it's worth the $5 using usps priority mail, they ship back at their cost with a nice box and HTC lint free cloth lol
You need the H-BOOT
mally2 said:
Hello Guys,
I recently PICKED up a DEAD VIVID from a fellow XDA'r for a really cheap price hoping I can UNBRICK it and use it
As I have understood , This phone was bricked during the ICS update Process. Looks like the Original Owner did not know what he was doing LOL,
The phone should be here in a WEEK
Can anypone shed any light on how this can be fixed and what are the possible options ?
JTAG ??? HTC service
I live in INDIA BTW
Click to expand...
Click to collapse
If you need the H-BOOT let me know i,ll give you a copy once you have it leave it as is just put the zip file (PH39IMG.ZIP) to the root of the sd card hold down vol button and power at the same time once you see it boot let go and the phone will do the rest it will unbrick it for sure.
I already posted this in the nexus forum. I just want to get an opinion from both sides...
I currently have the HTC One m7 on tmobile with a completely blown speaker on the top so both external sound and call sounds are ruined. I unlocked the boot loader and actually dropped it one time so there is a tiny bit of damage on the bezel, so i assume neither t mobile or htc will honor any kind of warranty. I put it up on craigslist and a guy is offering to trade me for a mint condition nexus 4 with a few cases. Should i do it?
Did you even talk to T-Mobile or HTC ?
Sent from my Evo 3D CDMA using xda premium
no actually.
Mr.Shroom said:
Did you even talk to T-Mobile or HTC ?
Sent from my Evo 3D CDMA using xda premium
Click to expand...
Click to collapse
I have had horrible luck in the past on warrenty claims with t mobile, it made me not even want to call them. I sent htc an email and they basically said they cant help me, wouldn't even say if they could repair if i paid for it. No shops around want to touch the phone, and the cant even obtain parts. Oh and the best part is that i cant even call them with a blown speaker
adezd00 said:
I already posted this in the nexus forum. I just want to get an opinion from both sides...
I currently have the HTC One m7 on tmobile with a completely blown speaker on the top so both external sound and call sounds are ruined. I unlocked the boot loader and actually dropped it one time so there is a tiny bit of damage on the bezel, so i assume neither t mobile or htc will honor any kind of warranty. I put it up on craigslist and a guy is offering to trade me for a mint condition nexus 4 with a few cases. Should i do it?
Click to expand...
Click to collapse
I have had AT&T honor warranty even with a Relocked bootloader. If the unit is with in one year...so it still has manufacturers warranty. I dropped but always had a Trident or Otter box case so no visible damage. If you can restore the stock recovery, relock, etc...you can try HTC or T Mobile. I also searched the forums and found a way to make the screen show Locked Vs Relocked. You will have to search that. Hate to see you lose the One without trying first..then if they wont help you..do the deal as a Nexus 4 is not up to the Specs ofnthe ONE but it is Free of carrier b.s., right ? i assume it is the unit you buy from Google directly? I purposely went with the HTC ONE Developer Edition so I would have unlocked bootloader without any Carrier Restrictions...
adezd00 said:
I have had horrible luck in the past on warrenty claims with t mobile, it made me not even want to call them. I sent htc an email and they basically said they cant help me, wouldn't even say if they could repair if i paid for it. No shops around want to touch the phone, and the cant even obtain parts. Oh and the best part is that i cant even call them with a blown speaker
Click to expand...
Click to collapse
Blown speaker is not covered? Why can't you flash stock and send for repair?
schn1tt3r said:
Blown speaker is not covered? Why can't you flash stock and send for repair?
Click to expand...
Click to collapse
Im on the stock rom just with root. With out s-off or the ruu the bootloader will always show relocked
schn1tt3r said:
Blown speaker is not covered? Why can't you flash stock and send for repair?
Click to expand...
Click to collapse
Agree, flash back to stock recovery, rom, relock...wipe sd card with any superUser (root) files and send it in, many have had warranty honored this way...it just depends what is broken or defective...the only issue is the physical damage that they could claim caused the speaker damage..? Don't know till ya try...
It really bad luck. But a blown speaker should be covered. I'd keep hassling them. With the phone so new, I wouldn't give up.
Sent from my Evo 3D CDMA using xda premium
I think it is a fantastic deal man. I trade phones all the time And to me that sounds like a really good deal!
Sent from my ST27a using xda app-developers app
maddie01 said:
Agree, flash back to stock recovery, rom, relock...wipe sd card with any superUser (root) files and send it in, many have had warranty honored this way...it just depends what is broken or defective...the only issue is the physical damage that they could claim caused the speaker damage..? Don't know till ya try...
Click to expand...
Click to collapse
Yeah the only problem with that is that i cant find the stock recovery for the tmobile version. If i could get the recovery back and remove tampered from fastboot, i would totally be comfortable taking it in.
Hi guys im sending my phone in for repairs. Currently have super CID.
Want to return back to my stock CID while im doing the whole return to stock process but unfortunately i never jotted it down.
Does anyone happen to know what it is?
broli-zn said:
Hi guys im sending my phone in for repairs. Currently have super CID.
Want to return back to my stock CID while im doing the whole return to stock process but unfortunately i never jotted it down.
Does anyone happen to know what it is?
Click to expand...
Click to collapse
Did you ever find out what your CID was? What issue did you have with your HTC ONE? I saw some XDA thread with all the CIDs. Looks like SA is HTC__016
Here is the list:
http://forum.xda-developers.com/showthread.php?t=2545227
The0sZz0nN said:
Did you ever find out what your CID was? What issue did you have with your HTC ONE? I saw some XDA thread with all the CIDs. Looks like SA is HTC__016
Here is the list:
http://forum.xda-developers.com/showthread.php?t=2545227
Click to expand...
Click to collapse
Hey bud, yep I did.
The phone had the pink camera issue. I returned it and they gave me a brand new one.
Luckily the new one was perfect.
broli-zn said:
Hey bud, yep I did.
The phone had the pink camera issue. I returned it and they gave me a brand new one.
Luckily the new one was perfect.
Click to expand...
Click to collapse
Great! Yeah I'm having a mic issue. As far as I know the HTC One is not easily repairable so hopefully I'll get a new one.
The0sZz0nN said:
Great! Yeah I'm having a mic issue. As far as I know the HTC One is not easily repairable so hopefully I'll get a new one.
Click to expand...
Click to collapse
Yeah, because of how the One is created with the sealed unibody design it apparently needs a special machine to open.
Which I highly doubt Vodacom SA has so it was easier for them to give me a new one.
Are you from SA? chances are you'll get a brand new phone if you take it in
So I just got my HTC One for Verizon and I want to swap the back cover to a different color which part do I use are they all the same part for all variants?
Its really hard/near impossible to remove the back without damaging it. I'm not too sure about putting a new one on and if that might damage it.
AFAIK HTC are the only ones who can remove the back/casing without damaging the phone. - you would be better off just buying a case or fitted decals for the actual shell.
r u crazy
Please dont try to remove back cover! You will damage! Paint it or something else!
I have successfully removed the back cover before with extreme heat lots of patience and time plus mine is already a little messed up
Can I use this on the Verizon HTC ONE
http://www.ebay.com/itm/Battery-Bac...e_Replacement_Parts_Tools&hash=item3a81c0349d
Gs0230 said:
Can I use this on the Verizon HTC ONE
http://www.ebay.com/itm/Battery-Bac...e_Replacement_Parts_Tools&hash=item3a81c0349d
Click to expand...
Click to collapse
holy crap.. you did it?!?!
Are you mad? No seriously.. congrats.. you are awesome!!
Gs0230 said:
Can I use this on the Verizon HTC ONE
http://www.ebay.com/itm/Battery-Bac...e_Replacement_Parts_Tools&hash=item3a81c0349d
Click to expand...
Click to collapse
How would anyone know, not like anyone else has been crazy enough to do that? Try. Who knows.