Nexus One Replacements - Nexus One Q&A, Help & Troubleshooting

I recently ordered a replacement n1. are these phones brand new or refurbished? i believe them to be brand new, because of the 529 charge on the credit card. thanks

zachthemaster said:
I recently ordered a replacement n1. are these phones brand new or refurbished? i believe them to be brand new, because of the 529 charge on the credit card. thanks
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They are refurbished, and you should get your money back soon.

How do you know they're refurbished?
And secondly, if they are what do they fix on the refurbished ones? Why do they look new?
Thanks

zachthemaster said:
How do you know they're refurbished?
And secondly, if they are what do they fix on the refurbished ones? Why do they look new?
Thanks
Click to expand...
Click to collapse
They probably just fix what was wrong with the device in the first place when it was returned by someone and/or parts which look used or marked (I.e. cover). It wouldn't make a whole lot of fiscal sense for HTC to throw out every slightly defective phone

Got my replacement today and;
BRAND NEW WITH AMOLED SCREEN. BOOYAH

How do you order a replacement N1 if your phone is stolen? HTC doesn't appear to sell the directly, under any circumstances.

Man... you may be out of luck on that one.
give them a call here (USA only) 1-888-216-4736
Next time get insurance or something. Or glue it to your skin. :/
Sent from my Nexus One using XDA App

HTC replaces any parts that are scratched/worn, to make sure that their refurb units are "like new"

ctbear said:
HTC replaces any parts that are scratched/worn, to make sure that their refurb units are "like new"
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obviously but i know this one is new.

zachthemaster said:
obviously but i know this one is new.
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They aren't, the way you can tell is that the screws on the back have slight scratches on them, where the new ones are plain black. The good thing about refurbs are that they are 100% made sure to work, and they replace the mobo so its like new.

Definitely. But its all good. Besides the screen issue.
Sent from my Nexus One using XDA App

Got mine today! Brand new too! At least appears to be!

Related

Refurbished tilts?

Is there anyway to distinguish a refurbished tilt? I came across this on Ebay and it got me wondernig... http://cgi.ebay.com/AT-T-Tilt-HTC-8...ryZ64355QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I bought mine off ebay "Brand new in box", but now im wondering if there was ever a way for me to really know. Does the H/W version or anything give it away?
yup, that one is a refurb.....the refurbished tilts come in a plain white box like the one shown in the picture. The new tilts come in more colorful box something like this
Hmm. . . I wouldn't know only buy if it came in a while box.
Comatose said:
Is there anyway to distinguish a refurbished tilt? I came across this on Ebay and it got me wondernig... http://cgi.ebay.com/AT-T-Tilt-HTC-8...ryZ64355QQssPageNameZWDVWQQrdZ1QQcmdZViewItem
I bought mine off ebay "Brand new in box", but now im wondering if there was ever a way for me to really know. Does the H/W version or anything give it away?
Click to expand...
Click to collapse
The Tilt you listed clearly states that the phone is a refurbished item.
"The winning bidder will get a HTC Tilt just as it came straight from AT&T....no add ons....the phone is still locked to AT&T network...This item is a refurbished unit, but you will not be able to tell, I have a refurbished one myself and when you get it, it looks BRAND NEW!!!"
delete
Abhinav2 said:
Try changing ur governer to smartass, conservative or ondemand
Cheers,
AJ
alokbina is now Abhinav2
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I think you wanted to post in another topic
But anyways, how to do it on Kaiser?
Wagierek said:
I think you wanted to post in another topic
But anyways, how to do it on Kaiser?
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Click to collapse
WTH It's tapatalk...:silly: anyways thanks for correcting me mate
Cheers,
AJ

Battery cover?

I broke my battery cover when trying to take it off. Does anyone know where I can find a replacement for it? I called Samsung and they do not sell the part individually.
unhappyrobot said:
I broke my battery cover when trying to take it off. Does anyone know where I can find a replacement for it? I called Samsung and they do not sell the part individually.
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It would be helpful to know which Nexus S you have. There are several model #'s and they are a little different.
Check global parts direct. You have to buy a minimum amount though and I don't think they come with the nfs chip.
Sent from my Nexus S using Tapatalk
I don't whether you are in the UK or not but I just picked up a genuine battery cover (with NFC antenna) from ebay from a trader called dew_trading. £16+p&p.
edit: it was for a I9020 and he's showing as having 5 left.
If you're in the US, make sure to try again and tell them that you want a warranty replacement for a broken back cover-- not that you just want to buy a regular replacement.
I know it sounds stupid, but I got the same line a bunch of times when I called. I had to ask to be transferred to the Warranty department and be sort of insistent that my cover was broken, and I needed it replaced under warranty etc etc. It should only cost you like $16 through that avenue.
sosquidtaste said:
If you're in the US, make sure to try again and tell them that you want a warranty replacement for a broken back cover-- not that you just want to buy a regular replacement.
I know it sounds stupid, but I got the same line a bunch of times when I called. I had to ask to be transferred to the Warranty department and be sort of insistent that my cover was broken, and I needed it replaced under warranty etc etc. It should only cost you like $16 through that avenue.
Click to expand...
Click to collapse
Was able to get a replacement as well for $16! I wanted to have a spare.
Can anyone post the number to call for a warranty replacement?
Sent from my Nexus S using Tapatalk
uansari1 said:
can anyone post the number to call for a warranty replacement?
Sent from my nexus s using tapatalk
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1-888-987-4357
joackie27 said:
1-888-987-4357
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Thanks man... as others have done, I got a new one for $16 and change.
uansari1 said:
Thanks man... as others have done, I got a new one for $16 and change.
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Click to collapse
Is it the NFC version battery door?
Sent from my LG-P999 using XDA App
joackie27 said:
Is it the NFC version battery door?
Sent from my LG-P999 using XDA App
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Yes it sure is.
joackie27 said:
Is it the NFC version battery door?
Sent from my LG-P999 using XDA App
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If they got it from samsung, the 99% chance it is NFC.

Importing NC. Permanent Brick possible?

Hi everyone,
I'm planning to import a refurbished NC from USA to my country as b&n doesn't sell them here. I would be using it as a tablet PC (froyo/gingerbread/honeycomb).
However, before making the purchase I wanted some expert advice as to whether it is safe to buy refurbished? As i can't go back to claim warranty.
Also, is there anyway to permanently brick the device. I'm pretty comfortable with running ADB commands or using other software skills, but is there a condition where all this fails? I understand if I overclock too much the processor might die but what if im careful about that?
For example, in case of my old iPod touch no matter how much i screw it up on the software side, I can always boot into recovery and restore the device using images provided by Apple. Is the same ability available on Nook Color as well?
Thanks.
UPDATE 11/9/2011
Thanks everyone for replying!
Another question has come to my mind..
What's the difference between a refurbished and new one?
I know refurbished is supposed to be "used" model but does it look old and weared out? Do all components work as good? Does screen/body have scratches or anything? Do i get anything less than that in the brand new retail package?
Any help appreciated.
Sent from my MB502 using XDA App
Software-wise there is no reason to worry, the Nook is virtually unbrickable, the primary thing to worry about with a refurbished Nook is the hardware. Buying refurbished is always a gamble especially if you have no warranty.
joenathane said:
Software-wise there is no reason to worry, the Nook is virtually unbrickable, the primary thing to worry about with a refurbished Nook is the hardware. Buying refurbished is always a gamble especially if you have no warranty.
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Click to collapse
I have not-so-tech savvy relatives in US. I can ask them to start it up and at the most check wifi/battery are working before they get it overseas to me. Is that enough?
Also, by refurbished I mean the $169 thing from buy.com which is sold directly by b&n through buy.com . Is that also unsafe to buy?
Sent from my MB502 using XDA App
http://deals.ebay.com/5000048972_Ba...rms=algo=DailyDeals&clkid=2633964339744905790
$149 B&N Refurbished. Not sure about shipping though.
Software wise, I agree with joen, i dont know how in the world you can brick it. I erased my EVERYTHING on my NC to the point to where when it booted it said A N D R O I D _ for ever and ever, but I was still able to boot in CWR so I was still able to flash the stock firmware back on it.
It is impossible to brick via software but if you break your SD card slit your screwed. So just be extra careful putting SD cards in and out of the nook.
Sent from my LG Optimus V using Tapatalk
Thanks everyone for replying!
Another question has come to my mind..
What's the difference between a refurbished and new one?
I know refurbished is supposed to be "used" model but does it look old and weared out? Do all components work as good? Does screen/body have scratches or anything? Do i get anything less than that in the brand new retail package?
Any help appreciated.
Thanks.
Sent from my MB502 using XDA App
therkr said:
Thanks everyone for replying!
Another question has come to my mind..
What's the difference between a refurbished and new one?
I know refurbished is supposed to be "used" model but does it look old and weared out? Do all components work as good? Does screen/body have scratches or anything? Do i get anything less than that in the brand new retail package?
Any help appreciated.
Thanks.
Sent from my MB502 using XDA App
Click to expand...
Click to collapse
I have 2 refurbished and I can't tell the difference.....
therkr said:
Thanks everyone for replying!
Another question has come to my mind..
What's the difference between a refurbished and new one?
I know refurbished is supposed to be "used" model but does it look old and weared out? Do all components work as good? Does screen/body have scratches or anything? Do i get anything less than that in the brand new retail package?
Any help appreciated.
Thanks.
Sent from my MB502 using XDA App
Click to expand...
Click to collapse
I bought my first nook new and my second one refurbished both still work perfect and there is no difference between them.
Sent from my NookColor using Tapatalk
Got mine refurbished on Ebay directly from Barnes and noble. looks and feels brand new except one portion of the plastic Bezel that feels like there is a slight gap below it and flexes ever so slightly if you hold and squeeze on the bottom right corner, opposite the exposed corner with the as card slot. not a big deal though. can't tell or ever hold it that way once I got the silicone sleeve for it.

AT&T Warranty Replacement Condition

For those of you who have gone through the AT&T Warranty Replacement process, what condition did your refurbished phone come in?
I'm asking because I just received a replacement request and there are a bunch of scratches on the screen. I thought refurbished meant "like new" quality but just wanted to ask the others on the board to see what your experience was.
Thanks in advance.
thatpimp007 said:
For those of you who have gone through the AT&T Warranty Replacement process, what condition did your refurbished phone come in?
I'm asking because I just received a replacement request and there are a bunch of scratches on the screen. I thought refurbished meant "like new" quality but just wanted to ask the others on the board to see what your experience was.
Thanks in advance.
Click to expand...
Click to collapse
I've received replacements device's a few times. Every time I received one its in mint condition. I never saw even the tiniest of scratches anywhere on the device. You should definitely call the warranty department and let them know you want another device and explain to them why you are making the request.
Sent from my SAMSUNG-SM-N900A using XDA Premium 4 mobile app
Yep I just got a Galaxy S 4 Active warranty refurb. It looks brand new.
That reminds me, I need to mail the old one off.
thatpimp007 said:
For those of you who have gone through the AT&T Warranty Replacement process, what condition did your refurbished phone come in?
I'm asking because I just received a replacement request and there are a bunch of scratches on the screen. I thought refurbished meant "like new" quality but just wanted to ask the others on the board to see what your experience was.
Thanks in advance.
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Click to collapse
Flawless condition. However, I only received the main phone: no battery, back or stylus. (I'm assuming that's normal)
thatpimp007 said:
For those of you who have gone through the AT&T Warranty Replacement process, what condition did your refurbished phone come in?
I'm asking because I just received a replacement request and there are a bunch of scratches on the screen. I thought refurbished meant "like new" quality but just wanted to ask the others on the board to see what your experience was.
Thanks in advance.
Click to expand...
Click to collapse
My replacement was brand new. It came in a sealed box and the phone had the plastic on it and everything. I don't know if you have a deductible, but mine was $200 and for $200 I'd better get a brand new phone...
I loved the feeling and sound of pulling the screen protector off of a new phone.
I got 2 replacements phones the first one was in a box and in immaculate condition but had an issue with ram partition, they sent me a second phone that was wrapped up in plastic and had a couple of fine scratches on the screen.
Sent from my SM-G900A using XDA Premium 4 mobile app
Refurbished phones should typically be in like-new condition. There should not be any scratches on it. Return it.
Thanks everyone. That's what I pretty much figured.
Called AT&T and complained. Another refurbished one is in the mail. Hopefully this one is in better condition.
Has anybody been able to successfully get a replacement with a phone that was rooted by towelroot?
redh0rse said:
Has anybody been able to successfully get a replacement with a phone that was rooted by towelroot?
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Yes, I was able to root my replacement phone using TowelRoot and also install SS, just to make sure.
I'll have to Odin back to stock though before I send it back for the other replacement without scratches.
thatpimp007 said:
Yes, I was able to root my replacement phone using TowelRoot and also install SS, just to make sure.
I'll have to Odin back to stock though before I send it back for the other replacement without scratches.
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Click to collapse
How do you plan on using odin to revert back to stock?
440bro said:
How do you plan on using odin to revert back to stock?
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I could be wrong but I believe you can use @designgears one-click method:
http://forum.xda-developers.com/showthread.php?t=2619941
Or worst case scenario, just take it to Best Buy Samsung Center and have them do restore the phone for you.
thatpimp007 said:
I could be wrong but I believe you can use @designgears one-click method:
http://forum.xda-developers.com/showthread.php?t=2619941
Or worst case scenario, just take it to Best Buy Samsung Center and have them do restore the phone for you.
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Click to collapse
The link you posted is to the leaked software ending with MLG. That is not official software and if any warranty department checks this you would instantly be voided.
Best buy would be your only hope.
440bro said:
The link you posted is to the leaked software ending with MLG. That is not official software and if any warranty department checks this you would instantly be voided.
Best buy would be your only hope.
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Click to collapse
Good catch. Is there another way to revert to stock before sending back in?
thatpimp007 said:
Good catch. Is there another way to revert to stock before sending back in?
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Click to collapse
You can restore your nandroid backup to the stock slot. Remove any apps requiring root access. Remove safestrap, then un-root.
thatpimp007 said:
Or worst case scenario, just take it to Best Buy Samsung Center and have them do restore the phone for you.
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Click to collapse
I spoke to my local Best Buy store associate yesterday and he said they'll do it if the phone was purchased there.
Sent from my SGH-T999 using xda premium
Went to the Bestbuy store and the Samsung reps helped me reflash to the stock firmware. No questions asked. I handed her the phone and she plugged it to her pc and flashed it without checking anything on my phone. Flashed only took like 5 minutes. I'm back to stock.
redh0rse said:
I spoke to my local Best Buy store associate yesterday and he said they'll do it if the phone was purchased there.
Sent from my SGH-T999 using xda premium
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I've had a phone restored to stock by Best Buy before that wasn't purchase there.
I don't think they have a set policy. It just depends who you talk to and if they are cool or not.
redh0rse said:
Has anybody been able to successfully get a replacement with a phone that was rooted by towelroot?
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I actually just bought a brand spanking new note 3 for my son and it had mj5. What was the luck of that.
Sent from my SM-N900A using XDA Free mobile app
had my note 2 replaced and the replacement phone was not up to par for me. so i called and complained that my phone i was sending them was in better shape than the replacement. they said they would make sure i get a nice one. the 2nd one they sent me looked like a brand new phone. all the stickers on it and not a single mark anywhere, dont settle for crap that they send you. make sure you like it or keep sending them back

Note 4 warranty exchange

Hi,
I having some issues with the finger print sensor so they said they would exchange it out. I'm worried if I might get a referb unit. Anyway to tell if the new device is a referb or not?
nofroyo said:
Hi,
I having some issues with the finger print sensor so they said they would exchange it out. I'm worried if I might get a referb unit. Anyway to tell if the new device is a referb or not?
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Hmm. ..great point. I'm paranoid about this stuff too...sneaky "" can pull it on you sometimes...
I would say to pay close attention to the metal silver part of the metal frame for any scratches. Also check the battery bay for scratches...
re: check if refurb
nofroyo said:
Hi,
I having some issues with the finger print sensor so they said they would exchange it out. I'm worried if I might get a referb unit. Anyway to tell if the new device is a referb or not?
Click to expand...
Click to collapse
It's easy to tell if the phone is a refurb, all you need to do is download a
free app called "Phone Info" from the play store.
It will tell you if you have a refurb by clicking menu>refurbishment check.
This app will display just about all the information about your phone.
Here is the play store download link:
https://play.google.com/store/apps/details?id=org.vndnguyen.phoneinfo
Check it out!
Good luck!
Did you ask them if you'll be getting a new phone or a refurbished phone?
They don't have refurbished units yet. Small window to exchange for a new one at the moment.
They typically send you everything on new phones (battery, earbuds, back cover) where on refurbs they just send the main phone portion with no accessories. At least this was my experience with the s4.
nofroyo said:
Hi,
I having some issues with the finger print sensor so they said they would exchange it out. I'm worried if I might get a referb unit. Anyway to tell if the new device is a referb or not?
Click to expand...
Click to collapse
they don't have any refurbs yet, they get some in after about 2 weeks, Samsung sends them replacement phones, they told me that when I dialed 611, but 3 weeks ago they didn't have any yet, so I went into a corporate store, and with my receipt, and it was within 14 days, I had it for only 4 days, they gave me a new unit, I gave them the box and never used any of the parts, so everything was still new, I have plenty of chargers and usb cables, so I don't touch the new stuff.
they did that with my note 3.. all the units I received, none were refurbished units, they were replacement units, and yes u can check with the phone info app..
We shall see. Mine will be here Monday.
Sent from my SM-N910T using Tapatalk
Just got my 2014 Note Pro 10.1 replaced, and was sure it was a refurb, but this confirmed it wasn't....even showed how many times the headphone and charger ports had been plugged into! Thanks!
pytyper483 said:
They typically send you everything on new phones (battery, earbuds, back cover) where on refurbs they just send the main phone portion with no accessories. At least this was my experience with the s4.
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Click to collapse
Not always true. I received a brand new replacement unit and it was sent as phone-only.
Like someone else said, it's too early for them to have refurbs yet. Anyone who needs a replacement should hurry and get it now
Not sure how its proof that quantity of charges and headphones inputs means anything. Since I'm sure Samsung can flash the device to show zero when they refurbish them.
Sent from my SM-N910T using XDA Free mobile app
Is there anything that i should test with my note 4. So i can see which one not working if so that i can return it or exchange it

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