[Q] Abnormal reset - One (M7) Q&A, Help & Troubleshooting

My One Dev-ed 64 gb recently rebooted on it's own and when it came back up there was a notification circle on top with an exclamation mark. When I clicked on it, the message said: "There was an abnormal reset, do you want to tell HTC" This has happened about 4 times in three days. Any ideas?

Error Report abnormal reset ***after root
Having the same problem!!!
After rooted, there always is an "ERROR REPORT" after start up. It says "The phone just recovered from an abnormal reset".
Will this create any problem?

jrabanal said:
My One Dev-ed 64 gb recently rebooted on it's own and when it came back up there was a notification circle on top with an exclamation mark. When I clicked on it, the message said: "There was an abnormal reset, do you want to tell HTC" This has happened about 4 times in three days. Any ideas?
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Click to collapse
Hi
greetings,
I would suggest that you must show to htc care centre they will help you out in free as it is in warrenty
and you could be safe its better to show them even if its software issue

Related

No Service icon displaying

So i have been using the phone fine with no problems in the last 2-3 months but today the phone is behaving very strange. The signal bar now have exclamation mark displaying so i click on it and it says 'no service' and i don't whats wrong with it. I tried soft resetting the phone several times but it still displaying. Solution for this problem is welcome, however i would want to prevent from hard resetting as i have a lot of software installed and i don't want to loose them or else it will take a long time to recover. Thanks in advance.
[email protected]
EDIT: Oops posted on the wrong section, sorry
does your contacts open up?
what programs have you ran or installed?

Touch Diamond messed up...

My phone has started doing something kinda weird yesterday after watching a video that was recorded on it. It shows no signal, yet I can still go online through the web browser. I can send and receive texts. But when I press the home button, nothing happens. When I restart the phone, there is nothing on my home screen and when I press the phone button, nothing happens, so I can't make or receive calls. I have tried a hard reset and reloading the rom. Still the same thing. Any help would be great!
Did you install new kernel, or something like that, cause I did that before and it remapped my keeys. So buttons like home and menu were messed up. Idk.
Ok, so I got it fixed. It was less then ideal though. I used the "Clear storage" feature and cleared storage and interal storage. This also seemed to fix my Red X problem in WMDC. So I guess in the end it was alright.
I have a new problem now, so instead of making a new thread I figured I would just add to this one. Yesterday I ran outa main memory and my phone froze. I got it to restart using the power button, but when restarting it froze on the "Touch diamond" screen. I tried to reinstall the rom, but it didn't help. So then I did the "Task 29" on it, reinstalled the rom. Now it gets to the the "Touch Diamond" screen and stays there for about a minute and then restarts. It just keeps doing that. What can I do from here? I am stuck and lost.
Again, any help would be great!
Thanks.
did u reinstall the os or the complete rom.
task29 will typically wipe everything except the SPL
wpattie said:
I have a new problem now, so instead of making a new thread I figured I would just add to this one. Yesterday I ran outa main memory and my phone froze. I got it to restart using the power button, but when restarting it froze on the "Touch diamond" screen. I tried to reinstall the rom, but it didn't help. So then I did the "Task 29" on it, reinstalled the rom. Now it gets to the the "Touch Diamond" screen and stays there for about a minute and then restarts. It just keeps doing that. What can I do from here? I am stuck and lost.
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Click to collapse
i gt the same problem too..!!! i tried to upgrade from 6.1 to 6.5 but fail. now hang at the same screen too...!!!
any pros pls help...!!!
whykidz said:
i gt the same problem too..!!! i tried to upgrade from 6.1 to 6.5 but fail. now hang at the same screen too...!!!
any pros pls help...!!!
Click to expand...
Click to collapse
you must Hard reset the device then reFlash with official rom for your device
you must reflash A rom after task29, it doesnt need to be stock as long as you flash radio and OS

[Q] CONTACT list problem

the problem is when i wants to open my contact list, the pop out "andriod.process acore has stopped unexpectedly" and return to home.
the problem happen when i waiting my battery run to zero and i recharged back.Then switch my phone on, then the problem happend.
and now i alrdy restore the phone to factory setting and the problem still the same. Totally cant open my contact list...
PLs give some advise what i can do for my phone.
thanks
how did you "restore factory setting?"
i just go privacy->factory data reset....

Partition Cache Clear Failure

what I found is upon menu boot up the android robot falls and reports "No Command" and flashes "Error". Then when selecting wipe cache partition, the robot falls and reports "Error" then automatically reboots. its MF3 ...
also it losing signal sometimes....this phone is brand new out of the box..... all what i did rooted it with AR.apk for few days and then unrooted it with SUsuper unroot option. so i tried to do wipe after that, and found out my issue ....i did four time factory reset but i still feel the phone laggy, especially when i open the browser sometimes take a minute to load the page or gives me "page cannot display" so i have to refresh the page every time...
BTW i have a good signal 4G LTE and have no issue with my other phone HTC one
salwansk said:
what I found is upon menu boot up the android robot falls and reports "No Command" and flashes "Error". Then when selecting wipe cache partition, the robot falls and reports "Error" then automatically reboots. its MF3 ...
also it losing signal sometimes....this phone is brand new out of the box..... all what i did rooted it with AR.apk for few days and then unrooted it with SUsuper unroot option. so i tried to do wipe after that, and found out my issue ....i did four time factory reset but i still feel the phone laggy, especially when i open the browser sometimes take a minute to load the page or gives me "page cannot display" so i have to refresh the page every time...
BTW i have a good signal 4G LTE and have no issue with my other phone HTC one
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Click to collapse
Did you ever resolve this?

[Q] KNOX Notification manager problem

Hi,
few days ago I noticed a exclamation mark in a triangle (warning) in notification bar. It says "Security information - The device has detected an application attempting to perform actions that are not permitted ", when I click on it i have to options. Restart now and Restart later.
I googled and noticed few others have same problem. I tried holding notification, and delete cache and force stop KNOX notification manager, because it helped others. After 4-5 minutes however, notification was back. I even tried factory reset. Didn't help...
Next solution was to delete KNOX completly and when I tried to do it... KNOX wasn't even installed.
I find 3rd solution and in settings under security I unchecked Auto update security, because it helped a few Note 3 owners. Still nothing. After few minutes another notification.
At that point I ran out of options so if anyone got a solution I would really appriciate it.
There were a few solution, but all required rooted phone, and my S3 isn't rooted and never was.
cheers!

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