[Q] DREADED PREPARING SIM... message - One (M7) Q&A, Help & Troubleshooting

My HTC ONE randomly loses mobile data and I get a "Preparing SIM..." message.
Data will come back after 20 seconds... very annoying
anybody else having this issue?

Must be a loose SIM. have you tried changing sim cards?

Yeah sounds like a bad sim. Try cleaning the gold contacts on the sim with rubbing alcohol. I get this when I use a micro sim in my Galaxy Nexus
Sent from my Nexus 10 using Tapatalk HD

altimax98 said:
Yeah sounds like a bad sim. Try cleaning the gold contacts on the sim with rubbing alcohol. I get this when I use a micro sim in my Galaxy Nexus
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
ALCOHOL:good:...woooow can we drink the rest of alcohol........ just kiding
limitless_xoom said:
My HTC ONE randomly loses mobile data and I get a "Preparing SIM..." message.
Data will come back after 20 seconds... very annoying
anybody else having this issue?
Click to expand...
Click to collapse
DO you have a hand cut micro-sim as , if its not properly cut you may get this kind of error
and rubbing the gold contacts is a very good option even i have read about it.
try and let us know

Related

Micro Sim Card Doesn't Pop in Correctly?

So I have the ATRIX HD and I love it, but there's one thing that's annoying me. I can't get my sim card to stay in place within the slot, it doesn't click in like the microsd card does. I'm not sure if that's what's supposed to happen but I've just been closing the door to the slot area and it seem to stay in place and my phone radio works. Anyone have any ideas or pics they could post as to how theirs looks? Thanks!!!
Sent from my MB886 using Tapatalk 2
The sales rep at the store had the same issue, but he eventually got it to lock in. I haven't removed it to try myself, but it looked like he had to push it in a little further than the microSD to make it work.
Edit: just tried it and I had to use a key (just what I had laying next to me) to get it to go in and click.
Sales rep had the same issue inserting my sim. She actually chipped her nail getting it in. Guess it was her first AHD
Sent from my Atix HD using xda premium
Same Problem
Me and my friend bought (both) ATRIX HDs on eBay.com (NEW IN BOX).. and when they arrived we faced the same problem, Micro SIMs does not Pop in correctly on both phones. Friend tried to force SIM to pop in and stay there but he broke spiral(or how it is called) inside and it will not Pop out without same help... On the other hand I can not Lock in my micro SIM and it pops out.. I have to force and close the cover so that SIM stays IN...
P.S. SIMs work on both phones..(even though it is not locked in my phone, but I am afraid not to break cover as sim pushes cover hard from inside
TokoVergil said:
Me and my friend bought (both) ATRIX HDs on eBay.com (NEW IN BOX).. and when they arrived we faced the same problem, Micro SIMs does not Pop in correctly on both phones. Friend tried to force SIM to pop in and stay there but he broke spiral(or how it is called) inside and it will not Pop out without same help... On the other hand I can not Lock in my micro SIM and it pops out.. I have to force and close the cover so that SIM stays IN...
P.S. SIMs work on both phones..(even though it is not locked in my phone, but I am afraid not to break cover as sim pushes cover hard from inside
Click to expand...
Click to collapse
SOOoo,,
I have the same problem here, idk if i break it or not; I tried to remove my sim card from the tray but i couldnt!!!
when I press it doesnt pop out and i cant take it off :crying::crying:
does anyone have any idea how to remove it?
Did you put it in upside down? Or in the micro sim slot?
Sent from my PACMAN MATRIX HD MAXX
deeje00 said:
Did you put it in upside down? Or in the micro sim slot?
Sent from my PACMAN MATRIX HD MAXX
Click to expand...
Click to collapse
no, i put it there like couple months ago and the micro sim card just works fine, no problems.
I am planning to change my career and I tried to remove it, but it seems like it is stcuked there and it doesnt pop out right now ://
Strange, mine pops in and out with minimal effort.
Sent from my MB886 using xda app-developers app

[Q] sd card too big

Hey has anyone else noticed that when a ad card is inserted and you close the flap that it doesn't close properly like when there isnt a card? Its maybe nothing but little things like this really bother me lol
dandean1989 said:
Hey has anyone else noticed that when a ad card is inserted and you close the flap that it doesn't close properly like when there isnt a card? Its maybe nothing but little things like this really bother me lol
Click to expand...
Click to collapse
Yup, its very minor but just enough to give the flap a curve and springiness - thought it was the sim card because I cut full sized sim myself with bluntish scissors. Took SD card out just now to confirm and it does stop the flap closing completely... might back up the card then trim it
batwingnz said:
Yup, its very minor but just enough to give the flap a curve and springiness - thought it was the sim card because I cut full sized sim myself with bluntish scissors. Took SD card out just now to confirm and it does stop the flap closing completely... might back up the card then trim it
Click to expand...
Click to collapse
Yeah it is very minor but I'm a detail freak and it was driving me nuts at least if I know its normal and not just me thats fine! Yeah I was up for ages taking in and out the sim and trying different sd cards thinking id put it in wrong. Poor design testing other than that cannot fault the device as of yet
Hell of an upgrade to my desire S!
But yeah it needs a trim I didnt think of that al though I think you should try it and report back if it works before I completely **** my phone up !
I don't have a spare sd card right now, when I get home I'll test it on an old one
Sent from my XT890 using xda premium
Any luck?
Heh completely forgot, 12 hour night shifts will do that. No time til Tuesday now (utc +13)
Sent from my XT890 using xda premium
Took a slither off with a razor, closes better now
Sent from my XT890 using xda premium
dandean1989 said:
Hey has anyone else noticed that when a ad card is inserted and you close the flap that it doesn't close properly like when there isnt a card? Its maybe nothing but little things like this really bother me lol
Click to expand...
Click to collapse
my micro sim fits in fine did you use the sim eject tool to push it in as I had your problem before as hadn't pushed all the way in but it still worked and read SD card for some reason.
Hope this helps
You mentioned sim and sd card, just to clarify its sd card and distortion is less than a millimetre.
Sent from my XT890 using xda premium
batwingnz said:
You mentioned sim and sd card, just to clarify its sd card and distortion is less than a millimetre.
Sent from my XT890 using xda premium
Click to expand...
Click to collapse
I mentioned the 'Sim eject tool' to use to insert the SD card..... I was not talking about the actual sim card just the tool provided.
Hope this helps clarify things for you if your comment was in responce to mine :0)

[Q] Sim card Error

Im getting the sim card error after the phone gets hot,is anyone else experiencing this?
Re seat your SIM.
Sent from my HTCONE using Tapatalk 2
I was getting that error randomly, brought it to sprint and they said they couldn't find anything wrong with my phone or the SIM card but that I'm not the only one that's had the issue and if it happens again after taking it out and putting it back in that putting a piece of tape in there to hold the SIM card in has worked for other people
Sent from my HTCONE using Tapatalk 2
JHoggAMLH said:
I was getting that error randomly, brought it to sprint and they said they couldn't find anything wrong with my phone or the SIM card but that I'm not the only one that's had the issue and if it happens again after taking it out and putting it back in that putting a piece of tape in there to hold the SIM card in has worked for other people
Click to expand...
Click to collapse
Damn.
Anyway, it would help if we could see a screen shot of what error you are talking about. There are several going around this forum, each with a different solution.
sauprankul said:
Damn.
Anyway, it would help if we could see a screen shot of what error you are talking about. There are several going around this forum, each with a different solution.
Click to expand...
Click to collapse
Here is my error, it has shown up once a day for the past 3 or 4 days and goes away after a reboot. I have had my phone for 2 months and this only started showing a few days ago.
Sent from my jacked HTC One!!
JHoggAMLH said:
I was getting that error randomly, brought it to sprint and they said they couldn't find anything wrong with my phone or the SIM card but that I'm not the only one that's had the issue and if it happens again after taking it out and putting it back in that putting a piece of tape in there to hold the SIM card in has worked for other people
Sent from my HTCONE using Tapatalk 2
Click to expand...
Click to collapse
Yes do this. Also wipe the gold part clean my wife's had a big oily finger print on it. Just put a small piece of scotch tape on top of card and reinstall.
Sent from my HTCONE using xda premium
Thanks for all the responeses, i get the same errors as celder187. But mine only does it when it gets hot no other time,was just wondering if it was a heat issue with the Sim card. i reboot phone and it goes away.
boosted125 said:
Thanks for all the responeses, i get the same errors as celder187. But mine only does it when it gets hot no other time,was just wondering if it was a heat issue with the Sim card. i reboot phone and it goes away.
Click to expand...
Click to collapse
Lol, this whole time I didn't know you could remove the sim card. I removed it and cleaned it then put it back. I haven't had the error pop up since
I started getting the same error after I flashed the s-off firmware zip. I seem to get it when I lose signal.

Dual SIM adapter

Hello All,
Can someone please provide their experience with using a dual SIM adapter on their Note II device.
I am thinking of this for future traveling.
T.I.A.
I have a gmate+. Was very good and handling well on 4.1.2. But when I flash 4.3. The device blocked during call. Restarting. Lost voice. It has issues with android 4.3. Hope they will update the app. I really like that device and it was all I need to transform my phone to a dual sim active phone.
Sent from my GT-N7100 using Tapatalk 2
Thank you smentoma!
This will be a good start
Have been using the MAGIC SIM Elite dual SIM adapter for quite some time now and it has been working as expected.
Have been able to utilise both SIM's 3g/4g connections with no issues and switching between SIMs isn't difficult (requires activating/deactivating airplane mode).
It isn't dual standby/active, meaning that its only one SIM active at a time. You can set it up (not a feature of the adapter, but something to arrange with carrier), so that if one SIM is inactive, it will forward calls to the other SIM which is active and vice versa. That way you won't/shouldn't miss out on calls.
Can be tricky to insert into the Note 2's SIM card slot.
My trick to inserting it, is to first put a micro SIM in to disengage the spring lever that's in the slot, then carefully pull the micro SIM out with needle-nose pliers (don't push the SIM to get it out like you normally would), then place the dual SIM adapter (micro-SIM side) into the slot and slide the micro SIM in. That way the adapter won't impinge on the spring lever and will more than likely sit over the SIM slot contacts (hope that made sense).
It's very easy to either pull too hard or twist it and damage the flex cable.
Have been using it with Beanstalk 4.3 ROM and TW 4.1.2 stock and no issues with either ROMs
It will bulge out a little when putting the battery cover back on.
Thanks Optimistic Pessimist!
I'm looking for a dual SIM adapter, so thank you for this thread. It will help me. Anyway, did u try anyone in AOSP 4.4?
Here is mine, got it from ebay for USD 5, was for the iphone 5, but will also work for android, infact any of them from ebay will work, no need to spend the extra cash for a magic sim.
Thanks kms108!
The continued support from this forum is absolutely incredible!
kms108 said:
Here is mine, got it from ebay for USD 5, was for the iphone 5, but will also work for android, infact any of them from ebay will work, no need to spend the extra cash for a magic sim.
Click to expand...
Click to collapse
Hmm interesting. . Pls share the purchase link.. Thank you
Sent from my GT-N7100 using xda app-developers app
assist4tech said:
Hmm interesting. . Pls share the purchase link.. Thank you
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
just do a search on ebay, as i said, any will do.
No active dual sim.....soo thats the same having one phone one sim....just no needed to open case and turn off the phone....sorry but for me its a floap
Sent from my GT-N7100 using xda app-developers app
EclipseX said:
No active dual sim.....soo thats the same having one phone one sim....just no needed to open case and turn off the phone....sorry but for me its a floap
Sent from my GT-N7100 using xda app-developers app
Click to expand...
Click to collapse
It's more convenience, especially if you are on the move, there are BT units available that allows 2 sim, 3 sim or 4 sim active at the sametime.
I know that....but if you are driving and need receive a call over bluethoot you cant....soo phone lose that usuability.
Ive sell my grand duos and bought note 2 because the performance.....and bought another cheap phone for other sim card (htc desire z). Since its a company number I dont use alot. But need to stay "alive" all the time
Sent from my GT-N7100 using xda app-developers app
Mine dual sim adapter also stopped working on 4.3. The phone crashes so i decided to ditch it and put the sim card in a new phone. Just bare that in mind
egzoti4en said:
Mine dual sim adapter also stopped working on 4.3. The phone crashes so i decided to ditch it and put the sim card in a new phone. Just bare that in mind
Click to expand...
Click to collapse
I've upgraded my phone to 4.3, slightly new menu for the sim tool kit, and new indicator, still working fine for me.
Thank you All for the continued feedback!
This is all very useful info!
Cheers

JUST BOUGHT MOTO X!! Couple of questions.

1st and most importantly is the sim card. I watched some videos on youtube about cutting it, but one also said that I had to "sand" it because it was thicker, but another video said it would fit all slots. So would I have to sand it or just cut it for the moto x?
2nd. Active display. I personally find it annoying so is there an option to disable it?
3rd. Does the screen have oleophobic coating??
Sesamechicken said:
1st and most importantly is the sim card. I watched some videos on youtube about cutting it, but one also said that I had to "sand" it because it was thicker, but another video said it would fit all slots. So would I have to sand it or just cut it for the moto x?
2nd. Active display. I personally find it annoying so is there an option to disable it?
3rd. Does the screen have oleophobic coating??
Click to expand...
Click to collapse
1. I don't know I use a Nano Sim
2. yes in settings you can turn it off, but if you do you're losing one of the reasons to own this phone
3. Yes
gunnyman said:
1. I don't know I use a Nano Sim
2. yes in settings you can turn it off, but if you do you're losing one of the reasons to own this phone
3. Yes
Click to expand...
Click to collapse
Does it have a notification light?
Sesamechicken said:
Does it have a notification light?
Click to expand...
Click to collapse
kinda. It's been discovered it has a light that only lights up when you plug it in to charge and there's not enough juice to run the screen's charging animation. Someone is working on using it for more. But work is very early.
gunnyman said:
kinda. It's been discovered it has a light that only lights up when you plug it in to charge and there's not enough juice to run the screen's charging animation. Someone is working on using it for more. But work is very early.
Click to expand...
Click to collapse
there is way to have it turn on when you are charging
I cut my micro Sim to Nano and just did a quick brush with sandpaper to smooth the edges that were cut. Don't sand too much, it needs to fit the tray for a nano Sim and cutting it brings it to Nano size already...just smooth it out.
Active notification rocks once you start using it.
No official notification light though a light has been found with very limited access/functionality at the moment. That's why it has Active Notifications....a replacement for a basic light notification.
Sent from my Nexus 10 using Tapatalk
tcrews said:
I cut my micro Sim to Nano and just did a quick brush with sandpaper to smooth the edges that were cut. Don't sand too much, it needs to fit the tray for a nano Sim and cutting it brings it to Nano size already...just smooth it out.
Active notification rocks once you start using it.
No official notification light though a light has been found with very limited access/functionality at the moment. That's why it has Active Notifications....a replacement for a basic light notification.
Sent from my Nexus 10 using Tapatalk
Click to expand...
Click to collapse
Kittiesoncrack said:
there is way to have it turn on when you are charging
Click to expand...
Click to collapse
gunnyman said:
kinda. It's been discovered it has a light that only lights up when you plug it in to charge and there's not enough juice to run the screen's charging animation. Someone is working on using it for more. But work is very early.
Click to expand...
Click to collapse
One more thing, how is the battery life on this? I returned my nexus 5 because the battery life is absolute junk. I couldn't even get through a school day with that thing. Can the moto X last from 5:30AM to around 6:00 PM with moderate use?
Sesamechicken said:
One more thing, how is the battery life on this? I returned my nexus 5 because the battery life is absolute junk. I couldn't even get through a school day with that thing. Can the moto X last from 5:30AM to around 6:00 PM with moderate use?
Click to expand...
Click to collapse
I got around 4 hours of SOT on Wifi without root. and about 3.5 of SOT lte. I usually game a lot. and with rooted i get around 5 SOT. and to answer your question. Definitely. I've gone 2 days with light use.
Technically a sim that has been cut down should be sanded a little thinner. The nano sim specification is thinner, using a sim that hasn't been sanded a little will work but it is much harder on the sim card slot.
Active Notifications rock, give it a try.
I got mine today, noticed the volume rocker is nearly flush with the side, while the power button really sticks out. Is this normal? Or should the volume rocker be flush with the power button?
Sent from my XT1053 using Tapatalk
i cut my SIM and it was fairly easy. just make sure you don't cut the chip in the middle. after a few weeks i jsut went to VZW and got replacement for free...
Both the volume rocker and power buttons should stick out about 1/64". Return it! Chris
Sent from my A200 using xda app-developers app
Steve-x said:
Technically a sim that has been cut down should be sanded a little thinner. The nano sim specification is thinner, using a sim that hasn't been sanded a little will work but it is much harder on the sim card slot.
Active Notifications rock, give it a try.
Click to expand...
Click to collapse
So I would have to sand it a bit? Do you think it'll fit by just cutting it?
Sesamechicken said:
So I would have to sand it a bit? Do you think it'll fit by just cutting it?
Click to expand...
Click to collapse
A stuck sim can be a real pita. Why not just get an actual nano SIM? Most carriers can transfer your number to the new sim in an instant.
Solutions Etcetera said:
A stuck sim can be a real pita. Why not just get an actual nano SIM? Most carriers can transfer your number to the new sim in an instant.
Click to expand...
Click to collapse
I just want to use it ASAP and plus, I'm only 15 -_-
Sesamechicken said:
I just want to use it ASAP
Click to expand...
Click to collapse
We all do. Which model did you buy? Are you sure it won't come with its own sim? Mine did (T-Mobile).
Solutions Etcetera said:
A stuck sim can be a real pita. Why not just get an actual nano SIM? Most carriers can transfer your number to the new sim in an instant.
Click to expand...
Click to collapse
I know the Verizon X (Developer Edition included) comes with a Verizon nano sim.
Am correct in thinking that the Moto Maker versions come with SIM for the carrier you selected when ordering?
So I guess what I'm asking is.. Other than maybe the GSM Developer Edition, doesn't the X come with a Nano sim for the selected carrier?
KidJoe said:
I know the Verizon X (Developer Edition included) comes with a Verizon nano sim.
Am correct in thinking that the Moto Maker versions come with SIM for the carrier you selected when ordering?
So I guess what I'm asking is.. Other than maybe the GSM Developer Edition, doesn't the X come with a Nano sim for the selected carrier?
Click to expand...
Click to collapse
Yea, but all my contacts are in my micro Sim.
Sent from my HTC One dual sim using xda app-developers app
Contacts are not stored on your Sim theres only info for your data plan. You can just cut and put it in though.
shane1 said:
Contacts are not stored on your Sim theres only info for your data plan. You can just cut and put it in though.
Click to expand...
Click to collapse
It CAN be stored on he's SIM if he did that choice.
It was useful before googles backup thing.

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