Hi Everyone,
New One owner here.. after just a couple of days use.. I tried to charge it with the charger in my car (unofficial but had no problems with it with DHD). Since I plug out GSM radio doesn't work. I believe the GSM radio died right after the charge. I tried reinserting SIM, trying a different SIM, reboot and hard reset but no luck.
Did anyone has similar problem any solution suggestions?
I can do emergency calls btw
(sorry cant attach screenshots)
Currently my Settings->About->Network shows:
Operator Name: Unknown
Signal strength: 0
Mobile Netw. Type: Unknown
Service State: Out of Service
Roaming: Not roaming
Thanks much
leventbb said:
Hi Everyone,
New One owner here.. after just a couple of days use.. I tried to charge it with the charger in my car (unofficial but had no problems with it with DHD). Since I plug out GSM radio doesn't work. I believe the GSM radio died right after the charge. I tried reinserting SIM, trying a different SIM, reboot and hard reset but no luck.
Did anyone has similar problem any solution suggestions?
I can do emergency calls btw
(sorry cant attach screenshots)
Currently my Settings->About->Network shows:
Operator Name: Unknown
Signal strength: 0
Mobile Netw. Type: Unknown
Service State: Out of Service
Roaming: Not roaming
Thanks much
Click to expand...
Click to collapse
get a replacement
Did you try factory reset?
Related
Help! My Diamond has lost it's sparkle.
I have no signal just an ! next to the antenna logo. It's not network coverage as I've tried another phone with my 3 sim and my vodafone sim in the diamond and no signal with either network, although I get a message that I need to update the settings for this network.
I have tried reflashing the origional vodafone rom 1.93.161.2 and reflashing the radio to 1.00.25.05 and now 1.00.25.06 none of which get me a signal.
If I do a manual search for a network the phone finds vodafone, o2, orange, 3 and t-mobile but none give me a signal :-( any help I've only had the phone for a couple of weeks after buying it new off ebay.
try radio .08, and have you ran Connection Setup?
Just tried the 08 radio and no luck. I did get some signal bars after I posted this morning with my Vodafone sim but any try at making a call just gave me what sounded like an engaged tone. What do you mean by connection setup? The phone was working but then stopped with no modification.
Well it turns out that the phone was on a blacklist despite coming up as clear on a search I did by the ebay recomended tool. Fortunatly the seller was prompt with a refund. I suspect I was lucky on this occasion.
I have a HTC Tytn II with KPN network(flexibel) and internet, the problem I have is that I can't change the band rate from GSM in AUTO, when i change it I have no network anymore, so the network is G and not 3G.
Please help me to solve this problem.
ROM 3.29.404.0. NLD
Radio 1.65.16.25
Protocol 25.83.40.02. H
Hi I changed you title to something other that "NEED HELP".
You might get some more help now, hope you don't mind.
Ta
Dave
This sounds like a problem I had a while ago. It was an antenna issue. I had to send my TyTN2 for repair in order to fix it.
The symptoms: I could use only GSM in GSM mode. In auto or UMTS mode it kept on searching, connecting, disconnecting. Repeating over and over again. First the Y! -symbol, then the three dots building up (Y...) connecting, displaying 3G-symbol for about two seconds and then everything drops dead and the whole network searching starts again. It was only stable in GSM mode, could not even make phone calls in auto mode.
After calling support they collected my device for repair. Took about a week and a half and it is now fully operational again with 3G/HSDPA on KPN network in NL.
I bought a Bell HTC incredible S.
I first hacked it to get S-off than installed HD 1.1.7 rom. After flashing it I had "error while searching for networks" in network operators when booting up the new rom. So during that time I flash radio to the new one (as the guide recommended).
After flashing, still got the same error. I can't connect to my bell network. I took my backup nano on my 4GB and restored.
The phone connected back to the bell network but when I plugged in my USB to it. Network disconnected and now I can't connect back. i've tried restoring the phone again with the same backup and this time it doesn't even connect.
Please help me, i followed this post .
Which says to type in bunch of characters in the number screen. I did what that user said to do and when I do "Run ping test" it says this:
Ping IPAddr: pass
Ping hotname(www.google.ca): pass
http client test: pass
signal strength 0 dBm 0 asu
Location: LAC = unknown CID = unknown
Neigbroing CID: unknown
Roaming: not roaming
GSM service: emergency calls only
GPRS service: Disconnected
network type unknown
Message waiting: false
call redirect: false
call status: idle
radio resets: 0
data attempts: 0
data sucesses: 0
gsm disconnects: ========DATA========
I have a feeling the guide i followed wasn't for bell, and radio flash screwed up everything. PLEASE HELP
audiotranceable said:
I bought a Bell HTC incredible S.
I first hacked it to get S-off than installed HD 1.1.7 rom. After flashing it I had "error while searching for networks" in network operators when booting up the new rom. So during that time I flash radio to the new one (as the guide recommended).
After flashing, still got the same error. I can't connect to my bell network. I took my backup nano on my 4GB and restored.
The phone connected back to the bell network but when I plugged in my USB to it. Network disconnected and now I can't connect back. i've tried restoring the phone again with the same backup and this time it doesn't even connect.
Please help me, i followed this post .
Which says to type in bunch of characters in the number screen. I did what that user said to do and when I do "Run ping test" it says this:
Ping IPAddr: pass
Ping hotname(www.google.ca): pass
http client test: pass
signal strength 0 dBm 0 asu
Location: LAC = unknown CID = unknown
Neigbroing CID: unknown
Roaming: not roaming
GSM service: emergency calls only
GPRS service: Disconnected
network type unknown
Message waiting: false
call redirect: false
call status: idle
radio resets: 0
data attempts: 0
data sucesses: 0
gsm disconnects: ========DATA========
I have a feeling the guide i followed wasn't for bell, and radio flash screwed up everything. PLEASE HELP
Click to expand...
Click to collapse
It wouldn't matter if the radio was for bell.. You can flash any of the radios.
scoobysnacks said:
It wouldn't matter if the radio was for bell.. You can flash any of the radios.
Click to expand...
Click to collapse
than why can't I connect.?
stupid question, but did you put back cover on? (antenna is there)
Maqui said:
stupid question, but did you put back cover on? (antenna is there)
Click to expand...
Click to collapse
good call never thought of that hopefully thats his problem
now that's hard, because I remember putting the case back on and I do remember it working. However I was also leaving my place with it and it randomly disconnected. I went back home and restored it again and still had issues.
I ended up getting a replacement. not sure if I should flash, kinda scared to find out if I can't connect to my call/text/3g connections
"stupid question, but did you put back cover on? (antenna is there)"
+++1 to that one. Been there and did that last week.
Hi - I'm a semi-noob with this phone and Android in general (long-time iPhone JB'er finally saw the light), so sorry for any ignorance/stupidity in what follows...
HTC One, on T-Mobile
Android 4.3 SW# 3.24.531.3
Baseband vsn: 4A.21.3263.03_10.38m.1157.04L
Rooted, Unlocked, S-OFF
I was traveling on St Martin (French Caribbean) where T-Mobile gives free data roaming, so I turned on roaming and everything was fine - cell service, cell data, wifi all clearly working properly. After several days, I noticed no cell service or 3G indicator, but my wife's T-Mobile iPhone had full bars and 3G service. I waited a while, and (I *believe*) data & cell service came back on once for a while, but then failed again and have not returned to health since then (it's been about a week). Wifi works fine. When I tried to find a signal I would get "Error Searching for Networks". I thought maybe it had to do with roaming, but when I returned home (USA) I still had no cell signal/data.
I've tried rebooting, turning Data roaming on and off, Airplane mode on and off, all choices of Network mode, power off for a long time while charging, a couple other more obscure suggestions that I can't remember. I have not tried reverting to Stock or flashing a radio.
In poking around in settings:
IMEI: [normal] (this is different from several other people reporting similar problems)
Network Mode: GSM / WCDMA / LTE Auto
Operator: Unknown
Signal Strength: 0
Mobile network type: Unknown
Service State: Radio Off
Roaming: Not roaming
I've seen several posts here and on Android Forums with similar problems, but never quite a match - always a different phone and/or they are now missing their IMEI, which is not true for me and seems significant.
I never dropped the phone in water or anything, but I was traveling and it's possible it got more humidity than normal (one thread suggested water damage as a likely culprit).
Is there anything for me to do before (A) flashing a radio, (B) returning it to stock, (C) taking it to T-Mobile and hoping they'll fix it (still under warranty)? I haven't flashed a radio before, but it sounds like it's straightforward - if you have any suggestions, let me know.
I have an OTA update available to 4.4.2 - is it likely that would help me? And if I do that how much damage control will I have to do to get back to rooted/unlocked/S-OFF status?
Someone with a different phone said they removed their battery for a couple of hours and all was fine, but I'm scared to try to remove my battery, especially if I might have to take it for warranty repair.
Thanks for any guidance you can provide, and let me know if I should post any more info...
-lhuge
lhuge said:
HTC One, on T-Mobile
Android 4.3 SW# 3.24.531.3
Baseband vsn: 4A.21.3263.03_10.38m.1157.04L
Rooted, Unlocked, S-OFF
"Error Searching for Networks". I thought maybe it had to do with roaming, but when I returned home (USA) I still had no cell signal/data.
I've tried rebooting, turning Data roaming on and off, Airplane mode on and off, all choices of Network mode, power off for a long time while charging, a couple other more obscure suggestions that I can't remember. I have not tried reverting to Stock or flashing a radio.
In poking around in settings:
IMEI: [normal] (this is different from several other people reporting similar problems)
Network Mode: GSM / WCDMA / LTE Auto
Operator: Unknown
Signal Strength: 0
Mobile network type: Unknown
Service State: Radio Off
Roaming: Not roaming
Is there anything for me to do before (A) flashing a radio, (B) returning it to stock, (C) taking it to T-Mobile and hoping they'll fix it (still under warranty)? I haven't flashed a radio before, but it sounds like it's straightforward - if you have any suggestions, let me know.
Click to expand...
Click to collapse
Have you tried to switch on radio manually? Dial *#*#4636#*#* ---> phone info ---> there is a switch to turn on/off radio
lhuge said:
I have an OTA update available to 4.4.2 - is it likely that would help me? And if I do that how much damage control will I have to do to get back to rooted/unlocked/S-OFF status?
Click to expand...
Click to collapse
OTA update won't affect bootloader (unlocked and S-OFF). You might loose root but you can re-root after the update. Don't forget you need stock recovery to update. If you are going to send your phone for repair, you'll have to S-ON, remove tampered flag and Lock (no re-lock) the bootloader or your warranty will be invalid. You can only s-on on hboot 1.44 or 1.54 so you'll have to downgrade first.
lhuge said:
Someone with a different phone said they removed their battery for a couple of hours and all was fine, but I'm scared to try to remove my battery, especially if I might have to take it for warranty repair.
Click to expand...
Click to collapse
Do not attempt to remove the battery yourself on the M7, bad idea if you are planning to send the phone under warranty.
[SOLVED]
alray said:
Have you tried to switch on radio manually? Dial *#*#4636#*#* ---> phone info ---> there is a switch to turn on/off radio
Click to expand...
Click to collapse
Oh my freaking gawd, thank you. It actually didn't work at first - the button just read "turn off radio" (as if it was currently on), and tapping it didn't seem to cause any change. Kind of on a whim, I changed "preferred network type" from "WCDMA preferred" to "LTE Only", went out to settings to see if anything had changed, turned off WiFi, came back to the phone info page, clicked "turn radio off" again, and then I noticed that numbers on the screen were moving, and I had 4G/LTE and full bars again. I've switched back to "WCDMA preferred" and everything seems fine, but I don't know whether that's the right choice out of a long list of options - it's just what was there to start with.
I feel silly that it was so simple, but I didn't know about that testing screen. Thanks a ton.
alray said:
Do not attempt to remove the battery yourself on the M7, bad idea if you are planning to send the phone under warranty.
Click to expand...
Click to collapse
Roger that, fears confirmed. Thanks again
lhuge said:
Oh my freaking gawd, thank you. It actually didn't work at first - the button just read "turn off radio" (as if it was currently on), and tapping it didn't seem to cause any change. Kind of on a whim, I changed "preferred network type" from "WCDMA preferred" to "LTE Only", went out to settings to see if anything had changed, turned off WiFi, came back to the phone info page, clicked "turn radio off" again, and then I noticed that numbers on the screen were moving, and I had 4G/LTE and full bars again. I've switched back to "WCDMA preferred" and everything seems fine, but I don't know whether that's the right choice out of a long list of options - it's just what was there to start with.
I feel silly that it was so simple, but I didn't know about that testing screen. Thanks a ton.
Roger that, fears confirmed. Thanks again
Click to expand...
Click to collapse
better to set it to GSM/WCDMA/LTE auto.
HTC One M7 no signal after upgrade Lollipop 5.0.2
Pls help. No signal. Tried phone info-->radio-off/on, switch to gsm only, WCDMA....all - NOK
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
OddsForever said:
I bought my Droid Turbo about two weeks ago to use it in Europe. I checked all freq and bands of my carrier and I also spoke with a guy who is using Droid Turbo in my country (Poland), all was ok. I got my phone and before inserting the sim card I updated to lollipop 5.1 OTA. After inserting my sim card the phone detected my sim and connected with network (LTE). I thought that everyting was ok untill I started using Droid Tubo in a daily basis. The phone is constantly switching networks. Its loosing lte signal switching to 3g for example, then to gsm. After a while its reconnecting but not always, sometimes I have to restart. I was trying almost everything: wiping from recovery, wiping via fastboot, switiching network connections by hidden menu commands, changing apn settings... I noticed that my problem seams to be similar to the problem which was solved by 21.44.8 update which: "Fixes an issue that could prevent proper switching from 3G to 4G LTE. Fixes issues that could trigger a dropped call, prevent a call from going through, show that no service is available or show that a SIM card is not inserted" - this is quote from motorola update release note. This quote very well describes my problem. After doing almost everything what I could I decided to ask for your help, because Im starting to think that this is a hardware issue. I am looking forward for your help and will be very gratefull for any suggestions.
Click to expand...
Click to collapse
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
kaVetan said:
Hello, I have almost the same problem. I recently bought DROID TURBO and i was using it w/o any problem for about a month. and Poland is also my country I did everything like you including update to lollipop before inserting SIM card. Everything with the phone was ok until i tried to change cellular bands in menu to see if it will affect battery life in some way.
Unfortunately my Droid Turbo is now refusing to connect to any network. To be exact: it is logging to my network ( i have checked it on the service hotline of my carrier ) but then after about 3-5 sec. signal bars are greyed and no connection to the network. I've tried three different cards from different carriers and with all a have the same result. Now i cannot use my Droid Turbo as a phone ....... i've tried factory reset, cache cleaning, disabling Verizon apps&services .... nothing... Could someone help me/us, do you have any suggestions ?
Click to expand...
Click to collapse
Hello again.
The only way i've solved this network problem on non-rooted Lillipop is to install new firmware using Verizon Software Upgrade Assistant for Droid Turbo. You have to run this software and use the rapair button then it downloads new firmware and installs it on your phone.
i have same problem.
just flash last firmware with fastboot