A2DP snicking and distortion driving me crazy! - Xperia Z Q&A, Help & Troubleshooting

Hi all, I have tried searching around and haven't managed to to find anything even remotely similar (if such a thread exists, I apologise and I would appreciate being pointed in the right direction), So i'm posting as a last resort, I really hope somebody is able to help me.
I am experiencing a lot of random "snicking" and clicking over btaudio A2DP between my xperia Z and my 2010 camry hybrid. The snicking is not present in bt calls, just bt audio playback. I have not experienced this problem with any of my older phones in the same car (iphone 4, 4s, sgs, sgs2, sgs3 have all been without issue).
The snicking is most noticeable in quiet or silent parts of a song, although lately from time to time it will progress from quiet snicking into full terrible distortion on every beat requiring me to pull over, unpair the phone, powercycle both the car and the phone and re-pair everything to get it back to something that is listenable.
I am using poweramp, but have tried several different music players to rule out the possibility of it being the player.
Has anybody encountered this, or able to help me troubleshoot it?
I am using a completely stock xperia Z, no mods whatsoever.
Thank you in advance for your time and assistance.

*bump*
surely there is somebody here that has an idea of whats going on?

dvcelica said:
*bump*
surely there is somebody here that has an idea of whats going on?
Click to expand...
Click to collapse
Are you using the Walkman app to play songs as a default player or at least have you tried... then I if problem is still there I would seek the advise of the shop from where bought ...

zalman360 said:
Are you using the Walkman app to play songs as a default player or at least have you tried... then I if problem is still there I would seek the advise of the shop from where bought ...
Click to expand...
Click to collapse
Thank you for your reply, I have tried with poweramp, and the standard walkman app, both have the same problem. I tried my wifes xz on the car and it was much much worse (dropping out, freezing etc) So I can only assume sony (or telstra) have screwed up the a2dp as it works completely fine in calls.
I might try dropping something non branded on it and see how it all goes.
Thank you for your time.

Related

[Q] Strange issue with music playing out of headphones - PLEASE, PLEASE HELP!

Hello,
I'm believe i'm currently running Cyanogen Mod 7.1 on the LG 2X.
I've had no problems with the mod, everything was running smoothly then one day, out of the blue, the music was no longer working properly out of the headphones.
The best way I can describe is it as tho you are listening to music under water. The music of the songs play, but when the artist sings, their voice is sort of tinny, and doesn't play properly.
Another strange thing is that when I listen to the radio via an app, it works fine. A little quiet, but it is still clear.
I've had a fiddle with the settings on the music player, but nothing seems to change. I've tried a variety of music players and the problem still occurs.
I've been to 2 technicians and neither of them know what the problem is. They don't believe it is something to do with the hardware, more an internal issue.
I just really want to get this issue sorted, because it's very frustrating when I want to listen to music when travelling etc.
Please help, I'd really appreciate it.
P.S My phone will no longer connect to the computer. When I plug it in via USB, it doesn't pop up on the computer, and only shows a charging icon on the phone. If someone could help fix this i'd also be greatful.
Thanks guys.
For the audio problem, check the DSP manager app.
For the USB problem, check if you have USB debug on. (I think you have to look at Settings->applications->development.)
Have you tried different headphones?
I have a similar problem when using my Sony Ericsson headphones on the LG. It seems the 3.5 mm jack is somehow different. So when I use the SE set, I hear the voice distantly, echoed and so on. And its definitely not from the software.
krajova said:
Have you tried different headphones?
I have a similar problem when using my Sony Ericsson headphones on the LG. It seems the 3.5 mm jack is somehow different. So when I use the SE set, I hear the voice distantly, echoed and so on. And its definitely not from the software.
Click to expand...
Click to collapse
I also have this problem with my sony ericsson headphones, I have to press real hard on the jack so I can hear properly, so I just use the headphones that came with the LG instead...

[Q] Bluetooth audio in your car, is song info being displayed?

When connected to my car's bluetooth and using Google Music, artist/title/album info isn't being sent to my car's display, anyone else having the same problem? It works fine on my Nexus5 so I assume the Google Music app isn't the problem. What happens is it will usually correctly display the song info when I first launch the player but then it never updates. Could the Z3c be using an older bluetooth a2dp profile than the Nexus 5, anyone know how to check?
Track info displays and updates correctly in in my car.
I use Spotify and Google Play Music
ikon8 said:
When connected to my car's bluetooth and using Google Music, artist/title/album info isn't being sent to my car's display, anyone else having the same problem? It works fine on my Nexus5 so I assume the Google Music app isn't the problem. What happens is it will usually correctly display the song info when I first launch the player but then it never updates. Could the Z3c be using an older bluetooth a2dp profile than the Nexus 5, anyone know how to check?
Click to expand...
Click to collapse
Works flawlessly here.
Strange, I wonder why it would work flawlessly on my Nexus5 and not at all on z3c.
After some more digging around I found in Sony's Z3 Compact white paper, it lists bluetooth AVRCP profile version 1.3, whereas the Nexus 5 uses version 1.4, I think this might be the problem. I also found threads elsewhere on xda where people with phones running AVCRP 1.3 had the same issues in their car. I also tried using Spotify and the Walkman app and none of them work.
ikon8 said:
After some more digging around I found in Sony's Z3 Compact white paper, it lists bluetooth AVRCP profile version 1.3, whereas the Nexus 5 uses version 1.4, I think this might be the problem. I also found threads elsewhere on xda where people with phones running AVCRP 1.3 had the same issues in their car. I also tried using Spotify and the Walkman app and none of them work.
Click to expand...
Click to collapse
Worked with mine yesterday. So i doubt it is an issue with Revision numbers, try unpairing and Repairing
NRG1975 said:
Worked with mine yesterday. So i doubt it is an issue with Revision numbers, try unpairing and Repairing
Click to expand...
Click to collapse
I've tried everything already. AVCRP is the profile responsible for the car controlling the phone and getting the display info, the Sony is using an old version. Lots of people have reported problems with their car not getting display info on phones running the bluetooth AVCRP 1.3 profile.
ikon8 said:
I've tried everything already. AVCRP is the profile responsible for the car controlling the phone and getting the display info, the Sony is using an old version. Lots of people have reported problems with their car not getting display info on phones running the bluetooth AVCRP 1.3 profile.
Click to expand...
Click to collapse
Lots of people are reporting it as working, I am not sure that a newer version would fix the issue, as it is backward compatible.
It's not working, at all, for me.
I have a Sony XAV-601BT stereo in my car, and this worked fine with Samsung phones, Blackberrys, and iPhones. Even the Xperia ZL worked for AVRCP.
This one isn't. I can skip tracks and pause and play, but I get no song info through any app.
Very, very frustrated about this.
duraaraa said:
It's not working, at all, for me.
I have a Sony XAV-601BT stereo in my car, and this worked fine with Samsung phones, Blackberrys, and iPhones. Even the Xperia ZL worked for AVRCP.
This one isn't. I can skip tracks and pause and play, but I get no song info through any app.
Very, very frustrated about this.
Click to expand...
Click to collapse
I can follow up on this by saying that I took my phone to an electronics store with multiple radios on demonstration. It didn't work on any of them. I'm going to try completely resetting the phone to see if it helps.
---------- Post added at 05:46 AM ---------- Previous post was at 05:29 AM ----------
duraaraa said:
I can follow up on this by saying that I took my phone to an electronics store with multiple radios on demonstration. It didn't work on any of them. I'm going to try completely resetting the phone to see if it helps.
Click to expand...
Click to collapse
I'm starting to think it may be a regional/ROM based issue. Mine is on 23.0.A.2.93 and says there are no updates, so I'll see what I can find to make this work.
duraaraa said:
I can follow up on this by saying that I took my phone to an electronics store with multiple radios on demonstration. It didn't work on any of them. I'm going to try completely resetting the phone to see if it helps.
---------- Post added at 05:46 AM ---------- Previous post was at 05:29 AM ----------
I'm starting to think it may be a regional/ROM based issue. Mine is on 23.0.A.2.93 and says there are no updates, so I'll see what I can find to make this work.
Click to expand...
Click to collapse
Interesting, let me know what happens, that's the same exact problem I'm having. Also, I ordered my phone from the UK but I'm in the US, my phone is running 23.0.A.2.105. I see that there is a US firmware that some people are installing so I'm going to try installing that to see if anything changes.
ikon8 said:
Interesting, let me know what happens, that's the same exact problem I'm having. Also, I ordered my phone from the UK but I'm in the US, my phone is running 23.0.A.2.105. I see that there is a US firmware that some people are installing so I'm going to try installing that to see if anything changes.
Click to expand...
Click to collapse
Ugh. I wish I had known that. I just spent the last hour updating to the exact firmware you are on, and trying it, again with failure.
If you have more energy than I do, please go ahead and try the other various FTFs available
Just to save you guys a bit of time. I don't think your problem is region based either. I'm in Canada and I also imported my Z3C from UK and my track info displays perfectly fine over Bluetooth. My phone is bone stock.
Have you guys tried contacting Sony?
Eclypz said:
Just to save you guys a bit of time. I don't think your problem is region based either. I'm in Canada and I also imported my Z3C from UK and my track info displays perfectly fine over Bluetooth. My phone is bone stock.
Have you guys tried contacting Sony?
Click to expand...
Click to collapse
Could you be so kind as to let me know what head unit or other device you're using that it's displaying on?
Worst case scenario is I guess I have to throw some money at a new head unit.
The odd thing is I couldn't find any that worked at a local store. I tried quite a few.
duraaraa said:
Could you be so kind as to let me know what head unit or other device you're using that it's displaying on?
Worst case scenario is I guess I have to throw some money at a new head unit.
The odd thing is I couldn't find any that worked at a local store. I tried quite a few.
Click to expand...
Click to collapse
I'm using my factory head unit. 2013 Land Rover
I wanted to let you guys know that I heard from Sony about this issue. They acknowledged the bug and claim it will be fixed in the Android L update.
I no longer have this phone (because AVRCP didn't work, and it's kind of important to me) but for those of you who suffer from this, hopefully Sony will fix it.
Here's verbatim from Sony:
According to our internal teams, the issue should be fixed in the Android L release for the Z3 Compact.
Best regards,
Joe from Developer World
It worked fine for me. I also got the Sony Head Unit in my car (XAV-BT602).
What's really confusing me is that it worked fine even with displaying track titles and so on but somehow (and I really can't figure out what I could have changed) it doesn't work anymore. If someone finds a solution for this I would very appreciate his help.
duraaraa said:
I wanted to let you guys know that I heard from Sony about this issue. They acknowledged the bug and claim it will be fixed in the Android L update.
I no longer have this phone (because AVRCP didn't work, and it's kind of important to me) but for those of you who suffer from this, hopefully Sony will fix it.
Here's verbatim from Sony:
According to our internal teams, the issue should be fixed in the Android L release for the Z3 Compact.
Best regards,
Joe from Developer World
Click to expand...
Click to collapse
I suffer from the same Issue that the song information are not transmitted regularly. Only after a reconnect the songinformation is transferred once. I posted this issue in the support forum, but there is no reply up to now So i have left a remark about the support forum's quality ... Let's see
THX for your post
Rhonin
Rhonin86 said:
I suffer from the same Issue that the song information are not transmitted regularly. Only after a reconnect the songinformation is transferred once. I posted this issue in the support forum, but there is no reply up to now So i have left a remark about the support forum's quality ... Let's see
THX for your post
Rhonin
Click to expand...
Click to collapse
I also posted there to get you some support in the forum. I also contacted the support and I'll keep you informed if I know anything new.
At least I can confirm that audio info via bluetooth works in BMWs, Minis and Kias...

Bluetooth Audio Stutter / Skips

I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
rytymu said:
I have received my T-Mobile Note 4, and I have the infuriating problem of random Bluetooth streaming skips / stutters. Does anyone else have this issue? I know it was a known problem on the S5's, and it never really got fixed...
Does anyone have any solutions for this? I checked out the ViPER EQ mod, could that help?
Currently I am 100% stock (latest version, got the T-Mobile patch right away), and I only use Spotify for music. I have experienced stutter in my Nissan, a pair of Sennheisers, and a Monoprice Bluetooth adapter. What's also upsetting is that the stock Samsung music player often starts playing when a Bluetooth streaming device is connected...
Any advice?
Click to expand...
Click to collapse
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
i've had that issue since HTC One...
not sure if i ever saw a way to fix this issue.
NICEGYPT said:
I am having the same issue. I really don't know if this is an issue or not. I drive charger and my M8 was the same. It's annoying I feel ya. hopefully someone can tell us how to control this thing.
Click to expand...
Click to collapse
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
rytymu said:
It's funny because I'm coming from the M8 and it was flawless for me. That is was running 4.4.2, whereas this is 4.4.4... Any correlation?
Click to expand...
Click to collapse
I really don't know if this an issue. My M8 4.4.3 and had same thing. But to be fair Note 4 is more superior inside my car. I am able to listen to my text msg. Voice commands works really good on note 4.
I have this issue from time to time on my Nexus 5. I have to reboot it to fix it. It happens maybe 1 out of 30 times I use BT headsets. Enough to be annoying but not a deal breaker. I am beginning to think this may be an Android issue and not Samsung. Those that have the issue on Note 4, does a reboot fix the problem?
Every now and then when I play Tunein Radio Pro, it would be a hick up. I already did the 30 sec buffer. But usually it works. Is this what you mean?
In my Jeep Wrangler I have BlueTooth. Every few months when I get a new device, I always have to call my mom for the BlueTooth test. The Note 4 has been the only phone to pass. For whatever reason my mom's phone would always sound like I was in a tunnel with the exception on the Note 4. Even the LG G3 failed this. In my 2012 GTI I had issues with some devices as well as my 08 WRX. It always came down the the BlueTooth stack for phone call quality and skipping and sometimes just dropping/crashing out of BT all together. Hope you guys get yours resolved. I know this is a huge problem. Heck when Note had its recent update, I was worried it would break something its just been too good so far! Best of luck guys.
I believe its a kitkat bug. It happened on my note 3 as well
Might warrant a return.
This is so annoying. I'm coming from an M8 (and previously M7) and use bluetooth for everything. Wireless headphones at the gym, wireless speakers at home, media in my car, and a Moto360.
Never had any skips/stutters on previous devices through any of these. Moreover, sometimes the music just STOPS and drops the connection and I have to repair the two devices in the middle of a workout. Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
This happens through any media app - GPM, Milk, Netflix, etc. Want to throw my device.
I am having this issue in my Outback, but it is not happening in my WRX. I was thinking maybe it just doesn't like one, but now I see this is a larger issue. I haven't had this problem with my S5, so maybe it'll clear up when some Roms are released.
I'm having the same issue with my wireless Bluetooth headphones. I thought it was because I was too far away from the phone, but I'm having the same problem when I'm close to the phone also. My Note 3 does not have this problem.
I used my like at least 6 years old Bluetooth headset for like the 4 hours and in that time I barely had skips it only skipped when I left the room and went a few feet away also
Sent from my SM-T210R using XDA Free mobile app
same here
I'm having the same problem
I find this happens when the screen is off. When it's on, no issue. I hope an update fixes this soon.
This stopped after I went to Firekat Rom. Not sure why or how, but Bluetooth is smooth now
AlmostTan said:
...sometimes the music just STOPS and drops the connection and I have to repair the two devices ...Is anyone experiencing the music STOPPING? Might return/exchange mine if not.
Click to expand...
Click to collapse
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
AlmostTan said:
Just wanted to verify if anyone is NOT experiencing this issue? If there are Note's out there that are not experiencing it then I might exchange mine. If this is a software issue for all notes then this blows.
Click to expand...
Click to collapse
As I reported before, I had a similar issue on my Nexus 5 and rebooting would fix it. It was a rare occurrence but it would happen from time to time.
I have not experienced the issue at all on my Note 4 in the 8 days I have had it. I use BT quite a bit with my Heart Rate sensor and BT headsets while running and also connected to my stereo in my Sonata. Has been flawless so far.
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
SiNJiN76 said:
This might have something to do with S-Health. Audio skipped for me every 10 minutes or so. Didn't matter the BT equipment. Yesterday, I decided to Disable S_Health. Today, at the gym, about a 90 minute session...no skips. The guy above using FireKat, by any chance that rom has S-Health disabled/uninstalled by default?
Click to expand...
Click to collapse
Thanks so much for this idea...going to try it out :good:

[Q] Bluetooth audio distortion and skipping

When connected to my TuneLink in my car, I get intermittent background staticky distortion and slight freezes in audio playback every few seconds. Anyone else experiencing this? I tried the "Xperia Z1 Bluetooth media fix" on the Play store, but it didn't help. My Nexus 5 and numerous iphones pair and play on the device flawlessly. Any ideas? Thanks
mtilson said:
When connected to my TuneLink in my car, I get intermittent background staticky distortion and slight freezes in audio playback every few seconds. Anyone else experiencing this? I tried the "Xperia Z1 Bluetooth media fix" on the Play store, but it didn't help. My Nexus 5 and numerous iphones pair and play on the device flawlessly. Any ideas? Thanks
Click to expand...
Click to collapse
Using it with Bluetooth 5 days a week for about 40-50min each day, never noticed anything of the sort.
What player are you using? (Walkman here)
Dsteppa said:
Using it with Bluetooth 5 days a week for about 40-50min each day, never noticed anything of the sort.
What player are you using? (Walkman here)
Click to expand...
Click to collapse
Thanks for the reply. I'm using Google Play Music, but it also happens when I've used the "listen" feature on the Pocket app for text-to-voice reading of articles. Could this have something to do with Sony Throw? I know nothing about this function. Thanks
mtilson said:
When connected to my TuneLink in my car, I get intermittent background staticky distortion and slight freezes in audio playback every few seconds. Anyone else experiencing this? I tried the "Xperia Z1 Bluetooth media fix" on the Play store, but it didn't help. My Nexus 5 and numerous iphones pair and play on the device flawlessly. Any ideas? Thanks
Click to expand...
Click to collapse
I had the distortion with a new Z3 Compact in a new Mini. I got a new device - but the problem was the same. No solution. I am not using the Z3 Compact anymore. I also have no problem with iPhone, Nexus etc.
i just started getting this problem recently too. but i think it has to do with the smart connect/tasker. as i wasn't using it before, and after i started to, then it started doing it in the walkman. however, when i close/reopen the app, the problem goes away. it only happens when you first connect it and the player starts.
Have this issue as well. Only happens with my bluetooth headset. Moto SD-11. Works
fine for about 30 minutes, then it starts skipping badly. I have to move the phone around on my belt to temporarily get it to stop.
Noticed as well that bluetooth audio link is less robust than with my other devices. Could this be due to the fact that the antenna is smaller?
Anyone have/had similar bluetooth issues with other Sony devices? Can we hope for a firmware or other update that could correct it, or is it more likely a hardware issue?
Santesson said:
I had the distortion with a new Z3 Compact in a new Mini. I got a new device - but the problem was the same. No solution. I am not using the Z3 Compact anymore. I also have no problem with iPhone, Nexus etc.
Click to expand...
Click to collapse
Did you leave the device for this reason? I've been happy with it so far otherwise.
well it looks like my issue is directly related to tasker/smart connect. i haven't had any trouble since i've stopped using them to automate the music player. either way, i still think it's a fault in the music player since i can just close it and reopen it and it works perfectly fine.
bad bluetooth
Dsteppa said:
Using it with Bluetooth 5 days a week for about 40-50min each day, never noticed anything of the sort.
What player are you using? (Walkman here)
Click to expand...
Click to collapse
so i just got the Z3... my previous phone was the one m8 and it streamed music to my cars stereo ( dodge UConnect) via bluetooth flawlessly, now i have this Xperia Z3 and it makes listening to music completely impossible ... aside from the fact that it slows down every song ever so slightly it skips every few seconds..... i dont think its the phone bc it streams to jbl speakers just fine, but once i get into the car im forced to use aux .... i checked with dodge and they have no clue and there are no updates for my uconnect system..... wtf guys?! normally this would be a game changer and id just send back the phone and get another one m8 but the camera in this is way superior and remote play is sick..... any suggestions?

Bluetooth audio - No Sound since OTA update to 4.1.7

Hi guys,
I searched the web and found a few references to this but for previous versions and no real solution
I have used Bluetooth audio in my car daily with Spotify on my 3T but since I OTA upgraded to 4.1.7 from 4.1.6 the other day there is no sound when Spotify or any other media player is playing in my car via Bluetooth audio. The car says Unknown Track and Unknown Artist but the car can still control going to the next and previous songs in the Spotify app on the phone meaning the connection is working. The 3T thinks it is playing the songs in Spotify and I can pause and play it from the car controls. There is just no sound. Is this a common issues or is it just me? Is there any way to fix it? I saw somewhere it was a Nougat issue, does that mean even another ROM might have it? I'm hoping there is a fix that doest mean wiping my phone
Thanks
Hi,
I have exactly the same problem. I tried everything, but no sound comes out of my speakers. Any ideas?
For everyone consulting this Thread for the same issue, It has been noted by Devs at OnePlus, and they're working on it. It has been affecting many users.
thes3usa said:
For everyone consulting this Thread for the same issue, It has been noted by Devs at OnePlus, and they're working on it. It has been affecting many users.
Click to expand...
Click to collapse
Thanks. Is there a thread somewhere for that info, so I can keep an eye on it?
brimur said:
Thanks. Is there a thread somewhere for that info, so I can keep an eye on it?
Click to expand...
Click to collapse
https://forums.oneplus.net/threads/bluetooth-audio-issue-after-4-1-7-update.617395/
https://forums.oneplus.net/threads/bluetooth-problem-3t-since-4-1-7-update.615482/
https://forums.oneplus.net/threads/no-bluetooth-audio-in-bmw-since-update.613055/
Appears to affect certain car (head unit) makes. 4.1.7 works fine on my Subaru (Kenwood head unit).

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