Anyone else have this? Almost every call I receive, the other person can't hear me and I can't hear the other person. When I make calls, everything is fine. The update sprint pushed a little bit ago 1.29.xx.10 seemed to make this problem worse for me. This was stock unrooted but currently rooted stock.
EDIT: I want to add that it isn't EVERY call I receive but most. Also, it takes 2-3 tries before it works.
Edit 2: Google Voice was the problem. Uninstalled then reinstalled and seems to have fixed it.
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I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
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Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!
I have a rooted Captivate running 2.2 stock. It is also unlocked and I am currently using the phone in the UK with a pay as you go sim card from Orange. I therefore updated to 2.2 through Kies Mini. All was well.
Then all of a sudden, I would make or get a call, and could hear nothing. Not even the ringing as it was connecting to them. And on the other end of the line, they couldn't hear me either. It is as if the Captivate was connecting the call, but the rest of it'd hardware (mic and speaker) was turned off.
This doesn't always happen, probably 1 out of every 2 calls. I've learned that by restarting the phone I can normally make a working call. However, sometimes, all I will hear is muffled static, as if the sound coming from the other person was all distorted. I will hang up and call back to no sound whatsoever.
I'm really not sure what the problem is, it's very odd. Everything else functions as it should.
Any suggestions? Many thanks in advance!
Try going back to stock and starting over? It sounds like it is something with the software since it was working before the update.
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Noticed this on 2 different Ones. Occasionally, I'll get a phone call and it will vibrate, but not ring. Usually rebooting will fix it, but it always happens again.
I am seeing the same issue, but have a more specific symptom. My ringer works fine until I play music. After I'm done with the music, if someone calls, it won't ring. I will do some more testing with Beats off and see if I can narrow it down to that. I have kept Beats on all the time so far.
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Same here!
Same Here!
I saw this once as well, straightened out itself though. :scratches head:
Sent from my soon to be rooted HTC One.
I did a little testing last night and could not repeat the symptoms.
I grabbed my wife's phone and called mine: it rang.
I played some music with Beats on and called again: it rang.
I turned off Beats and played music, then called again: it rang.
I turned Beats back on and tried again: it rang.
I repeated this for a couple of times, but never could get it to turn down the ringer like before. It seems pretty random. I did reboot the phone just before I started testing last night. Maybe that has something to do with it. I have had it not ring after paying music twice now since I got the phone that I know of, though. Weird stuff...
HTC ONE no ring on incoming calls
I am suffering with the same issue. it is very random. but I am getting quite fed up with it now. after all it, its prime function is to act as a telephone.
how can we get this logged as a bug with HTC?
I had this happen once but I was on facebook at the time so I figured I must have hit the screen when the call came in. It's never happened while the phones screen was off though.
I can confirm this as a issue and man ...my faith in this phone is getting thin with all this miscellaneous issues..I'm not saying this phone is faulty but problems here are to common
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Do any of you have quite ring on pick up checked? Maybe that's causing it
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Hey there!
I am very happy with my HTC One even after the announcement of the M8, but since a few days I have a very strange problem.
Every time I try to take a call, I need to enable the speaker, since the one I am calling with can't hear me without.
It seems like my voice is there, but really really quite.
I was using Viper One till today and it happened between 5.60 and 5.70, but today I changed the rom to see whether it could be a rom problem and using now InsertCoin SixthSense 1.0.1.
My HTC One is unlocked, S-OFF and of course rooted... any idea, what could fix my really quite voice, instead of screaming or using the speaker the whole time? I don't like it, when everybody can hear me talking on the phone, I'm no Eric Cartman.
Record some video with very loud sounds. Try blowing or whistling directly into the mic . Sounds crazy but it has worked for others.
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Will try both "fixes" tomorrow.
So it's a already known problem for some users?
Btw: I tried to use Shazam and it also nearly identifies no music, even if it is in front of the speaker. So it has to be something with the normal mic. But why does it work flawlessly, when talking with the speaker enabled?
I suppose it could affect all mic functions. I personally experienced this with phone calls and personally fixed it with loud recordings (as did others), i didn't check shazam ..
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Okay tried it a few days ago with whistling directly into the mic and it didn't fixed my problem.
So I decided to try the extremely loud recording and it sadly also didn't worked.
But I found out, that it has been gotten worse than before. My recordings on 29.03 went with a few quite whistles, but my recording yesterday couldn't record any whistle at all and only got music, after I increased the volume to +300 and it's still really quite.
I also tried to flash a new radio and kernel, none of them fixed anything.
So I guess, flashing back to stock and bringing it to a repair station is the last chance I have?
Super weird....
All of a sudden, I'll be sitting having a conversation and the person on the other line will not be able to hear me. I can hear them just fine. I don't hear any beeps, clicks...Nothing that would suggest that I'm doing something wrong. Switching to speaker doesn't help, neither does switching to my bluetooth headset. I am rooted, but other than that completely stock. It's been happening for a while, but now it seems to be happening more frequently on calls that last more than a few minutes.
I am running the latest version of Android with the latest update. I rooted using the NRT and have never had any issues with doing that. Before I wipe completely, just wondering if I shouldn't waste my time before just getting a replacement. I am using Google Fi.
i had that problem. had to reboot and call back. think a clean wipe fixed it. good luck