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So I've had this phone for almost a week now and I used to he able to get 4g LTE. But ever since I rooted it, I no longer get more than 3g. I now have bananacakes Holiraider 1.6 but I still don't get any higher than 3g. So my question is how do I get 4g and 4g lte. Oh and if anyone is using that custom Rom, is it possible to get faster than 1512? In his thread it shows you can clock it to 1566. Thanks a bunch I'm kinda new to this!
try dialing *#*#4636#*#* and see what your modem is set to, it should be GSM/WCDMA/LTE auto
you also may have an APN issue, verifiy that your APN is correct, perhaps contact your carrier for the correct APN settings for you phone and plan.
Well I'm now running a custom ROM. The apn is the same as other users and it does say the above. And yes I am in a 4G LTE area
Sent from my HTC Raider X710e using XDA App
Try doing the above and change to LTE only.
Then once you have 4G change it back. It should stay on 4G. I had to do this to get 4G on official rom.
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
the phone should be locked into the GSM/WCDMA/LTE setting. If you try to change it from that setting it just returns back. The phone will get instructions from the carrier's base station to tell it whether to be on LTE or just 4G/3G. Using *#*#4636#*#* under phone information, what is listed as the Network type?
bangorang said:
Ok I just tried that but it wouldn't let me to switch it to LTE only. When I did, it switched it back to GSM/WCDMA/LTE auto. I'm just gonna relock my phone and set it back to the original stock rom and format my phone (yes I have the apps and stuff backed up). Because my actual mobile connection fluctuates on and off as well
Click to expand...
Click to collapse
It is locked in GSM/WCDM/LTE auto.
above that option it should tell you the network type. it is about half way between the "run ping test" button and the "Set Preferred Network type" option. Need to know what it says there.
Oh ok I see what you mean, it says HSDPA
make sure that you are in a active LTE area. toggle the radio off and on. the network type should change to LTE if it is available. remember that if you make a phone call your phone will drop back to just 4g/3g and it might take a second for it to switch back to LTE.
I live in Los Angeles so I'm like in the center of the LTE center in Southern California. But for some reason my phone won't get anything higher than 3G, and my actual cellphone reception toggles on and off randomly too.
It worked before. For the first 3 days atleast. And now all of the sudden it wouldn't work, so I rooted it and installed a custom ROM
Try one of WildChilds custom ROMS. LTE works on both and they're tailored to US users.
Sent from my HTC PH39100 using xda premium
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
rft3ch said:
if the problem arised before you rooted and rom'd the phone I doubt the rom is the problem. there is always the chance that you have a bad radio.
Click to expand...
Click to collapse
That's what I'm thinking... What would I do about this?
i would verify your sim with another 4gLTE phone and vice versa.
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
bangorang said:
Hrm... So it could be a Sim card problem eh? Unfortunately there are no other LTE devices for me to get a hold of... Would this be the only way?
Click to expand...
Click to collapse
rft3ch said:
it could be. i hope you have pulled battery/sim and then rebooted already. you can verify your phone with a known good sim and verify your sim with a known good phone. I would try your local at&t store. they might be able to help.
Click to expand...
Click to collapse
I have done it many times . Yeah I'm actually going to head over to the at&t store in a few minutes, I'll keep you posted. Thank you so much for your help! rft3ch!
I will be replacing my phone. I replaced the sim card and that wasn't the problem . The rep said that someone else came in with the same problem as well.
i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
greggwv said:
i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
Click to expand...
Click to collapse
are you leaving both on the table and checking or is one in your hand?
BrianBaker said:
are you leaving both on the table and checking or is one in your hand?
Click to expand...
Click to collapse
doesn't matter driving down road, in car next to each other. it is a replacement phone but it was brand new from the store just got it setup last night
greggwv said:
doesn't matter driving down road, in car next to each other. it is a replacement phone but it was brand new from the store just got it setup last night
Click to expand...
Click to collapse
the one that has 4G pick it up and due something that uses data and see if it drops to 3G
Heres the code
Tesiting
*#*#4636#*#*
Field Trial
##33284#
BrianBaker said:
the one that has 4G pick it up and due something that uses data and see if it drops to 3G
Click to expand...
Click to collapse
it doesn't can run speed test on it and get 25-28 mbps everytime my original phone did as well
greggwv said:
it doesn't can run speed test on it and get 25-28 mbps everytime my original phone did as well
Click to expand...
Click to collapse
found in the testing screen the preferred network was set to cdma only, not cdma + lte/evdo auto like my other phone but it wont stay to the other, don't know if that is it or not
I'm having the same problem.
Sent from my HTCONE using xda app-developers app
I wasn't able to connect to LTE until I changed my network mode under Settings > Mobile Data to either Automatic or LTE/CDMA. It was defaulted to CDMA Only.
~ Sent from the HTC One ~
greggwv said:
i have two one the htc one's and one will connect to 4g the other will not. anyone else have the same problem. also anyone know the ##code to get into the edit/program section?
Click to expand...
Click to collapse
Hmmm..I just exchanged my silver for a black one and also cannot get 4g. My wife has one and hers gets it just fine. My old one did as well. I have checked all the setting suggested above and still nada. Seems this one is going back as well.
I'm on my 2nd HTC one and it operates the same as my 1st one.. In the dock of my car it connects to 4G just fine..with in a few seconds of handling the phone it drops to 3G..It works fine in great signal areas but on the out skirts of an LTE tower it just won't hold 4G..
Sent from my HTCONE using xda premium
Update prl and update profile
Im in the same boat. Seems like 4g is HORRIBLE with this phone. Had the Note 2 and wife has GS4 both pick up 4g no problem, but the One picks up 4g for couple seconds then drops off completely. Yes, I tested this in the same areas.
really bummed out cuz I got the phone used so i can't return it. Love the phone, but its useless if i can't get 4g because Sprint's 3g is so slow its unusable.
slayer69 said:
Hmmm..I just exchanged my silver for a black one and also cannot get 4g. My wife has one and hers gets it just fine. My old one did as well. I have checked all the setting suggested above and still nada. Seems this one is going back as well.
Click to expand...
Click to collapse
Well I just exchanged my black and went back to silver and still the same issue. I am starting to think the guy that set up my phone on my account jacked something up. I have been all through the service provisioning matching it to my friend that has one....and only found one difference. Seems my phone is only picking up CDMA-EVDO Rev-a instead of CDMA - eHRPD. When I change the prefered network from LTE/CDMA it will try to connect to eHRPD but then switches back to EVDO and no 4G. So I will try to call sprint and have them inspect my account as I have not seen a way in the service programming to force eHRPD. It would be nice to have the others that are having this issue check the Mobile network type as well and see what they are running.
Try not touching the phone and see that it holds 4G until you touch it...I know its pretty useless to not be able to touch your phone but this has been my experience.
In my experience, not touching the phone does not seem to fix the problem. I do notice a small signal loss if I have the left side of the phone against the palm of my hand. The real issue here seems to be related to the phone having some sort of broken threshold from when to switch to 3g to 4g and how much better the 3g signal has to be in order to decide to switch off of 4g to 3g.
I noticed that the LTE Scan Time is set way higher than what the EVO LTE is set to with latest firmware (300 on the HTC One vs 5 on the EVO LTE). I have not had much time to test changing this to see if it makes a real difference or not though. You can check what your LTE scan time is set to in ##3282#. You will need to get your MSL to change it if you want to do that (there is a method to get your MSL without rooting here on XDA).
Another thing you can try to see if it is indeed a reception problem or a problem with the phone not switching between 3G and 4G smartly is to set the phone to LTE / CDMA(1xRTT) only. You can do this in *#*#4636#*#* under the phone information submenu. Tap where it says "CDMA + LTE/EvDo auto" and change it to "LTE, CDMA" or even "LTE only".
kwolf said:
In my experience, not touching the phone does not seem to fix the problem. I do notice a small signal loss if I have the left side of the phone against the palm of my hand. The real issue here seems to be related to the phone having some sort of broken threshold from when to switch to 3g to 4g and how much better the 3g signal has to be in order to decide to switch off of 4g to 3g.
I noticed that the LTE Scan Time is set way higher than what the EVO LTE is set to with latest firmware (300 on the HTC One vs 5 on the EVO LTE). I have not had much time to test changing this to see if it makes a real difference or not though. You can check what your LTE scan time is set to in ##3282#. You will need to get your MSL to change it if you want to do that (there is a method to get your MSL without rooting here on XDA).
Another thing you can try to see if it is indeed a reception problem or a problem with the phone not switching between 3G and 4G smartly is to set the phone to LTE / CDMA(1xRTT) only. You can do this in *#*#4636#*#* under the phone information submenu. Tap where it says "CDMA + LTE/EvDo auto" and change it to "LTE, CDMA" or even "LTE only".
Click to expand...
Click to collapse
Issue resolved for me! After 6 phone exchanges I was able to uncover what was causing the phone to not get on eHRPD which is Sprints upgraded software on the towers. I called sprint support and made them verify my UICC ID under about/phone identity, this also is the same as number as the SIM id. They did not match what was on my account. I went back to Best Buy and they called activation's and they sent a profile update with the correct SIM and UICC ID and it solved the issue. No more 104 data issues and I can get 4G now. WOO HOO!
I do want to say that Sprint really went to bat for me to get this resolved. I have to say thanks to the San Diego Sprint rep who kept in touch with me through out all of this.....Thank you man!!!
slayer69 said:
Issue resolved for me! After 6 phone exchanges I was able to uncover what was causing the phone to not get on eHRPD which is Sprints upgraded software on the towers. I called sprint support and made them verify my UICC ID under about/phone identity, this also is the same as number as the SIM id. They did not match what was on my account. I went back to Best Buy and they called activation's and they sent a profile update with the correct SIM and UICC ID and it solved the issue. No more 104 data issues and I can get 4G now. WOO HOO!
I do want to say that Sprint really went to bat for me to get this resolved. I have to say thanks to the San Diego Sprint rep who kept in touch with me through out all of this.....Thank you man!!!
Click to expand...
Click to collapse
I had the exact same problem. My phone will not connect to 4G LTE. I have a few questions. How do I know the UICC ID, SIM? Where do I find them under my account?
Thanks a lot
bondseven said:
I had the exact same problem. My phone will not connect to 4G LTE. I have a few questions. How do I know the UICC ID, SIM? Where do I find them under my account?
Thanks a lot
Click to expand...
Click to collapse
You have to call sprint customer care to have them verify what you have on your phone. I recommend calling from some other phone when you call though. Just explain that you are having issues with your data and you heard that sometimes the UUIC ID/SIM ID are incorrect. They might come back and tell you, "well thats for international only" but in fact the SIM ID is used for LTE from what I found out. Just insist (nicely) that you just want to try it.
On the phone you can see your SIM ID under settings/about/Phone Identity.
One way to see if this fixes the issue is look under settings/about/Network and look under Mobil Network Type. If it is always running in EvDo rev A. then you have the issue if the towers in your area have Network Vision updated towers.
Hope this helps...PM me if you want more information. I can also get you tower data in your area if you would like.
slayer69, Thank you so much for your quick response. My phone runs with EHRPD when it showed 3G, not rev. A. However, my phone had the same issue, not connecting to 4G/LTE. From time to time, it will show 4G signal on the bar. However, when I tried to use it, it will switch back to 3G. I will call sprint to verify if tI have the sim card issue.
---------- Post added at 08:10 PM ---------- Previous post was at 07:24 PM ----------
I talked with Sprint. It seemed that my SIM/UICC code is matched with the system. So my problem is still not resolved. I used an app to check the signal information, which showed that I have -70dB LTE signal. However, I just can't connect to LTE.
It seems that it is not only me. Check this link
http://www.gottabemobile.com/2013/0...ivity-issue-in-select-markets/#comment-231589
slayer69 said:
You have to call sprint customer care to have them verify what you have on your phone. I recommend calling from some other phone when you call though. Just explain that you are having issues with your data and you heard that sometimes the UUIC ID/SIM ID are incorrect. They might come back and tell you, "well thats for international only" but in fact the SIM ID is used for LTE from what I found out. Just insist (nicely) that you just want to try it.
On the phone you can see your SIM ID under settings/about/Phone Identity.
One way to see if this fixes the issue is look under settings/about/Network and look under Mobil Network Type. If it is always running in EvDo rev A. then you have the issue if the towers in your area have Network Vision updated towers.
Hope this helps...PM me if you want more information. I can also get you tower data in your area if you would like.
Click to expand...
Click to collapse
Thanks to all in this thread. I had the same problem while in Oakland. My wife has an S2 on sprint and she had a strong 4g connection and mine was stuck on 3g. Now if this is a hardware issue that this phone has what if anything can we do. Can we exchange for a different device
Sent from my HTCONE using xda app-developers app
Hello all- I have not found a definitive answer so will post my question here as well. I have a chance to get a Lumia 928 (Verizon) but would like to know if I can use it in New Zealand with my Vodafone SIM. I am not sure if there will be limitations such as maps, etc.. not working.
Cheers for any help, LL13- :victory:
LTE will not work in any country besides the US. Aside from that the 928 shouldn't have any issues with taking a different SIM, as all 928s are SIM unlocked when they shipped from the factory. Before you leave though, I highly recommend you download access point via sysapp pusher in the marketplace/store. Sysapp will check for any and all OEM apps that need updating.
thals1992 said:
LTE will not work in any country besides the US. Aside from that the 928 shouldn't have any issues with taking a different SIM, as all 928s are SIM unlocked when they shipped from the factory. Before you leave though, I highly recommend you download access point via sysapp pusher in the marketplace/store. Sysapp will check for any and all OEM apps that need updating.
Click to expand...
Click to collapse
Thank you for your help thals.... !
OK that good to know. Will take of that then !!!!
Cheers, LL13- :good: :good:
lamplighter13 said:
Thank you for your help thals.... !
OK that good to know. Will take of that then !!!!
Cheers, LL13- :good: :good:
Click to expand...
Click to collapse
The one warning I would give you with the 928 is that the APN settings are a little messed up, and you may need to play around with it a bit to get them to work. My experience (using the 928 on AT&T and T-Mobile in the US) is that you need to manually set the APN settings, even when Nokia Access Point says that the SIM settings are activated. You can usually get data fine, but MMS's don't work properly if you don't manually set the APN
If possible, avoid doing it with Nokia Access Point, because if you do you will lose the ability to use LTE when you get back on Verizon until you do a hard reset (you can't recover the appropriate Verizon LTE APN settings - it will only connect to CDMA 3g). Now that GDR2 is out, you can seemingly manually set the APN's in the Cellular menu of settings, so try using that first and if it fails, copy the correct APN settings into a new Access Point APN, then manually activate it. This has fixed my issue every time, but again, necessitated a hard reset / wipe of the phone to use on Verizon's LTE network.
Cheers for that information AR...
I can enter those settings manually, I've got them memorised :silly:
Cheers again, LL13- :good:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
lamplighter13 said:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
Click to expand...
Click to collapse
Its not that quite confusing.
LTE is only good for the country it was released in. The international LTE bandplan is different for every country, none of them match up. For using a CDMA carrier, switching to them will require a SIM (there isn't any way to flash the settings onto the phone yet for those providers who don't yet have LTE without it being official from Nokia) so its kinda a dead end.
If your going to a GSM provider, just insert your SIM and manually add the settings for data and mms. You can use Access Point if you don't intend on using Verizon's LTE.
Sent from my RM-860 (Lumia 928) using the OFFICIAL Tapatalk app.
thals1992 said:
Its not that quite confusing.
LTE is only good for the country it was released in. The international LTE bandplan is different for every country, none of them match up. For using a CDMA carrier, switching to them will require a SIM (there isn't any way to flash the settings onto the phone yet for those providers who don't yet have LTE without it being official from Nokia) so its kinda a dead end.
If your going to a GSM provider, just insert your SIM and manually add the settings for data and mms. You can use Access Point if you don't intend on using Verizon's LTE.
Sent from my RM-860 (Lumia 928) using the OFFICIAL Tapatalk app.
Click to expand...
Click to collapse
That makes me a bit more comfortable, cheers for that information thals1992 !!
It seems that the main issue would be with the LTE which would not be a problem since I am not even sure what it is !! I believe it may have to do with 4G or fast download speeds but there is no 4G in my town anyway.
I saw one post on another forum saying that some 928's had no way to add/edit APN settings, etc...
Each post and person seems to have a different experience, but if I can simply get a 3G data connection and normal use I would be happy.
I may just go for it then.
Cheers again, LL13-
lamplighter13 said:
Wow very confusing topic, I mean the process of finding out whether data/mms will work outside of Verizon US, it seems it can not. Too bad as it's a beauty of a phone.
Cheers, LL13-
Click to expand...
Click to collapse
When you travel abroad and use the phone on a GSM carrier you will get data up to HSPA+, unless the carrier happens to share Verizons LTE band. The issue with Verizon LTE after you have used another APN is that Access Point won't deactivate all the APN settings,and since Verizon doesn't have dedicated APN data settings, it doesn't override properly and connect toVZW LTE properly without a hard reset.
The 928 has a CDMA radio as well as a fully unlocked GSM radio
Access Point App and Verizon LTE
AR2186 said:
When you travel abroad and use the phone on a GSM carrier you will get data up to HSPA+, unless the carrier happens to share Verizons LTE band. The issue with Verizon LTE after you have used another APN is that Access Point won't deactivate all the APN settings,and since Verizon doesn't have dedicated APN data settings, it doesn't override properly and connect toVZW LTE properly without a hard reset.
The 928 has a CDMA radio as well as a fully unlocked GSM radio
Click to expand...
Click to collapse
I have also experienced this loss of Verizon LTE after using the Nokia Access Point app and foreign SIM in Europe. Does anyone know if there is a way to get LTE back other then hard resetting the phone?
TrophyUser123 said:
I have also experienced this loss of Verizon LTE after using the Nokia Access Point app and foreign SIM in Europe. Does anyone know if there is a way to get LTE back other then hard resetting the phone?
Click to expand...
Click to collapse
a hard reset is required as the access point app changes the LTE settings and can't change it back completely.
Sent from my RM-860 using Tapatalk
I can get dataconnection in sweden, and i can install the nokia app for changing APN, and i can change the APN manually too, but i cannot get MMS to work, nor in or out.
any suggestions? i talked to my carrier and they helped me with the right info, but nada.
agazza said:
I can get dataconnection in sweden, and i can install the nokia app for changing APN, and i can change the APN manually too, but i cannot get MMS to work, nor in or out.
any suggestions? i talked to my carrier and they helped me with the right info, but nada.
Click to expand...
Click to collapse
Try limiting the connection to 3G or 2G. T-Mobile users reported this as a workaround.
Sent from my Lumia 928 (RM-860) using Tapatalk
thals1992 said:
Try limiting the connection to 3G or 2G. T-Mobile users reported this as a workaround.
Sent from my Lumia 928 (RM-860) using Tapatalk
Click to expand...
Click to collapse
this Doesnt work either :/
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
radios
Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Are you sure there is no LTE. I believe come of the notification icons are finicky. In other words, on mine someone it will show extremly low service bars but does not affect my phone? or data in any noticable way. Also are you in a bad service area?
What does the top right say? Have you received lte on previous devices being in the same location where you are now?
Sent from my Nexus 6 using Tapatalk
Gorjira said:
I apologize in advance if this has been addressed before. I'm running stock-rooted 5.0, stock kernel, and what I think(?) might be the radio for 5.0.1 I'm not sure... APN settings are correct and in the *#*#4636#*#* Phone Info menu I'm using LTE/GSM/CDMA Auto (PRL). Do I need to double check my radio or do something else? I'm on T-Mo with the TRULY Unlimited data plan. Any suggestions?
Click to expand...
Click to collapse
Radio for 5.0.1 ends with .04R. Do you ever show LTE in settings, see my screenshot. I've got Verizon obviously but with TMo you should get LTE too. If you have another phone stick the sim card in it and see if you get LTE in the other phone. If not could be the sim. Could be bad signal area too. FWIW TMo LTE is band 4 and soon to come band 12.
Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.
Gorjira said:
Wow. Thanks all for responses. @vvveith I am in an excellent service area LTE for miles! @zephiK Yes I used data over LTE on my Nexus 5 just fine. @jawmail Yes my radio ends with .04R. Sadly I do not have another phone nor SIM card adaptor to try your method with. Would the newer radio make my data signal fluctuate b/w 3G, H, and LTE? I understand that this is a different phone but I swapped radios on the Nexus4/5 all the time and it never hurt anything.
Click to expand...
Click to collapse
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.
zephiK said:
1) Did you get LTE on the 5.0 Radio?
2) Try setting it to LTE/GSM auto (PRL) instead
3) When you say APN is correct. Which one are you using / looking for? Ensure it is T-Mobile 4G LTE IPv6 (if its already on IPv6 try IPv4)
If worst comes to worst, go to the T-Mobile store and get a free SIM card replacement, if they don't want to give you a free SIM. Give them a call, it'll take a couple days to arrive but T-Mo employees are quite nice about giving SIM cards. Especially since you paid for a N6 which is expensive.
Click to expand...
Click to collapse
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.
Gorjira said:
1.)Yes i did and it was much more reliable.
2.)Overnight I switched b/w those two settings and kept getting the same result.
3.)I switched the APN to IPV4/6 and that seemed(?) to have solved it.
This has been going on for a couple days so I might see if I can get a new SIM.
Click to expand...
Click to collapse
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?
parcou said:
I cannot find where set the APN don't see under More, Cellular. I can VZW where can I find the APN on N6?
Click to expand...
Click to collapse
You had it right, its under more > cellular > access point names (APN), then select your carrier.
hanano17 said:
You had it right, its under more > cellular > access point names (APN), then select your carrier.
Click to expand...
Click to collapse
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!
parcou said:
For the rom I am on I don't see under cellular the option for APN. Do I have to be back to factory to see it.
Sent from mobile...excuse typos!
Click to expand...
Click to collapse
With custom Roms its hard to say. Safest answer would be yes go to factory
Sent from my Nexus 6 using XDA Free mobile app
Hi guys,
I bought a SM920P Note 5 (Sprint) in , I could use 3G at VietNam without any problems but when I arrive at Japan, I can't use 3G anymore, only ordinary phone calls and SMS. The phone keeps alerting this error : lte:esm - 29 emm - x unable to stablish a wireless data connection.
I have entered the APN setting of the carrier. I tried to put the SIM into another phone and it works without problems.
In the settings>more>about device>status : the networks says HSPDA. So I changed the Bearer in the APN setting to HSPDA but still no luck !
My OS now is Nougat, and I don't think the phone is rooted because I'm receiving auto updates.
Does anyone know how to troubleshoot this problem?
Forgive me if there were missing information, just ask me and I will provide, sorry I'm not very "technical" !
hoangnnm said:
Hi guys,
I bought a SM920P Note 5 (Sprint) in , I could use 3G at VietNam without any problems but when I arrive at Japan, I can't use 3G anymore, only ordinary phone calls and SMS. "technical" !
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Give this a try.
http://rental.cdjapan.co.jp/contents/en_JPY/SETUP
CodeNameRedNeck said:
Give this a try.]
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Thanks for the reply.
I only have 4 mode in my network mode :
- CDMA
- LTE/CDMA
- GSM/UTMS
- Automatic
If I chose CDMA or LTE/CDMA there won't be any signal at all, the working options are GSM/UTMS and Automatic which I assume is the GSM/UTMS itselft.
Any ideas ??
hoangnnm said:
Thanks for the reply.
I only have 4 mode in my network mode :
- CDMA
- LTE/CDMA
- GSM/UTMS
- Automatic
Any ideas ??
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Did you get Sprint to unlock your phone for a different carrier before you left? Those APN settings have to be set exactly right and you must save it. Once you change your network mode it may take a bit to get signal.
CodeNameRedNeck said:
Did you get Sprint to unlock your phone for a different carrier before you left? Those APN settings have to be set exactly right and you must save it. Once you change your network mode it may take a bit to get signal.
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No, unfortunately I bought the phone in Vietnam, are there other ways to solve this? Like rooting the device and make some system changes?
hoangnnm said:
No, unfortunately I bought the phone in Vietnam, are there other ways to solve this? Like rooting the device and make some system changes?
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I do not know if rooting it would do you any good. I am not sure if changing the firmware would allow you to change carriers. I am not even positive that's the problem. Did it ask for some kind of code after you inserted the new SIM?
Is it a data only SIM? I think it needs to be a data only SIM being a CDMA phone.
CodeNameRedNeck said:
I do not know if rooting it would do you any good. I am not sure if changing the firmware would allow you to change carriers. I am not even positive that's the problem. Did it ask for some kind of code after you inserted the new SIM?
Is it a data only SIM? I think it needs to be a data only SIM being a CDMA phone.
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Hi RedNeck, sorry for the late reply.
No it did not ask for any code when I inserting the SIM, the SIM is capable of Call and SMS.
hoangnnm said:
Hi RedNeck, sorry for the late reply.
No it did not ask for any code when I inserting the SIM, the SIM is capable of Call and SMS.
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No problem. I could be wrong but I am pretty sure your Sprint phone is CDMA and I am pretty sure that the only thing your phone uses your SIM card for is LTE data. So if I am correct you need a SIM that is data only. The other phone it works in, is it CDMA or GSM?
CodeNameRedNeck said:
No problem. I could be wrong but I am pretty sure your Sprint phone is CDMA and I am pretty sure that the only thing your phone uses your SIM card for is LTE data. So if I am correct you need a SIM that is data only. The other phone it works in, is it CDMA or GSM?
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Thanks for the quick reply.
Actually I don't know anything about the CDMA or GSM things. Here is the result I got from googling the spec of the other phone :
Technology
GSM / HSPA / LTE
So, assuming you're right, can I just "disable" the calling and SMS function of the SIM, make it to become a data only SIM? I already got into a 6 month contract here, so I can't change the contract type in about 5 months !!!
hoangnnm said:
Thanks for the quick reply.
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You are welcome. I do not think you can do that to a SIM. The other phone sounds like a GSM phone and if the SIM works in that phone it will not work in a CDMA phone. I would go to your new carrier and ask if there is anything they can help you with. That's assuming that you are not carrier locked to Sprint. Then you have the fact that the CDMA SIM will not work in your other phone.
CodeNameRedNeck said:
You are welcome. I do not think you can do that to a SIM. The other phone sounds like a GSM phone and if the SIM works in that phone it will not work in a CDMA phone. I would go to your new carrier and ask if there is anything they can help you with. That's assuming that you are not carrier locked to Sprint. Then you have the fact that the CDMA SIM will not work in your other phone.
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Thanks, but are you sure this is a CDMA Phone? Because when I change the Network Mode to CDMA or LTE/CDMA, the phone will lose all the signal?
hoangnnm said:
Thanks, but are you sure this is a CDMA Phone? Because when I change the Network Mode to CDMA or LTE/CDMA, the phone will lose all the signal?
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http://www.pcmag.com/article2/0,2817,2407896,00.asp
Yes I am sure. I have seen CDMA carrier phones that were refurbished by third parties that "claim" they are unlocked for GSM carriers. I am not sure how much I trust that. You may hit up Sprint support and see if there is something they can do for you. If you bought it on contract from them they may not do anything for you.
Good luck.