Battery issue ROMs and Warranty - Galaxy Note GT-N7000 Q&A, Help & Troubleshooting

I have not really seen my answer on here so excuse me if I am asking repeated ?tions
My battery is NOT holding a charge, so i went to the mobile store and they tell me that the battery is not designed to last more than a year blah blah blah so i bought a new one since this one drained super fast anyway when using the GPS
So i get a new extended life MASSIVE battery and now it wont charge either. It worked fine for about a week, and now its just yellow exclamation point city.
I cannot get the phone to stay on, I have tried multiple charging leads, used the wall, used the computer port, nothing.
So I guess my only option is to mail it to Samsung as maybe it is the usb port itself?
I only think this as last night when I plugged in before bed it made the connection/disconnection sound like 4-5 times as if to say the plug is not in.
But with that said, even when i would plug in and see that it reads the charge is being accepted, I still get nothing hours later.
So if Samsung gets it, will they go into my phone and see the custom rom and tell me to have a nice day as my warranty is now voided for tampering with the original firmware?
Because clearly I have no way to flash it back to stock since the battery will not charge at all.
Entertaining suggestions
Thanks

You do have a way to flash stock, charge the battery externally/put a new battery and unroot and flash stock. Yes if you send it to Samsung they may notice a root so better to get the original firmware in place. I guess the internal charging circuit is flawed but then it shouldn't have charged the new battery at all, not even for a week.

Varad297 said:
You do have a way to flash stock, charge the battery externally/put a new battery and unroot and flash stock. Yes if you send it to Samsung they may notice a root so better to get the original firmware in place. I guess the internal charging circuit is flawed but then it shouldn't have charged the new battery at all, not even for a week.
Click to expand...
Click to collapse
And how do i charge the battery externally, you left that bit out.

Using some other N7000! Look, I'm just suggesting u, maybe there are other ways to charge externally.

I just took it to the phone shop in the mall and the battery is fully charged, just the phone is not excepting it for some reason.
So the phone is screwed up for sure.
Not sure what to do since I cannot get it to turn on to put it back to stock rom

Send it to Samsung, the circuit must be damaged. Hardware problem, you may get away with a root.

Varad297 said:
Send it to Samsung, the circuit must be damaged. Hardware problem, you may get away with a root.
Click to expand...
Click to collapse
I have not touched my phone since I put the custom rom on there about a year ago.
Problem is I have no pc anymore, i only have my mac, is there a way currently to flash the stock rom without needing a pc?

johseph said:
I have not touched my phone since I put the custom rom on there about a year ago.
Problem is I have no pc anymore, i only have my mac, is there a way currently to flash the stock rom without needing a pc?
Click to expand...
Click to collapse
only other way is using mobile odin but phone need to be in working state for that. Try the last option for the service center if it is not even starting they would not be able to check which rom you have and if the motherboard is replaced (just assuming) then there is nothing to be worried about.

treacherous_hawk said:
only other way is using mobile odin but phone need to be in working state for that. Try the last option for the service center if it is not even starting they would not be able to check which rom you have and if the motherboard is replaced (just assuming) then there is nothing to be worried about.
Click to expand...
Click to collapse
Well i took the battery to the shop and they said it was fully charged so its the phone
But now the aftermarket (extended life) actually took a charge when I got home, the phone read 100%, so i turned it on and it said 53% and charging, hmmmm
SO i removed betterbattery app and restarted the phone, then it said low battery again.
So its taking a charge but not holding it now.
I dont remember how to use the Odin since I did the rom flash and so on a year ago and have not touched my phone since I did the root and all of that so I dont remember how lol.
Plus I have only my macbook now and no pc
#weak

Use Mobile ODIN Pro, available on Google Play.
do hit thanks if i help!

Varad297 said:
Use Mobile ODIN Pro, available on Google Play.
do hit thanks if i help!
Click to expand...
Click to collapse
Already have that on my phone, when i go to it, it reads that nothing is on my phone?

You can put a stock firmware in your phone and then flash it. Refer to http://forum.xda-developers.com/showthread.php?t=1347899

Related

No Battery, stuck at tri-color screen

I was flashing my phone repeatedly last night. I've read the forums and have done about 4 successful flashes already. The problem is, I've found a WM6 rom for the Wizard that I wanted better than the ROM already inside my phone, and I proceeded to flash it. But I left the computer and phone by itself so that I could rest a bit (I've spent hours in front of the computer flashing my phone), and fell asleep. When I woke up, I noticed that the flashing failed, and it was at the tri-color screen. Then, it died on me. No battery, obviously, being stuck at the tri-color screen the whole night. Now, it doesn't charge or turn on. I know I just need a battery to run the phone. But where I'm from, batteries for the Cingular 8125 are rare, and I'm one of the few that has an 8125.
I don't know anyone who has a battery for the 8125, and there's nowhere to buy from here. Any recommendations?
First of all be sure that you haven't flashed a G4 ROM in a G3 device (or vice-versa) which would have made it a brick.
In case you haven't screwed up the bootloaders then look for the battery jump start thread that teaches how to revive a dead battery
good luck
ianestradalives said:
I was flashing my phone repeatedly last night. I've read the forums and have done about 4 successful flashes already. The problem is, I've found a WM6 rom for the Wizard that I wanted better than the ROM already inside my phone, and I proceeded to flash it. But I left the computer and phone by itself so that I could rest a bit (I've spent hours in front of the computer flashing my phone), and fell asleep. When I woke up, I noticed that the flashing failed, and it was at the tri-color screen. Then, it died on me. No battery, obviously, being stuck at the tri-color screen the whole night. Now, it doesn't charge or turn on. I know I just need a battery to run the phone. But where I'm from, batteries for the Cingular 8125 are rare, and I'm one of the few that has an 8125.
I don't know anyone who has a battery for the 8125, and there's nowhere to buy from here. Any recommendations?
Click to expand...
Click to collapse
First os all your Wizard is not a brick. To revive your battery try using a wall charger to charge you battery, or you can leave it attahed to a wall charger for some time and it should start charging after 10-15 mins (becoz one i got a dead battery and did the same) Once the battery is revived then flash it to a Official ROM, afterwards any custom ROMs or what so ever. I hope i helped. TC
i've the same problem!!! i leave the phone attached the whole night to the charger...but it was in bootmode, so it doesn't charge!!! it hasn't the power to flash my phone...when it arrives to the 85% (when the phone write into the flash memory) it reboots.....what must i do? i tried to jump start...with a 12v adapter...but nothing....
It won't charge in Bootloaders,as it doesn't provide any charging circuit .The phone must have and boot up to a working OS (Windows) to start charging,only then it has a charging circuit.
Try to get a fully charged batter ,may be borrow it from a friend or try to charge your battery with friends phone,flash a rom and only it'll start to charge.
i know....but...i have not a friend with a ppc like mine!!!! and even if i'll buy a new battery....how can i charge it????? a friend of mine has a qtek 9000....but the battery is different from mine.......
F0ll3 said:
i know....but...i have not a friend with a ppc like mine!!!! and even if i'll buy a new battery....how can i charge it????? a friend of mine has a qtek 9000....but the battery is different from mine.......
Click to expand...
Click to collapse
No need to buy a battery i say you use a External Battery Charger. Because even buying it would be cheaper then the battery itself and would help you in future too. I hope i helped. TC
Thanks
xda2_haseeb said:
First os all your Wizard is not a brick. To revive your battery try using a wall charger to charge you battery, or you can leave it attahed to a wall charger for some time and it should start charging after 10-15 mins (becoz one i got a dead battery and did the same) Once the battery is revived then flash it to a Official ROM, afterwards any custom ROMs or what so ever. I hope i helped. TC
Click to expand...
Click to collapse
Thanks, dude. I never even tried charging it with the wall charger. There seems to be other people that have the same problem as I do. Now my phone is up at the tri-color screen, and I'm charging it, then Ill start flashing again. Thanks again!
No Problem but now remember if you find ppl with same problem (on the forum) dont forget to guide them to this Thread. And no need for the thanks. TC
zabardast_1 said:
It won't charge in Bootloaders,as it doesn't provide any charging circuit .The phone must have and boot up to a working OS (Windows) to start charging,only then it has a charging circuit.
Try to get a fully charged batter ,may be borrow it from a friend or try to charge your battery with friends phone,flash a rom and only it'll start to charge.
Click to expand...
Click to collapse
Thanks, dude. I never even tried charging it with the wall charger. There seems to be other people that have the same problem as I do. Now my phone is up at the tri-color screen, and I'm charging it, then Ill start flashing again. Thanks again!
Click to expand...
Click to collapse
@ianestradalives's as zabardast_1's has said, your phone WILL NOT CHARGE unless windows Boots. Either buy a new battery or find someone with the same phone or an Orbit(as they use the same battery) also if you buy a new battery it generally arrives with enough charge to use for flashing(It did for me anyway). The only other way to do it would be to buy a dock with a second battery charging slot. Using the wall charger wont do anything except stop it from restarting ,while its plugged in.
@XDA2_haseeb why point people who have the same problem to this thread, if the answer you have given is incorrect?
scousemartin said:
@ianestradalives's as zabardast_1's has said, your phone WILL NOT CHARGE unless windows Boots. Either buy a new battery or find someone with the same phone or an Orbit(as they use the same battery) also if you buy a new battery it generally arrives with enough charge to use for flashing(It did for me anyway). The only other way to do it would be to buy a dock with a second battery charging slot. Using the wall charger wont do anything except stop it from restarting ,while its plugged in.
@XDA2_haseeb why point people who have the same problem to this thread, if the answer you have given is incorrect?
Click to expand...
Click to collapse
Dude, sorry to disappoint you, but his advice was correct. My phone is now up and running, and it has NBD 9.2. The advice he has given is correct. It works.
Ok,was your phone in Bootloaders (muliticolor screen) or with a working OS installed on it when you charged with a wall charger ?
That's exactly what was i was about to ask Zabardast_1
As there is no way he could charge his phone while it is in bootloader mode. He either had battery power already in it and messed up the flash or you have just been lucky when you took the battery out of the unit and reinserted it and there was enough power left to flash
zabardast_1 said:
Ok,was your phone in Bootloaders (muliticolor screen) or with a working OS installed on it when you charged with a wall charger ?
Click to expand...
Click to collapse
In bootloader screen. If you were flashing a rom and it failed, you usually end up in the tri-color (aka "Bootloader") screen. Do what haseeb said (like I did) and plug your wizard to a wall charger and wait for a few minutes. When I plugged mine, it immediately lit up. Good hunting!
scousemartin said:
That's exactly what was i was about to ask Zabardast_1
As there is no way he could charge his phone while it is in bootloader mode. He either had battery power already in it and messed up the flash or you have just been lucky when you took the battery out of the unit and reinserted it and there was enough power left to flash
Click to expand...
Click to collapse
Nope. I'm sure the battery was drained. The other night, my phone was in the bootloader screen THE WHOLE NIGHT. And yesterday, I tried reflashing, but it won't start anymore because of - obviously - no battery power.
IF you don't believe me, fail a flash and drain the battery. Then plug it into the wall. It really works.
scousemartin
YUP! thats very true.
The question here is 'How did he charge in Bootloaders with a wall charger',it has to have a working OS on it to start the charging circuit,which isn't present while in Bootloaders.
Flashing is a separate issue.
it will light up as it has power but it WONT CHARGE IT. You were LUCKY that's all and you had power in your battery. You just never realised it. If you want to prove us wrong let the battery go low and then try your revival attempt again. I guarantee you will be buying another battery or charging it somewhere else
also i have been through this personally with my xda mini-s and the only remedy was to buy another battery (or recharge it). You could leave your phone connected to the wall charger for a week and it wont make a blind bit of difference to the battery level. I know because i tried.
Anyway glad you got it sorted ,but the solution to your problem was not charging the phone. Thats all i have to say on this matter now
scousemartin said:
also i have been through this personally with my xda mini-s and the only remedy was to buy another battery (or recharge it). You could leave your phone connected to the wall charger for a week and it wont make a blind bit of difference to the battery level. I know because i tried.
Anyway glad you got it sorted ,but the solution to your problem was not charging the phone. Thats all i have to say on this matter now
Click to expand...
Click to collapse
It did get sorted. But I am really sure about the battery thing. I guess this is an anomaly. Besides, the XDA is different from a Wizard.
lol the xda mini-s is exactly the same device a 8125 is, they re both wizards

Diamond won't charge anymore

Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
EDIT: works after repair!
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
R3PUBL1K said:
Did you remove the battery?
This happened to me in May last year when I first got my diamond - but not since.
Click to expand...
Click to collapse
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Escudo said:
Nope, it just happened... without doing anything really... or well...
Activesync.... Thats the last thing he did...
EDIT: Now it's so empty that i can't even turn it on anymore.... help!!
Click to expand...
Click to collapse
I was trying to say remove and replace the battery to see if thaat helps.
I've experienced this with other devices. The connector on the phone can wear our or be damaged. I recently replaced a phone that acted exactly like this. I could charge the battery just fine in an another one and pop it back in for normal use untill it runs out of juice.
Just a possibility...
I have removed and replaced the battery, nothing seems to work.
What i'm going to do, is charge the battery at a diamond that we sell at my work. place it in my device, an hardreset it, cause i read somewhere that it might happen when windows files get corrupt. I hope that'll work....
Else i have to reinstall original rom and send it to htc :S
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
for how long do you have this diamond??
probably hw problem
Had the phone since August 2008, so not too long...
And yeh, i also believe it's a hardware error, cause nothing with changing software would change it.
I think some of the pins got stuck or something.
The usb data transfering does work, but it just doesnt charge.
I'll see in a few 'weeks', i hope
Escudo said:
Alright,
Did a hard reset, after i placed a battery of a different diamond in mine. Didn't work. Then i downloaded the latest official HTC rom, didn't work either.
So i guess it's a hardware error.
Packed it in the original package, gonna search for the reciept later on, and gonna bring it back to the retailer on Friday (gotta work tomorrow).
So yeh, guess they'll send it to HTC, anyone know how long it takes, on average?
I'll keep this thread updated on how it goes .
Later
Click to expand...
Click to collapse
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
R3PUBL1K said:
Shame the device still does not work. When mine got sent in for repair on a screen matter to the HTC (UK) repair centre it took 4 days.
Click to expand...
Click to collapse
Wow, that's really fast!
Normally, at my work, with devices we send to the repair centres, it takes about 2-3 weeks, so i am prepared for the worst case scenario !
Just had a call with HTC Netherlands,
They will pick up the phone next monday, so now it goes directly to HTC, which sounds great
Escudo said:
Hi folks,
Today my battery nearly got empty, so i hung it on my pc with the usb cable.
Thinking that it would just charge, i left it there, then then it started to make noise, telling me the battery was critically empty.
Then i noticed that the circle isnt appearing (the leds), and it doesn't seem to charge. Now i've soft resetted the device, and it didnt work. Also used the thingy to use the normal power supply on it, didnt work. Now i turned it off, the leds do appear, but when i just turned it on, it didnt seem to be charged anywhere.
Any ideas??
Thanks, Escudo
Click to expand...
Click to collapse
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
costp said:
Hello if tghat's only with your battery, I did had exactly the same. Other battery charge but not mine. In fact the battery level is so low that the electonic cannot start a charge. To resolve this, place another battery in, begin to charge, wait 1 minute an fast, I mean really fast, exchange the two battery while charging, this will (would ?;-)) cause the charging electonic to be feeded and your battery will charge again. Wait at least 10 minutes before testing it ;-)
Regards,
Click to expand...
Click to collapse
Other battery didn't charge either
Used one of the stock ones we have at my work.
Thanks tho
Got it back today.
In good shape and everything, and most important: It charges!!
Even got a 3rd stylus with it

[Q] Note Died, What the heck? *Detailed*

Hello, I first wish to say that I did a basic search and didnt find any info. maybe I searched wrong since this is first time this has happend to a phone I know of.
second I don't have time to do a full extensive search, sorry if it looks like I didnt search but I did.
Anyways here to the problem:
What happend? Well the Note just died. from simple usage. the screen is all black, won't boot at all, can't even see any lights. (Got Desire HD, Tho I don't remember this phone had a charging/signal light, but I believe it has)
The Note is my mothers so she wanted me to look at it.
There were no problems during flash or, rather it wasnt me who flashed it. but got it pre-flashed of tradera (part of ebay) and nothing was wrong besides old rom, was waiting for full drivers ICS since I havn't seen one for the N7000 so I havn't flashed a ICS rom since my mother needs the most support but anyway
I tried taking the battery of and putting it back again (Fixes 90% of my problems!), I tried fail-safe booting it. I am kinda stumped on what to do, so if know whats the problem and if its a cheap one I will be happy to do it. hopefully its not a motherboard replacement... :-( then I will cry...
Edit:
It turns out it started working with 25% battery after being having battery taken out for 1 hour, and was in the wall socketed charger for 7 hours. YAY!
So it just died in middle of using it normally?
You didn't do any wipes or such in recovery and then it didn't start after that?
Skickat från min GT-N7000 via Tapatalk 2
I am not sure there is enough detail here to be able to help. But if it does not go to download mode with the usual ways or with a USB jig, then it will need to go to samsung repair centre, or you could try to JTAG first.
But if it is a result of a bad bootloader flash, then JTAG might work. If its due to a bad ICS kernel flash, then motherboard replacement is most likely.
Hope it works out.
First of All, it doesn't have ICS yet. (since i havnt found a good kies ICS yet that everything works on yet, havnt checked the past few weeks)
Second, it died in standby mode, during work when she was gonna take a picture for her work (she has card that allows usage of camera during work place in volvo)
Third, it wasnt during flash or anything. I will have to check the phone with shidapu when he wakes up... ARGH HIM! for not having normal mornings where you wake up around 6 or 7am...
I believe it didn't die during middle of usage but when the phone was in power save or whatever its called when the screen is black and not phone in use but in operations
I guess JTAG is the only option, but how does that work exactly, if possible please do link
because my computer can't even see the note when I am connected to it with USB. can the battery died? since I don't know if the note can be powered up without battery. *tried connecting without battery but no luck :/
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
qsec said:
Try to remove the battery for a couple of minutes and then insert it again and connect the wall socket charger and wait up to one hour. The Note has a charging animation but if the battery is totally drained i think it won't show directly.
If you having troubles finding another battery to test with you can always come by Astra in Mölndal and try mine as i see that you are living in Gothenburg.
Jtag is a service in that someone solders small cables to the mainboard and reflashes the bootloader on a low level. But this is only if you know that you have failed a flash or such, don't think this is the case here.
I did send a SGS2 to mobiletechvideos in Texas for that service, and i really do recommend them and thier great service.
Good luck.
Click to expand...
Click to collapse
if shidapu can't fix it that is (irl mate of Shidapu) he know a bit more than me about Droids
sadly don't have have a extra battery I believe, but I do what you said, I will pull the battery off for now, and when I see the phone next time I will put it in and wait a hour. if all above fail, I might P.M. you that i might be visiting you =)
edit, connected to a wall socket, does it make any differs if I use my HTC wall socket charger?
umm..mind if i say something....?
well u can use any charger since u need to give charge to the battery.. but recommended is charger for note.
Next i had a problem with my battery as well. try to put the phone on charging (there ain't any charging light on this phone ) but you'll see an animation of battery. if it shows up don't worry your phones safe but not the battery but if it doesn't then i think there's some problem with the bootloader or the kernal ...
Hiya guys, after having the Note on charger for like who knows 7 hours or so...
I actually could boot it! YAY! got into the droid as usual.
But there is one wrong thing... it says 25% battery left. orange...
now it says 26% =)
Well I guess I have to reset the state of the battery? (battery-memory wipe or whatever its called?) if thats possible, if so is just simple CWM? (does Note even use CWM?, I am a HTC user and it wasnt me who rooted that device as I mentioned earlier so I dunno what recovery software there is for samsung)
Well Anyways, might be just some faulty battery. guess I have to order a new one if it does it again.
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
kunalteji1993 said:
maybe u should take the battery off the phone for a while and try to charge it without booting the device . maybe then it will work fine. just do it three or four times whenever you charge your battery. this way the battery will charge efficiently without it's use on the phone... i hope you got it since i am not able to type well today as i am right now a lil bit anxious about my notes problem
Click to expand...
Click to collapse
I believe i mentioned it started working. Charging it after removed battery for a hour or so fixed it. took a long time tho, 7 hours for 25% full battery. (26% short after, well samsung are known for their extreme long battery load times... galaxy tab 10.1... that was a device that took over 2 hours to charge...)
It might need a new battery.
The same thing happened to my Note yesterday. It was last charged on Saturday and, with light use, after three days it still had around 50% battery charge remaining when I went to bed on Tuesday night. Yesterday (Wednesday) morning I tried to wake the Note and it was completely dead. Of course I did not expect a flat battery, given the usual discharge performance of my Note. I removed and replaced the battery and hit various buttons and absolutely zip. I connected the charger and again no response. Nothing lit, no beep, nothing.
It's probably worth mentioning that I'm on the latest stock Samsung ROM and unrooted. I really thought it was FUBAR and would need to be sent off for repair. Anyway, I do have a jig so I plugged that in and the screen woke up, so I knew there was some sign of life. But still it would not boot.
Anyway, to cut the story short the battery was as dead as a dodo. I don't know why. It should not have been. I left it on charge from the AC charger and after a short while (a minute or two maybe) the charging symbol appeared with a hazard triangle upon it. It took over 4 hours to finally make it to a fully swollen 100%. The phone is almost exactly six months old and this is the first real scare I've had with it.
I only bore you with the tale because it might give hope to people who think their phone is bricked when the fact is that nothing worse has happened than the battery has gone (unexpectedly) very flat. Right now, 27 hours after I finished fully charging it the battery is down to 92%. That's the sort of performance I am used to. I will leave it without further charge for another few days to see if a similar thing happens again. Hopefully not.
yes i know u said that it started working. What i am saying is that whenever u want ur phone to charge switch it off and then charge(this way it will charge efficiently) . just follow it 3-4 time when u charge it and your battery will be on the right track(i hope that works). my note takes upto 1.3 hour (nearly) to charge completely from 10%. and when it's switched off it does the same in 45 minutes... what a difference!!!
try it and if it works for u then this way would be a best alternative to replace battery for charging issue (of course if ur device is still under warranty you should opt for a replacement).

Bricked Z3C, help :(

Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
leonjun said:
Hey guys, i had some serious trouble here. My Z3C is now bricked (I'm not sure whether it's softbricked or hardbricked). The Rom is stock. I plugged the charger (magnetic) from 5pm and I went out for some works, and 3 hours late I returned home and found out that my device couldn't turn on. I've tried many ways like combo VL+ and Power, or Reset Button, but useless. Can you help me with this, thank you so much.
Click to expand...
Click to collapse
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
meaniez said:
does your pc recognize the phone when you plug it in w/ usb?
if not, then the phone is most likely dead and your best bet is to take it back to the store for a repair/replacement
Click to expand...
Click to collapse
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
leonjun said:
well i've brought it to the store already. They connected it to PC, then the Sony/Xperia logo appeared on the phone, but the device still .... I don't understand, I used the stock ROM, no root, no bootloader,... but this brick problem still happened. And after scavenging the internet for solution, I found out that there were many users had this problem like I did.
hopefully my device will be fixed without being teardown or the waterproof ability will become weak.
Click to expand...
Click to collapse
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
meaniez said:
well if the phone responds when connected to a pc then it's not dead, which is good, so you can try to reflash the stock rom with sony Emma
Click to expand...
Click to collapse
Well my phone is now awake, after a electrical stimulus process. The technician said my device's power was weak. Maybe I should buy a Z2a to use along with my Z3C, well, for precaution purpose.
And I used the stock rom all the time, and I still didn't understand what've caused this problem. But thanks for your great help man. I am really appreciate your support.
I'm really curious, what magnetic cable were you using when this happened?
Was it some cheap magnetic cable or Magnector X or some other?
what the heck is "electrical stimulus process"?
mine gone dead just after 2 weeks of usage. the service center mentioned that it was the motherboard and battery failure. so i guess the best part of the phone is the lcd, huh?
anotherdroid said:
what the heck is "electrical stimulus process"?
Click to expand...
Click to collapse
What he probably meant is: if your battery is completely drained so that the circuit of the phone does not even recognize the battery anymore as to allow/start charging, it often helps when you connect the battery for a short time (few seconds) directly (without the circuit in between) to a power source/charger. This bings it back to life and charging it in a controlled manner via the phone charging circuit is possible again.
Well, in my case, my Z3C battery wasn't completely drained. I charged it when it was 17%, then I went out for about 3-4 hrs, and when I came home, the problem happened.
The store technicians figured out that my battery was hibernate, so they used high voltage electric to charged it, then it came back to life, just like we use electric shock method to save people.
Does it make any difference what is the charger?
well, I have just had the exactly the same problem.
And I can tell the magnetic charger cause this. I plug in with 65% battery left ( I charge it overnight as a habit) and In a morning it's completely dead ( like anyone who has this problem ). I was so panic ...
It could be the magnetic charge draw the juice out of the battery and make it completely drained instead of pump power to the battery, I guess.
can you please specify how to bring it back to life please !! thank you !!!!
---------- Post added at 01:00 AM ---------- Previous post was at 12:59 AM ----------
Tried connect it to my laptop and the pc companion cannot detect it !

Battery Issues. Random Shut offs.

For several days now I've been having issues with my battery. My battery will get down to somewhere around 40%-50% charge left, and then shut off without warning. It won't turn back on unless it's plugged in. When it's plugged in and turned back on the battery level will still be at the same level it was at before, or it will be at a significantly higher charge. If I unplug it and try to use it it'll shut off again. It's gotta stay on the charger for a little bit before it'll work off of the charger.
Currently I am rooted running Chroma with lean kernel. However I was having the same problems before I rooted and was running stock.
I left my phone off the charger all night hoping to drain the battery but it stayed at 65% and then shut off again when I tried to use it in the morning.
I've wiped my phone, rooted, added a new ROM, I ran a rooted battery calibration app and tried all the tricks to get your battery to re calibrate but nothing has worked. Does anyone have any ideas?
Thanks guys.
infinityeagle said:
For several days now I've been having issues with my battery. My battery will get down to somewhere around 40%-50% charge left, and then shut off without warning. It won't turn back on unless it's plugged in. When it's plugged in and turned back on the battery level will still be at the same level it was at before, or it will be at a significantly higher charge. If I unplug it and try to use it it'll shut off again. It's gotta stay on the charger for a little bit before it'll work off of the charger.
Currently I am rooted running Chroma with lean kernel. However I was having the same problems before I rooted and was running stock.
I left my phone off the charger all night hoping to drain the battery but it stayed at 65% and then shut off again when I tried to use it in the morning.
I've wiped my phone, rooted, added a new ROM, I ran a rooted battery calibration app and tried all the tricks to get your battery to re calibrate but nothing has worked. Does anyone have any ideas?
Thanks guys.
Click to expand...
Click to collapse
I would suggest that you RMA immediately. This is a known issue with what seems was a bad batch of N6's. There have been several threads created on this topic. It also could be a lead up to the battery expansion problem. Should absolutely have no problem exchanging for a new device.
Evolution_Freak said:
I would suggest that you RMA immediately. This is a known issue with what seems was a bad batch of N6's. There have been several threads created on this topic. It also could be a lead up to the battery expansion problem. Should absolutely have no problem exchanging for a new device.
Click to expand...
Click to collapse
Thanks for your reply. I'm very new to all of this...would this be a return through Motorola? Or since I bought the phone through T-Mobile would I return it through them? I think if I have to do it through T-Mobile I have to pay a decent deductible...
infinityeagle said:
Thanks for your reply. I'm very new to all of this...would this be a return through Motorola? Or since I bought the phone through T-Mobile would I return it through them? I think if I have to do it through T-Mobile I have to pay a decent deductible...
Click to expand...
Click to collapse
I believe that you may have to go through your carrier first, but I am unsure. I would try to contact Motorola first as this is clearly no fault of your own. I don't feel that you should be responsible for having to pay a single dime due to a defective device.
Do not mention Root at all. Stock it and lock it before turning it in, else they might be crancky and blame you for "overclocking it" or something in those lines.
linuxares said:
Do not mention Root at all. Stock it and lock it before turning it in, else they might be crancky and blame you for "overclocking it" or something in those lines.
Click to expand...
Click to collapse
Oh yeah. I'm reading about how to do that right now
infinityeagle said:
Thanks for your reply. I'm very new to all of this...would this be a return through Motorola? Or since I bought the phone through T-Mobile would I return it through them? I think if I have to do it through T-Mobile I have to pay a decent deductible...
Click to expand...
Click to collapse
I also purchased my N6 from T-Mobile, but I RMA'd it through Motorola with no issues.
thanks All, just started having the same issue,.
I'm wondering if this might have something to do with battery settings, I know this used to be an issue a few years ago.
Checking...

Categories

Resources