Htc one camera purple and red tint when in low light (defect) - One (M7) Q&A, Help & Troubleshooting

my HTC one camera when in low light will come out a purple tint on side and when is extrem low light will become full red
anyone have this problem
when i compare with my friend HTC one their is perfect in low light but mine totally defect
so u guys think izzit can be resolve with HTC software update or is hardware faulty?

darkidz555 said:
my HTC one camera when in low light will come out a purple tint on side and when is extrem low light will become full red
anyone have this problem
when i compare with my friend HTC one their is perfect in low light but mine totally defect
so u guys think izzit can be resolve with HTC software update or is hardware faulty?
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Good question cause mine does the same thing...

jetlitheone said:
Good question cause mine does the same thing...
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that why i need pro here to help us out my friend
if software problem i will wait for update if hardware problem need to do exchange

Here is my Red tinted HTC One camera (I hope a software fix is available).
Here it is when new:

http://forum.xda-developers.com/showthread.php?p=42400071
Sent from my HTC One using xda app-developers app

Related

[Q] Camera Problem: Dead or stuck pixels

Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
irumora said:
Hi,
I have noticed that i have few dead or stuck pixels on my htc one camera. There are few pink or purple pixels that are shown on my screen while i use camera and they are on photos too so i am thinking that there is problem with camera senzor. Is there anyone else who is having this problem, and would HTC accept my claim and give me new headset.
Here are the pictures that are showing my problem.
Click to expand...
Click to collapse
Definitely a hardware problem. Set your device back to stock (unroot, S-on,..) and send it back to HTC!
interestingly, I was posting about a similar issue yesterday. However, in my case it's a bright pixel, I think, that only shows on camera app. Just make sure your bad pixels really show in pictures as at first I thought that that was my case too, until I discovered that, camera turned off, the bright pixel slowly fades away..
Sent from my HTC One using Tapatalk 4
try to zoom in to see if pixel moving, if do means is a defective camera
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
irumora said:
The pixels are moving so it's definitely a hardware problem but i want to know would HTC repair my phone or give me a new one because i don't want unibody phone that has been opened.
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hey, i am facing the same issue now? what did you do? got it replaced?
leo10messi said:
hey, i am facing the same issue now? what did you do? got it replaced?
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Hey did you mean this?
leo10messi said:
Hey did you mean this?
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Yep same issue here and i got new unit

[Q] Quick question

Is there some MOD to reduce the purple color on the camera? or increase the quality of the pictures?
nighthawk1991 said:
Is there some MOD to reduce the purple color on the camera? or increase the quality of the pictures?
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NO. This purple tint is entirely a hardware defect. Give the phone to HTC, who will replace the camera for free if you're under warranty. Even I am a victim of this issue. My phone is currently with HTC
raghav kapur said:
NO. This purple tint is entirely a hardware defect. Give the phone to HTC, who will replace the camera for free if you're under warranty. Even I am a victim of this issue. My phone is currently with HTC
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So there are no software fix?
well I dont have a big purple color just a little bit, but is annoying, and I have no warranty
nighthawk1991 said:
So there are no software fix?
well I dont have a big purple color just a little bit, but is annoying, and I have no warranty
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Nope, its sadly not a software issue. In my case, the problem was VERY bad. But, if its a slight issue for you, then try adjusting the ISO level to the lowest possible (100 if im not mistaken). It was a huge improvement, but not quite perfect.
I don't think the repair cost will be a lot though. I think its worth considering a camera replacement if lowering the ISO didn't solve the problem

bought new device.. yellow hue problem

hi guys, just bought new z1 today and it have the yellow tint problem. i changed blues from white balance setting and it is looking normal now.
now my question is should i send the device in replacement just for this issue ? will this tint problem cause more problems with long term usage? please help....
yash295 said:
hi guys, just bought new z1 today and it have the yellow tint problem. i changed blues from white balance setting and it is looking normal now.
now my question is should i send the device in replacement just for this issue ? will this tint problem cause more problems with long term usage? please help....
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It won't cause any more problems and white balance helps with the issue
But Sony seems to calibrate the colors on different updates so you might have to readjust your WB settings after each update
Some users have reported yellow hue dissapeared after a certain update while other users got it after the same update
You could send it back if it bothers you but its a lottery and you're better off with white balance
Sent from my C6906 using Tapatalk
negrobembon said:
It won't cause any more problems and white balance helps with the issue
But Sony seems to calibrate the colors on different updates so you might have to readjust your WB settings after each update
Some users have reported yellow hue dissapeared after a certain update while other users got it after the same update
You could send it back if it bothers you but its a lottery and you're better off with white balance
Sent from my C6906 using Tapatalk
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Click to collapse
Thanks for the reply... i got bit panicked when i first notice the problem. thank you for your help!
I have it as well, for me it's always been there with every update, while the white balance helps a lot it's not perfect because adding a lot of blue increases the contrast and reduces saturation a little bit, if I was you I would send it back.
I have checked about 12 other Z1s on stores and only one had the yellow tint so chances you get the same problem with your replacement unit are very minimal
Sent from my Xperia Z1

[Q] HTC ONE T-Mobile getting pink/purple tint issue after sense6 update.

3 days back I updated my HTC one m7 T-mobile to Sense 6 update (s/w ver 5.14.531.1). I realized the pink/purple tint issue is coming more than ever. I guess it was before there also but very less perhaps. But now i cannot click a pic. All the colours are like faded n blue-ish.
I read on threads its an h/w issue with HTC and they often replace the camera sensor form Omnivision to Sharp. So is mine also the same issue ?
Also can anybody help me know about HTC warrant, i brought this from US (t-mobile) currently i am in india . Do HTC india entertain these warranty cases ?
Here is a screenshot of my HTC-one in complete dark case.
Thanks a lot.

[Q] [camera] pink spot

hello guys, is anyone experiencing this issue with both the z3c cameras? i've noticed that the problem seems to be partially related to the white balance and exposure and it's also a common deal with many other smartphones and tablets cameras (not just sony branded ones). i've tried with all the shooting modes possible and with 3th part camera apps as well but the pink spot at the center of the picture is still there.
i was wondering if it was a common issue (software maybe) or my unit was damaged,in this case i will give my device back to sony.
here some samples:
Looks exactly like the pink spot in my Z2 tablet's pictures.
Here is your answer:
http://forum.xda-developers.com/z3-compact/general/questions-belong-t2868300
I'm having the same issue and apparently Clove doesn't cover return shipping costs which is pretty frustrating.
EDIT: it also seems to disappear later in the day.
Got my Z3C today, no pink spot on mine.
I'm getting the Pink Spot too, but I think it only started happening after I dunked my phone in the water...
degraaff, can you take a photo of something white? Thanks!
tocirah1 said:
degraaff, can you take a photo of something white? Thanks!
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Sure, I'll do it tomorrow in the day light.
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
fafa90 said:
brand new device from sony but same pink spot camera issue.... i guess its a software problem now but nobody is noticing this issue apparently .
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This is a common "problem" the camera app and post-processing will almost remove it. To see it go in diagnostics (you have to switch the developer mode) and thn camera, so you see unprocessed camera picture. I don't think it is a defect, most smartphones suffer from it.
Answer
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
Have it on HTC one too. It should be the ISO value in dark
Questions dont belong in General discussion
vetko said:
See the answer on this link:
http://android.stackexchange.com/qu...e-purple-tint-pink-spots-on-my-camera-htc-one
Hoping that Sony will fix it somehow, as I am planning to get a Z3C too..
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But it is related to the design of the sensor, iPhone also exhibit it some more than others but it is normally corrected by the software as it is normal.
Apparently mine does also have a pink spot, ever so slightly in my test picture:
I'm also getting the pink spot.
Has Sony officially said anything about this issue yet?
I just bought the phone 2 days ago...I'm gonna see if I can get it exchanged.

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