My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
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Click to collapse
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
gregbradley said:
Take it back to the shop. If its stock, not been damaged and you have done the official repair, get them to replace it.
Click to expand...
Click to collapse
Thanks! Problem is I have to ship it to their repair center and it'll take a while to get my phone back. I was wondering I could probably try out something on my own if it's some kind of software glitch. Even though, it's more likely to be a hardware issue - then I'm gonna have to take the longer path.
I'm a bit of surprised. This is my 10th Sony (Ericsson) phone in last 5 years. I have never had any issue till now and I really take good care of my phones.
Did anybody experience this problem?
I have not seen any threads on here work a similar problem
Sent whilst sat on the toilet.
Try holding all the buttons for 10 seconds or the power button alone if I remember. This happened to my brother once and had to perform this to get it back working
Sent from my Evo 3D CDMA using xda app-developers app
schecter7 said:
My AT&T Xperia TL screen isn't turning on. It happened all on a sudden. Phone is all stock - never been dropped. Phone still works as I can hear camera shutter clicks by pressing the camera button. I can also hear other notification sounds. The display itself just doesn't work. Interestingly, I saw the backlight once or twice during startup as I restarted it 7/8 times. Screen never came on though.
Already repaired twice through PC companion - didn't make any difference.
Any help would be appreciated!
Click to expand...
Click to collapse
I've got the same problem with a Xperia T! The annoying thing is that the phone has just come back from the Sony repair centre.... Never had this problem before... 3 or 4 times in a day the display doesn't turn on and I have to force a soft reset, but the phone still vibrates, still receives messages and the notification LED works! I guess those idiots messed up with something during the repair.... It's gonna be the third time i send them the phone and they keep giving it back with a different problem! Tired of these retards, I hope that they can give me a new device... This one's fu**** up...
It's probably a software related issue, as always
Sent from my LT30p using xda app-developers app
Related
The Xperia Z is not vibrate at all. Even at initial power up. Hard power reset also no vibrate. I tested from service menu and also not vibrate. Just got yesterday afternoon and didn't notice about it till night. Have you guys had any idea about this. Has anyone got same problem as me? Does it can solve by factory reset or is it hardware problem? Thanks !!!
I have the same problem as well, and the vibrator was working few hours ago
CWHS said:
I have the same problem as well, and the vibrator was working few hours ago
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Click to collapse
Last monday, I tried to reflash the firmware with flashtool. So I started to download the firmware and wake up the phone to do backup. Suddenly I felt vibrate when I press home. Then I checked and the vibrator was working as usual I have no idea how it became alive. May be the phone was afraid that I'm going to flash him LOL
The straight thing is use volume key switch to silent mode, the vibrator works, however doesn't work in Keyboard, keypad, apps
CWHS said:
The straight thing is use volume key switch to silent mode, the vibrator works, however doesn't work in Keyboard, keypad, apps
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Click to collapse
My one is working as usual. Vibrate when ringing, keyboard, keypad, apps. The sound of vibrator is strong and louder than Xperia S. How about yours?
hololodilolo said:
My one is working as usual. Vibrate when ringing, keyboard, keypad, apps. The sound of vibrator is strong and louder than Xperia S. How about yours?
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Click to collapse
Just turn to worst, no respond to volume key to silent mode, also no respond in service test (*#*#7378423#*#*)
CWHS said:
Just turn to worst, no respond to volume key to silent mode, also no respond in service test (*#*#7378423#*#*)
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Click to collapse
Sorry to hear that. My one also not respond in service test before but I haven't checked after working.
If your bootloader is still locking, go to service center. For me, the bootloader is unlocked and there is no relocking method until now. So I can't go for warranty. Hope the vibration is working until we can relock the bootloader.
hololodilolo said:
Last monday, I tried to reflash the firmware with flashtool. So I started to download the firmware and wake up the phone to do backup. Suddenly I felt vibrate when I press home. Then I checked and the vibrator was working as usual I have no idea how it became alive. May be the phone was afraid that I'm going to flash him LOL
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Click to collapse
lol...I bought it on yesterday, and only use it for half of day
CWHS said:
lol...I bought it on yesterday, and only use it for half of day
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Click to collapse
Mine took 2 days for vibration to work. May be your one also will work later but it's better to go for service and ask them to change one for one. :good:
hololodilolo said:
Mine took 2 days for vibration to work. May be your one also will work later but it's better to go for service and ask them to change one for one. :good:
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Click to collapse
I think my motor have problem, it just come back for few mins, and than it was out again...
CWHS said:
I think my motor have problem, it just come back for few mins, and than it was out again...
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Click to collapse
any update here ?
I just received my xperia z and i'm facing the same problem ? and there is no sony support in my country ??? do you think it will work after some time ??
same here.
the vibrator of my Xperia z seems to be occasionally working.
if i am continuously using it for quite a while (so its warm), then the vibrator stops working. (tested in all way)
if I leave it there until it cools down, the vibrator would work again.
is it a power saving scheme? lol don't know if I should send it to repair....
same problem here.
it works for same minute, than if I leave it on a table, it stops definitely :'(
also in "service test" menu
damn..i've bought it 10 days ago..
same problem
I boght my xperia 5 days ago and it can vibrate
but when I play a hard game it gest hot and no vibrate
also no wibrate under water
sorry for my bad english
Same here
Just got my SPG312 the first day
Should I open my Xperia Z and replace the Vibration motor?
http://rounded.com/sony-xperia-z-l36h-vibra-motor-module-3171b-en.html
I'm thinking of doing it as theirs no support for my phone too to get it sent away
I've had my Xperia Z for 2 weeks and have been happy with it so far. However, I has cause for concern last night when I found it "dead". About an hour prior, I checked to see how much power it still had in order to decide whether to connect it to the charger. I found it still had 76% so decided that I didn't need to. Then an hour later I picked up my phone and found pressing the Power button had no response. It just had a black screen and no lights. I held down the Power button thinking it might have just powered off but also no response. I then connected the charger and waited and holding down the Power button also nothing happened. It just was dead. On previous Android phones I would try taking the battery out but of course couldn't do that with the Xperia Z. It has not been dropped at all and not been rooted so I got worried that it had died within 2 weeks of very little use. I looked online and found someone had a similar problem with an older Xperia (T or maybe U) and they managed to switch their phone back on by holding down the Power and Volume buttons. I tried this and lucky my Xperia Z came back on.
My question is, has anyone here had a similar experience? Or know what could possible have caused it. So far it's been fine today but I am somewhat concerned that it has happened and that it could well happen again. I bought it online from the Three UK website as a PAYG phone. Do you think I should contact them for a replacement or do you think this is a problem with all Xperia Z's or it's firmware.
Thank you.
Hope it's a one-off issue.. Get a replacement it were to happen a few more times again, especially since you're running unrooted on stock! You could try re flashing your firmware using seus to see if that solves your problem, if it's corruption on the firmware/nand side, especially since such sleep of death cases on the xperia z isn't common on the xperia z as of now.
it happens for android phones often
but thr s no absolute dead for xperia phones like wht happen for galaxies.
anyway if u have warranty as u know don worry and change it
---------- Post added at 07:16 PM ---------- Previous post was at 07:16 PM ----------
ninja168 said:
I've had my Xperia Z for 2 weeks and have been happy with it so far. However, I has cause for concern last night when I found it "dead". About an hour prior, I checked to see how much power it still had in order to decide whether to connect it to the charger. I found it still had 76% so decided that I didn't need to. Then an hour later I picked up my phone and found pressing the Power button had no response. It just had a black screen and no lights. I held down the Power button thinking it might have just powered off but also no response. I then connected the charger and waited and holding down the Power button also nothing happened. It just was dead. On previous Android phones I would try taking the battery out but of course couldn't do that with the Xperia Z. It has not been dropped at all and not been rooted so I got worried that it had died within 2 weeks of very little use. I looked online and found someone had a similar problem with an older Xperia (T or maybe U) and they managed to switch their phone back on by holding down the Power and Volume buttons. I tried this and lucky my Xperia Z came back on.
My question is, has anyone here had a similar experience? Or know what could possible have caused it. So far it's been fine today but I am somewhat concerned that it has happened and that it could well happen again. I bought it online from the Three UK website as a PAYG phone. Do you think I should contact them for a replacement or do you think this is a problem with all Xperia Z's or it's firmware.
Thank you.
Click to expand...
Click to collapse
wht is ur xperia Z?
C6602 Or C6603 ?
this is prolly a bug in jelly bean xperia V also suffers from this and the issue is known as "sleep of death" you can search xda or google for it
hopefully it will get fixed in the next update which is comin "end of march"
damn, I don't like this news.
Did you on stock ?
Hi,
I believe I'm having the same issue.
Blank screen, no response to power button. Howecer when I plug the charger Led turns on red.
How did you manage to make it restart?
Shaydar said:
Hi,
I believe I'm having the same issue.
Blank screen, no response to power button. Howecer when I plug the charger Led turns on red.
How did you manage to make it restart?
Click to expand...
Click to collapse
Volume up+power for 10 seconds.
Sent from my C6602 using xda premium
Yes held down Power button and Volume up until the phone responded with a vibration and then it proceeded to boot up. Yes i am on stock. Nothing modified at all. I don't know whether to be relieved it is a known issue albeit on an older model Xperia or concerned that despite this is Sony's latest flagship device they didn't fix it before release!
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
IIRC the Xperia Z1 has a hard reset button under the sim flap, it's a small red button, give it a shot.
remove sim card and sd card and try again, if it's still not responding do an update repair using SUS or PCC
BTW there is a known fault with the XZU and it could also be on the Z1 as they use similar Firmware, what people have found is that the phone will start up eventually and then they go into the display setting and untick the auto backlight option and that fixes it
I also reboot my Z1in this way when it blackout.
Sent from my C6902 using xda app-developers app
Had the same issue called Sony, push hard reset button all is fine in the world. Known issue Sony is working on it
Sent from my C6903 using Tapatalk 4
Managed to hard reset using power and up volume .
Put it on charge overnight but it doesn't see,m to have taken any charge at all....just trying again using diff PSU and cables but it doesn't want to charge. It recognises that I've out a cable in as I played with the smart connect setting. When it is off completely I get a red light (presumably meaning its charging ) but not in android
Any ideas?
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Sometimes phones have issues. I got one once that had no speakers or Mic inside... it happens lol
Try to go exchange it, and see if the next device gives you issues.. if not then you're good, if it does pick a different phone..
Do it soon though, most carriers only have a 14 day exchange period, and then after that will charge you all sorts of fees and try to fix your phone rather than just giving you a new one....
Sent from my 16GB Blue Verizon Galaxy S3 running MIUI v5 with KT kernel
thefunkygibbon said:
Got it charging again by pushing the red button near sim slot for a couple seconds.
Just had another issue with SD card not being recognised after I removed another (/safely) had to reboot again using power plus vol up as it stuck on the shutdown logo when I tried to power down'...
Wow I can't believe the amount of issues I've ran into within 24hours of having this thing. I really don't know what to do...return it because it sounds like a faulty device (but all the issues are seemingly unrelated) or return and get another phone (is anyone else getting problems like I am?)
Click to expand...
Click to collapse
sounds like a similar problem I had with my 64gb SD card - as I mentioned above remove all cards then start from there - a reflash of the firmware might help also
thefunkygibbon said:
ok so i've been using it a bit but my battery was 70% last i checked. was playing around with throw and just opened youtube and the screen flickered a bit (black lines) then decided to go black completely.
nothing i do will make the screen do anything.
holding the power button for ages (usually the way to turn off/reboot a phone) doesnt do anything. the backlight is on as i can see that. but nothing is on the screen.
anyone got any ideas on how to force a shutdown/reboot on these?
Click to expand...
Click to collapse
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
LadFromWales85 said:
Something happened to mine with Youtube too. I'd started a video and paused it on a frame for comparison with another screen. While I was setting the other phone up, the screen on Z1 timed out. I pressed power, the screen come on and flickered, then went black!
Power and both volume keys function the same as the red button under the flap. I wasn't able to reproduce the bug.
Click to expand...
Click to collapse
yeah i've been trying to reproduce it and failing to. very odd. maybe its something to do with the first time you use youtube and do something specific?
gunna phone o2 up tomorrow and see what they say about all my issues. seems to have been fine this last 24 hours though and in their eyes that is prob reason enough not to issue a replacement.
I've had mine since Monday and this happened to me yesterday. I was troubleshooting sending MMS with T-Mobile tech support (not a phone issue as it was happening on previous phones too) and had to restart the phone several times. I noticed upon restarting that the backlight seemed to be on but the phone was not booting up. Had to perform several hard resets (both with the red reset button as well as the power/volume up buttons) before it FINALLY rebooted and stayed on. While trying to figure this out I ran a Google search to see if others were having this problem. One solution was to make sure the backlight option is checked. I had been messing with settings the night before and must have unchecked it. Since I rechecked it I haven't had the same issue.
So I've had my Turbo since it came out and today I think it died on me. I sent one single text to my friend then all of a sudden my screen would not turn on at all. The phone was functioning because I felt vibrations for each notification I received but the screen displayed absolutely nothing. Force rebooted it about 3 times and noticed that it would flash every now and then but it would be a random white flash. Then I tried pressing the power button a few times and the screen would blink and flash partially. Anyone have some help for me? The phone has never been dropped or damaged. Do you think Verizon or Moto could replace it?
STEV307204 said:
So I've had my Turbo since it came out and today I think it died on me. I sent one single text to my friend then all of a sudden my screen would not turn on at all. The phone was functioning because I felt vibrations for each notification I received but the screen displayed absolutely nothing. Force rebooted it about 3 times and noticed that it would flash every now and then but it would be a random white flash. Then I tried pressing the power button a few times and the screen would blink and flash partially. Anyone have some help for me? The phone has never been dropped or damaged. Do you think Verizon or Moto could replace it?
Click to expand...
Click to collapse
can u get into recovery?
the_rooter said:
can u get into recovery?
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Click to collapse
Nope the screen can't display anything so even if I could I wouldn't know. Whenever I press the power button it just gives me a delayed flash. When I force reboot it vibrates and will give me another flash when its powered back on.
If you don't have insurance, Motorola's warranty should cover something like that. Contact them and find out. Must be some weird digitizer issue. Unfortunately these mass produced microelectronic devices occasionally have manufacturing defects.
So my most recent update-
Went to Verizon and of course their shipping me a new one and I have to ship out my unit and if there is any water damage or anything I have to pay full retail. I am 99% sure this wasn't my fault or water damage.
Most recently I connected it to my PC and my PC noticed it as XT1254 but when I went to browse the device through my PC it was blank. No folders or files. I was trying to recover some pictures I had but it was completely blank. So weird. This phone was awesome but I honestly just want to get a Note 4 or something I'm afraid this will happen again!
STEV307204 said:
So my most recent update-
Went to Verizon and of course their shipping me a new one and I have to ship out my unit and if there is any water damage or anything I have to pay full retail. I am 99% sure this wasn't my fault or water damage.
Most recently I connected it to my PC and my PC noticed it as XT1254 but when I went to browse the device through my PC it was blank. No folders or files. I was trying to recover some pictures I had but it was completely blank. So weird. This phone was awesome but I honestly just want to get a Note 4 or something I'm afraid this will happen again!
Click to expand...
Click to collapse
So I just reconnected it to my PC and turned on my device. The display is still not functioning but I was able to unlock it using my pattern code. Then went to browse it through my PC and all my files and folders were there but the display is totally not functioning. This is the weirdest thing I've ever seen. I've been an android user since the OG Droid and I never have problems with devices
I have a s10+ from tmobile with the latest update installed. I have an odd problem and am not sure if it is just me or the software. So when I place a call the screen is on of course. I then move the phone to my ear to take the call and of course the screen turns off. Now this is where the issue is. So while the call is still going on if I pull the phone back off my ear to be in front of me normally it should turn on the screen again, however it does not. No matter what I do, the only way to turn the screen on is to press the power button. Is this normal, because all my other Samsung phones did it correctly. Please let me know if this is a widespread issue / normal or if something is wrong with my phone specifically. Thanks!
You probably already restarted the phone, but what about turning it off, then back on? The proximity sensor on my S10e at times may take couple more seconds to show the screen after I move my phone away from the ear
Thanks for the reply. Yes I have tried restarting my phone no luck. Also when I pull it away from my ear I have waited 10 seconds or more and still nothing.
Anyone else, especially with a s10+ from tmobile with the latest update?
Nikick83 said:
Thanks for the reply. Yes I have tried restarting my phone no luck. Also when I pull it away from my ear I have waited 10 seconds or more and still nothing.
Anyone else, especially with a s10+ from tmobile with the latest update?
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Click to collapse
I'm having the same problem
chuckboy1129 said:
I'm having the same problem
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Click to collapse
OK, well at least I'm not alone. So now if more people post maybe it is a software thing instead of my specific phone.
gamerdad09 said:
I have the same issue. Unfortunately I use the power button to end call feature.
One thing that did seem to work for me earlier was to turn the phone face down then turn it back over and the screen came back on. I have only tested this twice though.
Sucks when you're in a call and need to use the keypad but the screen won't come back on.
Click to expand...
Click to collapse
Thanks for the reply. Yes it's very frustrating...
So I tried your suggestion and for me it doesn't work.
Looks like this might be an issue for several people just not wide spread. Time to exchange the phone.