[Q] My HTC One has no LTE option - One (M7) Q&A, Help & Troubleshooting

Hello,
Out of the box / no mods..
Using LTE/4G Sim card..
I only have these options:
Settings > Mobile data > Network mode >
WCDMA only
GSM only
GSM / WCDMA auto
There's no LTE option in my phone
Any ideas?

Do you have the right apn?

need more info

I'm not getting any LTE either and I just got my family member and I phone 5 under my tmobile account and he has been getting LTE but not my HTC One
Sent from my HTC One using Tapatalk 2

Andr3w151 said:
I'm not getting any LTE either and I just got my family member and I phone 5 under my tmobile account and he has been getting LTE but not my HTC One
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Check apn

I check my apn settings not sure if there correct but under bearer it says unspecified and I change it to lte and my connection faild
Sent from my HTC One using Tapatalk 2

Andr3w151 said:
I check my apn settings not sure if there correct but under bearer it says unspecified and I change it to lte and my connection faild
Sent from my HTC One using Tapatalk 2
Click to expand...
Click to collapse
Sorry, how do I check the APN settings? And what other information do you need?

model number is HTC One 801e
access point names:
internet.globe.com.ph

APN doesn't have anything to do with the availability of LTE in your phone. It's the phone itself.
Some HTC One variants don't have any LTE radios in their unit hence you can't see any LTE options.
And by the way 801e variant don't have LTE... 801n is the one with LTE.

Riyal said:
APN doesn't have anything to do with the availability of LTE in your phone. It's the phone itself.
Some HTC One variants don't have any LTE radios in their unit hence you can't see any LTE options.
And by the way 801e variant don't have LTE... 801n is the one with LTE.
Click to expand...
Click to collapse
Thanks for the info...learn new things everyday..but if the lte apn for some reason wasn't selected then they wouldn't get lte connection right? Idk..you know more then me so I'll go with what you say master!

a box of kittens said:
Thanks for the info...learn new things everyday..but if the lte apn for some reason wasn't selected then they wouldn't get lte connection right? Idk..you know more then me so I'll go with what you say master!
Click to expand...
Click to collapse
APN is just a configuration for your phone to be able to connect to your network's internet gateway hence it's called Access Point Name While network mode is an option you can set to your phone to tell which radios it will activate.
Activating the LTE radio on your phone enables the phone to accept LTE signals but APN is also required.
you could consider the APN as a pass or invitation in real life situation whereas you are not allowed to enter/access without an invitation.

Is there a way for me to have an LTE signal?
I contacted the seller, and they're insisting that they sold me an LTE capable unit.
I asked for a replacement unit that's LTE capable, but they might just force this one..

To check:
Go to the dialer and enter;
*#*#4636#*#*
Click on Phone Information
Scroll down to Set preferred network type and check if LTE is an option

MarylandCookie said:
To check:
Go to the dialer and enter;
*#*#4636#*#*
Click on Phone Information
Scroll down to Set preferred network type and check if LTE is an option
Click to expand...
Click to collapse
I tried this:
Set preferred network type: GSM/WCDMA/LTE auto
But going back to Settings > Mobile data / Mobile Network Settings > Network Mode
LTE still not in the options list

Dont think you can force the option from here without the correct APN settings and a valid network supporting LTE.

There are two models in HTC One.
First one is HTC One 801e which is only 3g compatible and is exclusive to Taiwan and the other one is HTC One 801s which is 4g compatible which is for rest of the world.
First you check your CID.If your CID is HTC_621 then your phone is only 3g compatible.
To check your CID download (Cid getter) from play store.
Sent from my HTC One X using xda premium

is my phone faulty?
deleted

Related

Not getting 3G :(

Hello,
I live in a country where 3G is in 2100 Mhz band. I bought the phone unlocked but it is still showing only E even after enter the operator's 3G APN.
I am not able to use the *#*#4636#*#* code OR able to choose the network. It is greyed out.
What should I do?!
Thanks.
That 4636 menu is disabled on the Atrix HD, download the app Phone Info from the market. It will allow you to access the menu and change the network settings.
Sent from my MB886 using xda app-developers app
BreakShadow said:
That 4636 menu is disabled on the Atrix HD, download the app Phone Info from the market. It will allow you to access the menu and change the network settings.
Sent from my MB886 using xda app-developers app
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Click to collapse
Its disable on the AT&T Atrix Hd just like on my Atrix 2 AT&T before. But for the Bell Atrix hd we can access the menu and we can change the network settings. Look for the app NETWORK from playstore but im not sure if you can change the network settings.
Sent from my MB886 using xda premium
I'm not sure if this will work with you, but I have an unlocked Bell Atrix HD on AT&T and I had similar problems at first. I was not getting any LTE even though there is LTE in my area.
I went to the AT&T store to tell them, this is what happened: When I first went there to get a micro SIM card (I had a regular SIM), they activated a new card, and put my AHD's IMEI number on my account. This allowed my phone to text, make phone calls, and connect to HSPA+, but no LTE. Well, since this phone is an unlocked version from another carrier, the IMEI number is not recognized by AT&T. So, the system didn't know that I had an LTE phone. So what they had to do was get a real IMEI number from an AHD that they had in the store, change the last number, and apply it to my account. This then activated the 4G LTE data plan for my phone.
I would try this.
Blue Bell said:
Hello,
I live in a country where 3G is in 2100 Mhz band. I bought the phone unlocked but it is still showing only E even after enter the operator's 3G APN.
I am not able to use the *#*#4636#*#* code OR able to choose the network. It is greyed out.
What should I do?!
Thanks.
Click to expand...
Click to collapse
Did u get the solution.
I m in CM10.1 Stable., But 3G not working for me. in India 3G works in 2100

[Q] Please Help with 4G LTE

Hi guys,
I need some help understanding if my phone i faulty. I have an HTC ONE 801n sim free UK and when I go to Settings > Mobile data / Mobile Network Settings > Network Mode I don't see the GSM/WCDMA/LTE auto line. I spoke with HTC and they told me I need to have a 4G sim card for that line to appear witch at the moment I don't have it to try. Can someone confirm that HTC is telling me is true? Can someone try a non 4g sim and check if the GSM/WCDMA/LTE auto appear in Settings > Mobile data / Mobile Network Settings > Network Mode? just because I am still in time for an exchange. Thanks!!!
Edit:
After 53 Views looks like no one wants to help me!!! what you just need to do is going to: Settings > Mobile data / Mobile Network Settings > Network Mode and if you are using a 3g non 4g sim card check if you can see the setting: GSM/WCDMA/LTE auto. That's all. Thanks!!
Anyone??? Please!!!
AFAIK only 801e models do not support LTE. Anything else does, just different LTE frequencies. Got any friends with LTE sims you could borrow? Some iPhone buddies or Samsung people.
ArmedandDangerous said:
AFAIK only 801e models do not support LTE. Anything else does, just different LTE frequencies. Got any friends with LTE sims you could borrow? Some iPhone buddies or Samsung people.
Click to expand...
Click to collapse
No, I don't know no one with a 4g sim!! that's why I was hoping someone with my same phone could try a 3g sim and see if he doesn't have that setting like me (GSM/WCDMA/LTE auto). Anyone? Thanks!!
super34 said:
No, I don't know no one with a 4g sim!! that's why I was hoping someone with my same phone could try a 3g sim and see if he doesn't have that setting like me (GSM/WCDMA/LTE auto). Anyone? Thanks!!
Click to expand...
Click to collapse
Unfortunately my sim is 4g-enabled. Hopefully someone sees this thread and helps you out
MY Sim is Not Even 3G it gsm and old as hell and the phone has the option of LTE but you need to now i had it in 4.1.2 stock and in ARHD 11.5 i lost it and in ARHD 12 it's back
Ok, thanks!! I will try a custom rom and see if it will show. Thanks
Edit:
Just tried another Sim card and now is all working!!! So it was a Sim problem. Anyway Thank for your Help!!

Lte will not stick

Hey guys ive got a brand new htc one thats running 4.1.2. 1.26 firmware. For some reason I cannot enable lte. When I enter the *#*#4636#*#* menu and select gsm/wcdma/lte auto it will immediately switch back to wcdma auto. I know my sim card supports lte because my htc one xl gets lte. Anyone know how to fix this?
ImagioX1 said:
Hey guys ive got a brand new htc one thats running 4.1.2. 1.26 firmware. For some reason I cannot enable lte. When I enter the *#*#4636#*#* menu and select gsm/wcdma/lte auto it will immediately switch back to wcdma auto. I know my sim card supports lte because my htc one xl gets lte. Anyone know how to fix this?
Click to expand...
Click to collapse
Have you tried removing and re-inserting the sim card? If your APN settings were somehow wrong, that could default the phone to WCDMA. If it still isn't showing up, you could always manually set your APN, and then try to enable LTE. Aside from that, make sure your MID (model id) supports LTE. If it does, then I would contact HTC either for support or a replacement.
So, got HTC One M7 801n 32GB (PN0710000).
In Settings-etwork I don't have LTE option, only WCDMA/GSM, however, in Bearer I see LTE. I know this option is disabled in most branded phones, but mine is generic (HTC_001) and it comes SIM free (not locked). Is this option affected with SIM and/or APN settings?
Sorted :
In APN settings deleted proxy, kept just APN and all other fields left blank,reboot and all ok.

[Q] No 3G on unlocked Sprint HTC one M8 in Spain

I have a HTC One M8 sprint that i bought on Ebay, i have no problem to make and receive calls after i unlocked it but there is no mobile internet.
My APN Settings is correct, however i only have the option of bearer: LTE or eHRPD or Unspecified
When i search for networks on my normal phone i always get two options:
Movistar 2G
Movistar 3G
Vodafone 2G
Vodafone 3G
and the other networks here.
On the HTC that i sim unlocked i only get:
Movistar
Vodafone
Orange
There is no indication on if it is 2G or 3G.
*#*#4636#*#*
Have set it at GSM Auto PRL and restarted the phone, i have also tried all other network types without success.
Under Phone Info i get Current Network Movistar
GPRS Disconnected (Cant seem to activate that)
GSM: In Service
Network Type: Unknown
I have tried different radios, but no one has worked and they all end up with the phone entering a loop where it restarts and cant recognice the SIM card.
Mobile Network Settings:
Network mode: GSM/UMTS Only
Allow GSM Data: Ticked the box
Is there anyone who has been in the same situation and who has found a solution?
I have seen a number of posts where people say that they cant get data but calls is working, but the only resolution that people has offered is to set the GSM Auto PRL and restart the phone, that has not worked for me.
Very happy for any help that you can give!
Thanks
I am having same issue
Any solutions yet ?
Have you tried setting a GSM band from the top menu of *#*#4636#*#*?
Sent from my 831C using XDA Free mobile app
You mean by changing bro wcdma prefered or gsm pro ?
Yes everything
Use QPST tool and allow all 3G networks to work. It unlocks all 3G networks. You are not getting UMTS signal because Sprint by default has unlocked only US 3G band (I think 1800). Hence, you need to unlock all 3G networks
Here you go: http://forum.xda-developers.com/spr...-countries-t2847461/post54816046#post54816046
Torayem said:
You mean by changing bro wcdma prefered or gsm pro ?
Yes everything
Click to expand...
Click to collapse
No changing the gsm band from usa to euro
Sent from my 831C using XDA Free mobile app
Sent from my 831C using XDA Free mobile app
Or depending on what your signal is doing
Sent from my 831C using XDA Free mobile app
This to
Sent from my 831C using XDA Free mobile app
I don't have this option when I go to *#*#4636#*#*
It's on the top menu button. It says select radio bands
Sent from my 831C using XDA Free mobile app

Sprint HTC One unlocked to GSM Data problems

Hello, I have gsm unlocked my sprint htc one and I'm now using Metro PCS network. Calls and Text work just fine but, when it comes to mobile data it runs super slow and I have no clue why. Any help appreciated.
AFloness said:
Hello, I have gsm unlocked my sprint htc one and I'm now using Metro PCS network. Calls and Text work just fine but, when it comes to mobile data it runs super slow and I have no clue why. Any help appreciated.
Click to expand...
Click to collapse
Check your APN settings in Settings > Mobile Data > Access Point Name to see if they match these: http://unlockandrepair.com/metropcs-internet-mms-settings-for-android/
The other thing is that the Sprint HTC is primarily a CDMA phone with GSM cabability and the GSM bands may not get you fast data. For instance Sprint LTE band is 1900 whereas T-Mobile's LTE bands are 700, 1700/2100.
:0
Yeah I'll give those APN settings a shot, I'm using T-Mobile's apn settings. Yeah I had read about the radio frequencies , when I first unlocked my phone to gsm no network providers other than Sprint would show up ... So I flashed a T-Mobile radio through twrp.
AFloness said:
Yeah I'll give those APN settings a shot, I'm using T-Mobile's apn settings. Yeah I had read about the radio frequencies , when I first unlocked my phone to gsm no network providers other than Sprint would show up ... So I flashed a T-Mobile radio through twrp.
Click to expand...
Click to collapse
The bands are hard wired into the phones, the Radio you flashed just enhances the bands capabilities but can not add bands.
Oh I did not know that. Imma try out the settings.
AFloness said:
Oh I did not know that. Imma try out the settings.
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Click to collapse
i am having the same issues but with a different provider. i installed a custom rom now it shows 3G and H but it moves no faster than GPRS/EDGE. anyone?

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