Stuck/Dead Pixels On display - Xperia Z Q&A, Help & Troubleshooting

Hey guys, I've just bought my Z 2 weeks ago and have just noticed stuck pixels on my screen. 4 white tiny squares.
Well 3 are tiny, one's a little bigger.
Already played a dead pixel app off on it but they're not responding.
According to guarantee, 1-4 dead/ stuck pixels are no reason for a replacement or fix.
What else can I do to get rid of them? Any idea?
Apparently they disappear by themselves or stay forever:what:
Sent from my C6603 using xda premium

Are you sure that 1-4 are considered normal? In one of my booklets (titled Important Informations) that came with the Z, it says that up to 2 defective pixels are considered normal, meaning 3 or above are enough to claim warranty. This might depend on the country or carrier maybe, but I think it shouldn't. Could you post a picture of the booklet/warranty where this is written?

Check your warranty booklet and other leaflets that come with the phone. I had 3 dead pixels and read that up to 2 are acceptable so I sent it on warranty.
But if yours says that more dead pixels are allowed then I'm afraid you did what you could by runnig the pixel fixing app.
Although since you say 3 are tiny and one is bigger this one might actually be more than one pixel. It could be a small cluster of dead pixels. I suggest you go to the shop you bought your Z in and ask them to replace it. It won't hurt since the worst that can happen is that they say no.

xswistaqx said:
Check your warranty booklet and other leaflets that come with the phone. I had 3 dead pixels and read that up to 2 are acceptable so I sent it on warranty.
But if yours says that more dead pixels are allowed then I'm afraid you did what you could by runnig the pixel fixing app.
Although since you say 3 are tiny and one is bigger this one might actually be more than one pixel. It could be a small cluster of dead pixels. I suggest you go to the shop you bought your Z in and ask them to replace it. It won't hurt since the worst that can happen is that they say no.
Click to expand...
Click to collapse
Well. Been at the shops today, they declined. Lucky as I get, I'm only left with 1 STUCK pixel. Because it's sometimes blue, sometimes white, it's definitely not dead
Sent from my C6603 using xda premium

slim207rc said:
Well. Been at the shops today, they declined. Lucky as I get, I'm only left with 1 STUCK pixel. Because it's sometimes blue, sometimes white, it's definitely not dead
Click to expand...
Click to collapse
If it's not dead, you can use pixel fixing app that shows different colours like this or this. You can also find videos on youtube that does same thing like this one or that one (second video is actually better because it's for FullHD displays but shorter, so you will have to repeat it couple times)
Good luck! :fingers-crossed:

mmamedov said:
If it's not dead, you can use pixel fixing app that shows different colours like this or this. You can also find videos on youtube that does same thing like this one or that one (second video is actually better because it's for FullHD displays but shorter, so you will have to repeat it couple times)
Good luck! :fingers-crossed:
Click to expand...
Click to collapse
Thanks, but I've already mentioned that I've used pixel fix apps, even.had them launched for 1-2 days! 3 have vanished, only the slightly bigger one is still there! And it stands out by miles on a dark screen:banghead::screwy:
Edit: funny thing, these stuck pixels keep disappearing and reappearing again and again. Rather annoying!
Sent from my C6603 using xda premium

Related

[Q] Dead/stuck pixels on the Nook Color?

Hi,
I got a Nook Color for Christmas and instantly fell in love with it once I realize it was running Android and could be rooted.
The problem is that it had a few dead pixels, so I returned in and got another one. This one had 1 stuck pixel and 1 dead pixel. So I returned it again. This latest one still has 1 dead pixel. I've returned that one as well. I bought the last 2 NCs from a different store than the first.
I'm thinking I might just buy TWO of them at this point, and hopefully one of them will be pixel-perfect, then I can just return the other one.
Kinda frustrating, is anybody else having problems like this? Are there any Nook Colors out there without any dead pixels?
u have to be very unlucky lol
3 bad nooks in row lol
just trolling... i have no problems with mine
The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.
Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
I have one stuck pixel, but doesn't really bother me.
RChadwick said:
Mine has a dead pixel, right in the middle of the screen. I'm going to exchange it when I manage to dig myself out of the snow. Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
Click to expand...
Click to collapse
Mine was bought at a store but I had no problem exchanging. The manager even knew what a dead pixel was to my surprise. She didn't even take more than two seconds looking at the screen before exchanging it.
I'd call a store and see if they'll do that for you.
RChadwick said:
Did you have any problems returning/exchanging? My wife got mine from BN.com, and I'm hoping I can exchange locally...
Click to expand...
Click to collapse
Mine was purchased locally from B&N and returned at the same store without a problem. The second/third NCs were from Walmart, and I also didn't have any problems returning those.
Been there, done that
I am on my 3rd nookColor now.
First had 6 stuck pixels and the second had a bad touch screen.
It suffered lots of random presses that prevented me from completing the setup process.
Third one seems ok, but I must say I am not impressed with the build quality so far.
I bought mine from the local BN and did not have a problem returning the first one.
However they were not keen on the second exchange, kept telling me I needed to type slow on the screen and it happened to them at first too.
So I said if they could complete the sign in process I would keep it. They could not make it work either and had to take it back, but still claimed I was not typing correctly.
YMMV however.
Bobb_o said:
The one I opened Christmas morning had one dead pixel. I returned it and got one that didn't have any problems.
Click to expand...
Click to collapse
Sam thing happened to me. Had to return it, but the next one is perfect.
No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.
Well. I've noticed a flicker on about 15-45ish percent. I'm not sire if the other one had the fluked but im just going to keep this one and either use low brightness ir 50%.
Sent from my LogicPD Zoom2 using XDA App
PinkGator said:
No problems here, but I hear it can be hit or miss when it comes to dead pixels. Sounds like you were pretty unlucky OP, don't be discouraged until you get a good unit.
Click to expand...
Click to collapse
Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.
MkFly said:
Whew, well!
So, today I bought another NC from Walmart. Had some dead pixels, but off to the side so not as bad. Kept that one for the moment and bought ANOTHER one from B&N, that one had dead pixels near the center of the screen, so I returned it promptly.
I thought about then keeping the one with the dead pixels near the edge (from Walmart), but I knew that Walmart had ONE Nook Color left on the shelf so I went back and picked that one up. Examined it in the car and .. PERFECT!
Returned the one I bought earlier and I'm a happy camper.
So, sixth time was the charm! Took forever but I'm in a good mood today now.
Click to expand...
Click to collapse
Geez. It took 6? That's pretty poor quality control on B&N's part.
The 1st one I bought had a speaker problem and a dead pixel, the 2nd had dead pixels, the 3rd had a stuck pixel, the 4th is solid and flawless. Kind of sucked to have to return something so many times, but BN was really cool about it.
My first had a speaker problem, too. I'm on my second and hopefully last.
A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!
Mine got a piece of dust under the screen. Took it back and the new one had two stuck pixels right in the middle of the screen. Took it back and opened the new one in the store with the sales person right there. Stuck pixel right in the middle of the screen. I ended up getting the very first one with the dust back...just didn't feel like messing with it anymore. The dust is clear over on the right side of the screen...with luck it may work it's way out.
I have to agree...from all the reports of stuck/dead pixels it seems like QC has been shoddy. Might have to consider the extended warranty on this thing.
OK so there's nothing we can do about it? B&N should calls this batch of faulty devices & replace them all, it's not acceptable for a E-Reader to have broken displays, the main role of this thing is to show material right!
Eienkei said:
A friend is helping me get one from US, first & second had dead pixels & cracks on screen! Interesting point is that they don't change it at local shops because it was bought online, new ones have to come from B&N HQ which is taking ages now! Quality control is really awful!
Click to expand...
Click to collapse
I can't believe how AWFUL their QA is on a $250 device! I broke down and bought one yesterday morning.
It has no dead pixels, but I'm having a b!tch of time inserting that stupid mini-USB cable, which presumably should insert/remove fairly easily/smoothly. Managed it twice yesterday, but gave up this morning, so this one's going back as soon as B&N opens. (I had this vain hope that it would work it's way smooth, but no go...)
I'll give them one second chance, but if there's ANY problem with #2 it's going back, and I'm returning with cash.
My first had dust and a dead pixel.
Second has a stuck pixel on the bottom right.
Bought at Best Buy who now has included tablets on the 14 day return policy.
I rarely see the pixel, but when watching videos etc, the screen usually has a black frame around it and it glows bright white which is a bit distracting.
These things are out of stock at most of the stores near me.
I don't know if I should try to return it again, risking one thats worse, or just keep it, or get a full refund and buy later..
I won't buy again from Best Buy since they were not happy exchanging the first one.
Uggg...

[Q] How to fix stuck pixel on AMOLED?

I have a pixel stuck on blue. It shows on red, white, and grey backgrounds. I thought it was dead but when looking at it with a magnifying glass its obviously blue. Its gone on blue, green, and black backgrounds.
I tried the dead pixel detect and fix app from the market but dont want to let it run for 20 minutes as its designed for LCDs not AMOLEDs.
What can I do?
Also, can changing your DPI increase the likelihood of dead/stuck pixels? Had no screen problems until I ran 240 DPI for a day.
So I guess OLEDs dont really get stuck pixels which means its most likely broken. How freaking lame considering Ive had this Note for barely over a week. There is some serious QA issues with these screens.
In the same situation but it is a small cluster of red pixels to the left side of screen when there is a grey back round and low light settings.
Sadly Samsung will continue this
see no evil hear no evil speak no evil ethos in regards to their after sales screen support
Atrix_E said:
So I guess OLEDs dont really get stuck pixels which means its most likely broken. How freaking lame considering Ive had this Note for barely over a week. There is some serious QA issues with these screens.
Click to expand...
Click to collapse
I had 3 notes in the row all with pixel problems, unfortunately none of the apps help.
Atrix_E said:
I have a pixel stuck on blue. It shows on red, white, and grey backgrounds. I thought it was dead but when looking at it with a magnifying glass its obviously blue. Its gone on blue, green, and black backgrounds.
I tried the dead pixel detect and fix app from the market but dont want to let it run for 20 minutes as its designed for LCDs not AMOLEDs.
What can I do?
Also, can changing your DPI increase the likelihood of dead/stuck pixels? Had no screen problems until I ran 240 DPI for a day.
Click to expand...
Click to collapse
That's hocum thinking. It only means that your problem was there from day one but not apparent on the original DPI. =)
PoisonWolf said:
That's hocum thinking. It only means that your problem was there from day one but not apparent on the original DPI. =)
Click to expand...
Click to collapse
Problem wasnt there from day 1...
Atrix_E said:
Problem wasnt there from day 1...
Click to expand...
Click to collapse
My point still remains that DPI has no affect on whether a dead pixel develops or not. THere is no "stress" associated with one DPI over the other. I hope that's clear.
PoisonWolf said:
My point still remains that DPI has no affect on whether a dead pixel develops or not. THere is no "stress" associated with one DPI over the other. I hope that's clear.
Click to expand...
Click to collapse
Not clear to me when you supply no facts.
Atrix_E said:
Not clear to me when you supply no facts.
Click to expand...
Click to collapse
Yet you make a claim with no factual support yourself.
If this was truly the case, you'd see much more instances of people coming here complaining that the change of DPI has caused stuck pixels on their screen.
If you still want to believe that the change of DPI might have something to do with it, then operate on that hypothesis. Change the DPI to 160 and leave it at that for a day. See if that will help. If your hypothesis is correct, it'll go away, or you get another dead pixel.
PoisonWolf said:
Yet you make a claim with no factual support yourself.
If this was truly the case, you'd see much more instances of people coming here complaining that the change of DPI has caused stuck pixels on their screen.
If you still want to believe that the change of DPI might have something to do with it, then operate on that hypothesis. Change the DPI to 160 and leave it at that for a day. See if that will help. If your hypothesis is correct, it'll go away, or you get another dead pixel.
Click to expand...
Click to collapse
Um I made no claim..I made a thread asking questions. Anyways I was going to apologize, I'm just $2,100 in on three Notes now and all have different screen quirks. I want to love the device so badly but 5 days into ownership just sucks.
You paid 2100 for three phones? Why not use a credit card with insurance? Thats crazy. Are you able to return them?
Sent from my GT-N7000 using xda premium
Blue1k said:
You paid 2100 for three phones? Why not use a credit card with insurance? Thats crazy. Are you able to return them?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
Whats crazy is you assume they are all for me.
I would return them if you could. I understand your frustration. $2100 is a lot of dough, even if it's not all for you.
Return them and try a different vendor. This will increase your odds of getting it from a different assembly line with hopefully better quality control.
PoisonWolf said:
I would return them if you could. I understand your frustration. $2100 is a lot of dough, even if it's not all for you.
Return them and try a different vendor. This will increase your odds of getting it from a different assembly line with hopefully better quality control.
Click to expand...
Click to collapse
All outside return period.
Atrix_E said:
All outside return period.
Click to expand...
Click to collapse
Dont know what to tell you, except sorry really. Try contacting Samsung USA. They are not legally obligated to help you but if you get the right rep they will accept it.
DPI has NOTHING to do with pixel load, the only things that are affected (hardware-wise):
.)GPU
.)CPU
simply speaking:
the display controller gets the info what to display from the GPU, it doesnt even recognize a difference in DPI, as it represents not the "real" hardware spec "DPI", it represents a value which tells the OS which iconsize (ie. 265x265pix) it should draw on the screen. this under respect of the "real" hardware DPI of the screen (318x307) determines how it looks, it changes nothing physically (on pixel level)!
I know it sounds confusing, but think a little about it...
Anyway, I can assure anyone that different "DPI" settings (the hardware DPI value cannot be "set", it has to be manufactured this way) do nothing to your hardware!
Another thing mentioned by me above (I repeat it because its important): The real hardware DPI of our screen is 318x307 and NOT 320 as almost everyone thinks! Due to the irregular size of subpixels and subpixel arrays the horizontal and vertical DPI are almost never exactly the same!
edit:
one thing on different DPI settings IS interessting, but is also logical due to different maths to calculate the above calculation:
320 DPI setting has much more "banding" in some apps then 240 DPI, for example in "brilliant quote": with 320 it has medium banding in the background, with 240 almost no banding visible!
think i should post this in the corresponding screen threads too...
Atrix_E said:
Whats crazy is you assume they are all for me.
Click to expand...
Click to collapse
Well maybe clarify. Seriously. Why not pay with a card if you bought 3? Peace of mind. If mine breaks, gets stolen it is replaced for free.
Why wouldn't you do that?
Sent from my GT-N7000 using xda premium
Blue1k said:
Well maybe clarify. Seriously. Why not pay with a card if you bought 3? Peace of mind. If mine breaks, gets stolen it is replaced for free.
Why wouldn't you do that?
Sent from my GT-N7000 using xda premium
Click to expand...
Click to collapse
I did pay with a card. Just a hassle when you deal with other things that make a stupid phone less of a priority. They would not honor an exchange until I threatened to call MasterCard. Seriously though I am just rolling the dice on a device with another screen issue. There is something wrong with every single one Ive seen.
Thanks for that info TML. Been running 240 dpi either way. I run 2560x1600 on my desktop so it feels more natural to me
Pixel Fixing
Hey All,
Any one having this problem, did any one try factory resetting the handset twice or thrice when this problem was persisting?
Even I faced a similar problem. I bought my new GT-N7000 on 5 June'12 & spotted a dot on 10th june.
I've tried different application but none worked. Then I tried factory resetting my Note, did it twice which actually did not cure it completely but the dot decreased in size. Now, I'll wait for some time to see if gets disappeared automatically after some time....
Hi,
Could anyone be kind enough to show why AMOLED operates differently to LCD thus making conventional stuck pixel fix unusable?
Thanks.

[Q] Samsung Galaxy Note screen artefacts - strange discovery

Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Wow!!!!
The only thing that comes to my mind is that your particular Note was some sort of display unit behind a counter or glass shelf.
Let me explain... Since our super-mega-screens are AMOLED (meaning organic) based, they tend to deteriorate every time we use them, specially blue colors are the quickest to deteriorate when we use the device.
However, UV light (normal sun light and even fluorescent tubes like the ones in offices and stores) when shined directly to our screens tend to degrade the quality of the display even quicker!
I bet your Note spent way too much time under UV light while the sticker was on the screen, thus creating a ghost image or shadow over it.
Unfortunately, there's no way to fix this.
If I where you, I would return this Note ASAP to the store and explain your findings...
Cheers!
Rayan
exchange within 7days for new phone
zukinjo said:
Hi all, this is my first thread.
I would like to share my recent discovery with you. Three days ago I bought Samsung Galaxy Note I (one) and I love it. However, I immediately noticed a large circle in the middle and a small one in the lower right section of the screen. It can only be clearly seen when there is a grey background (I noticed it when starting Market for the first time). I immediately installed a couple of screen test applications and realized that all the colours are fine, there are no dead pixels, just these kind of "imprinted" circles that I cannot erase. I did search the Google and this forum and realised that some users have the same issue with the SII (http://forum.xda-developers.com/show...1087236&page=4), although at the different places of the screen.
Today I found out the cause of the circles. By looking at the advertisement sticker that I peeled off the Note, I realised that the Samsung original sticker is the cause of the deterioration of the screen at these places!
Look at the two attached pictures and see for yourselves. Just to be clear, they are not dust or grease or something like that, the circles are "inside" the screen. And it is obvious that the patterns are the same as coloured adds on the sticker.
How can that be possible? Can it be that the phone spent a lot of time under the marketing glass at the store and that some kind of chemical reaction occurred under exposure to light?
Click to expand...
Click to collapse
Yes my friend it clear show the reaction of that colourfull amoled n dark pitch green of androi logo.
Within 7days of purchase yr always liable for exchange with the service centre. rush tomor to service centre n follow there exchange procedure n get it replaced. Demand for it u will get a new phone in a day or 2 or same day aswell..
^^^ What they said !!
I would by no means accept this ! After buying this phone BRAND NEW it should not have been taken out of its box since the day it was manufactured.
Definitely take it back and show them the very obvious proof that this has occured since before you even set eyes on the device !
Strange
Envoyé depuis mon GT-N7000 avec Tapatalk
did you get it replaced ? I'm eager to know..please update the thread
and why the hell is the store trying to pawn off a demo unit to a customer ?
@ zukinjo
was the phone in a sealed box when you bought it ?
Search for the burn in thread...you will see how commin this js...since u bad a demo it burned that in
Sent from my Amazon Kindle Fire using Tapatalk 2
Hi all,
My nightmare continues... After bouncing a couple of times between service store and the seller's store I finally got my brand new Note. Not. I got a new one, but it turned out to be a demo model from another store, and guess what, it also has the same circles and shadows imprinted in the screen. The dealer said that this one has also been in display for almost half a year and to me no wonder it has the same screen issues. So, no luck here.
But the thing gets even more complicated because they do not have another Galaxy Note anywhere, in any store, so they cannot replace it (they returned them all and are starting to advertise Note II, which is a lot more expensive at my carrier's tariff). So I am stuck. I tried to get the DOA form and hopefully will get it through the day and go to the authorised importer here in Croatia and hopefully get a new one or at least have my screen repaired. However, I am not happy to see my new phone going to repair shop, I know that I must get a fresh new one if I return it in a weeks time.
More strangely, the store said that if they return the phone to the authorised dealer they will need to give me the new one and since they don't have it they are willing to cancel my two year contract? And that is the only thing they will do. And I do not want that, all I want is a perfectly working Note.
I will try to go to the importer myself with all the papers and will post back the results. Of course, I do not need to mention that I am very disappointed with the customer service....
I wouldnt have left the store with out either a Brand spanking new Note (Not display model) or without a contract termination.
I know you dont want to cancel, But your paying for a service which isnt being delivered !
Cancel that motherfu*ker and take out a new one with a better provider, Your current one sounds awful !
Tell your new provider that your old provider are offering you XXXXX handset for XX amount per month and if they can beat it, you will join them !
It worked for me I got my mummy the Nokia Lumia for £20 a month (free phone too) as opposed to her old provider wanting £35 per month.
These people dont give a $hit about you, They just want your money, So dont think the promises they make instore will keep because they wont!
Its time to play hard ball if you want a decent outcome!
PS: What sort of provider sells Ex Display models as 'Brand New' ones ? Over here in the UK we call these people 'Rogue Traders' !
Keep us informed :good:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
asf58967 said:
You shouldn't let them do that to you
Sent from my GT-N7000 using Tapatalk 2
---------- Post added at 06:34 PM ---------- Previous post was at 06:09 PM ----------
Read your post again. YOU NEED TO RETURN IT. PERIOD. these people are taking major advantage of you. CANCL NOW BEFORE ITS TOO LATE. What if the service center says they won't fix it and it isn't their fault.
Sent from my GT-N7000 using Tapatalk 2
Click to expand...
Click to collapse
Well if they give you note2 for price of 1 its not to bad. Its majorly bad they gave you 2 faulty units.
Like above posters, cancel or claim working unit alternative.
Whats the namr of the store? So people can avoid it
Did you get a discount for using a demo product?
Also, always test screen in store. That way you can often exchange on the same visit.
Sent from my GT-N7000 using Tapatalk 2
That is completely unacceptable! They can not sell it as New by any chance! As soon as the product leaves the box it becomes B stock!
B stock usually pays off and you can save a lot of money, but not with smartphones, unless aesthetic if the only flaw, which is rare...
I have a 7 string guitar I bought in B stock, it is completely fine, except for a dent on the finish on the back and the electronics were a bit messy so I got a HUGE discount!
Latter that month bought new pickups and redid all the electronics, taken from an older guitar I barely used, and got myself a limited edition Cort X-7 for 185 euros (something like 200dll)! (which is just plain ridiculous) xD
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
RubenLockheart said:
Be on the look for B stock items guys! You can make really great deals!
Hope you get your problem fixed! Good luck!
Click to expand...
Click to collapse
Good tip thanks! I guess I need the balls to ask for discount lol.
Sent from my GT-N7000 using Tapatalk 2
Hi all, just to let you know how everything turned out for me... After a couple of weeks of complaining and arguing and loosing my nerves with the store where I bought the Note I, I decided to cancel the contract. So no luck there.
But, in the spirit of a nice Christmas story, I was given a brand new Samsung Galaxy Note II by a friend of mine!
And I am forever thankful and just want to say that the phone is amazing!
I hope you will file a consumer complaint against the store.
Sent from my GT-N7000 using Tapatalk 2
Bravo majstore You got GN2 instead of a demo GN1 you have the best christmas gift ever I wouldn't trade my GN1 for nothing (only for GN2) and btw on my note on the back it says Not For Sale lol but it works normally
Cheers
Sent from my GT-N7000 using xda app-developers app

Dead Pixels

I've never seen so much hype surrounding dead pixels before but a lot of people in this sub-forum seem to be really bothered about it.
Is the moaning about them simply because it means the device is not 'perfect'?
Do dead pixels affect the phone in any way except for the aforementioned not being perfect?
I only ask because when I was playing Shadowgun last night, I noticed there were a few dead pixels just under my notification bar over to the right hand side. I hadn't noticed them before now and, honestly, to me it's really not a big deal.
Even if I had the option to return it and have another sent out I probably wouldn't bother.
Sent via my HTC One using XDA Premium
These phones arnt cheap, can completely understand people wanting the phone that they were sold, ie a phone without dead pixels.
Sent from my HTC One using xda app-developers app
Yeah I can totally understand that aswell but it's not as if they're noticeable for the majority of the time.
I guess I just have a different outlook on things like this in comparison to most other people.
To be honest it bothers me so much, once you notice them you start to look for them more. Not only that it could be a faulty panel, I have had around 2 or 3 different iPads due to dead pixels, in one instance it was only 1 dead pixel. But if I'm paying £500 for a device, I expect it to be perfect.
If there's a dead pixel on my new TV. Yes I'm returning or exchanging.
Should go for all devices
Sent from my Nexus 7 using xda premium
Hi
expertzero1 said:
If there's a dead pixel on my new TV. Yes I'm returning or exchanging.
Click to expand...
Click to collapse
Some good info here plus a section on manufacturers policies. http://en.wikipedia.org/wiki/Defective_pixel
Dead pixels are an industry wide problem relating to yields/demand and cost.
Luckily most retailers have no quibble return policies so we can't trying for the perfect phone.
Regards
Phil

LG Service Center complaints

I bought my N4 on 22-3-13.
it is a great device and i tried calibrating the screen before sending it in.
i had a REV11 unit.
anyway my problem was that i was having really yellowish tint on all screen but specially from left lower corner.
but the most annoying were the huge black spots especially on the upper side-center of the screen.
ok i did not worry cause some told me that that was just glue waiting to dry (well that is just BS).
the spots became larger and easier to spot when phone was getting hot( normal hot) and my eys were getting tired by that ( i guess because knowing where it is was making me concentate on that).
so i sent it to LG service here in Greece-Athens explaining the problem and along with the phone i sent a comparison pictire with another N4 of a friend.
their response toward me was " We see nothing. it is perfect. we are sending it back to you"!
lol. i asked them to keep it and contacted the customer protection agency.
2 days later LG calls me and says they are exchanging my motherboard. i asked them why, 2 days earlier you found nothing?
the responded it was the fault for the bad screen.
so they sent it back and guess what, the problem is still there and they sent a REV10 which i δon't minδ that but the previous board was flawless.
so now i am very pissed and will send it back on monday but to conclude, how dumb do you have to be not to exchange the screen and instead chang the MB when it is clearly the fault of that?
P.S: which one you think looks better?
The left one for sure is better
kalo88 said:
The left one for sure is better
Click to expand...
Click to collapse
that is my point. they said it is the same. everyone i have asked say the same.
also a third one looks just like the left one. great
Personally, I don't see a problem with either. There will always be minor variations with screens.
If you want to be really picky about things, the left one that's "better" has a blueish hue on the top 1/3rd of the screen. I'd rather take the right one, but that's the point it's all subjective.
It looks like gamma variation. IMO the right one looks better. It looks like it has deeper blacks.
Sent from my Nexus 4 using xda premium
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
it's not even close.. the one on the left looks great, the one on the right looks like sh*t
You'd have to be blind not to admit that.
I just replicated the exact same thing with my friend's N4.
1) Gamma/Saturation can make it look exactly how yours do.
2) Brightness, I've got one set low and one set high and they do the same as what yours do...
I like the one on the right
Sent from my Nexus 7 using Tapatalk 2
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Yellow tint goes away after one week of using the device. Or root it and put your own screen values.
shook187 said:
Personally seeing issues like this makes me understand why companies lock bootloaders, and try to chase away modders like most on XDA. We are the most pickiest of all cell phone uses. We create problems that don't really exist and brick more phones than anybody else.
Having two phones with two different color tint is perfectly normal it happens all the time with big screen TVs. A manufactured doesn't always use the same supplier to supply a LCD screen Hance the different color tint.
Just get on with your life enjoy the phone and stop looking at a white screen
Sent from my Nexus 4 using xda app-developers app
Click to expand...
Click to collapse
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
ingenious247 said:
If they did that successfully, your phone would suck bro. The "modders"as you so elegantly put it are the reason things improve. Don't believe me? Look at how many 3rd apps turned into features that Android uses now as part of their OS. Linux is beautiful because of open source and sharing ideas. Go buy an iPhone and "get on with your life". It's consumers like you that allow mfgs to cram crap down your throat
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
Nothing against "modders" as I'm one myself. And I do appreciate the work that some have done on certain devices. But I mostly talking about the nitpicking, OCD'ing flashaholic that return devices after devices for minor imperfections like a squeaking volume rocker or yellowish tint, I can name a million more things but lets leave it at that.
Sent from my Nexus 4 using xda app-developers app
I'll leave mine here got the same problem
Sent from my Nexus 4 using xda premium
Please Help me
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Visa Declined said:
Are the brightness levels the same on both of the phones in that picture?
I know there are screen variances with this phone, though many don't believe. My coworkers Nexus 4 scree has washed out colors, whites aren't white, and just plain doesn't look as good as all of the others I've seen.
Some reviews you see on the web talk about the screen of the N4 seeming washed out. My phone isn't washed out in the slightest bit.
Sent from my Nexus 4 using Tapatalk 2
Click to expand...
Click to collapse
yes they are absolutely stock. brightness 100% manual mode
it is not only the colors, it is the black spots too if you read my OP. they make my eyws suffer just by knowing they are there.
it is not a taboo to ask what you payed for, which is an perfect working gadget. and i payed almost 500 euro for that.
jdh10475 said:
+1
I was in the cell phone industry for over 10 years and this is a normal variation. Literally it happens all the time you probably might not have noticed if you had not had two phones next to each other. If you had brought that back to my store we would have told you it was normal. If phone manufacturers replaced phones for minor variations they would not be. If you don't like it sell it.
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
just so you know i am in the mobile phone industry.
i have a service center for mobile phones. i do not want to mention which one i represent.
i am not talking about color variations or lcd suppliers, i tried to calibrate it, but nevermind that, as i keep on saying the spots make the difference.
and i never asked the service to change the MB. i was very specific describing the problem.
ashish2199 said:
Sorry this is off topic:
[Q] (hardware problem)
Can somebody help me with my power button problem :
here is the link to the thread :
http://forum.xda-developers.com/showthread.php?t=2231944
Click to expand...
Click to collapse
you can just peel the mylar of the on/off button and scratch it or clean it with glass fiber.
remont the mylar, remont the switch, assembly the phone.
should be working

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