Dear all, I found my HTC ONE's data network was very unstable. The situation is like below
- Facebook always shown ( No Network Connection ) but the LTE signal is on there notification bar, you know when you type a long long comment when click reply, It pop out no internet connection and the whole comment lost you need to re-type is really annoying :crying:
- Instagram also always cannot refresh the feed (The LTE network is connected with logo there)
- Whatsapp massage always can't send out (The LTE network is connected with logo there)
- Even Play Store also always shown no internet connection and download error (The LTE network is connected with logo there)
I got no idea what wrong with my HTC ONE.
ikenny928 said:
Dear all, I found my HTC ONE's data network was very unstable. The situation is like below
- Facebook always shown ( No Network Connection ) but the LTE signal is on there notification bar, you know when you type a long long comment when click reply, It pop out no internet connection and the whole comment lost you need to re-type is really annoying :crying:
- Instagram also always cannot refresh the feed (The LTE network is connected with logo there)
- Whatsapp massage always can't send out (The LTE network is connected with logo there)
- Even Play Store also always shown no internet connection and download error (The LTE network is connected with logo there)
I got no idea what wrong with my HTC ONE.
Click to expand...
Click to collapse
I have two suggestions for you...
1) Turn off the power saving mode, if you have it on - it puts the radios to sleep during periods of inactivity, so maybe that's causing intermittant issues.
2) Check your APN settings. I had big problems with my old phone (Galaxy S2 I9100m) AND my HTC One on my carrier (SaskTel). I started Googling and found a different set of APN settings (discussion thread) and immediately noticed a huge boost in performance - no more lag or Play Store Issues. Search Google for "{your carrier} APN settings".
Question: do you have these issues on wifi? If no, I think APN settings are a likely culprit.
brahmy said:
I have two suggestions for you...
1) Turn off the power saving mode, if you have it on - it puts the radios to sleep during periods of inactivity, so maybe that's causing intermittant issues.
2) Check your APN settings. I had big problems with my old phone (Galaxy S2 I9100m) AND my HTC One on my carrier (SaskTel). I started Googling and found a different set of APN settings (discussion thread) and immediately noticed a huge boost in performance - no more lag or Play Store Issues. Search Google for "{your carrier} APN settings".
Question: do you have these issues on wifi? If no, I think APN settings are a likely culprit.
Click to expand...
Click to collapse
Hi, i got no issue with WiFi connection.
The APN I also checked and set many times already T_T:crying:
Related
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
l3urton32 said:
so for apparently no reason today my internet stopped connecting. When I go to connect it says -
Dialed: wap.cingular
it says underneath it there is no modem at the above number.
ummm.... I didn't change anything in my setting but for some reason it won't connect to the 3G network. Any ideas here or do we know whats going on?
thanks for the help.
Click to expand...
Click to collapse
OK check this
START/SETTING/CONNECTIONS/MANAGE EXISTING CONNECTIONS/PROXY SETTINGS
and make sure that there is not a Check in the box next to :
THIS NETWORK USES A PROXY SERVER TO CONNECT TO THE INTERNET
This should do the trick I hope.
This always happens to me.
didnt work
no dice. its still giving me the same bounce back message that theres no modem at the above number. do i need to put a proxy server in the proxy server field? by the way this is a Tilt.
What program is trying to access the internet when this happens?
The same problem is occuring for me. I tried what Vol22002 suggested, but still can't connect. I was trying to access Internet Explorer.
Me Too - Atlanta
First thing this morning I tried to access the Internet with Opera and got the "Dialed: wap.cingular Cannot connect for unknown reason. ..." error. No recent changes to phone configs or software, worked fine after midnight last night. Power cycled and checked the usual stuff, still no data connection regardless of program.
Not Me Too Anymore - Atlanta
After not working from 0700 to 1050, I 'suddenly' have a working data connection. Go figure.
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
MACkjam said:
You'll probably find that this happens when your network is down. This happens very occasionally here and then I call my service provider to confirm this.
Click to expand...
Click to collapse
I would say that is the most common reason for the problem the OP is having.
the netowrk isn't down....
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
l3urton32 said:
My dad's phone (not a tilt) is connecting to the 3G network completely fine. I can't access the internet through any program...internet explorer, opera, google maps, livesearch, the weather tab on my today screen...nothing. I'm at a loss right now.
Click to expand...
Click to collapse
So Disable the Proxy.
still nothing...with or without the proxy on.
I've been having problems with my data connection and phone service dropping out for the last 2 weeks even though I have changed nothing on the phone. I see an x by data connection and exclamation point by phone. I'm using Dutty's 6.1 official release and radio 1.58.26.20. Usually I can get back service by turning on and off airport mode, and the problem is very sporadic. Usually only when I really need the phone to work! Sometimes just switching between GSM and Auto mode for 3G will provide a temporary fix. I just tried disabling the HSDPA, and we'll see if that helps in a more permanent way. I wonder if AT&T is kicking people off of its network that are using HSDPA before it is supposed to be available. I called AT&T about the issue (w/o mentioning the cooked ROMs or HSDPA and they say I should return the phone for warranty but I don't want the hassle of restoring the old ROM. Any ideas?
is everyone posting here with issues from ATL? I am and have had the same, figured its just a radio issue and have been too lazy to change radios...for those that aren't lazy, i'd try that...
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
legba_76 said:
nope, I'm in Oregon. I'm of the opinion that AT&T has changed something about how they run their phone and data networks (perhaps in preparation for the 2nd gen iphone and HSDPA) that is randomly kicking people off their network.
Click to expand...
Click to collapse
There goes the iPhone messing with Smartphones again. First changes what a Smartphone should be. NOW messing with the network. Hulk Mad!
Nope its not just AT&T im experiencing the same problem over in the UK. Now my proxy is disabled and I know I have all the correct settings but still the error message "unable to connect to the receiving modem." It seems to have no pattern for this happening con we get correlation on what ROM's & radios everyone are using to see if its that
Hi all together.
I'm interested if someone else can confirm this Problem. Situation:
- HTC Incedible S (brand new )
- Provider: Orange Switzerland
We suddenly recognized, that it's not possible to call this phone . The caller just get's a voice-info that the "The person you have called is temporary not available. Please try later". But the other way round works perfectly, so a call-out FROM the Incredible works fine and everytime.
I did some investigations and discovered the following:
- When forcing to 2G (=GSM) the Problem disappears.
- When forcing to 3G (=UMTS) the Problem reappears - but...
- ... when at the same time "mobile data connection" is active --> Problem away!
So when i'm at my home then the WiFi-Connection automatically get's active and the "mobile data connection" get's offline. And in this situation no calls reach the phone any more. If i manually disable WiFi (and then "mobile data" get's active again): Voila, everything is ok.
Reenabling WiFi - mobile data goes off: No more incomming calls.
Disabling both WiFi and mobile data: Also no incomming calls.
It seems that the incomming-call-signaling is handled in a way that requires an active mobile-data-connection. This seems to be a little bit odd.
Thanks for any ideas or just a confimation that i'm not alone.
Oli
P.S.: Of course i called the providers hotline. But they just said that there is no problem in the net. I should try it a few days later agein. Damn...
Hmm sounds strange....
The only tip I can give currently: goto settings - WiFi & networks - mobile data. And check the mobile data always on.
It's not a real solution, but should fix it for the time being.
But it is strange... Should not happen, maybe there are some problems with there network, so keep trying for the next few days. Otherwise contact them again.
ah! I believe this is something to do with the network provider. Do you live in a place where the network coverage is midiocre? I have the same problem with the iphone 4 (with the bumper )... sometimes even I am not able to make calls... so I have to switch off my 3G! it is indeed odd coz it interupts with the wifi! Did you try doing a master reset?
timbo007up said:
The only tip I can give currently: goto settings - WiFi & networks - mobile data. And check the mobile data always on.
Click to expand...
Click to collapse
Thanks for this idea, but this option was already checked. This seems to be the default, so all my tests (as described in the first post) ran under this config (e.g. "mobile-data-always-on" is checked)
Hm. Still hope for any other ideas.
creative70 said:
Do you live in a place where the network coverage is midiocre?
Click to expand...
Click to collapse
No, it seems to be a pretty good UMTS-coverage. And the mobile-data-download-speed with HSPDA is really fast (1-2 MBit/s). And when i go outdoor the signal-strength (as shown on the phones display) goes up to 4-of-4-bars (100% Signal). And still: incomming calls not working.
So i think the 'physical' Network-Infrastructure is not the problem. It's obviously a netwrok-logic-problem.
Thanks a lot for your help/ideas.
Ok, some new observations.
The problem of "no incomming calls while connected through UMTS" seems to be a local problem of the network-cell/Antenna around my home.
If i'm about 500m away then the problem seems to disappear..
Of course i did not test every Antenna of Orange Switzerland
Another point: I wrote that the problem just occures when i'm booked in in UMTS AND mobile-data is inactive. That's not completly true, as my newest investigations show: The problem is also present if UMTS-mobile-data is enabled.
But it dissapears for some seconds while and shortly after there is mobile-data-traffic.
Example:
- UMTS forced (no GSM), mobile-data enabled, WiFi disabled
- Phone 'idles' some minutes, no background data-transfer
- Here the Phone can not be called
- Now i go into Android-Market, search a 'Big-App' (10-20MB) and start download
- While the download is in Progress the Phone CAN be called
- A few seconds after the download completes, the Phone still CAN be called
- But later - let's say 60 seconds - the Problem re-appears.
So it seems that an active data-transfer is like a 'heartbeat' for the Orange-Cell and the Cell registers the phone as 'online'. But when data-idle the heartbeat is missin.
I will make some more calls to the Orange Hotline
oli.henning said:
Ok, some new observations.
The problem of "no incomming calls while connected through UMTS" seems to be a local problem of the network-cell/Antenna around my home.
If i'm about 500m away then the problem seems to disappear..
Of course i did not test every Antenna of Orange Switzerland
Another point: I wrote that the problem just occures when i'm booked in in UMTS AND mobile-data is inactive. That's not completly true, as my newest investigations show: The problem is also present if UMTS-mobile-data is enabled.
But it dissapears for some seconds while and shortly after there is mobile-data-traffic.
Example:
- UMTS forced (no GSM), mobile-data enabled, WiFi disabled
- Phone 'idles' some minutes, no background data-transfer
- Here the Phone can not be called
- Now i go into Android-Market, search a 'Big-App' (10-20MB) and start download
- While the download is in Progress the Phone CAN be called
- A few seconds after the download completes, the Phone still CAN be called
- But later - let's say 60 seconds - the Problem re-appears.
So it seems that an active data-transfer is like a 'heartbeat' for the Orange-Cell and the Cell registers the phone as 'online'. But when data-idle the heartbeat is missin.
I will make some more calls to the Orange Hotline
Click to expand...
Click to collapse
did you solve it. i don't think thats the case certainly not for me as i'm having exactly that issue of no calls while in 3g mode but if i go back to a stock rom its fine. so the reception distance/signal is identical (i.e i haven't moved anywhere) and its fine on one rom and not another so it must be software (in my case)
So, hi together.
As the original poster i can now confirm that the described problem dissapeared.
We had nothing to do - so no change of any settings nor doing any software-updates. It's simply woking again.
So i'm no pretty sure that the problem was just a local one, in exactly out network-cell. No problem of the device.
Nevertheless: Thanks all for yout infos and tipps.
Oli
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
dr.ketan said:
When you press power button
data network mode either activated/decactivated, you can toggle it by tapping it.
so you mean to say data network mode is not highlighted
OR
it not works even you tap it?
Click to expand...
Click to collapse
Hi again Ketan,
WHen I Tap on that Option it shows as Activated but i dont see the 'E' Symbol in the Notification area and hence wont be able to Connect to GPRS.
However I say this happens 2/5 times.
I am in 50-50 whether it phone issue ? or network issue ?
The same thing i also tried with "Settings - WireLess & Networks - Mobile Networks - Use Packet Data " ... most of the time it works but when i am in urgent damn it doesnt show up ... I had to reboot the Phone.
any idea where is the Issue ?
This weired thing i have seen on friend's device. Though it was galaxy fit, but i remember it was happen to perticular network, he had another sim card n thr was no issue on other. So i believe it should b network side. Try changing sim card, just buy new sim n try it.
Sent from my GT-N7000 using xda premium
SaizGalaxyNote said:
I dont use / dont give a great deal of GPRS - Edge Speed on my Galaxy Note unless i have few emails to be checked as the Social Networking and stuff like that are Blocked in my Office //
So anyways the Question is ... When i want to Connect to GPRS I click / TaP on the Power Button and select "Data Network mode" and it shows Activated and I see that 'E" symbol on the Notification Panel showing up ... but However Sometimes I dont see that getting showed up and wont be able to Connect to GPRS at all ... and the only way to resolve this is I got to reboot the Phone.
anyone else is facing this issue ? .... Mine is Vodafone Mobile connect Plan.
Ofcourse i plan to move to 3G.
Thanks
Sai
Click to expand...
Click to collapse
Even i was using vodafone. I experienced the same problem. That is because of the network. The only thing you can do is whenever you lose the 3G or 2G data, you need to switch on to airplane mode and then switch it off. I used airplane mode toggle application from the market. Once you go into airplane mode and come back you will be getting the data network. But this failed to work few times. So i changed my network to bsnl and now i don't have any issues.
It looks to me Network issue .. I am also Using Vodafone.
Anyways lets see after i migrate to 3G whether this problem will be resolved or not.
Thanks
Sai
i was using 3G in vodafone. The problem was not solved thats why i changed to BSNL. So before changing the plan try it once.
This seems to be happening to me too. I have been using the Galaxy Note II with 3G on Vodafone without any issues for a month now, but today irrespective of me switching on the mobile data, the icon won't show up nor would internet work. I have restarted, toggled flight mode but no avail.
-Bala
yes, I have seen this on my note, and I have used airtel 3g aim, reliance as well but still the same. only way is to reboot the phone. anything else I do will not restore data connection
Hi all,
Is there anyone here using a Galaxy Note with Idea in Kerala (specifically Trivandrum)?
I am having real trouble connecting to Idea's GPRS net, with the Note insisting that it cannot connect to the network (data only - voice works perfectly).
This happens with both the E (GPRS?) and H (3G?) data indicators. The arrows either remain dark, or the down arrow remains orange (up arrow green). Is this normal?
I have downloaded and installed all the configuration messages sent to me by Idea when I first inserted my SIM.
I currently have four listed access points:
idea_gprs
idea_internet
idea_mobile
idea_mms
No matter which one I select to use, the Note keeps insisting there is a network error.
So I cannot use Google Maps for driving directions, or even Voice Talk in driving mode, because I keep getting the message:
"Cannot connect to server. Please check your network settings and try again" in a dialog box on the Voice Talk screen which takes me to the network settings.
This is especially true in Voice Talk.
Please help.
I've faced this issue a few times on idea kerala network usually between 11 30 pm and 2 am. It's a network issue. you simply have to wait it out , in a few hours it will start working again.
I think idea's apn is "internet" not "idea_internet"... change the settings and try again...
have you tried it with other networks providers? check if 3g is working to make sure this issue is not phone specific.
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
gps
pillainp said:
Thing is, the connectivity has been spotty at best, but since the past couple of days, I have not been able to connect at all.
Click to expand...
Click to collapse
try gps fix from market
Samsung Voice Talk
Right.
As far as I can see, Samsung Voice Talk is the only app that regularly has trouble with Idea's GPRS/3G.
Generally service is so poor and connectivity so slow that I initially thought it was a device issue.
However, on further investigation, I find that Voice Talk, while it works perfectly on WiFi, will not do so on GPRS/3G.
Everything else connects with blazing slowness, thanks to Idea.
The one constant is that whenever I try to use Voice Talk under Idea, it immediately throws the error:
"Unable to connect to server. Please check your connection settings and try again."
This dialog box has a button to the connectivity settings menu.
However, no matter what connection I choose out of idea_gprs, idea_internet and idea_mobile, Voice Talk continues to throw the same error.
Any ideas?
I am thinking maybe delete and re-install all the Idea APN's.
Anything else I should/could try?
Thanks in advance for all your help.
NPP
Hi!
Maybe for most of you the following is pretty obvious, but for me it wasn't and maybe it will help somebody.
I'm on a sense rom and had a pretty good battery life while being at home (and thus being connected to my WLAN). But as soon as I left my home (and wasn't connected to my WLAN anymore) I had heavy battery drain and the back of the device got pretty warm. Also I had the problem that whenever I wanted to access the internet while not being connected to my WLAN it took about 5 or 6 seconds until some data was received (e.g. I entered an URL in the browser and had to wait about 5-6 seconds until the page started to load).
What helped to solved both issues: I went to "settings"/"mobile network"/"network mode" and changed the setting from "GSM / WDCMA / LTE auto" to "GSM / WCDMA auto". This makes sense, because where I live (Vienna/Austria) we still have very bad LTE-coverage (also my contract doesn't include LTE) and it seems that the phone always tries to connect to LTE until it gives up and goes the slower route.
Yesterday I flashed a google edition rom and was surprised that it doesn't seem to be possible to change the network mode, the settings isn't there. I had the same problems as before so I had to go back to the sense rom again.
I hope it helps somebody.
Greetings
MJFox
Good tip, thanks!
MJFox78 said:
Hi!
Maybe for most of you the following is pretty obvious, but for me it wasn't and maybe it will help somebody.
I'm on a sense rom and had a pretty good battery life while being at home (and thus being connected to my WLAN). But as soon as I left my home (and wasn't connected to my WLAN anymore) I had heavy battery drain and the back of the device got pretty warm. Also I had the problem that whenever I wanted to access the internet while not being connected to my WLAN it took about 5 or 6 seconds until some data was received (e.g. I entered an URL in the browser and had to wait about 5-6 seconds until the page started to load).
What helped to solved both issues: I went to "settings"/"mobile network"/"network mode" and changed the setting from "GSM / WDCMA / LTE auto" to "GSM / WCDMA auto". This makes sense, because where I live (Vienna/Austria) we still have very bad LTE-coverage (also my contract doesn't include LTE) and it seems that the phone always tries to connect to LTE until it gives up and goes the slower route.
Yesterday I flashed a google edition rom and was surprised that it doesn't seem to be possible to change the network mode, the settings isn't there. I had the same problems as before so I had to go back to the sense rom again.
I hope it helps somebody.
Greetings
MJFox
Click to expand...
Click to collapse
In dialer enter *#*#4636#*#* a window will pop up. go to phone information and down the list set preferred network type. (Don't play with other settings if you don't know what you are doing. you've been warned)
attahayee said:
In dialer enter *#*#4636#*#* a window will pop up. go to phone information and down the list set preferred network type. (Don't play with other settings if you don't know what you are doing. you've been warned)
Click to expand...
Click to collapse
thanks a lot! :good:
greetings
MJFox