[Q] No signal all of a sudden? - One (M7) Q&A, Help & Troubleshooting

Hello,
I have a tmobile HTC One. Earlier today I lost signal and have not been able to get it back. I have tried restarting the phone numerous times and selecting a network operator manually from the settings. When I lost signal I was on a subway and underground where I usually don't have signal, but at this point I am back home and I still don't have signal. I just tried wiping my phone and reflashing the ROM I was running (Android Revolution HD 10.2) to no avail. I have also tried dialing *#*#4636#*#* and restarting the radio. I am at a loss at this point so I would greatly appreciate any help.
Thanks

Related

my Kaiser do not work with 3G only works on GSM

Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Might kinda help to tell folks where you live. Country? State/province?
UK,London
thnx for your reply i live in London,United Kingdom
Signal lost, this might help...
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Hi there nunu,
I had the same problem, went back to the store and nope not a known problem.... So I started to troubleshoot this
1. normal G connection
2. 3G appears or even H
3. signal lost and after 30 sec. the cycle starts again.
what worked for me was the changing the of the radio version. I am currently in the Netherlands and here the NEON_Radinly_1.65.24.36 works fine, I confirmed it by loading a rom with a different radio in it and the result was again the same.
hope this helped in any way...
Let me (us) know.
-------------------------------------------------------------------
life is good, but life get's much better with a Kaiser
are you trying to connect with [email protected] / cingular1 ?
this is the kinda information you should have put in your first post
I use the above and have zero problems in Philadelphia
My 3G went out for like a day here (Phone only worked on Edge), then it started working again. Cellular carriers do have outages from time to time. Has it been a long while since it stopped working?
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Flash to a different compatible radio. If you do not get 3G/H service back, then you have a hardware issue with your radio, and will need to have the phone serviced.
what newtwork are you on?
have you tried your sim in a different handset?
what happens when running in gsm only mode?
in settings phone network change selection to manual and tap find networks and reselect network (this is known as a manual roam) does this make a difference?
Same here!, im in montreal, canada with Rogers, and in 3g doesnt work, it detects the 3G network, but as soon as i try to make a call or go on the internet it looses the signal and i have to go on GSM mode.
and i'm using LKDV12 but i still had the same problem on AT&T Original rom, and Dual V2.
Anyone?
Major problem --
I have been travelling round the world for a year and have the same problem, Have tried many radios, if I use 3G( wscdma) or auto band then the signal drops everytime i try to make a call, and no data is possible however if I use gsm only data and voice work fine, thease symptoms are on many networks, Chile, Easter Island,Tahiti, NZ, Fiji, Optus ( OZ ), and m1 ( singapore ),
Radios tried
EMO 1.71.09.01
Neon 1.65.24.36
1.65.21.18 ( att )
I even loaded the generic dopod rom + radio and it didnt seem to help.
Is it possible something low level has changed whilst doing all this flashing ?
Or could the Hard SPL affect something.
I always try to buy a 3G USIM in each country and test the sim in a backup G800 to ensure the carrier has enabled 3g data okay.
Phone is Kaiser ( HTC TytnII )
ROM is varied but and usually lorentis series roms -- L26 12 light atm
Symptoms, 3G icon shows but data wont connect, if you try to call radio strength bar drops to zero and cell communications are lost , sometimes reestablishes comms but often needs soft reset to band switch to work.
If 3G icon not showing all calls and GPRS data works Okay.
Personally I would not expect this to be a hardware failiure as many others are experiencing teh same fault and for working hardware to fail in use is more erratic in the failiure mode, but a low level register, or some other type of protocol corruption could easiliy be the cause......
The proven "high GPS current consumption in standby" issue is also present as it seems to be on all Kaisers but afaik the root cause of this was never resolved either .....
my Kaiser do not work with 3G only works on GSM NEED HELP
HI I´m from mexico telcel gsm band and the same problm works on my kaiser tried changing the rom put the htc rom again the radio too
settingsROM 1.62.502.0 WINDOWS MOBILE 6 BUILD 1828.0.4.4
RADIO 1.27.14.09
PROTOCOL 22.45.88.07H
by the way how can i make it work on gsm only or edge or other than 3g that doesn't work
tks for your assistance iñm getting frustrated
edge
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
i have the same problem did you make it work how you set a gsm band instead of the 3g on the phone tks for your assis
dr.vogel
I have the same problem. Already had it with WM6.0 original HTC ROM (Finnish ROM, but language set to English). Then sent it to service. It came back, they said they "reapplied software or smth" and it worked after that. Then after 6.1 update again, the same problem (even with the latest updated Radio ROM).
When I set band selection to auto, it picks up 3G or even H but tends to loose it and definetly looses connection to network if I try to make a call. Can't take any incoming calls either.
It works ok when I force it to use GSM (EDGE for data) on Band selection tab, in phone properties.
I probably won't bother taking it to service anymore cause there is no local service here in Estonia, they ship it to Finland and it will take a minimum of 3 weeks...
... so I'm waiting for Xperia X1 and hope it's not as much HTC.
nunu said:
Suddenly it had happened; NO 3G nor GPRS data transmission. I can see the 3G sign , but when I make calls the phone disconnects; when somebody call me, he received a message that my phone is off line. Only when 3G signal is on. But when normal GSM is on, everything will be OK. My phone can not get data from the internet, even though it shows that is is connected. I tried all of the above solutions to fix this problem but no helpand sometimes it shows 3g sign but as soon as i try to call some1 all the signals are gone.. I tried to hard reset and try it before installing any software, no help. I tried mostly all available ROMs and Radio ROMs; even the original, but not fixed. I do not what to do. Now, I am using the phone with GSM only, NO 3G. Please help!!!
Click to expand...
Click to collapse
Read this: http://forum.xda-developers.com/showthread.php?t=335074
Hardware problem, repair needed and unavoidable to get 3G functionality back.
I have the same problem.
I bought an O2 Stellar (Kaiser) from a work colleague and it worked fine on 3G/Auto on the day I bought it.
The next morning, when I switched on the phone, it had exactly the symptoms described (i.e. it would only work if forced into GSM mode).
My colleague took it back to O2 under warranty.
1 week later, it was returned as 'fixed', but it actually still had the problem, so my colleague returned it again to O2.
Another week later, O2 provided a replacement unit under warranty.
The replacement worked fine, until the next morning when I turned on the phone and had to force it into GSM mode again because it wouldn't work in 3G/Auto mode.
I'm on 3 in the UK and I suspect the problem is something to do with the roaming onto Orange GSM which happens when there is no 3G signal from 3UK. However, on the day each of the units worked, it was switching between 3G and GSM repeatedly because the 3G signal is fairly poor in my office.
I'm now waiting for my colleague to return from his holiday so that he can return this unit to O2 and we'll see if we get another replacement. If we do, I'm very reluctant to actually use it - I think I'll probably just sell it on and get something different. Shame because I really like the Kaiser.
as mentioned before, another thing that you should've tried is to call the helpline and see if there's an outage in your area. I've been experiencing the same problem in a very particular area (3G hand-off to EDGE problem only happens on campus). Tried different radios and problem still exist, so I gave them a call today and turned out that there is an outage here.
In my case, it's not caused by a network outage - 3G works fine on my Hermes in the same locations.
Good thought though.
Relax boys...I have'd the same problem... The only solution is to go with your phone for warranty return. There they will change your TyTN II mother board and all will be ok. IT IS THE ONLY WAY.
PS do the same thing I did http://forum.xda-developers.com/showthread.php?t=418375
i post this thead and the solution
i post this tread an the solution came on tha answer of various of you great ideas i get the solution changing the rom and the wm to 6.1 and the rom is the dutty's it has worked almost perfectly in any wy itested only some install on the gps progrms but no mayor problem tks all you friens for a great support
The same thing has happened to me as well (Orange UK).
Initially I thought that it was an outage in my area as my friends had problems connecting to 3G as well, but their problem has been fixed but I still cannot.
I'll be contacting their tech support dept. later today and I'll post back.

no signal?

I have a rooted cyanogenmod 4.0.4 G1 just recently my phone said it doesn;t have service. I stcuk my sim card in blackberry and it works. I wiped, reflashed the mod, and reflashed the radio and still no luck. When i try to search for networks it either shows up with AT&T or comes up with with an error. This is driving me nuts.
***UPDATE****
I just realized that my phone will work on only 3g which isn't at home and not 2g. Any suggestions????

[Q] Milestone is loosing signal - hardware or software error?

Yesterday my Milestone dropped the network and wrote "Only emergency calls". On other phones there was maximum signal. After a while the phone logged in to the network, but lost the signal again. I thought something is with the ROM, so I made a factory reset but didn't help. I flashed the correct SBF file (first Éclair, then Froyo), but didn't help. I restored an earlier MOD I used without any problem but didn't work.
I always used the German baseband files with other MODs because my Milestone is German.
The problem is that if I make anything (I mean anything related to the data connection), the GSM signal disappears, sometimes data connection remain with no problem, sometimes it is lost, too, but sometimes it has GSM signal with only EDGE network. If I do nothing, just turn off the screen and do nothing, everything goes back to normal, and the phone has normal data connection with GSM signal, I can make or receive phone calls.
I put in another SIM but the issue was the same.
Can I try something related to software and didn't try yet or this is a hardware failure? And if so, what is the price of a GSM module? I couldn't find it.
MOD: It seems that only the 3G is not working (sometimes HSPA does while 3G phone connection don't), with 2G there isn't any problem.
dial *#*#4636#*#*
Under phone info, try a different network type.
It probably defaults to GSM (auto). It does on mine anyway and it's fine.
But maybe WCDMA preferred, GSM only, or WCDMA only will work better.
It depends on which is screwing up... the WCDMA or the GSM
edit: had the dialpad code wrong... again.. geez
lordfreyr said:
Yesterday my Milestone dropped the network and wrote "Only emergency calls". On other phones there was maximum signal. After a while the phone logged in to the network, but lost the signal again. I thought something is with the ROM, so I made a factory reset but didn't help. I flashed the correct SBF file (first Éclair, then Froyo), but didn't help. I restored an earlier MOD I used without any problem but didn't work.
I always used the German baseband files with other MODs because my Milestone is German.
The problem is that if I make anything (I mean anything related to the data connection), the GSM signal disappears, sometimes data connection remain with no problem, sometimes it is lost, too, but sometimes it has GSM signal with only EDGE network. If I do nothing, just turn off the screen and do nothing, everything goes back to normal, and the phone has normal data connection with GSM signal, I can make or receive phone calls.
I put in another SIM but the issue was the same.
Can I try something related to software and didn't try yet or this is a hardware failure? And if so, what is the price of a GSM module? I couldn't find it.
MOD: It seems that only the 3G is not working (sometimes HSPA does while 3G phone connection don't), with 2G there isn't any problem.
Click to expand...
Click to collapse
Are you sure you have applied the correct baseband?
I would tell to re-apply thru AOR.
Sent from my Milestone using XDA Premium App
You could go to settings, wireless and networks and somewhere there there is use only 2g networks and if that is checked, you could try to uncheck it. That is what happened to me before on the froyo mod. Also, you could try turning on airplane mode, then turn it off. Good luck
I always used the German baseband, tried to switch 2G/3G many times, applied the baseband trough OR, applied the RTEU baseband, re-flashed the ROM, the original Éclair, the Froyo, again and again but nothing helped. I gave up I decided to go to the service. Before that on a forum somebody asked something, I gave an answer but I was not 100% sure about it, so I flashed the RTEU Froyo.
And it worked. The 3G, HSPA, 2G, EDGE, phone functions all are working now. My phone is truly German, it has QWERTZ keyboard and the original ROM was the ROM from Deutsche Vodafone (tried that one before, too), it has the logo on its box, and the German baseband files always worked. I don't know what just happened, it's simply working now. Why now... don't know.

[Q] Getting No Service When Flashing Back to ARHD from AOSP

After flashing an AOSP rom on my One, I decided to back onto ARHD 10.2. (Note: I did a complete full wipe and everything before flashing back.) Now I'm getting a notification that says "No signal, limited service". I don't get any service at all and the only way I can remedy it is by turning Airplane Mode on and then back off. After doing so, my service returns. This always occurs after a reboot. I do notice that the network mode defaults to GSM/WCDMA auto. I already tried going under Mobile Network Settings to toggle the preferred network, but it keeps defaulting to GSM/WCDMA auto after reboot. (Also tried *#*#4636#*#*) Any ideas on what happened or what I should do? I have an AT&T HTC One by the way. I will try to flash the stock AT&T RUU (1.26) but I'm not sure if that will help at all.
EDIT: When I go back to AOSP (Paranoid Android, specifically) my signal seems fine; I can get data, texts, and calls.

3G Antenna Broken [Data/Voice]

Was originally running OMJ Sprint Rom and wanted to try out CM so did a wipe and flashed the CM rom. Everything was working except for the 3G mobile data. Somehow 4G LTE was still connected and running but that doesn't allow me to make voice calls or even text as I found out. Anyhow had to switch back to slow iPhone and now am stuck with this awesome device that can't make phone calls.
I used to successfully flash roms all the time with my EVO 4G but for some reason this has stumped me. Any help is appreciated. Currently running the Bad Boyz rom and cannot boot into a recovery (either CW or TWRP). HELP.
Cheers
As far as data goes did you try to reprovision the phone ##72786# yet? What happens when you switch to cdma in network settings?
Yea I tried that both over the phone with a Sprint rep and then also at the store and no luck. Also tried switching between Auto/LTE + CDMA/ CDMA only and no luck. Also not sure how to tell if it's working since it's not activated...should it still indicate a 3G connection without activation?

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