Cracked screen - One (M7) Q&A, Help & Troubleshooting

The missus has broke the screen on her htc one, it's just the glass, touchscreen and lcd display work fine I have been told that these components are joined together and I would have to replace the full unit is this true? If so where is the cheapest place to pick one up?
Sent from my HTC One X using xda app-developers app

even if you pick one up its almost impossible to replace it yourself without causing more damage, best option would be to send it to HTC for repair

ifixit has a teardown guide for the phone on their website. It looks like a nightmare to work on. I agree with IINexusII about sending it to HTC rather than trying it yourself.

Related

Dust under screen

I've only had this for phone for about a week and I already see a small fragment of dust underneath the screen. It's located in the upper right corner of the screen, so it couldn't have gotten in through the 3.5mm jack, I think.
Anyone else having this problem?
Hmmm... Having dust on the bottom part of the screen, right in the middle, I suspect an issue with stick during manufacturing, so screen is not correctly fixed and dust can pass through holes :-(
If we are not so many to have dust I can imagine it's not so frequent so I'm going to write down to HTC to expose these facts and claim for another device...
Sent from my HTC Incredible S using XDA App
Hey...even i got dust under the screen in the middle left...its annoying on white backgrounds :S
Sent from my HTC Desire using XDA App
I also get a dust under screen, it in the buttom, I really don't know how did it come in there.
Well apparantly I'm not the only one, it seems to be a common issue then.
bdarbois said:
Hmmm... Having dust on the bottom part of the screen, right in the middle, I suspect an issue with stick during manufacturing, so screen is not correctly fixed and dust can pass through holes :-(
If we are not so many to have dust I can imagine it's not so frequent so I'm going to write down to HTC to expose these facts and claim for another device...
Sent from my HTC Incredible S using XDA App
Click to expand...
Click to collapse
I hope your results are better then mine.
I asked for a new device, not from HTC but from the retailer where i bought it.
He told me that giving new devices does not fall under the 'repair' warranty. He adviced me to bring the phone in and they would send it to a HTC repair center.
I did send a mail to HTC though, but they haven't replied yet.
:edit: They replied to me this morning, giving me two possible solutions depending on the retailer himself.
Either I could get a new model from the retailer (which in this case is impossible), or the cellphone could be repaired at the HTC repair center. They also told me that if it's option two, I might as well let them pick up my cellphone seeing as the retailer would just send it to them anyhow.
I accepted the offer and they're picking it up this friday.
Is dust under the screen an HTC problem? I don't recall hearing issues about dust under the screen with Samsung or Motorola phones.
Sent from my HTC Incredible S using XDA App
They do seem to have a bad reputation considering that issue.
Let's just hope they bring my cellphone back scratch-free and completely sealed.
same problem here.
i changed the phone two times. the third one also has dust under the display. HTC support told me to send this to the retail center to repair it. Needs 10-14 days...
The media store offered me to change to a desire s. To small dislay, the third post in a german forum: dust under the display... f....
Mine had the same problem. I called HTC Taiwan, and they picked up my phone next morning. After 48hr, the phone was back nice and shiny in an "I'm Back" cute little box with a free cleaning cloth. Very satisfied with the service. I suggest call htc repair. Shipping is free and quick.
I'm guessing it's a common problem with the first batch of these smartphones.
I think i'll have my phone back by friday, so it'll take little over a week.
Such waiting time is quite common here, it's actually not that bad compared to other repair centers.
Hi, i have the same problem and i have that phone from 10 days. When i bought it it was clean and no dust inside. Please tell me if i send it to retail center to repair is it a good choice or soon will be the same. I have HD2 before and i didn't have this problem.

dust in my incs screen

hi guys there is a dust in my screen.. anyway solution to get rid of it?
thanks
Very odd... Only thing I can think of wouldn't be worth the hassle: take phone apart remove glass from LCD and clean with alcohol . Unless its brand new in which case return to store and tell them for the amount those Taiwanese children are getting paid they ought to be more careful in which case HTC will give you a brand new phone.
Sent from my HTC Incredible S using XDA App
Although from the outside corner it looks like you have a screen protector on. : {
Sent from my HTC Incredible S using XDA App
Send it back to the store and they will replace a new screen for you. I have the same problem before and they replace it for free.
alcohol certainly works, worked with my screen last time i tried to clean it
hi guys im gonna give my mobile to htc regarding this dust... do i need to s-on for this?
I will recommend you to get s-on back. They will keep you bugging for rotting your phone. When i have been to HTC service centre long ago, One guy came with some complaint. (it was a fault with the software). The HTC service men told that guy to get back to s-on or they wont service him for free (with warranty).
I've read from different phone sections some HTC repair centers don't check if you have s-on or s-off, but yes you should legally have s-on.
this is a popular issue if the tape under your digitizer is becoming old and accumulating too much dust.
I took the screen and LCD apart and learned this, my method to put the screen back on is not perfect and still gets a little dust in sometimes.
Better to let the repair do it or get some really good tape like the OEM.

[Q] Broke my phone's screen

I dropped my phone on some pretty hard stuff, and it has a big crack now, on the right side of the screen. Everything seems to be working fine, and the touch screen in itself has no issues (it works even on the cracked part of the glass), but the crack is pretty big, and it runs right from top to the bottom of the screen. Any idea how/where I can get it replaced, and how much it might cost?
I though gorilla glass was a lot more tougher :crying:
Thanks!
If you are game enough to do it yourself
http://www.youtube.com/watch?v=cTOyjGol_iM
There are a few screens on ebay for cheap
Can you get it done cheap in a market or something? You can here
Oh, well. Seems like fun!
Did not find anything for the IncS on EBay's Indian site, but I guess I can get it shipped from the States - I found several on that.
But before I try this, I would definitely want to know how much the HTC repair center might charge me for this The LCD is fine, and only the glass (or digitizer - I got that from Mark's youtube link) has to be replaced. There are several on eBay for 35 USD, which is kinda OK, but I do not want to end up with a messed up non-working phone at the end of it
There may be a few nerves taking apart a $400 phone haha
And from my research, the glass and the digitaliser are attached
You could always enquire at HTC by calling them or emailing
That would obviously be the safest way
Sent from my Incredible S using XDA
Yeah, I mailed them, and they asked me to contact their Customer Care over phone, and the person at the CC had no idea what a digitizer is, and he asked me to get in touch with the repair center here, which is closed on Sundays
Will update here tomorrow after a visit to the repair center.
Sent from my (broken) HTC Incredible S using xda app-developers app :'(

Broken screen.

I broke my screen =( and yes im going to blame it on the dog cause he did do it haha. I was wondering if anyone else has dealt with this? i saw some tutorials on youtube but i dont know where is a good place to get a screen or which one to get anyone deal with it before? thanks
Check www.gounlock.com or
www.mengtor.com
You need to make sure if only digitizer(outer glass) is broken or LCD (usually blank screen if it's broken)as well. LCD is expensive to replace but If you have to then buy reassembled LCD and digitizer combo which is like $65 on eBay.
Or sell it on eBay as "for parts not working" around $50 and find cheaper from craigslist at around 175-200.
Sent from my SAMSUNG-SGH-I747 using xda app-developers app
snorkle said:
I broke my screen =( and yes im going to blame it on the dog cause he did do it haha. I was wondering if anyone else has dealt with this? i saw some tutorials on youtube but i dont know where is a good place to get a screen or which one to get anyone deal with it before? thanks
Click to expand...
Click to collapse
I've replaced the digitizer screen on the vivid three times. Repairs universe is where I ordered my screens.
HTC Vivid CM 10
Well I'm using the phone, I have insurance for it too so I'll just replace the screen then the LCD through insurance for free if that's the case but thanks you two. And was it hard for you to do sense you've done it 3 times
Sent from my Vivid 4G using xda app-developers app
snorkle said:
Well I'm using the phone, I have insurance for it too so I'll just replace the screen then the LCD through insurance for free if that's the case but thanks you two. And was it hard for you to do sense you've done it 3 times
Sent from my Vivid 4G using xda app-developers app
Click to expand...
Click to collapse
I wasn't too bad my advice: Take your time, follow the guide and you'll be fine. Wish I had a guide the first time I did it...
Had to replace mind..and now my bezel doesn't fit the same...=(...Oh well...do make sure to wipe that LCD clean with a micro-cloth or something JUST BEFORE putting the digitizer over it. One hair or something gets in there, it will bug you the rest of its life!
dropped my old vivid (before i bricked it) on concreate. shattered that m'fker upp.. lmao.. i ordered a replacmemnet from amazon and did it myself. its not too hard. look up a youtube tut. or i can do it for you if you want. $10+ whatever the screen costs
Thanks guys I bought a screen so hopefully I can do it without ****ing up. I called att and apparently there insurance covers it but I have to pay 120 deduct able witch is bs ...
Sent from my Vivid 4G using xda app-developers app

[Q] Broken but working Nexus one screen, touch screen digitizer replacement?

My Nexus One fell from my bike and has cracks all over its face now. :crying: However, the touch sensitivity seems intact and there's only a visual impairment (and a finger-hazard) due to the cracks.
Here's the phone as of now: imgur . com/a/SQJjB (please remove the spaces, can't post links yet).
I'm able to unlock and operate the phone like normal , but the broken glass poses a danger in both using and transporting the phone like normal.
If I want to get this fixed, would I have to go for the usually suggested "touch screen digitizer" replacement? Or since the touch sensitivity is intact in this case, could this end up with a cheaper/easier fix?
I ask here because the local HTC centre says they have to send it across to the next state and can't give me a cost estimate either, so I want to know whether this would be worth the fixing cost. Thanks!
Yup, whole digitizer needs to be replaced
Really isn't super complicated either so if your willing to try to fix it yourself you'll find the screen super cheap on eBay and many guides on how to
Sent from my Nexus 7 using XDA Premium 4 mobile app
demkantor said:
Yup, whole digitizer needs to be replaced
Really isn't super complicated either so if your willing to try to fix it yourself you'll find the screen super cheap on eBay and many guides on how to
Sent from my Nexus 7 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Thanks.
I've found the digitizer at a few different places, but there are also warnings here and there about how the actual LCD screen inside is paper thin and can be very easily damaged during this fixing. For a newbie to phone repairs (but who's worked with PCs/other electronics quite a bit), how much of a risk would that be in your estimation? Those warnings were mostly for other phone models, do those apply to N1 too?
I don't feel like the n1 is as much of an issue in this regard compared with other devices. I have had this issue with a few phones and did ruin one display once, but that's out of 100s of fixes (used to have an eBay store buying and fixing phones) and the n1 isn't what I would put on the difficult side.
Just watch some YouTube videos on this replacement and see if you think its something your comfortable with, personally I think this phone is on the easier side to disassemble
Best of luck!
Sent from my Nexus 4 using XDA Premium 4 mobile app

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