Hi all,
I have a problem with my HTC One. Sometimes the headphones are working, sometimes not. Sometimes it is enough to reboot the phone, sometimes it takes s several reboots. Speakers are working fine. Using a different pair of headphones does not solve the problem. Anyone with a similar problem or a solution?
My guess is that it is a software problem as rebooting helps but not playing around with the headphone jack in the headphone socket. I considered putting a different ROM on it but I am afraid to void warranty what would be bad if the headphone problem is a hardware problem.
Regards
Christian
I've been having the same problem. I rarely use headphones but lately the last few times I have. Its been a hit and miss with it working. Sometimes it'll come on then go back off. Its quite annoying. Turning the headphones or unplugging and plugging back in sometimes helps. I've encountered it on 3 different headsets, a speaker and an fm transmitter. Its actually happening now as I try the headphones that came with my phone and a comp speaker
Sent from my HTCONE using xda app-developers app
When the sound through headphones is working, it is working. It is not disappearing. I am not using the bundled earphones but sennheiser earphones. I used the same headphones on my old galaxy nexus and use them also with my notebook. This is why I know they are working and the HTC One must be the problem. I am unsure if I should return the device and get a new one or just wait for the update with 4.2.2. Probably the problem will be fixed by a new firmware...
Yeah once they connect they usually stay connected. The going on and off only occures when the headphones are plugged in and don't come on to begin with and Im messing with it to get it to come on. Its definitely gotta be a problem within the htc one. Whether software or hardware, I don't know. I'm leaning toward software issue and am going to wait it out and see if 4.2.2 fixes it. I don't use it enough to swap out my nearly perfect htc one with a possible defected one
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Seems we are the only two people having this problem
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
Sent from my HTCONE using xda app-developers app
HermanV0929 said:
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
Sent from my HTCONE using xda app-developers app
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Click to collapse
The Update didn't fix my problem. Yesterday the sound was gone again. I will return to the store today.
Related
Hi xda,
I wanted to see if anyone else was having trouble with their microphone. On most of my calls I get told its like I'm talking with either my mouth covering the microphone (which I'm not) or that I'm talking quieter than a mouse.
When I use the loudspeaker, they can hear me fine.
I have tried taking the case off, but that makes no difference.
I am getting my replacement from 3 on Monday (they actually have the worst customer service known to mankind) so will let you all know how it goes.
I hope this is a 1 off, but thought I would see if anyone else has had this issue
Sent from my GT-P5110 using xda app-developers app
are you using any thick cases?
Hi, thanks for the reply.
I tried it with the case off...and had the same problem. I think its intermittent as it happens on about 80% of calls.
I think the Mic might be down the bottom right had corner as there is a tiny hole there...and on the case its got a large gap to keep it uncovered
i have the same problem did you fing out where the problem is?
chris_randall said:
Hi, thanks for the reply.
I tried it with the case off...and had the same problem. I think its intermittent as it happens on about 80% of calls.
I think the Mic might be down the bottom right had corner as there is a tiny hole there...and on the case its got a large gap to keep it uncovered
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Try disabling NFC and BT. Does that make a difference?
Sent from my HTC One using xda premium
both where disabled
Daniel F. said:
Try disabling NFC and BT. Does that make a difference?
Sent from my HTC One using xda premium
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are both of you running custom roms? if so that might be the problem. i came from the s2 and when we got the ics leak it came with a horrible echo,underwater sound, and muffled sound. same problem with jb leak until source code was released. hope this info helps:good:
Hi,
no I wasn't using a custom Rom, it was stock.
I didn't get to the bottom of it, and I had to really fight to get a replacement, but now that I have, the sound issue is fine.
My new one does have that very slight lip at the bottom near the charging port, but I'd rather have that than a non working Mic.
sorry I couldn't be of more help but if I were you I would either call your network for a replacement or HTC to fix or exchange if you bought SIM free
I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?
orionsl59 said:
I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?
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I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
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youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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I believe I've had this happen on one call that lasted 35 minutes. If it is the same problem and not some other issue (such as signal issue or the other phone/phone user) then it occurred about 3 times in close proximity to each other during the phone call. I've only done about 180 minutes of phone calls so far on the device but haven't had it happen any other time.
youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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Yup. Same problem here. I truly hope it's something that an update can cure. I'd really hate to exchange this phone.
Everything about this phone is absolutely awesome! Except the phone call issue (cutting in and out)
Good thing the telephone app is the least used app on my phone. Lol
Sent from "The ONE"
hello,
I have a weird problem since a couple of days making calls.
The person I call can barely hear me, often not at all no matter how loud I speak.
I thought the mic might be broken but when I do a speach recording it works just fine.
everything else also works.
anyone got an idea about that?
Sounds like a Rom issue, try a clean re-install
nandroid back up first
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
SmiLey497 said:
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
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Common fault. I had mine since launch day then a few weeks ago people couldn't hear me unless i was on Speakerphone or with headset on.
Got sent a brand spanker from HTC because they couldn't fix it, three days later the new phone did the same thing...
Hello Folks,
I have an HTC One with a faulty primary mic, I have concluded it to be a hardware problem because its condition is the same after installing various different custom ROMs (the mic became faulty while on the stock ROM). I am using Viper ROM at the moment.
Now, with this problem, I have to use the mic from my earphones everytime I make a call. I am mostly OK with that, but I am trying to find ways where I should be able to use it without external mic in case I forget to carry my earphones/mic with me.
I was running the HTC Function Test the other day and discovered that my device comes with a secondary mic at the back of the phone, which works absolutely fine when I tested it. The recording (while holding as if I was talking on the phone) and playback from that mic was perfect. It would be really useful if I could either make it my primary microphone (calls, recordings, etc.) or atleast use it for phone calls. I don't know if there is a way from the hardware perspective, but I am quite sure we could do it by changing properties from within the build.
This is my first ever question, and I am counting on this community for the solution.
Cheers!
Not sure if it's possible. But if it's under warranty still why not get it fixed?
Sent from my HTC One using XDA Premium 4 mobile app
nateboi81 said:
Not sure if it's possible. But if it's under warranty still why not get it fixed?
Sent from my HTC One using XDA Premium 4 mobile app
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Thanks nateboi81, but it's not in warranty anymore... I'd actually be interested to find it's spare part which has the mic to replace it myself.
The primary mic seems to get clogged very easily with dust. I've read a few threads in the past where people thought their mic's were defective but after cleaning out the hole, the mic was working fine again.
djason89 said:
The primary mic seems to get clogged very easily with dust. I've read a few threads in the past where people thought their mic's were defective but after cleaning out the hole, the mic was working fine again.
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That's exactly what I had thought as well, so instead of poking toothpicks into the mic hole, I disassembled my phone, took the mic out, looked at it, cleaned it carefully, assembled my phone back, started it all up... and it just didn't make any difference at all.
I got chocolate clogged in mine after Easter
Sent from my HTC One using XDA Premium 4 mobile app
Just to update the thread with the latest...
I ordered the spare via www/parts4repair/com and replaced it. The new microphone works perfectly well. Problem sorted
Cheers!
Ok so I've got these red earphones(ones that came with phone) and some other Samsung ones, anyway I've realized lately that the red ones don't work if I plug em in straight away, but I have to keep plugging it in and out of the earphone jack while spinning it until I see the earphones icon, but if I use some other earphones they work straight away
BUT
If I put those red ones in any other phone they work immediately..
So it's really confusing here if it's the earphones or the phone..
Could be a coincidence but I had the same problem with my red headphones that came with the phone. Now I'm using some white ones my gf got with her M8 and have zero problems. I also had trouble switching songs when I double tapped the button on the headset..it didn't seem to want to respond. So I just threw them out
Sent from my HTC One using XDA Premium 4 mobile app
FauxAffliction said:
Could be a coincidence but I had the same problem with my red headphones that came with the phone. Now I'm using some white ones my gf got with her M8 and have zero problems. I also had trouble switching songs when I double tapped the button on the headset..it didn't seem to want to respond. So I just threw them out
Sent from my HTC One using XDA Premium 4 mobile app
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I wanna get some decent shure ones but their too expensive... Gotta save up
red earphones
I have the same problem....
Any resolve to this problem?
jidi22 said:
I have the same problem....
Any resolve to this problem?
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Weird, if no one else posted about it then maybe it's associated with the updates or something.. because it hasn't been happening for really long, thing Is, the red ones don't have their own characteristics to be having issues with the software.... Wtf
BigJoey010 said:
Weird, if no one else posted about it then maybe it's associated with the updates or something.. because it hasn't been happening for really long, thing Is, the red ones don't have their own characteristics to be having issues with the software.... Wtf
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Click to collapse
This issue is very common. I see at least 1-2 threads for that issue each month. So I don't think its related to the update.
http://forum.xda-developers.com/showthread.php?t=2760059
http://forum.xda-developers.com/showthread.php?t=2568259
http://forum.xda-developers.com/showthread.php?t=2330189
http://forum.xda-developers.com/showthread.php?t=2500187
http://forum.xda-developers.com/showthread.php?t=2407745
Mine stopped working aswell. They connect to anything, but not to my own phone. Also they wont connect to my dads htc one (dual sim). Is there some kind of identification thing htc is using? or what is going on?