problem with talk volume when making calls - One (M7) Q&A, Help & Troubleshooting

hello,
I have a weird problem since a couple of days making calls.
The person I call can barely hear me, often not at all no matter how loud I speak.
I thought the mic might be broken but when I do a speach recording it works just fine.
everything else also works.
anyone got an idea about that?

Sounds like a Rom issue, try a clean re-install
nandroid back up first

Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4

SmiLey497 said:
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
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Common fault. I had mine since launch day then a few weeks ago people couldn't hear me unless i was on Speakerphone or with headset on.
Got sent a brand spanker from HTC because they couldn't fix it, three days later the new phone did the same thing...

Related

[Q] droid 4 speaker Rattle/Clipping/blown?

I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
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I don't know how it will help, but I don't have any problems and I've had mine since March.
No problems either. Had since February :/
Sent from my DROID4 using xda premium
I've had mine since march and I have been experiencing the same issue... bout to call Motorola also....
Sent from my DROID4 using XDA
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
My wife and I have both had Droid 4s since release day and aren't experiencing the issue.
I have had my droid 4 since the day it was released with no such problems. The only I can think that would cause speaker problems is if:
a) dust and gunk are getting stuck in the speaker
b) the connector for the speakers is becoming loose... do you ever try and clean around the edges of the phone, like in between the bezel and the frame? If so, you might be damaging a connector when you do so...
Other than that, maybe its a factory issue, it is a very thin top piece that holds the speaker and the screen, etc.
Hope this helps...
sh4d0w1021 said:
I just got off the phone with motorola and they are processing my 4th replacement device . anybody have a droid 4 over 2 months old that does not have a problem with the ear speaker. i mainly use speakerphone and when i use the ear piece i dont go above level 3. i have been doing alot of reading and many people are having this problem. i tried the suck trick and it worked temporarily but it keeps getting worse everyday. is anyone not having this issue that has had this phone for over 2 months. i am considering another phone but i really dont wanna lose the keyboard. any information would really help.
Click to expand...
Click to collapse
I started having this problem about 3 weeks ago and I've had my D4 for about 2 months.
Guess I need to call in for a replacement...what a pain. I used my OG Droid for almost 2 years without the need for a replacement. Then I picked up the D3 and went through about 6 phones in 6 months with a move to the D4 hoping things would be better.
What's the suck trick? My wife's is one day old and ear speaker sounds blown
Sent from my Galaxy Nexus using XDA
suck trick
The suck trick is, if u suck on the speaker with your mouth it will temporarily fix the speaker.
Same issueI
I bought a Droid 4 two months ago and about within a month it started up with the same thing you are speaking of, a tinny, blown speaker sound coming from the ear piece. I did the whole sucking speaker deal and it would fix it , only to sound like junk again later. I returned it to Verizon, where they said that they had not heard of anyone else having the same problem, so Motorola sent me a "like new" Droid 4. I have had this phone for a month and just this morning it began with the blown speaker garbage again.
I looked more into it and read that it could be the glue which is holding the speaker in heats up and fails, causing the speaker to release from where it is seated and with that rattles, or vibrates, giving the effect of a blown speaker
This would make sense why by sucking into the speaker it stops, because you are basically popping it back into place temporarilly
Either way, I am returning this phone later today and plan on telling Verizon, I want a new one, not some "like new" refurbished piece of junk. I paid for a NEW phone, not one with problems motorola "fixed"
I hope all works out next, cause I really love the keyboard and could've gotten a Rzr for a few bucks more.
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
myfishbear said:
try running this app 2x times. once normally with the bol up and another time with the vol up during a call... fixed the sound for me
https://play.google.com/store/apps/details?id=com.ninesixapps.speakercleaner&hl=en
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I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
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Click to collapse
Yea I tried this on the first d4 I sent back with no change...
Sent from my DROID4 using xda app-developers app
I just got a "like new" replacement phone for having the same problem. I had my phone for about five months before noticing a problem with the speaker. I had the same problem on four different DroidX phones. Verizon acted like it was such a big deal, and they'd never had any problems with the Droid4. The woman at the Verizon store tried to convince me that my Otter Box case was causing the problem. Verizon's customer service department is such a joke sometimes. So far so good with my replacement though.
Sent from my DROID4 using xda premium
GermanGuy said:
I believe this app is meant for the speaker on the phone, not the earpiece that people have problems with.
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if you make a call and run it it runs in the earpiece.
to clean it right
1wipe it off
2 clean it with a airduster if you got one
3 with a q tip and a little bit of alcohol
4 dry it than call you house and pick up the phone
5 than run the app incall 3x times
it should be good than
also in /settings/sound/speaker settings set it to custom turn off surround sound and turn the eq to bass punch or lower.

Earpiece too loud/distort/buzz

Long version:
Made my first call with the Nexus 4 yesterday. The call volume was surprisingly loud and it sounded distorted. I had to turn down the volume in order to not hurt my ear. Initially I thought I was having bad reception and so the call quality was bad. But after making a number of calls at different locations, I concluded that the earpiece will start to distort/buzz whenever the call volume is set above 50%.
Called Play customer service line today, explained the issue, and I was told that they had received a number of reports of the same problem. They quickly proceeded to send me a replacement as well as a UPS label for me to send the phone back after I got the replacement. They also told me that my replacement will arrive in 3-5 business days, so at least the replacement devices are not backordered.
TL;DR:
Contacted Play support, and I was told this is a known hardware problem. They immediately proceeded to send me a replacement. If you have this problem, RMA it.
I don't really understand the issue. If it too loud it distorts? Can you keep it at good listening level without it distorting?
sent via xda premium with nexus 7 while waiting for my shiny new Nexus 4!
Problem is what happens when the new one has the same problem? Mine has the hiss and buzz but I haven't RMA it yet
Sent from my Nexus 4 using xda app-developers app
Richieboy67 said:
I don't really understand the issue. If it too loud it distorts? Can you keep it at good listening level without it distorting?
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At max volume it's too loud, mostly too trebly. Above 50% it start to buzz/distort (not hissing noise), yet at 50% it's too quiet most of the time. Good listening level is around 75-80%, but it buzzes at this volume.
I agree, the earpiece is really loud but that's good thing. I hear everything loud and clear. This phone is perfect. The back speaker is surprisingly loud as well.
Sent from my Nexus 4 using xda app-developers app
robollama said:
Problem is what happens when the new one has the same problem? Mine has the hiss and buzz but I haven't RMA it yet
Sent from my Nexus 4 using xda app-developers app
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Same here is there a limit on the number of days after purchase where we can ask for a replacement or does it all fall under the 1yr warranty. I rather deal with Google and have them ship me a new phone rather than ask lg for a replacement
Sent from my Nexus 4 using xda app-developers app
pretty sure RMA advance replacements are first 15 days. for the next year it is normal warranty you send it they assess weather repair or replace with new device. this is normal procedure with most companies HOWEVER! with google play i have heard of people getting advance replacements way after the 15 day period so not 100% sure.
noobdeagle said:
pretty sure RMA advance replacements are first 15 days. for the next year it is normal warranty you send it they assess weather repair or replace with new device. this is normal procedure with most companies HOWEVER! with google play i have heard of people getting advance replacements way after the 15 day period so not 100% sure.
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The first 15 days is if you want a refund, I believe the RMA is covered under the 1 year warranty. Either way Google just sends replacements if there is a problem with the device.
If you guys have this problem down the line, don't worry too much. The earpiece is very easy to separate from the phone, and is on a plastic piece with the vibrator. Should be inexpensive on eBay, but RMA for sure if you are within warranty.
I bought two 16gb models, one sounds great, the other has horrible buzzing/distortion, especially at higher volumes. There's definitely a major difference, so I called google and they immediately offered to send me a replacement. I wonder how many phones have this problem?
Same problem here. Just called Google and they're sending a replacement. Hoping for a buzz-less phone this go around. Love the N4 otherwise.
I had the same issue, posted a thread about it, basically over time it "broke in" so before rushing to RMA I would put another hour or two of calls through the phone at a lower volume and go from there.
i can't say the same about mine. Earpiece seems just right when i turn the volume all the way up, and the speaker i wish was a little louder but it's ok. Buzzing in the earpiece is annoying. Not too loud, constant when the screen is on or off when next to my ear during conversations. None of my phones buzz like that. Nice work, LGoogle.
Same here, one good other is going back to google
I'm still waiting for my replacement.
Today was the first time plugging in a pair of headphones to my N4 and I notice static noise that many have mentioned....
For those who have problems with the earpiece, do you also have this problem with the headphone jack? Are they somehow related?
Sent from my Nexus 4 using xda premium
On my device no buzzing noises.
However earpiece (and speaker) are loud.
For me this is more of an advantage coming from I9100 where I had to ask people to speak loud finally a device to I can hear them!
waiting for my replacement as well. sucks because everything was perfect EXCEPT for the earpiece.
it sounds as if the earpiece speaker is over tuned, making for a buzz everytime the opposing party speaks.
In the same boat here. Ordered two, one is fine, the other has the buzzing earpiece. Mine buzzes no matter what the volume is.
Would I have to wait 6 weeks for a replacement? I have the earpiece problem but I don't wanna wait that long
Sent from my Nexus 4 using Tapatalk 2
hunterhp said:
Would I have to wait 6 weeks for a replacement? I have the earpiece problem but I don't wanna wait that long
Sent from my Nexus 4 using Tapatalk 2
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Mine is shipping sometime this week... I RMAd on Sunday morning
Sent from my Google Nexus 4

[Q] Static during phone calls

I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?
orionsl59 said:
I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?
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Click to collapse
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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I believe I've had this happen on one call that lasted 35 minutes. If it is the same problem and not some other issue (such as signal issue or the other phone/phone user) then it occurred about 3 times in close proximity to each other during the phone call. I've only done about 180 minutes of phone calls so far on the device but haven't had it happen any other time.
youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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Yup. Same problem here. I truly hope it's something that an update can cure. I'd really hate to exchange this phone.
Everything about this phone is absolutely awesome! Except the phone call issue (cutting in and out)
Good thing the telephone app is the least used app on my phone. Lol
Sent from "The ONE"

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
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Click to collapse
Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
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Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Click to collapse
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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Click to collapse
It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

Audio only from top speaker

Hi, I've been using a galaxy s6 but wanted to try the Nexus 6 since has stock Android and bigger screen. But... audio like You Tube, Play movies, Music, everything comes from top speaker grill, not both, I thought this phone has stereo speakers. Is it like that by default or would I have to replace the bottom speaker? Also I can't get text messages notification, always quiet no matter which sound I choose. I get phone ringtones and media but not messages tone. I'm stock right now but was doing same thing with PureNexus rom. Thanks.
If you just got it return it. This is a problem with some N6 phones along with static during calls. I had to return mine about a year ago for both. The new phone has been perfect.
jpeckinp said:
If you just got it return it. This is a problem with some N6 phones along with static during calls. I had to return mine about a year ago for both. The new phone has been perfect.
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Click to collapse
I got it on craigslist and can't get a hold of the guy either, I'll learn from this one. Thought about trying to fix it since parts are kind of cheap and it seemed it's not that hard taking it apart. Thank you for responding.
I get this issue on my N6 sometimes. A restart would fix the issue. I don't know if it's the same case with yours.
Sent from my Nexus 6 using Tapatalk
mannrecaged said:
I get this issue on my N6 sometimes. A restart would fix the issue. I don't know if it's the same case with yours.
Sent from my Nexus 6 using Tapatalk
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Thanks, I've restarted my phone numerous times and nothing.

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