[Q] Static during phone calls - Sprint HTC One (M7)

I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?

orionsl59 said:
I picked up an HTC one yesterday and just started noticing some irregular call quality issues. Lots of static during phone calls. Sounds about the same with wired headsets, bluetooth and speakers. I was wondering if anyone else was experiencing this?
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I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app

youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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I believe I've had this happen on one call that lasted 35 minutes. If it is the same problem and not some other issue (such as signal issue or the other phone/phone user) then it occurred about 3 times in close proximity to each other during the phone call. I've only done about 180 minutes of phone calls so far on the device but haven't had it happen any other time.

youkosnake said:
I havent experienced this, but as a side question has anyone had the audio completely cut out? Ive had it happen during about 10 of the 15 calls ive made since picking up the one. Sometimes it happens as soon as i answer, sometime later in the call. Sometimes it cuts back in, and sometimes it doesnt. Anyone else?
Sent from my HTCONE using xda app-developers app
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Yup. Same problem here. I truly hope it's something that an update can cure. I'd really hate to exchange this phone.
Everything about this phone is absolutely awesome! Except the phone call issue (cutting in and out)
Good thing the telephone app is the least used app on my phone. Lol
Sent from "The ONE"

Related

Bionic dropping calls

Anyone else having problems dropping calls while adjusting earpiece volume?
I was on a call today and dropped call, I kept playing with phone till I figured out the cause. It seems to drop when holding the volume down button. It doesn't drop every time that I hold button, but I can make it drop call eventually if I keep playing with it.
Sent from my DROID BIONIC using XDA App
Take it to a store and have it checked out, that's obviously not supposed to happen and something is wrong.
Your kidding? I thought that was one of the exclusive new features from Motorola.
Sent from my DROID BIONIC using XDA App
Mine has done this. I have been wondering if i press both up and down at the same time. As when you are on a call you are going by feel. Also mine is in a case so it is even harder to feel where they are.
Sent from my mobile
After playing with it more I have found that mine will only do it when the phone is to my ear and or screen blacked out by proximity sensor.
Any one have opinion if it is software or hardware problem?

Phone is acting a bit odd

When my revo turns on it talks and says loss of service and then seconds later the voice comes again and says Verizon wireless. As well as when I make a phone call. Before it goes through the voice says Verizon wireless and then begins to ring. Anyone else have this happening or know how to fix it? I'm not on any custom roms nor have I rooted this phone yet.
Mine did that for one whole day about 2 months ago then stopped. Don't know why though.
Sent from my VS910 4G using xda premium
Any idea what you might have done to stop it. Its been doing it for a few days and its making me a little crazy

[Q] Has anyone gotten complaints about call quality from the person on the other end?

I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
HTC One call quality/connection
mill1321 said:
I have been having issues as well. Just tried to exchange for an S4 at sprint store and they wanted $35 dollar re-stocking fee. Going to deal with online/phone people now. My HTC One is dropping calls, calls are not clear, and lower data connection in the same environment than my old EVO Shift. Wanted the phone to work out, just didn't.
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Mine is working beautifully call quality is awesome on both ends and data conection was faster here in boston when put up against my buddy's s4 (also sprint) there were some issues with speakers and radios on some of the HTC ones... mostly the first batch that went out to people who pre-ordered, myself included, but so far i'm issue free.
be warry of that s4 you picked up by the way many people have reported display issues... don't worry though I believe they are software side... people reported black bars appearing on the screen when scrolling I'm pretty sure it's a simple software bug.
drbadass said:
I'm hoping this problem is just one bad handset and not epidemic, but I have been hearing VERY consistently from other people that they are having trouble understanding what I'm saying. It is not location specific, I generally have full or nearly full service, and I can hear them just perfectly. But I have been hearing from many people that I talk to about this problem.
I'm going to exchange the phone and get a replacement, assuming this is just my phone and not an HTC ONE problem. Has anybody else been hearing this? If so I may regretfully end up with an S4 =\
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Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
raptoro07 said:
Have you got a case on? I was just looking at mine and making sure it has all the right cutouts. Maybe others do not?
Sent from my HTCONE using xda app-developers app
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Didn't have one for the first 5 days, had it the last 2.. same problems consistent throughout.
i'll confess I use a Bluetooth headset, but the very rare occasion I use the handset I've never had an issue
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Same thing here man, I had to change how I usually hold my phone... haha - no big deal
Same here... It's the pinky... Even tested it to make sure. Silly place to put the mike...
Sent from my HTCONE using xda app-developers app
Roman G said:
I was having the same problem, then I realized my pinky was always covering up the microphone. Went 2 days where people were like I can barley hear ya.
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Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
blizzake said:
Your realization just kept me from having to return my phone. Thanks lol
Sent from my HTCONE using Tapatalk 2
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It wasn't the pinky for me. As I stated in another thread, I think it's something to do with over-aggressive or poorly handled background noise cutting, or a major problem with dynamic range control going from loud to soft etc.
started actually using the phone for phone calls this week..I'm hearing "its hard to hear you" and "you sound far away" more then I've ever heard before...
It's definitely not the point for me. It happens all the time, most of my calls are using a airave so I'm wondering if that had something to do with it.
Anyone know if this is a sprint related issue? Should I be exchanging my phone?

[Q] No sound through headphones from time to time

Hi all,
I have a problem with my HTC One. Sometimes the headphones are working, sometimes not. Sometimes it is enough to reboot the phone, sometimes it takes s several reboots. Speakers are working fine. Using a different pair of headphones does not solve the problem. Anyone with a similar problem or a solution?
My guess is that it is a software problem as rebooting helps but not playing around with the headphone jack in the headphone socket. I considered putting a different ROM on it but I am afraid to void warranty what would be bad if the headphone problem is a hardware problem.
Regards
Christian
I've been having the same problem. I rarely use headphones but lately the last few times I have. Its been a hit and miss with it working. Sometimes it'll come on then go back off. Its quite annoying. Turning the headphones or unplugging and plugging back in sometimes helps. I've encountered it on 3 different headsets, a speaker and an fm transmitter. Its actually happening now as I try the headphones that came with my phone and a comp speaker
Sent from my HTCONE using xda app-developers app
When the sound through headphones is working, it is working. It is not disappearing. I am not using the bundled earphones but sennheiser earphones. I used the same headphones on my old galaxy nexus and use them also with my notebook. This is why I know they are working and the HTC One must be the problem. I am unsure if I should return the device and get a new one or just wait for the update with 4.2.2. Probably the problem will be fixed by a new firmware...
Yeah once they connect they usually stay connected. The going on and off only occures when the headphones are plugged in and don't come on to begin with and Im messing with it to get it to come on. Its definitely gotta be a problem within the htc one. Whether software or hardware, I don't know. I'm leaning toward software issue and am going to wait it out and see if 4.2.2 fixes it. I don't use it enough to swap out my nearly perfect htc one with a possible defected one
Sent from my HTCONE using xda app-developers app
Seems we are the only two people having this problem
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
Sent from my HTCONE using xda app-developers app
HermanV0929 said:
It appears that way, but theres probably others that don't use xda or just haven't come across this post yet. It is a fairly new post. Hopefully someone comes across it and has a better insight of the actual problem that causes it to happen and/or confirms 4.2.2 does in fact fix the issue
Sent from my HTCONE using xda app-developers app
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The Update didn't fix my problem. Yesterday the sound was gone again. I will return to the store today.

problem with talk volume when making calls

hello,
I have a weird problem since a couple of days making calls.
The person I call can barely hear me, often not at all no matter how loud I speak.
I thought the mic might be broken but when I do a speach recording it works just fine.
everything else also works.
anyone got an idea about that?
Sounds like a Rom issue, try a clean re-install
nandroid back up first
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
SmiLey497 said:
Try adjusting the phone's position when you're talking.
Sent from my SGH-M919 using Tapatalk 4
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Common fault. I had mine since launch day then a few weeks ago people couldn't hear me unless i was on Speakerphone or with headset on.
Got sent a brand spanker from HTC because they couldn't fix it, three days later the new phone did the same thing...

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