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Yes that's right my less than 24 hour old one is broken. There is a hairline crack that runs from home button to heaphone jack. By the home button there is another small crack too.
The phone was not dopped at all and has been in otterbox commuter, and pretty bc much in my hands all day. I was holding the phone and all of the sudden it cracked. I'm really just at a loss for words and dumbfounded at how this happened.
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Someone maybe got a hold of your phone and dropped it then put it back?
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Just holding it and it cracked? Suuuuure.
Inb4getouttaheresamsung
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Wouldn't want to shake your hand sounds like you have a mean death grip
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I hope you have insurance.
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If you purchased with a credit card such as discovercard, you may be covered by some sort of accidental damage protection.
Pics or it didnt happen...
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I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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gsxrdennis25 said:
I understand it sounds ridiculous, I ran a phone store for many years and heard stories and saw things I wish I didn't. One guy hands me his phone said it doesn't work, I asked if it got wet and he tells me that his cow ate it and then threw it back up again. We go through a lot of purell. I've never had someone tell me it just broke while holding it and trying to take a screen shot, but that's what happened.
I love the phone, it was running without hiccups all day. I don't want a different phone, but I don't want to be looking at a long road of replacements either and I think most of us can agree on that, so I had to share my experience.
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Lmao.... But teacher... My cow ate it!
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motoelliot said:
Pics or it didnt happen...
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When I get to work tomorrow I will post
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There is the defect, and this is turning into quite the process to have replaced
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
D3luSi0n4L said:
The way the crack is so hairline and straight it does seem believable some freak pressure point could have caused this. I have a good feeling we won't be seeing any more of these stories though =P
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I'm pretty sure it was from pressing the home button, I was having some of the issues with the home and back not working properly. If you are having those issues too I would try to get and exchange while you can, hopefully this is just a freak accident.
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gsxrdennis25 said:
There is the defect, and this is turning into quite the process to have replaced
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That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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eXplicit815 said:
That's not a crack in the screen. It looks like a line of pixels went out. Who's replacing it for you? Sprint? Walk into a store and tell them this happened out of nowhere. If you're still within 14 days, they have to replace it.
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It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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gsxrdennis25 said:
It is the internal LCD that is broken, not the outer glass. Sprint is giving me a fight but they will replace it, just sucks waiting and getting the run around. The more I use the phone the worse it's getting.
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From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
I hate to be that guy, but I'll be the second story of "my screen actually did break and I have no idea how".
I will admit, the phone did take a drop off a couch on to tile; but no screen damage was done, just a slight scuff on the landing zone. That was 2 days ago.
Yesterday i'm out with some friends, doing some gardening at his place, and I pull out my phone and there's a hairline crack from the volume buttons to the home button, I'll update with a picture when I find my camera. And now today, when i woke up, I was using my phone and noticed some stuck pixles on the middle top of the screen. I bought the phone on the third and I'm not sure if this kind of thing should be covered or not; if it's even worht calling or going into sprint?
EDIT: LINK TO ALBUM HERE
I couldn't get the pixle since they are so damn small and i don't have a macro lens for the camera.
I don't even know how it could have happend while it was in my pocket or from the fall(last picture) since it wasn't broken at all that day.
I reveretd to stock rom without SU but we cannot removed the tamper markings if i contact sprint what do i do about that?
I am going to agree and say that is a pixel issue. Glass does not crack like that or a LCD screen unless it is intentionally scored.
felacio said:
From the picks it doesn't look physically broken at all, it looks like, what someone else said, like a strip of pixels died. So, that could be a bad flex cable or a screen defect. maybe the otterbox was warping the phone? was it a snug fit?
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this is what I was going to say... I wonder if the case put some kind of pressure on the phone that damaged it or messed with the ribbon cable? or just bad QC
I didn't believe those that said smudges would be problem on this phone, but it definitely is. To top it off, grit is stuck in some of my speaker holes and I've no idea of how to get it out. It sticks out like a sore thumb when the phone is clean...
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Damn that sucks mine has stayed clean for the most part, I don't know what I would do either if mine got like that..The speaker holes are sooo tiny very difficult to get clean..
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I find the black quite hard to keep clean aswell I use alcohol and a cloth to combat the grease but I'm a little OCD
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I have a xtreme full body kit on mine. Completely clear and has 100% clarity. You can't tell there is anything on the front or back. Takes a simple wipe of the phone with a cloth and it shines like new. No case needed.
I have a xtreme full body kit on mine. Completely clear and has 100% clarity. You can't tell there is anything on the front or back. Takes a simple wipe of the phone with a cloth and it shines like new. No case needed.
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Hey would you mind sharing where you got it from? Would be much appreciated.
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I just throw mine in the dishwasher and it gets clean as a whistle. Top shelf only!
Ahh, finally got some replies.
The body isn't much to wipe off, but in having trouble finding something to maybe poke into the grille holes
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themodafokinley said:
Hey would you mind sharing where you got it from? Would be much appreciated.
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Got em off eBay 2 full kits for 8 bucks total and free shipping.
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I just installed xtremegaurd front and back. U can definately tell it's there(as far as the feel). I'm thinking about taking the screen protector off. The back I will leave because I am waiting on my atmosphere case which has a clear back to it so I still can see the back and not worry about debris getting behind and rubbing on the anodization.
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greengoldmello said:
I didn't believe those that said smudges would be problem on this phone, but it definitely is. To top it off, grit is stuck in some of my speaker holes and I've no idea of how to get it out. It sticks out like a sore thumb when the phone is clean...
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Toothbrush on the speaker holes
Sent from my Genesis that does what Nintendon't
tuscani1821 said:
Toothbrush on the speaker holes
Sent from my Genesis that does what Nintendon't
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Piece of tape
Hate to say it but today I dropped my one chipped the two top corners but only the metal. It really was my fault for taking the case off but was surprised to see it didn't take much damage. But anyways how is your HTC one doing condition wise?
The first mark is always the worst. I have yet to do any damage to my phone.... fingers crossed
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I have to say this flimsy ass HTC flip case works
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This happened to mine
Dropped it a couple of times
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cfendrick said:
The first mark is always the worst. I have yet to do any damage to my phone.... fingers crossed
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Same here.
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I agree, the first damage will be the worst, but you won't mind 'em after that.
I think, after a little while, all the tiny chips and nicks and stains and scratches will give the phone a badass, battle-scarred look, because it's aluminum and all. That's just my opinion though.
As nice as the phone looks I put it in a case the day I got it knowing that I'm prone to dropping it
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Mine slid off my lap onto my parents driveway during a bbq. A few scuffs on the back that really bug me. It's now in a commuter case which hides and protects it so the marks are hidden... But I know they are there
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I actually have the tiniest of dents in the aluminium on the back. Not sure when it happened. Its barely noticable but can be felt distinctly with a finger. Sad day
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I have a few chips on the chamfered ... cham.. whatever... part of the aluminum from dropping it in the car and in the house a few times. It's hard to see though.
I don't use screen protectors or cases on any of my devices. Wondering if anyone has any scratches on the gear yet?? If so post a pic.
Has no one scratched the screen
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hhadrian said:
Has no one scratched the screen
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Looks that way... I've yet to see one scratched.
As you say.mine is as good as new
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I have a few this picture was so hard to take you can barely see them
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I got one!!!
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dv8nathan said:
I have a few this picture was so hard to take you can barely see them
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How did it happen? Did the gear hold up better than you thought it would?
Walkin thru a door way ay work. Hit pretty hard. New the moment i hit it i may have scratched it. Its so slight that its not noticable. Actually had a hard time takin picture. Ive dinged it a few other times but thats the only scratch.
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Mine is pretty badly scratched too.. :/
I was bending down to pick up a box at the house and I hit my head into my brick around the door very minor scratch. Is held up a lot better then I had expected
Be careful with those screen protectors, especially the wet kind. I took caution when I spayed the screen but after getting the protector on I noticed to my horror that there was condensation under the camera lens! Fortunately it dried over night and everything seems OK. Maybe instead of spraying the screen I should have used a cotton swab or tissue to apply the wet solution?
Lesson learned and I won't be doing that again!
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penorwood said:
Be careful with those screen protectors, especially the wet kind. I took caution when I spayed the screen but after getting the protector on I noticed to my horror that there was condensation under the camera lens! Fortunately it dried over night and everything seems OK. Maybe instead of spraying the screen I should have used a cotton swab or tissue to apply the wet solution?
Lesson learned and I won't be doing that again!
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As scary as that may seem, it has been common to get condensation under the camera lens. I haven't seen anyone report a permanent issue from it. The condensation can happen just by walking from a cool, dry environment to a hot and humid environment or if you sweat a lot.
penorwood said:
Be careful with those screen protectors, especially the wet kind. I took caution when I spayed the screen but after getting the protector on I noticed to my horror that there was condensation under the camera lens! Fortunately it dried over night and everything seems OK. Maybe instead of spraying the screen I should have used a cotton swab or tissue to apply the wet solution?
Lesson learned and I won't be doing that again!
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I only sprayed the screen protector and not the screen, i cant even tell it's on the screen, perfect and no condesation.
Best Buy
FYI For $40 Best Buy offers scratch protection insurance
Amazon had several types of screen protectors for the gear just not sure how well they stay on.
Sent from my At&t Galaxy S4
Can't show you... tried my best to scratch it but to no avail. Dropped it from 3m (10ft) right onto asphalt with glass first... Only a small mark on the edge not visible only by running a nail on the edge can you feel it.
Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
ive been lucky, dropped mine a few times and its still good, case is pretty beat up but rather it be beat up than the phone.
That sucks man! I guess I have a good case, I've dropped mine a bunch.....first few times I kinda freaked, now nothing happens, and I pick it up! Sorry for your loss.
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Dropped my phone off 3 stories and only got a minimal scuff above my volume rocker.. sorry man
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I've dropped mine a few times and not a single scratch or scuff ...I'm rockin a otterbox defender!
What case do you have?
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I'm using the Incipito Dual Shine Pro, 3 major drops on the corner and no damage to phone. 2 small cracks in the case though. Better the case then the phone I say. Sorry you weren't so lucky op.
Sent from my rooted & s-off'd HTC One, powered by Android Jelly Bean v4.3
I dropped my phone many times now and it has 2 dents in the housing and chips around the edge. Thanks to the HTC Flip Case
Morghan said:
Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
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...aren't you the guy who had chocolate melt into the phone speaker?
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Shattered the corner on mine that's it
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Rimmir said:
...aren't you the guy who had chocolate melt into the phone speaker?
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Lol I think I remember reading that but I can't remember the OP from that
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Morghan said:
Welp broke the screen on my second phone now. Man if you drop these phones on the corner, the screen Is guaranteed to break. Anyone else have a similar experience? I do have a case on these phones by the way.
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actually no not at all.. dropped this guy many many times and have a couple chips in the metal but the screen is fine. Even the other day im running on a tredmill and flap my headphone wire with my arms as im running.. it fell on the belt i kicked it and it still was fine.
hahah
I have a Otterbox Commuter on mine, and it has seen the concrete floor at work several times without consequence. Invest in a better case.
I spilled bong water on mines and my girl scratched it a little with my keys over top speaker other than that no drop damage and trust it's seen it's fair share. #TOUGH
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Rimmir said:
...aren't you the guy who had chocolate melt into the phone speaker?
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Lol I can't believe anyone remembered that. Yeah that was me unfortunately.
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Morghan said:
Sorry for being absent from the thread. new phone and preparing for family vacation.
Lol I can't believe anyone remembered that. Yeah that was me unfortunately.
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I think it was your picture that made me remember
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I have had some serious drops before this and it was fine. It's weird that it ends up being the small drop on the corner that does it.
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Rimmir said:
I think it was your picture that made me remember
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Ahh yes I guess it's a pretty recognizable picture lol
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gutrrob said:
I've dropped mine a few times and not a single scratch or scuff ...I'm rockin a otterbox defender!
What case do you have?
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Cruzerlite XDA case. The thing has has protected my phone multiple times till the corner drop.
Sorry for blowing up the thread. Was busy getting my new phone set up and preparing for Christmas vacation. Just now got around to going through the thread
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Yea even a thin case around the phone will prevent this from happening - it will absorb a lot of impact since its a compressible material...
basically w/o a case if u drop it on the front corners it will likely crack the screen
This is because the impact is abosorbed by the metal- which will not compress, it will just push all the force down to the glass screen and crack it.. if they just had a little bit of rubber or plastic between the metal and the glass it would alleviate the impact enough so that the screen wont crack as easily.
I power slammed my phone and the screen broke. HTC makes crappy phones. I'm buying a iPhone
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