Database Develop

Remove Tampered from bootloader?

Hey guys can you help me here?? I'm completely new to HTC's, this is my first ever it's the HTC One (Vodafone), coming from Galaxy S1 & 2 so rooted them and all that which was so much more easy that this. I got the phone yesterday and in my excitement I unlocked the bootloader, now I've noticed I'm one of the lucky first bath people with the gap at the top and glass popping out slightly and stuck with TAMPERED and UNLOCKED in the bootloader, I can RELOCK but still stuck with TAMPERED, to make matters worse I've now just noticed some dead pixels, yes I'm sure it can get worse.
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
There's no RUU available at the moment I know off to fix this whole mess, so can I at least get rid of TAMPERED I can then RELOCK, pray and hope for the best the guys at the shop will send off the phone and swap it right out.

You need s-off to get rid if those things from the bootloader.
And there is no s-off for the HTC One and no eta
Sent from my HTC One using xda app-developers app

Tachi91 said:
You need s-off to get rid if those things from the bootloader.
And there is no s-off for the HTC One and no eta
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Cheers..
The only other thing that might do it would be an RUU, but I don't see any around.
I've to bring the phone back on Monday, so just play along and hopefully I'll get the phone swapped out.

If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.

gbyrne2011 said:
If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.
Click to expand...
Click to collapse
Yes, that is the beauty of Nexus devices, fastboot oem lock restores factory settings for warranty swap.

gbyrne2011 said:
If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.
Click to expand...
Click to collapse
You agreed to the terms and conditions on htcdev so yea.... Anyways play stupid and hope they don't bother or notice checking the bootloader
Sent from my HTC One using xda app-developers app

Tachi91 said:
You agreed to the terms and conditions on htcdev so yea.... Anyways play stupid and hope they don't bother or notice checking the bootloader
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Oh I know, I'm not blame shifting to HTC 100% as I did make the decision, but are they making it hard, lol. The killer thing is I've entered into a 2 year contract so if they don't take it back, I'm stuck with this phone for a bit.

gbyrne2011 said:
Hey guys can you help me here?? I'm completely new to HTC's, this is my first ever it's the HTC One (Vodafone), coming from Galaxy S1 & 2 so rooted them and all that which was so much more easy that this. I got the phone yesterday and in my excitement I unlocked the bootloader, now I've noticed I'm one of the lucky first bath people with the gap at the top and glass popping out slightly and stuck with TAMPERED and UNLOCKED in the bootloader, I can RELOCK but still stuck with TAMPERED, to make matters worse I've now just noticed some dead pixels, yes I'm sure it can get worse.
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
There's no RUU available at the moment I know off to fix this whole mess, so can I at least get rid of TAMPERED I can then RELOCK, pray and hope for the best the guys at the shop will send off the phone and swap it right out.
Click to expand...
Click to collapse
There is an RUU which came out for the developer edition yesterday night. It is available from HTCDev.
Sango2 said:
The factory image for the Developer Edition is on HTCDev.
http://www.htcdev.com/devcenter/downloads
Click to expand...
Click to collapse

Sango2 said:
There is an RUU which came out for the developer edition yesterday night. It is available from HTCDev.
Click to expand...
Click to collapse
Will that wipe all of this info though?
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
If I ran the RUU, could I run the OTA and bring it back to the latest belonging to Vodafone?

gbyrne2011 said:
Will that wipe all of this info though?
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
If I ran the RUU, could I run the OTA and bring it back to the latest belonging to Vodafone?
Click to expand...
Click to collapse
I believe this is a wipe only and would not bring the latest for Vodafone since it's for the developer edition.

Sango2 said:
I believe this is a wipe only and would not bring the latest for Vodafone since it's for the developer edition.
Click to expand...
Click to collapse
****, so I'm screwed if the shop checked the bootloader, lol. Great why did I unlock the damn thing.

gbyrne2011 said:
****, so I'm screwed if the shop checked the bootloader, lol. Great why did I unlock the damn thing.
Click to expand...
Click to collapse
I would say wait for a while if you can. Eventually they may release the one you need since they released the developer yesterday, others would soon follow.

Sango2 said:
I would say wait for a while if you can. Eventually they may release the one you need since they released the developer yesterday, others would soon follow.
Click to expand...
Click to collapse
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.

they can't do you much in EU, because there are consumer protection laws in place. if they don't repair your phone you have right to demand that they need to prove you that you destroyed your device with softwar. hardware faults are rarely caused by software...
try playing dumb as someone suggested already

stirkac said:
they can't do you much in EU, because there are consumer protection laws in place. if they don't repair your phone you have right to demand that they need to prove you that you destroyed your device with softwar. hardware faults are rarely caused by software...
try playing dumb as someone suggested already
Click to expand...
Click to collapse
To be honest the main reason I was bringing it back was because the top part of the glass was sightly sticking out which is annoying, that's a build issue and now there's a stuck pixel, tried the programs but do those even work or whats a decent timeframe to run them for ?
I do believe if it's software related the warranty then should be voided if the bootloader is unlocked but these are clearly build related.

gbyrne2011 said:
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.
Click to expand...
Click to collapse
This is my first HTC as well.
In a way it's a second with HTC since I was helping a family relative debranding her HTC One S (US T-Mobile version) recently and I gotten the tampered message as well. I followed this guide for that phone and it went away.
http://forum.xda-developers.com/showthread.php?t=2160962

Unlocking the bootloader cannot affect HTCs build quality, same with the dead pixels. You can still return the phone to HTC under RMA even after unlocking the bootloader. No where on HTCs dev site does it say you will completely lose warranty by unlocking, just some aspects. They will take the phone in and assess the problem, which in your case should be fine, as rooting a phone cannot make the screen pop out and kill pixels contact HTC about the issue, some guy had a similar issue with his One and they sent him a new one!
Sent from my HTC One using XDA Premium HD app

gbyrne2011 said:
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.
Click to expand...
Click to collapse
Should be still relocked
Sent from my HTC One using xda premium

In Europe they can only refuse warranty if the software messes the phone. If a locked phone decides to brick itself, they have to repair it, if YOU brick it its hard cheese. Any hardware failure is still HTCs problem.

I love you guys
Sorry I can't thank your posts as I'm limited to 8 per day.

[Q] Help! Test device?! HTC ONE issues

Hi all, im a newbie to the forum and android so please be patient with my lack of knowledge! Basically, my problem is as follows when I am trying to update my fresh out the box HTC One:
"Variant system version"
" We have determined that your phone may be running a modified version of its system software. For your protection we cannot update your phone. Please revert your phone to official HTC system software to update your phone. If you did not modify your system software or would like help reverting your system, please contact us via the support section at HTC"
So far I have determined, the device is "locked" and "S-Off". I also noticed it said "this is a test device" somewhere. How do I get rid of this? Is there an easy way to wipe it all and have the software which the HTC One is meant to come with?
Please help!

Same thing
I have exactly the same issue with my new HTC one (received yesterday) - I wonder if HTC have sent out a bunch of phones with the wrong firmware on?
Are any other one users able to comment on whether this is normal / usual behaviour?
Thanks!

It seems to me ,as your phone was flashed by the seller, can be for a debranding or or for other reasonl

rt1990 said:
Hi all, im a newbie to the forum and android so please be patient with my lack of knowledge! Basically, my problem is as follows when I am trying to update my fresh out the box HTC One:
"Variant system version"
" We have determined that your phone may be running a modified version of its system software. For your protection we cannot update your phone. Please revert your phone to official HTC system software to update your phone. If you did not modify your system software or would like help reverting your system, please contact us via the support section at HTC"
So far I have determined, the device is "locked" and "S-Off". I also noticed it said "this is a test device" somewhere. How do I get rid of this? Is there an easy way to wipe it all and have the software which the HTC One is meant to come with?
Please help!
Click to expand...
Click to collapse
jon5 said:
I have exactly the same issue with my new HTC one (received yesterday) - I wonder if HTC have sent out a bunch of phones with the wrong firmware on?
Are any other one users able to comment on whether this is normal / usual behaviour?
Thanks!
Click to expand...
Click to collapse
Can you guys enter the bootloader and see what you have...... to do this power off the phone then press and hold volume down button then power button keeping volume down pressed
You should see something like the image attached.
Let us know what you get

Bootloader
rider5512 said:
Can you guys enter the bootloader and see what you have...... to do this power off the phone then press and hold volume down button then power button keeping volume down pressed
You should see something like the image attached.
Let us know what you get
Click to expand...
Click to collapse
Ok - I get :
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
... The phone was purchased directly from amazon.co.uk (not the marketplace), so I wouldn't have expected any "funny business"!...

jon5 said:
Ok - I get :
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
... The phone was purchased directly from amazon.co.uk (not the marketplace), so I wouldn't have expected any "funny business"!...
Click to expand...
Click to collapse
I have exactly the same problem with my supposed SIM free HTC One from Amazon UK (not marketplace!). My bootloader info is exactly the same as yours and I am having the same software update problem. Any help is appreciated, or else I'm returning this to Amazon UK!

jon5 said:
Ok - I get :
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
... The phone was purchased directly from amazon.co.uk (not the marketplace), so I wouldn't have expected any "funny business"!...
Click to expand...
Click to collapse
What is the S/W build if you go into Settings>About phone>Software information? e.g. 1.28.161.1

jsvoon said:
I have exactly the same problem with my supposed SIM free HTC One from Amazon UK (not marketplace!). My bootloader info is exactly the same as yours and I am having the same software update problem. Any help is appreciated, or else I'm returning this to Amazon UK!
Click to expand...
Click to collapse
jon5 said:
Ok - I get :
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
... The phone was purchased directly from amazon.co.uk (not the marketplace), so I wouldn't have expected any "funny business"!...
Click to expand...
Click to collapse
Thanks guys... I wanted you to check as there are fakes around but these seem to be genuine.
HTC__001 are the WWE edition but the radio is not one I've seen before and the fact they are supplied s-off is extremely unusual.
The problems trying to update via OTA usually occur when the bootloader has been unlocked and a custom recovery installed but this is not the case here.
One more thing to check... look in settings>about>software information>more and let me know what the build number is.
To be honest though it's looking like you'll have to get back to Amazon on this or contact HTC.

In this case the software version doesn't approach to MID/CID.
Most likely, someone (seller? ) used the wrong CID for current software, or flashed improper software trying to make phone debranding.
Return phone to the seller ! In this phone the informal interference was made.
HTC doesn't sell phones with S-OFF!

rider5512 said:
Thanks guys... I wanted you to check as there are fakes around but these seem to be genuine.
HTC__001 are the WWE edition but the radio is not one I've seen before and the fact they are supplied s-off is extremely unusual.
The problems trying to update via OTA usually occur when the bootloader has been unlocked and a custom recovery installed but this is not the case here.
One more thing to check... look in settings>about>software information>more and let me know what the build number is.
To be honest though it's looking like you'll have to get back to Amazon on this or contact HTC.
Click to expand...
Click to collapse
Build number
1.28.161.7 CL162357 release-keys

jon5 said:
Build number
1.28.161.7 CL162357 release-keys
Click to expand...
Click to collapse
Ok.... that's completely wrong.... it's a Vodafone software build. That's why the software won't update... 1.28.161.7 and HTC__001 is a mismatch!
It looks like you've purchased a refurbished phone sold to you as new so I'd get on to Amazon if I we're you.

jon5 said:
Build number
1.28.161.7 CL162357 release-keys
Click to expand...
Click to collapse
The current software version seems like Vodafone .
Current CID - HTC__001 this is HTC -WWE
doesn't approach !

Same issue here supplied by Amazon uk.
Mulling over to return or keep as may want to install custom rom in the future.
Amazon have sold out so prices seem to be about £50 higher now and are market sellers.

rgvsean said:
Same issue here supplied by Amazon uk.
Mulling over to return or keep as may want to install custom rom in the future.
Amazon have sold out so prices seem to be about £50 higher now and are market sellers.
Click to expand...
Click to collapse
It doesn't matter if it's £50 more they should still replace it with a valid phone.
You could load a custom rom but what happens if you need to make a warranty claim?

They can't replace they've run out. Going back for refund. I will leave review on Amazon to warn others.
Lady on phone assured me it was a new item.
Anyway will get refund and try to buy elsewhere because it's a lovely phone.

Are these 'new' phones from amazon being packaged as new phones? With the cellophane boxes and plastic wrappers around the phone, etc?
Sent from my HTC One using xda premium

I was initially suspicious to see HTC label cut and a clear round sealing patch over it. Thought maybe it had been a distance selling return, ie change of mind. I guess that's what I wanted to think instead of returning right away.

rgvsean said:
I was initially suspicious to see HTC label cut and a clear round sealing patch over it. Thought maybe it had been a distance selling return, ie change of mind. I guess that's what I wanted to think instead of returning right away.
Click to expand...
Click to collapse
Might be worth reporting this to your local Trading Standards office.... this is definitely dodgy

You're possibly right but it's easier to move on and not buy from Amazon in future.
I'll put a review on there once I get the money back.
Meanwhile need to order a new one as can't put my sim back in the old phone due to cutting it down

rgvsean said:
You're possibly right but it's easier to move on and not buy from Amazon in future.
I'll put a review on there once I get the money back.
Meanwhile need to order a new one as can't put my sim back in the old phone due to cutting it down
Click to expand...
Click to collapse
If you have a local phone retailer you should be able to get a sim adaptor which will let you put it in your old phone for now.

[Q] No TV app on brand new htc one.how do i get it?

Just bought my HTC one last week and after set up realized the TV app was not there.
What should i do to fix this problem?would a factory reset alone do or is there something else i need to do?
Running android 4.1.2( yes still no update here )
MID # PN07110
software number: 1.36.599.1

That's weird. I'd try a factory reset and see if it comes back. Other then that idk

Maybe the phone was used and the previous owner deactivated TV? Can you find it in Settings - Apps - All as deactivated?
Sent from my HTC One

xile6 said:
That's weird. I'd try a factory reset and see if it comes back. Other then that idk
Click to expand...
Click to collapse
Just did a factory reset and didn't work...didn't erase phone data though but doubt that should've affected
it....
.vermilion said:
Maybe the phone was used and the previous owner deactivated TV? Can you find it in Settings - Apps - All as deactivated?
Sent from my HTC One
Click to expand...
Click to collapse
It's not used bought it brand new sealed box and everything. Checked under all apps and its not there...this is really weird cuz it seems to only be my phone that didn't come with it :S
anyway i found this apk on the forums here with the tv app:
http://forum.xda-developers.com/showthread.php?p=40949629
Can someone confirm if it's legit?
and all i need to do is download the apk to my phone and install it and it would work?
or is there somewhere else i can find the apk?

Same Problem And No Solution...
I got my HTC one 2 weeks back since then waiting for an update of 4.2.2 but it is not coming and there is no tv app installed in the app drawer...
My question is: Is it due to our MID and Software numbers... do they tell us something?
Mine is the same as the original OP: MID # PN07110, Software number: 1.36.599.

Maybe change your CID to HTC_001 or 1111111. I think your country's carrier might have blocked it. Each CID has a slightly tweaked rom.

aooga said:
Maybe change your CID to HTC_001 or 1111111. I think your country's carrier might have blocked it. Each CID has a slightly tweaked rom.
Click to expand...
Click to collapse
Well what i understand from your reply is if i change my CID to O2-UK O2___001 which is for UK (and i believe HTC has released the 4.2.2 for UK) i will be able to receive the updates as well??? That's it ? No S-Off No Rooting Required right?
Currently my CID is HTC__332

harisjd said:
Well what i understand from your reply is if i change my CID to O2-UK O2___001 which is for UK (and i believe HTC has released the 4.2.2 for UK) i will be able to receive the updates as well??? That's it ? No S-Off No Rooting Required right?
Currently my CID is HTC__332
Click to expand...
Click to collapse
Well you need soff to change the cid so...
Sent from my HTC One using Tapatalk 4 Beta

aooga said:
Well you need soff to change the cid so...
Sent from my HTC One using Tapatalk 4 Beta
Click to expand...
Click to collapse
Ok.. well i didnt wanted to tamper with the phone so early in his life... but i guess i have no choice left... what about the part of getting updates by changing CID to Uk one?

i have that same problem
laziboi87 said:
Just bought my HTC one last week and after set up realized the TV app was not there.
What should i do to fix this problem?would a factory reset alone do or is there something else i need to do?
Running android 4.1.2( yes still no update here )
MID # PN07110
software number: 1.36.599.1
Click to expand...
Click to collapse
Hey I got my HTC one yesterday.. same MID # and software number and 4.1.2, and I have the exact same problem.
Do you know how to fix it yet?

Why not just ask the retailer where you light it before tampering with the phone or call HTC.
Sent from my HTC One using xda app-developers app

eduardo.ocando22 said:
Hey I got my HTC one yesterday.. same MID # and software number and 4.1.2, and I have the exact same problem.
Do you know how to fix it yet?
Click to expand...
Click to collapse
Had the same problem brand new device received last week from ebay, HTC One M7_U CID HTC_332 with software x.xx.599.x
This Phone CID is apparently linked to American Latina region and does not include Sense TV, HDR functions in camera app and many languages pack are missing.
What I did to resolve my problem (with help from xda members)
1-Unlock your bootloader: http://www.youtube.com/watch?v=xuIq0gmYpFA (xda official video)
2- Install twrp recovery + Root your device: http://www.youtube.com/watch?v=EE6F-4KjR9I
3-Gain S-Off with Revone: http://forum.xda-developers.com/showthread.php?t=2314582
4- Change you CID (HTC__332) to supercid (11111111) 8 times 1 (fastboot oem writecid 11111111) http://forum.xda-developers.com/showthread.php?t=2317536
change your MID: http://forum.xda-developers.com/showthread.php?t=2322820
5-Download and run that RUU: http://bugsylawson.com/files/file/1822-ruu-m7-ul-jb-50-htc-europe-1284017-radio-4a13323127-1031113105-release-310878-signedexe/ more info on this page on how to run RUU: http://forum.xda-developers.com/showthread.php?t=2207874 At this point you device is now stock as an international device with Sense TV.
6-Change you CID again to obtain OTA update: Change you cid (previously super cid 11111111 to HTC__001) (thanks to Guich xda member)
7- Relock you bootloader (to obtain OTA): fastboot oem lock
8- update your device from OTA updates
9- enjoy devices and re-install twrp/root if needed!
****** NOTE THAT THIS WORKED FOR ME, I'M NOT RESPONSIBLE IF YOU BRICK YOUR DEVICE **********

[Q] WIND MOBILE HTC ONE Stock Rom/RUU Help

Hey guys,
so i kinda messed up as i forgot to create a full backup of the Stock ROM when i got this device, i got the device and instantly put Google edition on it and i wanna have the Stock ROM that came with the device just in case for warranty purposes. I don't know if it's the same as T-Mobile ROM, The Device Is AWS HSPA Compatible. Device is M7_UL PVT SHIP RH. I'm basically looking for the RUU to bring it back to completely stock in the future.
If anyone can please refer me to something, it would be greatly appreciated and i have seen the Collections of RUU but doesn't know which one is for this device, Thank you

I was looking for the same thing. It seems no one has the RUU for this device. I have looked all over the net and there is nothing. Have you had better luck?
Mocheen said:
Hey guys,
so i kinda messed up as i forgot to create a full backup of the Stock ROM when i got this device, i got the device and instantly put Google edition on it and i wanna have the Stock ROM that came with the device just in case for warranty purposes. I don't know if it's the same as T-Mobile ROM, The Device Is AWS HSPA Compatible. Device is M7_UL PVT SHIP RH. I'm basically looking for the RUU to bring it back to completely stock in the future.
If anyone can please refer me to something, it would be greatly appreciated and i have seen the Collections of RUU but doesn't know which one is for this device, Thank you
Click to expand...
Click to collapse

T-Mobile version
bfrye26 said:
I was looking for the same thing. It seems no one has the RUU for this device. I have looked all over the net and there is nothing. Have you had better luck?
Click to expand...
Click to collapse
I have a T-Mobile HTC one currently working with wind mobile, how can I back the ROM up

Any results for this RUU? Really need it. Please help. Thanks.

I purchased a used one, and need to revert it to stock so I can sim unlock it.
Hopefully someone has something...

Install a sense based ROM. You can unlock it
sent from my mobile device

Can't find software update in menu

I just got my brand new unbranded HTC One here in Dubai. After starting the phone, I went to the 'about' phone section to know the current Android OS (4.1.2) and do an update but I can't find 'software update' in the menu. My S/N is FA344S901281.
I forgot to mention that on the Tell HTC, it was written "this is a test device". Please I need help with this problem.
Sent from my HTC Desire HD A9191 using xda premium

scorror said:
I just got my brand new unbranded HTC One here in Dubai. After starting the phone, I went to the 'about' phone section to know the current Android OS (4.1.2) and do an update but I can't find 'software update' in the menu. My S/N is FA344S901281.
I forgot to mention that on the Tell HTC, it was written "this is a test device". Please I need help with this problem.
Sent from my HTC Desire HD A9191 using xda premium
Click to expand...
Click to collapse
So you bought a used device?
Go into the bootloader by longpressing power + volume down till it reboots...still hold the buttons still the bootloader appears.
What does it state at the top.
Locked or unlocked?
Seems there's a custom rom on your device?
To fix it, you could simply run a RUU to restore to stock.

It is a brand new device. It says "locked". M7_UL PVT SHIP S-OFF RH; CID-11111111; HBOOT-1.54.0000; RADIO-4A.17.3250.14; OS- 5.29.401.13; eMMC-boot 2048MB; Jun 22 2013, 00:54:00 12857

Can anyone help out or explain?

scorror said:
I forgot to mention that on the Tell HTC, it was written "this is a test device". Please I need help with this problem.
Click to expand...
Click to collapse
Thats because your phone is S-Off !!

scorror said:
It is a brand new device. It says "locked". M7_UL PVT SHIP S-OFF RH; CID-11111111; HBOOT-1.54.0000; RADIO-4A.17.3250.14; OS- 5.29.401.13; eMMC-boot 2048MB; Jun 22 2013, 00:54:00 12857
Click to expand...
Click to collapse
This is not a new device.
Hate to be the bearer of bad new but im afraid if it has CID of 11111111 that means your handset has been hacked to have the security turned
off the CID (Customer ID) changed to a universal one and then the more than likely a reverse engineered hboot to reset the tampered flag and set the HBOOT back to **LOCKED**
What network do you want to be on and which country do you live in and i might be able to guide you through it.
Regards
kris

CID is Carrier ID, keep it as 11111111 (SuperCID), download CIDGetter from Play Store, once it sees SuperCID, it will pull the original CID from a secondary partition, then you will know where your phone came from.

It means it was s-off from manufacturer.

scorror said:
It means it was s-off from manufacturer.
Click to expand...
Click to collapse
nope, 100% used phone (or at least the guy at the shop did it), you may get an s-off device (highly unlikely) but not SuperCID. download CIDGetter and tell us what your real CID is

It says CID is 11111111 from CID getter.
Sent from my HTC One using xda premium

scorror said:
It says CID is 11111111 from CID getter.
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oh, the guy is good!! he probably changed CIDs in all partitions.
okay, so here's what your gonna have to do:
1- post a "fastboot getvar all" (remove IMEI and s/n)
2- post a screenshot of bootloader
3- post a screenshot of Settings -> About -> Software information
4- where/what do you want your phone to be

@nkk71 could you put me through the steps on how to do each of the tasks.
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scorror said:
@nkk71 could you put me through the steps on how to do each of the tasks.
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Hey man, dont take this the wrong way, I really mean no offense, but it seems you are not familiar with what I posted, so I don't think you should be attempting this.
I would recommend you take it back to the shop (or any experienced shop), and they can fix it for you.
Again, no offense intended.

(4) I will be using the phone in Nigeria on Etisalat network.
Q1: I don't know how to do that. Could you guide me.
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@nkk71 No, I'm not offended. I've posted what you requested except Q1.
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scorror said:
(4) I will be using the phone in Nigeria on Etisalat network.
Q1: I don't know how to do that. Could you guide me.
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Trust me when I say: go to a phone shop, and let them fix it
if you're not familiar with adb sdk, fastboot, custom recovery, etc. you should not be doing this. someone with a little experience in the phone shop, could have your phone perfect in less than half an hour.

scorror said:
@nkk71 No, I'm not offended. I've posted what you requested except Q1.
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It definitely appears to have been tampered with prior to you buying it
As @nkk71 says, the phone the chances of the phone being s-off are slim, and there is no way the phone would have that CID.
Also, the hboot is version 1.54, and your android version is 4.1.2 - the hboot for that should be 1.44 i think?
Take it back - demand a refund

klashnikoff said:
This is not a new device.
Hate to be the bearer of bad new but im afraid if it has CID of 11111111 that means your handset has been hacked to have the security turned
off the CID (Customer ID) changed to a universal one and then the more than likely a reverse engineered hboot to reset the tampered flag and set the HBOOT back to **LOCKED**
What network do you want to be on and which country do you live in and i might be able to guide you through it.
Regards
kris
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I want to be on Etisalat network in Nigeria.
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stovie_steve said:
It definitely appears to have been tampered with prior to you buying it
As @nkk71 says, the phone the chances of the phone being s-off are slim, and there is no way the phone would have that CID.
Also, the hboot is version 1.54, and your android version is 4.1.2 - the hboot for that should be 1.44 i think?
Take it back - demand a refund
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hi @stovie_steve, have you seen the firmware (on the bootloader screenshot) !!

Can't find software updates on my HTC one
nkk71 said:
hi @stovie_steve, have you seen the firmware (on the bootloader screenshot) !!
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Unfortunately due to your network and location i doubt their will be an RUU for your device so you going to have to do a bit of leg work to get latest updates on your phone.
Give me 5 minutes and I will post a guide on what you need to do.
Regards
Kris