Hey guys can you help me here?? I'm completely new to HTC's, this is my first ever it's the HTC One (Vodafone), coming from Galaxy S1 & 2 so rooted them and all that which was so much more easy that this. I got the phone yesterday and in my excitement I unlocked the bootloader, now I've noticed I'm one of the lucky first bath people with the gap at the top and glass popping out slightly and stuck with TAMPERED and UNLOCKED in the bootloader, I can RELOCK but still stuck with TAMPERED, to make matters worse I've now just noticed some dead pixels, yes I'm sure it can get worse.
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
There's no RUU available at the moment I know off to fix this whole mess, so can I at least get rid of TAMPERED I can then RELOCK, pray and hope for the best the guys at the shop will send off the phone and swap it right out.
You need s-off to get rid if those things from the bootloader.
And there is no s-off for the HTC One and no eta
Sent from my HTC One using xda app-developers app
Tachi91 said:
You need s-off to get rid if those things from the bootloader.
And there is no s-off for the HTC One and no eta
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Cheers..
The only other thing that might do it would be an RUU, but I don't see any around.
I've to bring the phone back on Monday, so just play along and hopefully I'll get the phone swapped out.
If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.
gbyrne2011 said:
If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.
Click to expand...
Click to collapse
Yes, that is the beauty of Nexus devices, fastboot oem lock restores factory settings for warranty swap.
gbyrne2011 said:
If by some miracle I do get this swapped out, I'm never touching the bootloader again. I'll just have to deal with ads, this **** is unreal. Never had it before with Galaxy phones, simple factory restore and back to warranty.
Click to expand...
Click to collapse
You agreed to the terms and conditions on htcdev so yea.... Anyways play stupid and hope they don't bother or notice checking the bootloader
Sent from my HTC One using xda app-developers app
Tachi91 said:
You agreed to the terms and conditions on htcdev so yea.... Anyways play stupid and hope they don't bother or notice checking the bootloader
Sent from my HTC One using xda app-developers app
Click to expand...
Click to collapse
Oh I know, I'm not blame shifting to HTC 100% as I did make the decision, but are they making it hard, lol. The killer thing is I've entered into a 2 year contract so if they don't take it back, I'm stuck with this phone for a bit.
gbyrne2011 said:
Hey guys can you help me here?? I'm completely new to HTC's, this is my first ever it's the HTC One (Vodafone), coming from Galaxy S1 & 2 so rooted them and all that which was so much more easy that this. I got the phone yesterday and in my excitement I unlocked the bootloader, now I've noticed I'm one of the lucky first bath people with the gap at the top and glass popping out slightly and stuck with TAMPERED and UNLOCKED in the bootloader, I can RELOCK but still stuck with TAMPERED, to make matters worse I've now just noticed some dead pixels, yes I'm sure it can get worse.
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
There's no RUU available at the moment I know off to fix this whole mess, so can I at least get rid of TAMPERED I can then RELOCK, pray and hope for the best the guys at the shop will send off the phone and swap it right out.
Click to expand...
Click to collapse
There is an RUU which came out for the developer edition yesterday night. It is available from HTCDev.
Sango2 said:
The factory image for the Developer Edition is on HTCDev.
http://www.htcdev.com/devcenter/downloads
Click to expand...
Click to collapse
Sango2 said:
There is an RUU which came out for the developer edition yesterday night. It is available from HTCDev.
Click to expand...
Click to collapse
Will that wipe all of this info though?
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
If I ran the RUU, could I run the OTA and bring it back to the latest belonging to Vodafone?
gbyrne2011 said:
Will that wipe all of this info though?
M7_UL PVT SHIP S-On RH (Vodafone Ireland)
HBOOT-1.44.0000
RADIO-4A.14.3250.13
If I ran the RUU, could I run the OTA and bring it back to the latest belonging to Vodafone?
Click to expand...
Click to collapse
I believe this is a wipe only and would not bring the latest for Vodafone since it's for the developer edition.
Sango2 said:
I believe this is a wipe only and would not bring the latest for Vodafone since it's for the developer edition.
Click to expand...
Click to collapse
****, so I'm screwed if the shop checked the bootloader, lol. Great why did I unlock the damn thing.
gbyrne2011 said:
****, so I'm screwed if the shop checked the bootloader, lol. Great why did I unlock the damn thing.
Click to expand...
Click to collapse
I would say wait for a while if you can. Eventually they may release the one you need since they released the developer yesterday, others would soon follow.
Sango2 said:
I would say wait for a while if you can. Eventually they may release the one you need since they released the developer yesterday, others would soon follow.
Click to expand...
Click to collapse
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.
they can't do you much in EU, because there are consumer protection laws in place. if they don't repair your phone you have right to demand that they need to prove you that you destroyed your device with softwar. hardware faults are rarely caused by software...
try playing dumb as someone suggested already
stirkac said:
they can't do you much in EU, because there are consumer protection laws in place. if they don't repair your phone you have right to demand that they need to prove you that you destroyed your device with softwar. hardware faults are rarely caused by software...
try playing dumb as someone suggested already
Click to expand...
Click to collapse
To be honest the main reason I was bringing it back was because the top part of the glass was sightly sticking out which is annoying, that's a build issue and now there's a stuck pixel, tried the programs but do those even work or whats a decent timeframe to run them for ?
I do believe if it's software related the warranty then should be voided if the bootloader is unlocked but these are clearly build related.
gbyrne2011 said:
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.
Click to expand...
Click to collapse
This is my first HTC as well.
In a way it's a second with HTC since I was helping a family relative debranding her HTC One S (US T-Mobile version) recently and I gotten the tampered message as well. I followed this guide for that phone and it went away.
http://forum.xda-developers.com/showthread.php?t=2160962
Unlocking the bootloader cannot affect HTCs build quality, same with the dead pixels. You can still return the phone to HTC under RMA even after unlocking the bootloader. No where on HTCs dev site does it say you will completely lose warranty by unlocking, just some aspects. They will take the phone in and assess the problem, which in your case should be fine, as rooting a phone cannot make the screen pop out and kill pixels contact HTC about the issue, some guy had a similar issue with his One and they sent him a new one!
Sent from my HTC One using XDA Premium HD app
gbyrne2011 said:
Yeah I was thinking of doing that. With the correct RUU it would remove the TAMPARED and the RELOCKED and have it set to just LOCKED is that correct? Just want to be sure as again this is my first HTC.
Thanks again for your help.
Click to expand...
Click to collapse
Should be still relocked
Sent from my HTC One using xda premium
In Europe they can only refuse warranty if the software messes the phone. If a locked phone decides to brick itself, they have to repair it, if YOU brick it its hard cheese. Any hardware failure is still HTCs problem.
I love you guys
Sorry I can't thank your posts as I'm limited to 8 per day.
Related
Just been trying and failing to use the new rooting method that doesn't unlock the bootloader, when I noticed that when in FASTBOOT & HBOOT, the first line of text reads:
NEXUSONE PVT SHIP S-OFF
Now, I am certain I had checked this before and it was S-ON, but I can't remember if this was before I had sent it back to HTC for a repair, or maybe it is due to installing the pre-release 2.2 update.zips?
Either way, is this of any use to anyone?
its S-ON for me and im on stock frf72
are you sure you dont have a holiday nexus (phones given to employees and special prelease testing)
If it was a holiday phone it would say ENG S-OFF, not SHIP S-OFF
Ps. This was in development a minute ago... I put it there for a reason lol
ATT band phone, rooted, 2.2, S-ON
Rusty! said:
If it was a holiday phone it would say ENG S-OFF, not SHIP S-OFF
Ps. This was in development a minute ago... I put it there for a reason lol
Click to expand...
Click to collapse
Engineering phone & Holiday phone are not the same thing.
Oh, I thought they both had the 768Kb SPL?
Either way, mine was bought from Google in late Jan, standard battery cover and the SPL 100% used to be S-ON.
Is this really of no use to anyone? I thought it might be handy for the relocking bootloader quest?
Rusty! said:
Is this really of no use to anyone? I thought it might be handy for the relocking bootloader quest?
Click to expand...
Click to collapse
well if you sent it in to get it that way...its not gonna help much since we cant make a full image of the phone. are u unlocked now? can you relock?
Ah didn't know that it couldn't be dumped, just assumed it could be after reading that some folks had got their hands on the ENG SPL. Guess this is a non-starter then. Bugger.
Also I can't be sure that it is down to HTC, but it's all I can think of that would have changed it.
knightnz said:
Engineering phone & Holiday phone are not the same thing.
Click to expand...
Click to collapse
My N1 is running stock build ERD56C with bootloader locked - HBOOT says ENG S-OFF.
My battery cover has the AndroidBug waving the flag with the link to the holiday phone game on it and my bootanimation is the one that's included in the latest CyanogenMod 6 release (you may have frequented those threads about that, I pulled the anim out of my phone and posted it on Modaco - not sure if it was my bootanim the cyanogen guys used tho?! link: http://android.modaco.com/content/google-nexus-one-nexusone-modaco-com/311351/build-version-erd56c/).
Anyway, I've been told by a few folks that I've got a holiday phone but I guess if I'm ENG S-OFF then it must be an engineering one? Certainly it didn't seem like my bootanimation had been widely seen before...
Question is, may my phone be any use in the quest to relock the bootloader?
Rusty! said:
Ah didn't know that it couldn't be dumped, just assumed it could be after reading that some folks had got their hands on the ENG SPL. Guess this is a non-starter then. Bugger.
Also I can't be sure that it is down to HTC, but it's all I can think of that would have changed it.
Click to expand...
Click to collapse
it MAY be possible. I remember that we got a hold of the Engineering SPL for the G1 when one of the Devs got their g1 back with the eng spl still on it
Interesting.
Well if anyone knows what commands need typing to try, post away!
OP this may by the rumor about FRF91 fixing the non-unlocked rooting method that surfaced with FRF72. I cannot confirm this though.
Er, what's that got to do with S-OFF SPLs?
Hi,
I'm a HTC and Android newbie in the UK. I recently purchased a sim free HTC One from Amazon UK. Here is my current software information:
Android Version: 4.1.2
HTC Sense Version: 5.0
Software number: 1.28.161.7
I have never rooted the phone, so this is the factory setting.
I did a software update check and I was informed that software update 1.29.161.11 (228.36MB) is available, but once it is downloaded, it won't install with the message that it is a Variant System Version. This is strange as I never changed the software as it is straight out of the box!
Here are some info from HBOOT:
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
Even with hard reset, the problem still exists. I also noticed that it comes with some Vodafone UK specific app pre-installed such as Discover and Updates.
How do I get the software update to work? I want to get the latest 4.2.2 Jelly Bean and I don't want any of the Vodafone junk on my supposedly Sim Free phone!
Thanks.
It's not straight out of the box...
Looks like maybe someone had the phone, ran S-OFF, changed the CID, ran a Vodafone RUU or backup to get back to 'stock' so they could sell it, then changed to CID HTC__001.
Nevertheless, if it was straight out of the box it would be S-ON.
Edit: or had a Vodafone phone, unlocked the SIM and changed the CID to unbranded...
It's running the Vodafone UK ROM, yet the CID has been set to the unbranded phone. Definitely looks like it's a returned phone
jsvoon said:
Hi,
I'm a HTC and Android newbie in the UK. I recently purchased a sim free HTC One from Amazon UK. Here is my current software information:
Android Version: 4.1.2
HTC Sense Version: 5.0
Software number: 1.28.161.7
I have never rooted the phone, so this is the factory setting.
I did a software update check and I was informed that software update 1.29.161.11 (228.36MB) is available, but once it is downloaded, it won't install with the message that it is a Variant System Version. This is strange as I never changed the software as it is straight out of the box!
Here are some info from HBOOT:
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
Even with hard reset, the problem still exists. I also noticed that it comes with some Vodafone UK specific app pre-installed such as Discover and Updates.
How do I get the software update to work? I want to get the latest 4.2.2 Jelly Bean and I don't want any of the Vodafone junk on my supposedly Sim Free phone!
Thanks.
Click to expand...
Click to collapse
Did you pay full price from amazon for the phone or for a second hand one if full price I would get an RMA and send it back.
daleski75 said:
Did you pay full price from amazon for the phone or for a second hand one if full price I would get an RMA and send it back.
Click to expand...
Click to collapse
Was about to add that to my post. If that was meant to be a new phone I'd be fuming!
EddyOS said:
Was about to add that to my post. If that was meant to be a new phone I'd be fuming!
Click to expand...
Click to collapse
Just thinking about I would be fuming even if it was a 2nd hand sim free phone the OP paid for a sim free phone so they should get a sim free phone not a hacked vodafone one where he does not know what else has been done to it.
jsvoon said:
Hi,
I'm a HTC and Android newbie in the UK. I recently purchased a sim free HTC One from Amazon UK. Here is my current software information:
Android Version: 4.1.2
HTC Sense Version: 5.0
Software number: 1.28.161.7
I have never rooted the phone, so this is the factory setting.
I did a software update check and I was informed that software update 1.29.161.11 (228.36MB) is available, but once it is downloaded, it won't install with the message that it is a Variant System Version. This is strange as I never changed the software as it is straight out of the box!
Here are some info from HBOOT:
*** LOCKED ***
M7_UL PVT SHIP S-OFF RH
CID-HTC__001
HBOOT-1.44.0000
RADIO-4V.13.3231.27
OpenDSP-v26.120.274.0202
eMMC-boot
Mar 7 2013,20:26:34:-1
Even with hard reset, the problem still exists. I also noticed that it comes with some Vodafone UK specific app pre-installed such as Discover and Updates.
How do I get the software update to work? I want to get the latest 4.2.2 Jelly Bean and I don't want any of the Vodafone junk on my supposedly Sim Free phone!
Thanks.
Click to expand...
Click to collapse
As you are s-off you can simply download and run RUU 1.28.401.7 http://bugsylawson.com/files/file/1...13323127-1031113105-release-310878-signedexe/ to return your device to the generic WWE htc rom and receive updates.
When downloaded make sure fastboot is unchecked in settings/power then turn off your device. Restart it by pressing power whilst holding the volume down button. Scroll to fastboot using the volume down button then press the power button to highlight it.
Next, plug your device into your pc's usb and double click the RUU file. Once completed, you should recieve 3 consequetive ota updates up to 2.24.401.7 (4.2.2)
bobsie41 said:
As you are s-off you can simply download and run RUU 1.28.401.7 http://bugsylawson.com/files/file/1...13323127-1031113105-release-310878-signedexe/ to return your device to the generic WWE htc rom and receive updates.
When downloaded make sure fastboot is unchecked in settings/power then turn off your device. Restart it by pressing power whilst holding the volume down button. Scroll to fastboot using the volume down button then press the power button to highlight it.
Next, plug your device into your pc's usb and double click the RUU file. Once completed, you should recieve 3 consequetive ota updates up to 2.24.401.7 (4.2.2)
Click to expand...
Click to collapse
That's all well and good if the customer is happy to keep the phone but if it was bought as 'brand new' then it's clearly not! I'd be off to Phone 4 U and buy it SIM free and check it out first...
daleski75 said:
Just thinking about I would be fuming even if it was a 2nd hand sim free phone the OP paid for a sim free phone so they should get a sim free phone not a hacked vodafone one where he does not know what else has been done to it.
Click to expand...
Click to collapse
I bought it straight from Amazon UK full price and supposed to be a completely new phone, and YES I'm fuming!!
Seems like I'm not the only one getting this batch of phones, there are two others here:
http://forum.xda-developers.com/showthread.php?p=43674059#post43674059
jsvoon said:
I bought it straight from Amazon UK full price and supposed to be a completely new phone, and YES I'm fuming!!
Seems like I'm not the only one getting this batch of phones, there are two others here:
http://forum.xda-developers.com/showthread.php?p=43674059#post43674059
Click to expand...
Click to collapse
Personally speaking I would definitely return the phone to Amazon and like EddyOS said try a store like CPW or Phones4U at least that way you know it's definitely a brand new untouched sim free phone.
You could try Amazon again but you might run the risk of getting yet another 'sim free-vodafone' HTC One.
jsvoon said:
I bought it straight from Amazon UK full price and supposed to be a completely new phone, and YES I'm fuming!!
Seems like I'm not the only one getting this batch of phones, there are two others here:
http://forum.xda-developers.com/showthread.php?p=43674059#post43674059
Click to expand...
Click to collapse
Send it back and go buy one, in person, in a shop instead
jsvoon said:
I bought it straight from Amazon UK full price and supposed to be a completely new phone, and YES I'm fuming!!
Seems like I'm not the only one getting this batch of phones, there are two others here:
http://forum.xda-developers.com/showthread.php?p=43674059#post43674059
Click to expand...
Click to collapse
That's bad news. Like someone said above, it's not that hard to get the phone to the way you want it. But that's not the point... Just return it.
---------- Post added at 09:27 AM ---------- Previous post was at 09:21 AM ----------
I'd like to know, OP, was the phone packaged as brand new? As in, did it have the plastic wrapper around the phone, etc. in the box?
redbull123 said:
That's bad news. Like someone said above, it's not that hard to get the phone to the way you want it. But that's not the point... Just return it.
Click to expand...
Click to collapse
Quite right. I didn't read the thread properly and assumed it was second hand.
bobsie41 said:
Quite right. I didn't read the thread properly and assumed it was second hand.
Click to expand...
Click to collapse
Thanks guys. I'm returning this to Amazon UK. Extremely disappointed!!
jsvoon said:
Thanks guys. I'm returning this to Amazon UK. Extremely disappointed!!
Click to expand...
Click to collapse
Be sure to leave a review to warn others of your experience.. They shouldn't get away with selling used/tampered phones as new.
Sent from my HTC One using xda premium
redbull123 said:
Be sure to leave a review to warn others of your experience.. They shouldn't get away with selling used/tampered phones as new.
Sent from my HTC One using xda premium
Click to expand...
Click to collapse
Yep, agreed and left a review on Amazon!
jsvoon said:
Yep, agreed and left a review on Amazon!
Click to expand...
Click to collapse
That's where I meant..
Looking on Amazon it looks like they're 'out of stock' but other places are selling them...wonder if they had some dodgy stock and are going to replace them?
jsvoon said:
Yep, agreed and left a review on Amazon!
Click to expand...
Click to collapse
Added a comment on your review :good:
EddyOS said:
Looking on Amazon it looks like they're 'out of stock' but other places are selling them...wonder if they had some dodgy stock and are going to replace them?
Click to expand...
Click to collapse
There's something dodgy going on here..... as of the time of this post both black and silver are in stock on Amazon!
Just need a bit of advice here. Was just wondering if I sent my phone to repair (HTC UK Service Center) under warranty, for the camera issue.
Would it affect my warranty claim if I just locked the bootloader and left it s-off?
The reason I ask is because I really don't want to lose the ability to s-off again when the device is returned repaired with the 1.54 hboot.
Please advise
Has anyone tried getting a repair done in this way yet?
Thanks in advance.
Sent from my HTC One using XDA Premium 4 mobile app
should be fine, as long there's no TAMPERED or RELOCKED on the screen, they wont say anything. however they could S-ON the device before returning it, i saw a post somewhere where that happened to a user.
Just send it in with your carrier stock ruu stock recovery non rooted so stock ruu just leave it s-off and you will be fine
Sent from my HTC One using XDA Premium HD app
Ok, thanks for the info Will give it a go, and see what happens...
Just to clarify, it should be fine to send the device in with:
1) A LOCKED bootloader
2) No TAMPERED flag
3) and S-Off still intact?
Is this for definate? Or will the fact that it's still S-Off void the warranty?
Is there a way to edit hboot to be s-off while showing on screen s-on?
Mike
sp5it said:
Is there a way to edit hboot to be s-off while showing on screen s-on?
Mike
Click to expand...
Click to collapse
Decided to revert back to s-on after what I've read over on twitter (https://twitter.com/HTC_UK/status/303902576687079424), just to be on the safe side.
It's not all bad though, at least the phone is good enough on the stock ROM for me and can't afford the extra expense at the moment of paying for repairs. Ah well, S-OFF was good while it lasted
I have a US 32GB M7 Unlocked. Sending it in for repair.
I applied the BrightstarUS RUU to get everything to stock. Should be proper, as I downloaded and installed the OTA.
I noticed in the About>Tell HTC it shows as my phone is a Test Device. Is this normal for the unlocked version? (Unlocked, not the Developer) Will it go away when I re-lock/S-on it the phone?
PcFish said:
I have a US 32GB M7 Unlocked. Sending it in for repair.
I applied the BrightstarUS RUU to get everything to stock. Should be proper, as I downloaded and installed the OTA.
I noticed in the About>Tell HTC it shows as my phone is a Test Device. Is this normal for the unlocked version? (Unlocked, not the Developer) Will it go away when I re-lock/S-on it the phone?
Click to expand...
Click to collapse
It's because of S-Off, but be careful when going from S-Off to S-On; if you're on hboot 1.55 then there is a high probability, that after a few reboots, "tamper detected - rebooting" is triggered, and then you have TAMPERED back in bootloader.
Recommend you stay s-off.
nkk71 said:
It's because of S-Off, but be careful when going from S-Off to S-On; if you're on hboot 1.55 then there is a high probability, that after a few reboots, "tamper detected - rebooting" is triggered, and then you have TAMPERED back in bootloader.
Recommend you stay s-off.
Click to expand...
Click to collapse
Thanks,
Though I thought I can't get it repaired if it says s-off?
Anyone have experience with this?
PcFish said:
Thanks,
Though I thought I can't get it repaired if it says s-off?
Anyone have experience with this?
Click to expand...
Click to collapse
Really depends on your country & carrier/repair center, most don't care about S-Off, as long as you're on stock rom and no TAMPERED and LOCKED (not relocked)
If you are worried and do intend on going S-On, then follow my guide (in my signature), on how to downgrade everything, removing TAMPERED and setting LOCKED, and S-On.
nkk71 said:
Really depends on your country & carrier/repair center, most don't care about S-Off, as long as you're on stock rom and no TAMPERED and LOCKED (not relocked)
If you are worried and do intend on going S-On, then follow my guide (in my signature), on how to downgrade everything, removing TAMPERED and setting LOCKED, and S-On.
Click to expand...
Click to collapse
It's HTC's US repair center in Texas. I sent it in for warranty repair of the camera, when I got it back my battery drains like hell. I thought it was software, but after doing different RUUs and testing I've concluded that they messed up and they should repair it.
Thanks I'll follow it.
EDIT: PS, they thought 10-12 hours was okay for overnight idle battery life. OMFG
PcFish said:
It's HTC's US repair center in Texas. I sent it in for warranty repair of the camera, when I got it back my battery drains like hell. I thought it was software, but after doing different RUUs and testing I've concluded that they messed up and they should repair it.
Thanks I'll follow it.
Click to expand...
Click to collapse
post back in the guide if you need help
take it easy, and Merry Christmas
Hi guys
i want to send back my phone due to faulty camera. I have to questions:
do i have to back it to stock? I am s-off with custom rom (ARHD), custom recovery etc. If not i wont bother myself.
If they will replace to a new one or reset my current one, what kind of software will I have? Will I be able to s-off and root it? As they probably will install the newest official rom.
cheers,
terragady said:
Hi guys
i want to send back my phone due to faulty camera. I have to questions:
do i have to back it to stock? I am s-off with custom rom (ARHD), custom recovery etc. If not i wont bother myself.
If they will replace to a new one or reset my current one, what kind of software will I have? Will I be able to s-off and root it? As they probably will install the newest official rom.
cheers,
Click to expand...
Click to collapse
Yes you need to return to full stock,, ie locked not relocked, tampered removed stock recovery installed. Can't give an answer if you should be S-On or stay S- Off. Some have reported that warranty was void others have said HTC repaired it with S-Off.
Follow this thread to return to full stock
http://forum.xda-developers.com/showthread.php?t=2541082
Has for OS.. Think I could be potluck to which one you get back.
Sent from my HTC One using XDA Premium 4 mobile app
terragady said:
Hi guys
i want to send back my phone due to faulty camera. I have to questions:
do i have to back it to stock? I am s-off with custom rom (ARHD), custom recovery etc. If not i wont bother myself.
If they will replace to a new one or reset my current one, what kind of software will I have? Will I be able to s-off and root it? As they probably will install the newest official rom.
cheers,
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1) You will have the exact same software as the one you gave your phone in. The max HTC will do is install the OTA's. NO alterations to the software will be made if you give the phone to them with the correct MID, CID and bootloader condition as it was out of the box
2) Yes, I gave in my phone after RUU'ing it because of the purple tint issue. After I got it back, bootloader unlock, root, S-OFF were perfectly achieved the same way I did initially
3) In some countries, free repair is done even if S-OFF. Others aren't so lucky. I would recommend that u go back S-ON to prevent headaches later. Otherwise, ask any person who has given their phone for warranty repair in your country
4) The person above has given the link to the guide. I trust you know which RUU to flash
raghav kapur said:
1) You will have the exact same software as the one you gave your phone in. The max HTC will do is install the OTA's. NO alterations to the software will be made if you give the phone to them with the correct MID, CID and bootloader condition as it was out of the box
2) Yes, I gave in my phone after RUU'ing it because of the purple tint issue. After I got it back, bootloader unlock, root, S-OFF were perfectly achieved the same way I did initially
3) In some countries, free repair is done even if S-OFF. Others aren't so lucky. I would recommend that u go back S-ON to prevent headaches later. Otherwise, ask any person who has given their phone for warranty repair in your country
4) The person above has given the link to the guide. I trust you know which RUU to flash
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ok i did it today. I didn't remember my original CID so i put HTC__32, im like 90% that it was this one, sounds familiar
I flashed RUU for Europe for this CID, looks like stock now so its fine
terragady said:
ok i did it today. I didn't remember my original CID so i put HTC__32, im like 90% that it was this one, sounds familiar
I flashed RUU for Europe for this CID, looks like stock now so its fine
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ok i have one problem, i flashed RUU 1.20.401.1 but now i can not do any OTA updates, its telling me that phone is up to date
I think it depends on your country. I left my phone S-Off and unlocked and they noticed but did not care. Someone in UAE had the opposite experience. What's the law and what are the customs around purchases with minor manufacturer defects in your country?
terragady said:
ok i have one problem, i flashed RUU 1.20.401.1 but now i can not do any OTA updates, its telling me that phone is up to date
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well, in the guide, it does say: ---------> Note: M7_UL .401. users don't use 1.20.401.1, use 1.28.401.7 instead
nkk71 said:
well, in the guide, it does say: ---------> Note: M7_UL .401. users don't use 1.20.401.1, use 1.28.401.7 instead
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reflashes 1.28 and its fine now
I am from Germany. Now I have completely stock so I think I dont have to worry about warranty
terragady said:
reflashes 1.28 and its fine now
I am from Germany. Now I have completely stock so I think I dont have to worry about warranty
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Just check your bootloader. Make sure it says locked not relocked and there is no tampered warning..
Sent from my HTC One using Xparent Skyblue Tapatalk 2
bored_stupid said:
Just check your bootloader. Make sure it says locked not relocked and there is no tampered warning..
Sent from my HTC One using Xparent Skyblue Tapatalk 2
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Yes its locked, s-on etc. Everything should be fine, I already sent the package with phone hope I will get it soon, and hopefully new one!
ok i got my phone back.
Unfortunately its not new
I wrote them that camera has pink effect and USB socket is not working properly, What they replaced is: camera (actually now works good), back cover and now its kinda strange, mat (unpolished) weird in touch and Audio Speaker, i dont know why. Probably they damaged back cover and audio during camera replacement, but they forgot about USB socket.
terragady said:
ok i got my phone back.
Unfortunately its not new
I wrote them that camera has pink effect and USB socket is not working properly, What they replaced is: camera (actually now works good), back cover and now its kinda strange, mat (unpolished) weird in touch and Audio Speaker, i dont know why. Probably they damaged back cover and audio during camera replacement, but they forgot about USB socket.
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Little ot:
Did you have used htcdev or temproot for the bootloader unlock? I do return here in Italy and I don't now if sent it relocked or use htcdev and set it like locked
I did back to stock tutorial, so there was just LOCKED in bootloader.
terragady said:
I did back to stock tutorial, so there was just LOCKED in bootloader.
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Ok but in the past, when did you unlock your bootloader for the first time, do you have used htcdev for obtain the token or other tools without htcdev?
.:Moro21:. said:
Ok but in the past, when did you unlock your bootloader for the first time, do you have used htcdev for obtain the token or other tools without htcdev?
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I did htcdev firstly and then I used some soft from here to obtain S-OFF, actually without HTCdev you can't do S-OFF, can you?
terragady said:
I did htcdev firstly and then I used some soft from here to obtain S-OFF, actually without HTCdev you can't do S-OFF, can you?
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until a few days ago you could use the temproot method and then s-off with firewater.. but with the new hboot, some user can't unlock!!!