When making calls I have to literally shout down the mic for people to even hear me, the voice recorder is the same. Using a headset works perfectly fine. I am assuming its a hardware fault? Although I did upgrade to 4.2 this week and it only started happening after. What are my options realistically? Should I demand a replacement? Get it sent for repairs? I've had it for about 3 months and I'm with T-mobile in the UK.
have you tried to make a simple factory reset? this could help after the update.
it could be a software-issue, because it appeared after the update on 4.2.. if the reset doesn't help, you could flash back to a 4.1 based rom and see if it gets louder again..
Related
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
It's difficult to say what exactly is causing your loss of sound with only phone calls. I suppose it could be a number of things. I read the software update AT&T is pushing out this week is fixing some issues such as that; however, from just looking at the forums people are having major trouble with that update. The easiest fix I can think of is to turn up the voice call volume. During you next phone call use the volume rocker to turn it up. It may have somehow been turned all the way down. I hope that helps.
Yea i tried the volume rocker, I am just going to return it to the store since it's still in the first 30 days. I can't figure out what the heck it is, probably just a defect :-/
I tried unrooting it, reseting to factory defaults, and still the same problem. The speakers work fine for music, the phone is in amazing condition and everything is fine, it's just the darn voice calls, incoming and outgoing just don't work, the other person gets the call and it registers but no sound comes out. Just wondering if anyone else has encountered this before I go back to the at&t store, it's quite far from where I live and living on campus makes it a bit hard to get there.
Ebicoustic said:
I've got the Samsung Captivate not even 30 days used and just yesterday the sound for calls stopped working completely. when I make or receive a call I can't hear the other person and they can't hear me and there is no dial tone during the calling process. The speakers work fine, the microphone works fine and the speakerphone speaker all work fine I have no idea whats causing this. If anyone, anyone at all, could help me figure this out. I've tried resetting the phone as well as hard reset. I've messed with all the settings and am running everything stock except that the phone is rooted which was done 2 weeks ago so obviously not the problem. I've googled this for 2 hours and looked everywhere and am getting sick and tired of this. Please if anyone can help me I would be more appreciative than you could imagine. Thanks.
Click to expand...
Click to collapse
Well, I just got the same problem too. I was unable to listen anything on voice call and the other person can't hear anything too but the call is connected. I noticed that I could make phone call and hear the voice call but as long as the call ends, I can't hear other person if I make another call again. Please help. Thanks!
I have a rooted Captivate running 2.2 stock. It is also unlocked and I am currently using the phone in the UK with a pay as you go sim card from Orange. I therefore updated to 2.2 through Kies Mini. All was well.
Then all of a sudden, I would make or get a call, and could hear nothing. Not even the ringing as it was connecting to them. And on the other end of the line, they couldn't hear me either. It is as if the Captivate was connecting the call, but the rest of it'd hardware (mic and speaker) was turned off.
This doesn't always happen, probably 1 out of every 2 calls. I've learned that by restarting the phone I can normally make a working call. However, sometimes, all I will hear is muffled static, as if the sound coming from the other person was all distorted. I will hang up and call back to no sound whatsoever.
I'm really not sure what the problem is, it's very odd. Everything else functions as it should.
Any suggestions? Many thanks in advance!
Try going back to stock and starting over? It sounds like it is something with the software since it was working before the update.
Sent from my Nexus One using XDA Premium App
Hello ,
I just got the note, everything works ok, except when i activate speakerphone during a Call. Suddenly the mic volume drops dramatically, other persons could barely hear me.
Do you guys suffer similar conditions ?... I am not sure to return it or not, as the mic work perfectly if speaker is not activated.
Thanks.
Which orientation do you hold it? I found that other people can hear me much better if I put it screen down so the back (and I assume mic) faces me. Do you have a case or something else that might block the mic?
patora4ever said:
Hello ,
I just got the note, everything works ok, except when i activate speakerphone during a Call. Suddenly the mic volume drops dramatically, other persons could barely hear me.
Do you guys suffer similar conditions ?... I am not sure to return it or not, as the mic work perfectly if speaker is not activated.
Thanks.
Click to expand...
Click to collapse
happens to me ... any solution?
Moved To Q&A
Please post all questions in the Q&A section
Me too also, any solution?
Galaxy Note - ICS - Speakerphone Volume Low
Hi Guys,
I was using the Note on Gingerbread without speakerphone issues and then flashed the stock official build IML74K.XXLPY.
Since then whenever I go to speakerphone the other party can barely hear me. For me its an ICS issue, not hardware.
What Version are you running ?
Update 15/05/12 Flashed back to gingerbread and the speaker phone now works.
Note- ICS 4.0.3 Indian Stock
Guys,
I am also having same issue on activating the speaker during a call.. I remember it worked on gingerbread.. look likes and Software issue.. Samsung seeding 4.0.4 in few countries .. Just hope it will get resolved..otherwise I am going to return it..
Update : I visited Samsung Service Center in my city the issue was resolved after they flashed ICS on my Note. So apparently it was a Software issue..
Thanks
UPDATE:
Samsung service center flashed ICS 4.0.3 on my Note and after that mic was working fine. I got message for OTA(LPA) update after connecting my Note to wifi at home. It seems the issues are in this update only.. as after updating the note mic stopped working normally on activating the speaker during the call again .. Damn Samsung engineers did not check what they are pushing to customers...Shame Sammy...
Hi guys,
this problem started happening without me making any changes to the phone on Saturday.
Callers whether incoming or outgoing can't hear my voice but I can hear them clearly..
They say that I'm seriously breaking up and impossible to make out, even if I shout into the phone!
When I switch it to loudspeaker there are no issues, the conversation is fine, does the phone have two seperate mics or is this likely to be a software issue?
I'm on the latest version of Rocket Rom ICS so I'm without warranty
Any help would be great..
Andy
Unroot your phone and send it back to the service center.
In Speaker Mode it is working thats suggest likely SW issue.
Hard reset it with safe kernel.
still error, Reflash Stock GB ROM
Then if error, straightway send to SSC.
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
I just flashed RR Marshmallow to see if I get any luck but unfortunately no.. mic still not working in call.
I tried to remember when this problem start to happen.. I guess it was after I install GravityBox in Xposed and start played around with the GB settings.
I have TWRP backup before I install that GB, I tried to restore the backup but still mic not working in call.
Did Xposed can change something very basic (like a 'driver' in windows) that can't be changed back by re-flash or load a TWRP backup?
Because somehow I think that this 'driver' or 'library' for mic in call is bad or gone.
Please.. any suggestion?
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
riplayne said:
This might be a long shot, but I just had the same issue. After making a call using Google Hangouts, it started working again for me.
Click to expand...
Click to collapse
I have tried that since I mic is not working.. still problem
tertiary
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
snugroho3 said:
Suddenly my Microphone not working in call. People at the other end can't hear me at all (both normal or in speaker phone). However if I use wired headset or Bluetooth headset in call the everything is fine.It was working fine (I was at CF Rom sutl44 with exposed) then it suddenly stop working since a week ago.
My phone is Verizon Droid Turbo XT1254 bootloader unlocked with sunshine.
At first I thought that maybe my mic is dead but it is not. The voice recorder app (Hi-Q MP3 recorder) can still record from the mics without problem.
I read a lot of this issue and mostly because of software problem, so I tried all that I can think of.
I have reset my phone, even do a full wipe and start clean install but the problem still same.
I flash full stock odexed firmware (sutl44 or 49) with same result.
I flashed resurrection remix rom (the latest) still same problem.
I changed build prop as per some people suggest but still same problem.
From the hardware side, I disassembled my phone and clean mic holes, check mics condition, all seems fine. When I tried using the voice recorder it can register any sound or even touch so the mics are working and sensitive.
FYI, this phone has 5 mics, I checked and tested (with voice recording) them when I disassembled the phone. All are working fine.
I'm really desperate right now.. I love this phone and this is my main phone. I will appreciate any help or suggestions.
Maybe some ROM recommendation that may fix the mics problem.
Click to expand...
Click to collapse
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
Since it's a software based issue, flashing a ROM different from stock firmware wouldn't fix it? He said he tried flashing Resurrection Remix.
BHB27 kernel's problem
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
i was able to solve the issue by plugging in a headset and then unplugging it. sometimes some dirt/junk get stuck in there, and the phone thinks that it is plugged in, thus muting audio out except through the jack.
I have the same problem, you fixed this problem in your phone?
I try RR (Android L, M and N), CRDROID (Android N) and NX (Android M). In all of this ROMs, I have the same problem.
ramseymarka said:
Remove your tertiary microphone. It is the lower right when looking at the back. After this you must ground your audio output pin or you will get buzzing sound during recordings and conversation. This pin will be lower left out of the four where microphone was removed, there will be a chevron shape beside it which is a convenient ground location. This problem as far as I can tell happened after a security update from Verizon. I realize this sounds like a bogus fix but it made my phone work GREAT. This microphone is picking up your voice as well as the main mic and causing noise reduction to the point of no audio.
Click to expand...
Click to collapse
i had the problem where i can make calls in whatsapp without any problem but when i call using my regular cellular network (not using VOLTE), i can hear the other phone ringing but my when they pick up, i cant hear them and they cant hear me. i tried headphones and its the same thing. can hear the phone ringing but once they pick up, no sound what so ever. i just want to confirm that you and i were facing the same situation before i go ahead and perform surgery on my phone. any help will be appreciated.
---------- Post added at 01:23 AM ---------- Previous post was at 01:21 AM ----------
archnine said:
I don't read your post carefully, so I don't know if your ROM and kernel is same to me, but I have similar problem in last few days. Finally, I find the problem is the custom kernel, the lastest BHB27 kernel, when I flash the old version custom kernel, the problem is solved. I hope this information can help you.
My ROM: http://forum.xda-developers.com/droid-turbo/development/rom-mpg24-107-70-2-brazilian-6-0-1-t3426234
Kernel: http://forum.xda-developers.com/moto-maxx/development/kernel-bhb27-kernel-t3207526
The new kernels have problem, so I flash back to BHB27-Kernel-V201-8-M.zip
Click to expand...
Click to collapse
can you give more details about the problem that you faced?
After nougat update in Moto M mic not working.
I was not ready to do a factory reset. But there is no other option to fix mic issue after nougat update.
So, last night kept back up of all important folder and run factory reset without automatic restore.
Now, everything looks fine to me. Incoming and outgoing calls are working fine.
So, I am suggesting everyone to do a factory reset, this is one and only option to fix mic issue.
Thanks,
Saurav Sinha
email: [email protected]