Xperoa z water damaged. - Xperia Z Q&A, Help & Troubleshooting

Hello all .. I have a problem with my xperia z. I dropped it in pool and got water damaged and stuff. I put it in rice for 5 days. Now the problem is that the power button isnt functioning well. VOLUME UP key opens Snapshot dialogue box which is supposed to be open ny long press power button. Speakers work but they stop after 5 mimutes then ipress volume up button them they start working again. Can any body tell me what exactli is wrong with my XZ ?? Is is the software or hardware.. I think its hardware. I want some good suggestions on what should i do. Thanks in advance guys.
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Send it for repair. That is the only course of action for water damage if drying the phone out thoroughly hasn't worked.
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But we dont have sony repair support in out country. So you think its a hardware issue right??
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hdrsid said:
But we dont have sony repair support in out country. So you think its a hardware issue right??
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Yes. As I recall from your previous thread about this, you powered the phone up after water got in, so it's highly likely that something is permanently damaged.
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(((
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??

hdrsid said:
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??
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I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.

soldiers33 said:
I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.
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Rightttt .. If they ask me about 80 Dollars for that .. Not a problem for me i can pay .. better than using my Nokia X-2 for weeks .. Anyways .. Thanks alot for helping

Related

Water logged

Guys I accidentally dipped my phone in tub of water now after Letting it to dry for 2 DAYS my phone is working but there are some water marks.on screen and camera hardware not responding to app what should I do will screen will get fine after some more days and camera too.
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dpockets said:
Guys I accidentally dipped my phone in tub of water now after Letting it to dry for 2 DAYS my phone is working but there are some water marks.on screen and camera hardware not responding to app what should I do will screen will get fine after some more days and camera too.
Sent from my LG-P970 using Tapatalk
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Probably it wont work anymore. Better if you bring it to service center.
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dpockets said:
Guys I accidentally dipped my phone in tub of water now after Letting it to dry for 2 DAYS my phone is working but there are some water marks.on screen and camera hardware not responding to app what should I do will screen will get fine after some more days and camera too.
Sent from my LG-P970 using Tapatalk
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i heard that puting phone in brass helps to remove water/moisture. give it a try.
Power it off and put it in a bag of rice. Wait a few days and power it back on.
There's a very slim chance that the short circuit damage down by the water isn't permanent.
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Thanks guys i will give it a try
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Even better than rice a air tight box with dehumidifier box inside (the plastic boxes they sell in the hardware stores, the ones with the granules absorbing the moisture) . Put all bits out and leave it for day or two.
Do not dry with hair drier!! Or leave in the sun - might do more harm than good.
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Thanks i will go to hardware shop and ask for those by the way i am using my phone and screen moisture is getting off day by day but camera and vibrators are not working so i am waiting for moisture to get off so if camera and vibrator works fine otherwise i can go to service centre and ask them for the warranty bcz if i go now they will say warranty is void bcz of water..
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Indeed waranty is void by water damage and there is always ways to find out if that's the case for a technician who is not half asleep.
Luckily though many times they only have a quick look and write the phone off and give you w new one as long as there are no visible damage on the outside.
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dpockets said:
Thanks i will go to hardware shop and ask for those by the way i am using my phone and screen moisture is getting off day by day but camera and vibrators are not working so i am waiting for moisture to get off so if camera and vibrator works fine otherwise i can go to service centre and ask them for the warranty bcz if i go now they will say warranty is void bcz of water..
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Completely dry it first before powering it on or use it. Short circuit will destroy that phone.
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I went to service centre guy was very kind he covered motherboard under warranty, but told me to pay for display bcz water cannot be cleaned from it, so he cannot cover it under warranty.
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Well it is something at least. How much did the display change cost if its not a secret?
That's the only reason I was considering the Motorola Defy.
Oh well at least our OB has nice display
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Well they are costing me 1700 rupees thats is something near 35.6$ for display.
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LT25i XV Water Resistant

Hello, im a new xv user here, and may 1 ask about the water resistant of the xv? Do you recomended for the first time, to put the device in a bowl of water? Anyone has tried and have problem? I just want feedback, coz its still new. Im abit afraid about it.
Haha it is confirmed water resistant. Placed it underwater and it's okay with the flaps closed if course. The thing is for me, the flaps start being loose.
Humans have evolved to be smarter, but there's one thing we can't get rid off. It's human stupidity.
I got my flaps and metal rim replaced twice for free. Just a pain in the rear end to live without a phone for 2 weeks each time.
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Aaron_035 said:
I got my flaps and metal rim replaced twice for free. Just a pain in the rear end to live without a phone for 2 weeks each time.
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For free in Service Center?
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soncarl said:
For free in Service Center?
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Yea. At least in Sony Singapore.The funny thing is that they only started fixing my phone after I made a complain over the phone and finished it in 2 hours. Why don't you yell at them to get them to expedite the fixing
thanks for all you reply dude.:good: ill put my device in the water as soon as i get it today! the reason why im bought this device just only for that water resistant since im a biker and the qualcomm chipset. by the way, Aaron_035 do singapore sony center sell the xv charging dock? coz here in malaysia is abit hard to find it.
If you are unsure, you can always put it in a sealable bag first before youput it in the water.
At least if the flaps are insecure that will keep it waterproof
:silly:
gregbradley said:
If you are unsure, you can always put it in a sealable bag first before youput it in the water.
At least if the flaps are insecure that will keep it waterproof
:silly:
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I got u dude!:good:
No I checked with 2 Sony stores, one of them was their head quarters, but got nothing. They said they never imported any. Not even on eBay, it is being sold.
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Aaron_035 said:
No I checked with 2 Sony stores, one of them was their head quarters, but got nothing. They said they never imported any. Not even on eBay, it is being sold.
Sent from my LT25i
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Aaron where's the place where you repaired your phone? I'm planning to send my in by Sunday. Is it at Orchird?
Humans have evolved to be smarter, but there's one thing we can't get rid off. It's human stupidity.
Erica Law said:
Aaron where's the place where you repaired your phone? I'm planning to send my in by Sunday. Is it at Orchird?
Humans have evolved to be smarter, but there's one thing we can't get rid off. It's human stupidity.
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If you want faster go to junction 8, bishan, their Xperia HQ. Keep in mind they will loan you a k 330. Be sure to tell them to finish it in a week or they would take their own sweet time v
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Aaron_035 said:
If you want faster go to junction 8, bishan, their Xperia HQ. Keep in mind they will loan you a k 330. Be sure to tell them to finish it in a week or they would take their own sweet time v
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They loan you a phone? Wow. Thanks. Also... Orchard* Spelt that wrong.
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I just put my device in a bowl of water for five minute. And yes. Its water resistant. Hahaha. I love this device.
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Erica Law said:
They loan you a phone? Wow. Thanks. Also... Orchard* Spelt that wrong.
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A ancient phone with a number pad running pretty android. I was so pissed I reverted to my arc S.
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Aaron_035 said:
A ancient phone with a number pad running pretty android. I was so pissed I reverted to my arc S.
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I'm sending in my phone today
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[Q] Xperia Z dead without warranty T.T

Good day my xperia z can't charge and can't turn on it has been 2 days now my battery was flat down empty and now i tried charging it in the pc and in the wall adaptor it doesn't show a red light nor a orange and still it doesn't charge but when i click the power button while it's plugged in the usb chord to the wall adaptor the red light appears only when i push the power button and when i didn't plug it and i hold the power button the red light appears blinking 3 times but still it won't turn on. can you please help me how to fix this ? It has been 7 days now since i used my phone i need to contact my sister from japan because of important matter help please. And i bought my phone in amazon. Tried charging it overnight still can't turn on and no life. tried power button + rocker volume up still nothing tried charging in pc still nothing it can't detect. Help please :crying::crying::crying::crying:
Send to sony service centre
eddietah said:
Send to sony service centre
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they need 2 copies of the warranty. sadly the international version doesn't have one :/ i don't know why such a expensive phone doesn't have a warranty
Try another charger and cable.
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tried still no use
What you doin before that? Oohh no RIP
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Sony told me they also can go by manufacturer date. And since the phone isn't even a year on the market yet and Sony offers 2 years warranty u should be able to sent it in for repair. At least in Germany it is like that.
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dante501 said:
Sony told me they also can go by manufacturer date. And since the phone isn't even a year on the market yet and Sony offers 2 years warranty u should be able to sent it in for repair. At least in Germany it is like that.
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Were you updated? If you were still on .350, maybe it SOD'd
Btw, why would you buy the phone W/O Warranty?
Sony offers 2 years warranty, so whereever you bought it - hustled you and hustled you good.
I got it as a present and I must have thrown the receipt for it but no biggie since I am already in Sonys system and still have a year and 10 months warranty in it even without the receipt because they go by the date of manufacturing. What makes sense because u can see when it was made and if it isn't over Sonys warranty then that isn't an issue.
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dante501 said:
I got it as a present and I must have thrown the receipt for it but no biggie since I am already in Sonys system and still have a year and 10 months warranty in it even without the receipt because they go by the date of manufacturing. What makes sense because u can see when it was made and if it isn't over Sonys warranty then that isn't an issue.
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i send my phone to sony so i hope they fix it they will just text me when it's okay

[help]water damaged xperia z

help plz.. i have a xperia Z.. one day i was coming home. and it started raining havily..
i get back home ASAP.. when i checked my phone.. it has water in the rear camera lenses.. i kept my phone aside for 5 hours.. after that i tried to switch it on.. bt it doesnt respond.. i went to the sercive center ... after 2 days of checking they told me that it will take 80% of mobile cost to repair... and because sony mobiles donot give the warranty for water damaging.. i have to manage all the expenses.. i dont have that much money.. i bought it for 36k 2 months earlier.. :'( :'( .. what should i do now.. can anyone suggest something???
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So u had it in your pocket with flaps closed and still manage to get the water inside?
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yup.. thats what i'm saying...all the flaps are closed.. still..... :'( 36k means too much for me..
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Can this be related to http://forum.xda-developers.com/showthread.php?t=2304680 ?
did you find out from where the water entered the mobile? i suspect like most of the cases, it had entered from behind where the back glass was loose due to heating issues.
If you have the device with you can you check if the back plate is loose?
Wow insane! Sony should fix it on warranty! Get in touch with Sony head office in your country. Post it on Facebook. If the white markers are white and u still got the water then surely they have to fix it!
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Cmon sonyy!!xperia z damaged due to water???sony ure in deep trouble now !
galaxy star duos ****rooted*** xda offical app ) )
MinedSafe said:
Wow insane! Sony should fix it on warranty! Get in touch with Sony head office in your country. Post it on Facebook. If the white markers are white and u still got the water then surely they have to fix it!
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no.. white marks are red now.. as per service center guy.. bt the phone is 80% damaged .. so maybe it can also get in from back side.. i dont know.. :'(
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i have same problem but i repair it my self
how to ??
(( Not kidding ))
1- open all port ( like SDcard-Sim-3,5mm-Usb-) all
2- rotate your Z upside down (3,5mm in bottom) :silly:
3- blow up into 3,5mm port
4- some water should be out in your Z
5- Enter your Z to bag contains rice
6- after few days (3-5 days)
7- charge your Z if it not turned on then status i have no idea (Z need some doctors)
its work for me
mobde3 said:
i have same problem but i repair it my self
how to ??
(( Not kidding ))
1- open all port ( like SDcard-Sim-3,5mm-Usb-) all
2- rotate your Z upside down (3,5mm in bottom) :silly:
3- blow up into 3,5mm port
4- some water should be out in your Z
5- Enter your Z to bag contains rice
6- after few days (3-5 days)
7- charge your Z if it not turned on then status i have no idea (Z need some doctors)
its work for me
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Hahaha really nice method u got there bro
galaxy star duos ****rooted*** xda offical app ) )
swhackeristahsan said:
Hahaha really nice method u got there bro
galaxy star duos ****rooted*** xda offical app ) )
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trust me its work for me
mobde3 said:
trust me its work for me
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I know man its a really nice idea...gud job man
galaxy star duos ****rooted*** xda offical app ) )
i'm getting the replacement for 15k.. ummmm..
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[Q] Screen cracks making dosplay doesnt works

I accidentally cracked my XZ near the mic part and now the phone doesnt display anything. I tried used the power botton and ot just vibrates once and nothing shows up. I plugged in USB cable and the notification LED works..need help urgent its my only phne
Take it to repair. You obviously damaged some hardware.
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kingvortex said:
Take it to repair. You obviously damaged some hardware.
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Is the LCD display and digitizer costy?
ItsNick said:
Is the LCD display and digitizer costy?
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http://rounded.com/#/product/13139
Quite costly it seems. You may find them cheaper elsewhere. I only looked on that website as I know they definitely sell parts for the Z.
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