Good day my xperia z can't charge and can't turn on it has been 2 days now my battery was flat down empty and now i tried charging it in the pc and in the wall adaptor it doesn't show a red light nor a orange and still it doesn't charge but when i click the power button while it's plugged in the usb chord to the wall adaptor the red light appears only when i push the power button and when i didn't plug it and i hold the power button the red light appears blinking 3 times but still it won't turn on. can you please help me how to fix this ? It has been 7 days now since i used my phone i need to contact my sister from japan because of important matter help please. And i bought my phone in amazon. Tried charging it overnight still can't turn on and no life. tried power button + rocker volume up still nothing tried charging in pc still nothing it can't detect. Help please :crying::crying::crying::crying:
Send to sony service centre
eddietah said:
Send to sony service centre
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Click to collapse
they need 2 copies of the warranty. sadly the international version doesn't have one :/ i don't know why such a expensive phone doesn't have a warranty
Try another charger and cable.
Sent from my C6603 using xda premium
tried still no use
What you doin before that? Oohh no RIP
Sent From C6603 Using xda premium
Sony told me they also can go by manufacturer date. And since the phone isn't even a year on the market yet and Sony offers 2 years warranty u should be able to sent it in for repair. At least in Germany it is like that.
Sent from my C6603 using xda app-developers app
dante501 said:
Sony told me they also can go by manufacturer date. And since the phone isn't even a year on the market yet and Sony offers 2 years warranty u should be able to sent it in for repair. At least in Germany it is like that.
Sent from my C6603 using xda app-developers app
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Were you updated? If you were still on .350, maybe it SOD'd
Btw, why would you buy the phone W/O Warranty?
Sony offers 2 years warranty, so whereever you bought it - hustled you and hustled you good.
I got it as a present and I must have thrown the receipt for it but no biggie since I am already in Sonys system and still have a year and 10 months warranty in it even without the receipt because they go by the date of manufacturing. What makes sense because u can see when it was made and if it isn't over Sonys warranty then that isn't an issue.
Sent from my C6603 using xda app-developers app
dante501 said:
I got it as a present and I must have thrown the receipt for it but no biggie since I am already in Sonys system and still have a year and 10 months warranty in it even without the receipt because they go by the date of manufacturing. What makes sense because u can see when it was made and if it isn't over Sonys warranty then that isn't an issue.
Sent from my C6603 using xda app-developers app
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i send my phone to sony so i hope they fix it they will just text me when it's okay
Related
Hi
I've problem with my nexus one. Everything was OK until one day my phone won't start. First I think that it's problem with power button because charging seems OK(orange led and after charge was green) so I buy board with new power button. After exchange bord it was same. Phone still wont turn on. I bring my phone to local shop and try brand new battery but nothing. Also I try factory reset and some other tricks for "power button problem" but nothing.:crying:
I'am sure that new board was replaced correctly.
Thank you for any solutions...
Yeah you should be crying sorry for ur lost.
Sent from my Nexus One using Tapatalk 2
So it's time to buy something new, but I love my nexus...
intel415 said:
Yeah you should be crying sorry for ur lost.
Sent from my Nexus One using Tapatalk 2
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Click to collapse
http://item.mobileweb.ebay.co.uk/viewitem?itemId=230833989185&index=0&nav=SEARCH&nid=29402334117
You could always try to change the motherboard
Sent from my Nexus One using xda app-developers app
Hi,
My One died last night, just stopped and the screen went off. No light when charging, no way to revive it by holding down power with vol down etc. It would appear to be an ex-one...
Anyway, I'll need to speak to HTC tomorrow to get it sorted. What is their warranty service like?
Scottland said:
Hi,
My One died last night, just stopped and the screen went off. No light when charging, no way to revive it by holding down power with vol down etc. It would appear to be an ex-one...
Anyway, I'll need to speak to HTC tomorrow to get it sorted. What is their warranty service like?
Click to expand...
Click to collapse
Have you plugged it into your pc and tried booting ?
I had exactly the same last week..flashing a new rom and all went pear shaped...I tried for half an hour to get into recovery...same as you totally dead , I plugged it unto the usb of my netbook and tried and I got into recovery straight away..reflashed and all is good in the world...
Don't give up just yet do a lot of searching on here and you might find a solution.
Unfortunately I didn't and had to leave my phone in for repairs, was sent to HTC in the UK, phone was unlocked and rooted and i was unable to do anything with it but they just sent me a replacement phone no questions asked.
Sent from my Nexus 7 using xda app-developers app
jonny68 said:
Don't give up just yet do a lot of searching on here and you might find a solution.
Unfortunately I didn't and had to leave my phone in for repairs, was sent to HTC in the UK, phone was unlocked and rooted and i was unable to do anything with it but they just sent me a replacement phone no questions asked.
Sent from my Nexus 7 using xda app-developers app
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Click to collapse
The computer doesn't even recognise anything has been plugged in, so unless it suddenly wakes up - I think it kaput.
How long did the replacement take?
It took me a month because I stupidly sent it back to the phone shop where i bought it who in turn sent it to their repairs place they use it who probably left it lying there for a week or two before deciding they Couldn't repair it and sent it directly to HTC who just replaced it, so send it directly to HTC in whatever country your in, HTC don't really have an official repairs place in Ireland so mine had to be sent to the UK.
Sent from my Nexus 7 using xda app-developers app
Hello all .. I have a problem with my xperia z. I dropped it in pool and got water damaged and stuff. I put it in rice for 5 days. Now the problem is that the power button isnt functioning well. VOLUME UP key opens Snapshot dialogue box which is supposed to be open ny long press power button. Speakers work but they stop after 5 mimutes then ipress volume up button them they start working again. Can any body tell me what exactli is wrong with my XZ ?? Is is the software or hardware.. I think its hardware. I want some good suggestions on what should i do. Thanks in advance guys.
Sent from my C6603 using xda app-developers app
Send it for repair. That is the only course of action for water damage if drying the phone out thoroughly hasn't worked.
Sent from my C6603 using Tapatalk 2
But we dont have sony repair support in out country. So you think its a hardware issue right??
Sent from my C6603 using xda app-developers app
hdrsid said:
But we dont have sony repair support in out country. So you think its a hardware issue right??
Sent from my C6603 using xda app-developers app
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Yes. As I recall from your previous thread about this, you powered the phone up after water got in, so it's highly likely that something is permanently damaged.
Sent from my C6603 using Tapatalk 2
(((
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??
hdrsid said:
okey (((((((((((((( .... Can sony fix it for me off the warranty if i pay them money ??
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Click to collapse
I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.
soldiers33 said:
I doubt you would want to apy at the rates they charge. When I wanted to replace my screen on my arc they gave me a crazy estimate of over a £100. Just turn phone off open all flaps and leave it to dry for a few weeks.
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Click to collapse
Rightttt .. If they ask me about 80 Dollars for that .. Not a problem for me i can pay .. better than using my Nokia X-2 for weeks .. Anyways .. Thanks alot for helping
I found a blurry line covered by soft key on my z1 display while it's booting and I have been using it more than 14days.
Would Sony warranty cover this? than where should I go, if it is?
Sent from my C6906 using xda app-developers app
Attach some pictures I took when I check the display with LCD test app
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epcd0728 said:
Attach some pictures I took when I check the display with LCD test app
Sent from my C6906 using xda app-developers app
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Could you please tell me which app did you use to check the display?
Sent from my MB860 using xda app-developers app
I used 'LCD-Test (AMOLED ready)'
Sent from my C6906 using xda app-developers app
epcd0728 said:
I found a blurry line covered by soft key on my z1 display while it's booting and I have been using it more than 14days.
Would Sony warranty cover this? than where should I go, if it is?
Sent from my C6906 using xda app-developers app
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Click to collapse
Even its pass 14 days, thats only for refund or get a different device, bell has a 30 day DOA replacement policy the sales personel never tell you that because they dont want you to know make you think you have to send the phone for repair, i found that out by calling bell 1-800 itself, if something is wrong with the phone they have to replace it with same phone same color before the 30 days expires, i am doing a doa replacement tomorrow they said will have device ready for me
Can someone point out the problem?
A blurry line covered by soft key?
Edit: I understand the problem now.
dawen said:
Even its pass 14 days, thats only for refund or get a different device, bell has a 30 day DOA replacement policy the sales personel never tell you that because they dont want you to know make you think you have to send the phone for repair, i found that out by calling bell 1-800 itself, if something is wrong with the phone they have to replace it with same phone same color before the 30 days expires, i am doing a doa replacement tomorrow they said will have device ready for me
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Does it matter if I updated software myself with flashtool? I updated to generic version .257 not Bell one and should I go to the store that I bought in or any Bell retail store? because I went there twice for replacement(now I have is third one):crying:I mean they did well, but it's hard for me to get there for replacement again..
Sony should improve their QA, it just undermine their product image.
I encountered exactly the same problem with my Z1 after 6 days of use. Two days ago I took the phone to the shop where I bought it from (Orange Shop Romania) and I specificly asked them to replace my unit with a new one. But they told me they can't do that and that it will be sent to the central service to be repaired. The warranty law in Romania is very unclear and I am waiting now to see what happens.
Good to know that i'm not the only one with this problem
I found someone who has same problem as mine on YouTube.
https://www.youtube.com/watch?v=L3I8AyMxqeg&feature=youtube_gdata_player
Sent from my C6906 using xda app-developers app
I have just gotten a replacement for my z1 due to that problem with the display. All is ok now
I really thought i could live with this thing but now i got a new one because it has f***ed me up
Everythings okay now
Guys I need help. Not sure if I should've created a new thread. My phone is not waking up. I've tried pressing the power button + volume up as well as hard reset but still the same. I'm not doing anything on the phone as in it's just lying on the bed. I was still using it before this happened. Just regular use. Tried charging it but notification area isn't lighting up. I hope someone can assist me on this as I'm getting worried...
Try open your sim card side
Do u see a smaller little red off button
Use pencil to click holdon 5sec
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
Try open your sim card side
Do u see a smaller little red off button
Use pencil to click holdon 5sec
Sent from my C6903 using Tapatalk
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I've tried that but still the same. I've tried connecting it to the PC and use SUS but it's not detecting the phone... I'm really getting worried as it is all working and no signs of problems before this happens. It just went to sleep then this occurs....
Holding vol - connect usb cable
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
Holding vol - connect usb cable
Sent from my C6903 using Tapatalk
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Tried that and SUS is not recognizing my phone... I tried the hard reset (red button) again but still the same. This is frustrating...:crying:
It trying to install driver
And u need other ppl help u
My phone z1 dun have root
Later caling other ppl help me
Sent from my C6903 using Tapatalk
Alex Tan Hao Nam said:
It trying to install driver
And u need other ppl help u
My phone z1 dun have root
Later caling other ppl help me
Sent from my C6903 using Tapatalk
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Haist! This is so frustrating. Really. :crying:
Srry I still don't have any tips srry
Sent from my C6903 using XDA Premium 4 mobile app
what rom are you on when this happens? any mods installed?
Alex Tan Hao Nam said:
Srry I still don't have any tips srry
Sent from my C6903 using XDA Premium 4 mobile app
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No worries, thanks for the help.
I just hope someone can give me some hope on this problem....:crying:
mharckk said:
what rom are you on when this happens? any mods installed?
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No, it's all stocked. Not rooted. JB 4.3. This just happened today, less than an hour ago... Until now it is still connected to the laptop but nothing's still happening...
Omg android u updated to jb 4.3?
Google already said this version is not stable some device like Samsung can use but sony only xperia UI+android 4.3 I guess its not stable version so I waiting 4.4 not 4.3
And mharckk can u give me usefull root Z1 .257 tutorials my z1 current firmware is .257
This my Antutu result
Sent from my C6903 using Tapatalk
My antutu result
Sent from my C6903 using Tapatalk
maybe youve pinned down your phone while sleeping.
@Alex Tan Hao Nam: downgrade to .534, root via b1n4ry method then ota upgrade to .257
and don't be obsessed with benchmarks
mharckk said:
maybe youve pinned down your phone while sleeping.
@Alex Tan Hao Nam: downgrade to .534, root via b1n4ry method then ota upgrade to .257
and don't be obsessed with benchmarks
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Click to collapse
No I didn't. Before I lay it down to the bed I was using its camera and the phone was all fine, as in all fine then I put it to sleep. I laid it down on the bed to take a photo of it using my brother's phone and then when I was about to use it, it's not waking up upon pressing the power button.
strange problem, sudden death?just reset your phone with the button next to sim card.thn charged
mharckk said:
strange problem, sudden death?just reset your phone with the button next to sim card.thn charged
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Really strange. I've left my phone at home since I cannot use it for 3hrs and when I cam back it's still not usable and the weird thing is it's warm/hot. Do you think this can be resolved by a service repair? I wanted this for a replacement instead to be honest. I have two issues now on this phone. 1st is the yellow hue then second is this one. Do you think I have enough reasons for a replacement? This is purchased from an OL shop by the way it's almost 2mos old which is way beyond the 3-day manufacturer's warranty of the OL store.
well hope its not a motherboard problem. you can always try to bring it to sony service center.
if you have no warranty coverage then you will have to pay.
Connect it to the charger, wait for a couple of minutes, Hold VOL up and power button for about 3 minutes (or until it vibrates) and then leave it in wall charger for 1 hour. Don't try to turn it on!
Now connect it to PC, hold VOL up and power button, when it vibrates release everything and hold the volume down button (might need to repeat and try to get it in flashmode), if you succeeded in getting it in flash mode, try to flash a ftf from here using Flashtool.
Regards,
~J2C
mharckk said:
well hope its not a motherboard problem. you can always try to bring it to sony service center.
if you have no warranty coverage then you will have to pay.
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Click to collapse
Well I really do hope so. Up until now it is still not usable. I will just try to demand for a replacement even if it's beyond the 3-day replacement period as this is definitely something I'm not happy about.