Hellyeah,
So basically few couple of days ago I have installed AMD3 rom, non-rooted.
Everything was fine, until I decided to test few Twitter apps.
Twitter, Carbon, Twicca and Plume. I wanted to decide finally which one is for me. Whatever. I can's say / blame exactly them but..who knows.
Few days ago my phone started to become unresponsive, and finally - totally unusable, with Google Play store constantly crashing.
What in fact is going on however is that:
logcat, top, gzip, ip, sh, and dumpstate, cspsa-service processes are constantly starting and...becoming a ZOMBIE processes.
Is there any known malware out there that we can blame for this?
Any ideas? I know i can make full reset, but the point however is that I need to know the rootcause, so I will appreciate any smart ideas / suggestions.
BR,
Irix
_IRIX said:
Hellyeah,
So basically few couple of days ago I have installed AMD3 rom, non-rooted.
Everything was fine, until I decided to test few Twitter apps.
Twitter, Carbon, Twicca and Plume. I wanted to decide finally which one is for me. Whatever. I can's say / blame exactly them but..who knows.
Few days ago my phone started to become unresponsive, and finally - totally unusable, with Google Play store constantly crashing.
What in fact is going on however is that:
logcat, top, gzip, ip, sh, and dumpstate, cspsa-service processes are constantly starting and...becoming a ZOMBIE processes.
Is there any known malware out there that we can blame for this?
Any ideas? I know i can make full reset, but the point however is that I need to know the rootcause, so I will appreciate any smart ideas / suggestions.
BR,
Irix
Click to expand...
Click to collapse
i dont think it has to do with twitter apps from google play, if you gotten them from google play because they are tested for virus by google
Try download a anti virus apk from the internet and install it
Like AssToast said, if you downloaded your apps from google's play store its very unlikely they include any malware. If you used other sources then it possible. The problem might be due to the rom, try an anti virus, if it doesn't work you can always flash the rom again and see if it works or restore stock.
Related
It can be an interesting read!
Hi everyone! Do you use Avast Anti-Theft? ...
I have a problem and I'd like to check for possible reasons. Please help me!
I hope someone can send me the apk for Motorola Services (com.motorola.blur.service.blur.apk),
in a list of stock Razr i system apks the one for Motorola Services is called CCE.apk. (for stock Razr i ICS)
I think I need that app cause since it's gone Avast Anti Theft commands sent from the Avast site are not working,
the phone doesn't receive the commands. Sms commands sent to the phone do work.
I wanted to freeze these apps but forgot it and uninstalled them :/ These: (com.motorola.)atcmdlauncher.apk,
atcmdplugin.epu.apk, atcmdplugin.apk, atcmd.apk, atCommandService, AtProxy, BrowserMessage,
omadrm.apk, modempanicreporter.apk, meter.wisl.apk, smspush, DeviceStatistics, ModemStats,
OMAclienteprovisioning, OMAdownload, and others different other days.
Do you think this problem can be because of the lack of some of those apps?
If so, although I can't be exact, the last location hour reported in the avast anti theft maps is near the time I was
playing with my device. Which one can be the problem? Although, as of now with 5 days with this problem the location,
batery state and some configuration changes have been updated some times, but the Commands [still] don't work.
Everything else is working fine (wifi, 3G, Play Store, G+, online Gameloft games, maps, browser, etc).
And what is weird is that backups for all those apps are not working. The one for Motorola Services
shows only some kb of size (unusable). And other bad thing is that even if I restore the other missing apps they don't stick
and don't work, they're gone after reboot. :/ How to restore them?
I hope you guys can help me get back those apps so I can see if that's the problem.
Another reason can be: I was annoyed by the several Google Services (Google Play Services app) processes
running all the time. So I used ROM Toolbox's Advanced Freeze feature and unchecked to disable some of them.
It was all good for some days ("got rid" of them) untill I noticed my location in the Anti-theft maps wasn't updating... it all begun.
I had disabled Google Cloud Messaging (GCM.service) without knowing it (+ others) u.u But, I really think everything
else was working fine, though (even with GCM disabled o,o).
I noticed this because Avast site reported something like "GCM service is disabled in your device. Communication is not possible.
You'll be notified when it's back" when I tried to send commands. So I restored all of those processes to normal state.
Like 2 days after that Avast reported GCM was online again. I thought everything was Ok now, but no! Still the problem persists.
What I don't know if it's a problem caused by me or it's a default state is: When I check out Google Play Services in the running
processes view of ROM Toolbox app, then enter the Advanced Freeze view, the receivers "icing.impl.PowerConnectedReceiver"
and "mdm.ConnectivityReceiver" are disabled. I check their boxes to enable them, but after rebooting they are disabled again.
I'd like you guys check what is the state of these receivers in your Razr i, please. So I can know
To finish up, I, also, recommend Avast antivirus, if wanted it can be uninstalled after its Anti Theft feature is installed. I don't know how
hack proof it can be, but it can be very, very useful, specially because of the several remote commands it has. Try it n.n
I'm going to purchase the premium service after I get this problem solved. I have already sent my help
request to Avast on saturday. I'm waiting working days to get a reply.
Thanks for your kind help!
- L.
Solved!
Problem solved!
The problem was my router's firewall, it was miss-behaving. Ha
I disabled the Firewall and the device started to receive the web commans again n.n
I'm glad to know those System apps I deleted are not needed at all in the end. (But GCM (a.k.a. C2DM) do is needed for several tasks, of course)
Thanks for reading!
- L.
For the past two days, I've been getting an error message when I try to download an app, or upgrade an app. "Error retrieving information from server.[RPC:S-7:AEC-0]" This happens to both of my TF701t tablets, using two different google accounts, and it also happens with my LG G2 phone. The help tech had me clear caches, clear data on the Play Store, Download manager, and Play store services apps, despite my telling him that the fact that the problem affected all my devices, on multiple accounts, would logically indicate it is their problem. Anyone else having his problem? Or can suggest a solution?
09/05 Update: Been in touch with Google techs again. They are now aware that the problem might well be on their end. Believe it or not, it took a little while to convince them of this. But they will look at the problem, and get back to me when they have it fixed. I'll keep everyone here in the loop when they do.
Reggie777 said:
For the past two days, I've been getting an error message when I try to download an app, or upgrade an app. "Error retrieving information from server.[RPC:S-7:AEC-0]" This happens to both of my TF701t tablets, using two different google accounts, and it also happens with my LG G2 phone. The help tech had me clear caches, clear data on the Play Store, Download manager, and Play store services apps, despite my telling him that the fact that the problem affected all my devices, on multiple accounts, would logically indicate it is their problem. Anyone else having his problem? Or can suggest a solution?
Click to expand...
Click to collapse
I have also been getting this error on all my devices, seems others have to after looking around the web. Looks like we will have to wait for google to fix it there end.
Sent from my K00C using XDA Premium HD app
Same here on all devices. I agree that it looks like the problem is somewhere on Google's servers. Even on a Windows PC with the Internet Explorer I can not see my own apps on the Playstore website.
Play Store up and working again
Reggie777 said:
For the past two days, I've been getting an error message when I try to download an app, or upgrade an app. "Error retrieving information from server.[RPC:S-7:AEC-0]" This happens to both of my TF701t tablets, using two different google accounts, and it also happens with my LG G2 phone. The help tech had me clear caches, clear data on the Play Store, Download manager, and Play store services apps, despite my telling him that the fact that the problem affected all my devices, on multiple accounts, would logically indicate it is their problem. Anyone else having his problem? Or can suggest a solution?
09/05 Update: Been in touch with Google techs again. They are now aware that the problem might well be on their end. Believe it or not, it took a little while to convince them of this. But they will look at the problem, and get back to me when they have it fixed. I'll keep everyone here in the loop when they do.
Click to expand...
Click to collapse
Update: Suddenly Play Store is working again. I can download upgrades. Granted I've not heard from the tech as promised. But at least I can upgrade my apps.
Hello All,
Apologies if this has been addressed already. I did try to search for the issue and have found various articles outside of XDA, but none internally. Yesterday, or perhaps the day before, I noticed I was unable to update any of my apps via the Google Play Store.
I tried the basic troubleshooting steps.
Reset mobile data.
Did a clear cache and data on the Play Store app, as well as Google Play Services (this also kicked me back to an older version of play, when I go to settings and click build, it says it will install a new version of Play, i.e. the one I had prior to a Data clear, but I never get it).
Removed and re-added my google account on my phone.
Stopped short of doing a factory reset, as I am not too keen on doing so just yet.
Called Google Support (or rather, used their callback feature built into the play store app), and they were absolutely clueless. The guy literally said, there is no solution to this problem and hung up on me, sounded like the gentlemen may have been from Africa, or the call center in Africa. Whatever the case, it was clear he had absolutely no technical knowledge or ability other than reading 3 lines from a script.
In any event, has anyone else been experiencing this issue, and is there a solution and/or any insight or updates regarding this?
Thanks in advance.
Do you get any errors from Play Store while trying to update apps?
No errors, whatsoever. Just stuck on downloading. Tried it over WI-FI and it still didn't work. Then went tried a different Wi-Fi and was able to download apps and update apps again, but I still can't download or update anything over my mobile network.
At one point, I got a timeout message coded (925). Searched around for that, and none of the fixes worked (I had already tried tjose fixes anyway).
MODERATOR, please move this to the T-Mobile Galaxy Note 5 forum. Apologies. I was at work when posting this, and didn't check which forum I was in when posting. This should be addressed in the T-Mobile Note 5 forum. Thanks!!
Clear data and cache of Play Store app, then connect to VPN (change your IP address to another country), and run Play Store, see if it works or not.
Ok TAEL, I will try this and get back to you.
Found the culprit. Apparently, on the Note 5, there are fine grained settings for restricting background data for certain apps and processes. I had restricted background data for "Media", and this was the issue. Thank you for your help!
You silly guy, you.
Both my google play, and Android wear are completly updated. However when ever I try to start certain apps it tells me i need to update either google play services or android wear, both of which are the current version. This seems to effect mostly the google apps like google keep. Any Ideas, I just got this about 2 days ago.
This is happening to me too. On the Android Wear phone app, certain actions are either greyed out (navigation) or missing entirely (texting). When I try to open certain apps on the wear I get a grey screen that says "Update Android Wear on your Phone". And that's it. Other apps like custom watch faces will not properly sync or update and give me a "Try updating google play services" error message.
I've tried resetting the watch several times along with resyncing apps, reinstalling the Wear phone app, etc. None of these are fixing the issue.
DRMMR144 said:
This is happening to me too. On the Android Wear phone app, certain actions are either greyed out (navigation) or missing entirely (texting). When I try to open certain apps on the wear I get a grey screen that says "Update Android Wear on your Phone". And that's it. Other apps like custom watch faces will not properly sync or update and give me a "Try updating google play services" error message.
I've tried resetting the watch several times along with resyncing apps, reinstalling the Wear phone app, etc. None of these are fixing the issue.
Click to expand...
Click to collapse
Yup. Same think. Also i see that some people are able to even text via the watch though the phone which i cannnot do.
My watch still says android Software version 5.0.1 but my friend who had his longer has been 5.1.1 for a long it me now. This is one of the big reasons for me to think of rooting and trying a custom ROM but I dont really see any. Or even flash the update myself.
The watch won't update until your phones updated.
Go into settings on the watch, check out the build number. If it contains 'sprat-userdebug' in the string then you aren't on a base rom and you need to flash it stock. Just got mine and apparently this was/is known from a batch that went in to the reseller market. BestBuy got nailed by it and lots of pissed off people.
There is a tool here that can help you get on a stock rom that will allow the OTA updates to happen.
I'm in the same boat, haven't had a chance to try it yet but will report back tonight.
EDIT:
Worked great - flash back to the stock ROM, pair with your phone and it will get the OTA updates. They take awhile and process one by one, but success. Good luck! I had a rough time getting the ADB drivers on Win 8.1, although I think it's my crappy laptop. Worked on a Win 7 machine I had around without issue.
All my google play services were wiped out, Google play crashes when I try to open. Is my tablet hosed? Don't they test these effing updates?
Howdy,
I am looking for some very specific help here on my device and so will try to provide as much information as I can with regards to it.
The basic issue is that I cannot, for any adequate length of time (more than a few minutes or hours), access the Google Play store on my Kindle Fire 5th Gen after it's initial installation. This is on Fire OS 5.3.2.1.
Where I started:
I have followed the instructions on how to install Google Play on the Kindle Fire without requiring root, which is basically the installation of the four required APKs. I used the script posted here on the forums and it worked well enough, but I've also copied the APKs locally to the device and installed them from there using the Local Storage tab in the Docs app.
The issue:
Within a few minutes or hours of having the Google Play store working, I am, for a second time, prompted to accept the Google Play terms and conditions when I load the store app. Once I accept (which I have no real choice otherwise, it just exits the app if I click Decline), I am now faced with an empty store screen and the message saying that there are no apps I can install as my Administrator has not made any available to me.
As I am my own Administrator, I know this is utter nonsense. This is also only the case on my account, as a dummy account that is not part of my G-Suite account does not have this issue, but alas, also does not have my purchases associated with it so this is not a good permanent choice.
My troubleshooting:
This issue seems to be entirely due to some issue with the fact that I am using a G-Suite account (the previously named Google Apps for Work) and not just your average Google account. The "apparent" issue is that the Google Play Store app seems to think I am using an Advanced management device (more info here, support.google.com/a/answer/6328699).
I have spent a few hours on the phone with G-Suite support on this. There was a point I mistakenly had the Advanced management settings on (EMM is the main culprit setting, the ability for the Administrator to control which apps their users can install, users being myself, my wife, and our son), but I have since, and for over a week now, had it off. They say toggling that takes about 24 hours to propagate, so that should be plenty of time. All I really wanted anyway was the Basic management anyway, i.e., being able to remotely locate, wipe, remove account, etc., on my various devices should they be lost or stolen, but I turned on some settings that weren't worded well enough for me to understand, apparently, and so Advanced it was.
Even with the EMM off, I still receive this error. At this point, I have many times over removed both the device from my G-Suite account as well as turned off mobile management entirely (it currently sits off and has since last week) which should have made it about as equivalent to a standard Google account as you can get, and yet still, the second prompting of the terms and service and the subsequent inability to browse the store after more than a short while after it just worked a bit ago.
Workarounds:
I can uninstall all four Google services apps, re-install them, add a dummy account, and get any free apps I want installed on my Kindle added, then uninstall again, re-install again, and add my account back, and then launch the apps and have them work. But again, this doesn't give me access to my purchased apps or add-ins so is not the best choice of action, nor is having to do this whole process again and try to get the Google Play store to work for those precious few minutes before it conks out. Sometimes it's not even a few minutes, but usually it is, but nevertheless, not the best all-around choice.
My hopeful resolution?:
Since neither I nor G-Suite Support seems to know of a setting that is currently preventing this from working, I am wanting to try some other methods that seem logical to me.
1) Putting the Google Play Store on my wife's profile on my Kindle and have it install any apps for all users and not just her profile. That "all users" part is what I am missing how to do. I know the script mentioned above that installs Google Play does install to all users so I know it's possible. Naturally, I would prefer this done through the store and not through manual APKs but beggars can't be choosers. I just want my auto-updates!
2) Allowing the adding and management of multiple Google accounts under my single profile. Currently, only one Google account can be added using the method of installing the Google Play store above, and if I could add mine and a dummy one, it should also work, in theory, by just swapping back and forth on the Play store. Still limited by purchases that are tied to my account (I believe), but not add-ins. I'd have to see how much trouble that is worth, but it could be better than nothing.
3) Anything else someone here on the forums can think of.
I'm open to questions, suggestions, or whatever at this point. I've now spent two weeks on this and yet still no resolution.
Thanks!
Tough issue, but not entirely unexpected behavior given the interdependencies of Google Play services components and undocumented assumptions of how play services/store will be installed on unrooted systems. Layer on G-suite and you have a snakes pit. My guess is one of more of the installed components is self-updating while the others are not. Probably not going to be able to control that behavior on an unrooted device.
May be less involved (and more successful) grabbing a refurb from Amazon Warehouse which typically arrive with older/rootable firmware.
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
oilerfan21 said:
Did you ever find a solution to this? I've got exactly the same problem now... Information seems light out there.
Click to expand...
Click to collapse
No, I never got a fix for this, and unfortunately I have been relegated to just uninstalling all apps that came direct from APKs or just not from the Amazon Appstore. It sucks and makes my Fire not very worth it, despite the nice price tag.