Database Develop

[Q] Help : Advice or Instructions Needed Bad : USB Port Dead

I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?

Try a different USB port.
Mine only works in the back USB ports, but won't do **** in the front ones.

I probably should have been a little more clear. The port is defective on the phone. They can't even communicate with the phone at the AT&T store through the usb port with some reader. I am trying to get the phone back to resembling stock before i send it back for warranty.
Sent from my SAMSUNG-SGH-I897 using XDA App

Try downloading adbwireless from the market. It will allow you to use adb without a wired connection.
Sent from my SAMSUNG-SGH-I897 using XDA App

I have Windows 7 64x bit, and sometimes my connections seem dead, and I just uninstall and reinstall the drivers.

ADB wireless seems like your best bet right now

Thanks. Gave that a shot and I can connect to the phone. Now all I need to do is find the att apps.

try a factory reset and see if it recognizes your phone .

rsohne said:
I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?
Click to expand...
Click to collapse
Have you tried it on another computer?

[Q] "Device not recognized" "Drivers were not installed successfully"

[Q] "Device not recognized" "Drivers were not installed successfully"
Well, crap. I don't know what else to try here.
I plug in my phone to update to 2.2 and in all 4 of my USB ports I get a "usb device not recognized" error. I've tried uninstalling/reinstalling the root hubs, nothing. I want to try to uninstall the drivers specifically for the phone, but can't find them (running windows 7 32 bit)
What the heck man?
So far ive done:
Uninstalled the samsung captivate drivers.
Uninstalled the USB root hubs.
Uninstalled Kies Mini.
Reinstalled captivate drivers.
Reinstalled USB Root Hubs.
Reinstalled Kies Mini.
Turned on debugging before plugging it in.
Turned off debugging before plugging it in.
Changed to mass storage mode.
Changed to Media Played mode.
Changed to Kies mode.
FACTORY RESET THE PHONE.
I think that about covers it. The next step I will try is to get a new usb to micro usb cord. Then, if not that, i am going to a friends house.
I shouldn't have to go through all of this crap. Especially when it was recognized about a week ago. nothing has been changed, deleted or updated since then either.
Quite frustrating.

Anyone have any ideas? I am close to just re-installing windows and then trying...ugh i just want my update! Been waiting months and months and now I can't even get it -___-

I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!

WiredPirate said:
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
Click to expand...
Click to collapse
No. I apologize I should have mentioned that.
It is not rooted and there is no custom software. Everything I've got, I've downloaded from the android marketplace.

just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App

mariuszdziedzic said:
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
So you're saying a new phone fixed it? Well I hope that's not my only option because I don't want to go through all of that.
:/

tried getting it to work for two days and i gave up. my carrier didnt give me any trouble and sent me a replacement..hope its not ur case. tell me what you tried so far?

This sucks man. Stil nothing....I am not going to replace my handset because I bought mine online! It's worked before....so what changed???

I'm giving this one last shot.
Anyone have any ideas other than replacing my entire handset??

Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896

shust82 said:
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
Click to expand...
Click to collapse
Yep, I am definitely using the factory cable, and I don't even have an external SD card in there right now (I tried it with and without one in and still nothing)
UPDATE:
I went to a friends house and tried to plug it in on his netbook...same exact issues, then his desktop computer...same exact issues.
So does this mean i am royally screwed and the only way I can ever connect my phone to a computer again is to get a new one? I can't even transfer files to and from the phone, so all of the music that I put on there before is completely useless now
EDIT!!!
I just totally realized something...I used to be able to use it via usb to transfer music, files, etc until I plugged it into my USB port on my kenwood car stereo's usb deck. It had given me error 19, which apparently is a connectivity error. Could these be related? Could it be possible that somehow plugging it into my stereo boned the usb functionality?

So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!

Its a glitch in the media scanner program. Unmount your external (you can't unmount the internal), pull the card out, re install. We found this when doing the rodgers update, lot of people had this problem.
Sent from my SAMSUNG-SGH-I896

I had some issues with the drivers originally. I downloaded the wrong ones from the Samsung site. Take a look for the drivers in myriad XDA threads and see if those work, after uninstalling the ones you have loaded.

Raichu206 said:
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Click to expand...
Click to collapse
how did you unmount the internal

[Q] My Phone Is Not Detected By Computer

ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables

Try a new usb cable.
-----
Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!

usb cable
i have also tried many new usb cables... sorry i forgot to mention that.

Can you try a different computer? Trying to identify if it's a computer problem or a phone problem.

i dotn really have the option of using another computer... i think it is the computer but i am not sure.

Plug another device into the computer. 1 that is known to work. If that does not work you will need to uninstall your usb drivers and reinstall them with no devices attached.
For more information google hardware manager usb.
If this doesn't solve your issue it would either b a virus or hardware failure. If your phone charges fine I seriously doubt it is your phone that is the problem.
I almost forgot. The android usb drivers have been updated since the last release of windows. I would look into this as well.
Sent from my HTC Magic using Tapatalk

Do you have Sync installed?

gutrenchladd said:
ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Click to expand...
Click to collapse
Make sure you have compatible and up-to-date USB Drivers. Another thing, make sure you have HTC Sync installed.
Check the permissions on the computer with USB Ports.

The phone might be bad. I had this problem and Sprint replaced the phone

Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App

argonzal said:
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
Click to expand...
Click to collapse
Please try the suggestions made earlier and either deny or confirm the facts.
- Posted via mobile

ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.

gutrenchladd said:
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
Click to expand...
Click to collapse
You need to go to the 'device tree' in device manager this is the default and only view on windows xp. You are looking for usb root port or .... well hold on ill find it. Im assuming vista here?
It doesn't say it in the article but from my experience sometimes it can be selective about which devices it will allow to connect.
Unplug your device now.
Removing the drivers and re-installing them erases all the current configurations. Yes your computer remembers everything you have ever plugged into those ports until this point ↓
http://support.microsoft.com/kb/817900
I hope you remember to google for the latest android usb driver before you plug it back in!
If you didn't just go through the steps again at the microsoft site. Reopen the new drivers From android project Then plug your device in. Keep me posted.
Oh and you cant 'Revert your phone to stock' unless you made a backup of the stock rom before you flashed it. Well you could also have another copy of the same phone lying around... And even then when they send the device to hardware quality labs they're forensic equipment will tell that the locks have been snapped. Your phone might come back with a bill.
↑ Things of this nature are usually against customer service policies but in today's economy nothing would surprise me.
I hope you're not panicking! If you couldn't tell I have run into this problem more than once over the years, so the odds that your phone is jacked up are slim to none £
- Posted via mobile

you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.

Lol. No comment ;D
- Posted via mobile

You can always try the android drivers in my post on how to install adb. Its in the hero dev section. I made that thread because some users were having trouble installing the htc drivers. As usual I'm mobile so I can't link you but you should find it no problem. Hope it helps good luck
Yea it's me again with the
" Modified Hero"

gutrenchladd said:
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
Click to expand...
Click to collapse
Yes you can revert your phone to stock, don't worry. Just download the RUU from Sprint or HTC's website and run it with your phone plugged in. If you ever can get it to recognize it anyway, lol.

[Q]Help w/ mounting phone with 4.3?

ON 4.1/4.2 I had no issues with mounting phone to transfer files. Even on GPE roms with 4.3 no issues. But all 4.3 sense roms I cannot get it to mount and allow me to transfer files. What it does right now when I plug it in goes through found new hardware attempting to install, no go, or select advanced and it says not installed because it couldn't find necessary software. Then it comes up with HTC One Camera connected and shows stupid options that don't help me at all like; Dropbox and microsoft options and stuff.
Things I've already attempted
Removed drivers
attempted to re-install them
USB debugging on, rebooted between selecting/deselecting options phone & computer.
Removed HTC Sync, attempted to reinstall get an error upon trying 1152 Error extracting to temp location, I cannot change its desired location though, stupid lol.
Cannot delete C:\HTC folder cause of passthrusvr.exe I don't need or want that (my understanding it is for passing internet connections and such).
I'm on XP, I know its a dinosaur, it gets what I need done, until now lol.
Oh ya, it connects fine to other computers like my works and a friends. Just not mine which has all my music on it... :-\
I just wanna move some music over and stuff, hate going back and forth on backups to do so.
I won't be available til tomorrow to trouble shoot or late tonight depending on how things go later.

http://forum.xda-developers.com/showthread.php?t=2191279

L0rdNels0n said:
http://forum.xda-developers.com/showthread.php?t=2191279
Click to expand...
Click to collapse
Read and tried them. No go, mentioned in OP....
Sent from my HTC One using XDA Premium 4 mobile app

Umm sounds like the problem isn't with your phone but with your computer and windows is such a finicky os that not one solution works for all kind of thing. Just a thought are your firewalls configured properly? What does the computer show when plugging it in device manager? Sometimes my phone and laptop don't play along and its either because I have fast charge enabled in kernel or I just turn debugging off always works then and the phone is recognized as mass storage device. Good luck
Sent from my ThinkPadTablet using xda app-developers app

hatlesssandman said:
Umm sounds like the problem isn't with your phone but with your computer and windows is such a finicky os that not one solution works for all kind of thing. Just a thought are your firewalls configured properly? What does the computer show when plugging it in device manager? Sometimes my phone and laptop don't play along and its either because I have fast charge enabled in kernel or I just turn debugging off always works then and the phone is recognized as mass storage device. Good luck
Sent from my ThinkPadTablet using xda app-developers app
Click to expand...
Click to collapse
I don't use anti virus or have any firewalls active as far as I know, it looks for cdc serial but then nothing happens so it mounts as an HTC One camera device. Stock kernel as well, appreciate the trying tho.
Sent from my HTC One using XDA Premium 4 mobile app

And its def a computer thing which I'm not super knowledgeable on unfortunately. I've got it to connect on other PCs and laptops without a hiccup, also have tried differs cables also, before that's suggested too. I'm almost positive it's just the leftovers from drivers that I can't seem to fully get rid of.
Sent from my HTC One using XDA Premium 4 mobile app

Shameless bump
Sent from my HTC One using XDA Premium 4 mobile app

HTC One Won't show up on computer

First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm

djready said:
First off i want to say hi to everyone and thank everyone for even looking at this thread. I've found some great stuff on this web site but so far nothing has worked for me so i figured i would put up a thread and see what i get back . First off i have an HTC one m7 from sprint. What im trying to do is unlock bootloader root it and sim unlock it. But im am stuck on the first step of my plan. Connecting the HTC one to the computer lol. Htc one has android 4.4.2 running htc sense 5.5. When i plug it in to the computer sometimes i wont get nothing like no noise saying that its plugged in and trying to get drivers. Other times if im lucky i look on my computer and it shows up as a cd drive but when i click on it i get nothing it says insert disc. These is what i have tried so far: htc driver 4.01.001, htc_bmp usb driver x64 1.0.5375, about five usb cables even an actual htc one cable. tried to connect it with other computers, htc sync, different usb port. I think thats everything lol. Oh and also on my ubuntu laptop but it doesn't show up. At this point im pretty disappointing at the device and kinda want to break it lol. I tried using weaksauce to see if it would work for me and it doesn't just crashes. I've seen some great stuff on these forums and i was hoping i could get a hand. I'm on a windows 7 64bit computer.
Tyvm
Click to expand...
Click to collapse
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...

Devilish_Angel said:
... Connect you Phone with PC and go to Device Manager of your Windows and see if there is anything with the exclamation sign or question mark. and BTW do you get notification on your phone that it is connected to PC ...
Click to expand...
Click to collapse
When i go to device manager nothing shows up with exclamation mark. Yeah it shows usb connected it charges the phone. Sometimes i also get a notification on the phone saying that if the htc sync manager doesn't show up to get it off the website which i have done before with no result.

This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?

sauprankul said:
This may sound crazy, but have you tried using a different USB cable? They tend to get damaged over time, especially at the ends.
Also, what does the windows Device Manager say you've plugged in?
Click to expand...
Click to collapse
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.

djready said:
I have used a few cables like maybe around 5 and a oem cable from htc. It doesn't display anything different when it pluged in like it doesn't even recognize it.
Click to expand...
Click to collapse
Uninstall everything HTC.
Reboot PC.
Install these drivers
Plug phone in and let the drivers install (drivers will install while booted to OS,recovery,and fastboot)
Still not recognized? (If you are using Windows 8.1 this will most likely not work, unless you hboot is 1.55 or 1.56)
On your PC go to device manager and find your phone(usually M7WLS), right click and select properties
Select the driver tab
Select update driver
Select browse my comp
Let me pick
Look for ADB USB device or similar should be one of the first couple choices
Select MyHTC install and you should be good

After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.

djready said:
After i installed the drivers when i go to device manager the phone is not listed on there. The only evidence that i have when i plug the phone is on the computer it shows up as a cd drive but it doesn't let me edit the driver for it.
Click to expand...
Click to collapse
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?

BD619 said:
Did you install both drivers?
HTCDriver_4.2.0.001 and the BMP driver that matches your PC's OS?
Click to expand...
Click to collapse
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.

djready said:
Sadly yes i have installed them uninstalled them restarted computer and done it again with no luck.
Click to expand...
Click to collapse
Check PM

BD, you're always serving up the best. Great asset to this community.
Sent from my EVO 4G LTE using XDA Premium 4 mobile app

How to move app to sd on core I8262 monster built 3?
Sent from my GT-I8262 using xda app-developers app

HTC One M7 same problem!
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:

pwncbubr said:
I was following along until the moderator sent the other guy a PM and the forum kinda died! What was the outcome of this! Was there a solution? I'm in the same exact boat. Thank you for all the great information! :good:
Click to expand...
Click to collapse
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.

djready said:
Nope nothing happened he tried everything that i had tried and i got nothing. I still have the phone but i cant do anything with it because it doesn't connect to the computer.
Click to expand...
Click to collapse
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.

pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.

djready said:
Let me know how that goes for you i still have that phone its in great condition but i dont want to get rid of it.
Click to expand...
Click to collapse
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Go into settings>Developer options> turn on d options and also turn on USB debugging. That will let you access your phone from the computer.:laugh:

Tried that too...
pwncbubr said:
Ok, dang. Well my next plan is to open the phone and replace the charging port. I'm hopeful this will be the final solution.
Click to expand...
Click to collapse
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.

bevoosted said:
Just figured I'd chime in for anyone like me who also runs into this thread(I realize it's a few months old now)...
Was having the same exact issue with my HTC One m7...Plugged the phone in tons of times over the year I had it, never once had a issue...all of a sudden one day I get this USB not recognized(if Im lucky usually nothing happens)...So I plug in my other M7 ..it shows up instantly...tried everything as well....Finally got a brand new port put in.....STILL nothing....talk about frustrating...this was a month ago...
Just got a Max m7. ...nothing same USB not recognized...same phone charges fine but nothing registers on the phone as being plugged in. I gotta wonder if this is a 4.4.2 issue?? Any ideas anyone , any solutions (btw all of these previously mentioned phones are bone stock, never rooted, unlocked, or anything...I tried hard reset on both, cleaned the ports , installed brand new port on one, still nothing. Something ain't right here.
Click to expand...
Click to collapse
Did you try using another USB cable?

Absolutely...
StormyNight said:
Did you try using another USB cable?
Click to expand...
Click to collapse
Yes, definitely... I have around 15 usb cables, half oem Samsung, the other half oem HTC, and a Blackberry cable...I have been flashing phones to Boost Mobile for the past five years (which is why I keep so many cables) because often for some odd reason cables , for no apparent reason, will work fine on one phone & not the other. Also, that's why I'm confident in saying that based off my experience with so many HTC devices, and never having this issue with any other device except for the HTC One..
That it appears to me to be a issue with Sense 5.5 - 6 4.4.2 HTC android versions. I never had this problem till I started seeing phones doing it that all had that in common(including one of my own m7's that I got when it first came out, hooked it up to a pc countless times(managing the memory ) over the first year I had it...Never had a issue connecting to the pc.Once it was updated to Sense 6 the problem started. Now I'm not saying it happens w/ every device , my other M7 is running 6 and connects just fine...but the other day I got a m7 Max, doing the samething, and running 6...
Of course , I guess it could just be some coincidence... but my educated guess is that it's some error in the Sense 6 that can occur randomly.