Database Develop

Phone is no longer recognized by pc

Like the topic says. My phone is no longer recognized by my pc so I can't use adb or turn on mass storage. I've rebooted, power cycled, installed drivers, and anything I can think of. This is all via the usb cable.
Any ideas would be great. Im not home till tomorrow morning but still give me some ideas to go on so I get my phone back in shape!
Running CM6 nightly 23.
Sent from my HERO using XDA App

Have you checked to see if it is a damaged USB cable?

Would it be damaged if it still charges the phone?
Sent from my HERO200 using XDA App

Jon.StatiK said:
Would it be damaged if it still charges the phone?
Sent from my HERO200 using XDA App
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That is possible. It may not be getting 2 way communication but still have +5v and gnd in working order. Does it show up as a problem device in system properties, assuming its windows? If the phone is charging, I would tend to believe it to be more of a driver issue rather than phone issue.

Yes it still shows in the system as a device but windows says it has malfunctioned. Its odd how its worked since March till now.
Sent from my HERO200 using XDA App

I was having the same problem but I rooted my phone and used it on my pc a few times and then my pc would see but didn't know what it was so I went back to the stock Rom but haven't checked it yet ill let you know when I do.
Sent from my HERO200 using XDA App

Trying reinstalling your USB drivers. Also, if you have access to another computer see if another computer recognizes your Hero.
Narrow it down to which device is malfunctioning.

ok so now I'm back onto a rooted stock rom and it is working fine with my PC.

[Q] My Phone Is Not Detected By Computer

ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables

Try a new usb cable.
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Sent from my CDMA Hero. I got some hot Gingerbread-on-Hero action here!

usb cable
i have also tried many new usb cables... sorry i forgot to mention that.

Can you try a different computer? Trying to identify if it's a computer problem or a phone problem.

i dotn really have the option of using another computer... i think it is the computer but i am not sure.

Plug another device into the computer. 1 that is known to work. If that does not work you will need to uninstall your usb drivers and reinstall them with no devices attached.
For more information google hardware manager usb.
If this doesn't solve your issue it would either b a virus or hardware failure. If your phone charges fine I seriously doubt it is your phone that is the problem.
I almost forgot. The android usb drivers have been updated since the last release of windows. I would look into this as well.
Sent from my HTC Magic using Tapatalk

Do you have Sync installed?

gutrenchladd said:
ok so this has been happening for a while and im finally tired of it...
I plug in my cdma hero fully rooted running CM 6 with the stock usb plug into my computer and neither my phone nor my computer recognize it. all the phone does is start charging. ive tried all the other ports and changing the default action on the phone to mount sd and all that but nothing has worked. its becoming a pain in the ..... yeah.... can anyone help me out?
edit: i have also tried many other known to be working usb cables
Click to expand...
Click to collapse
Make sure you have compatible and up-to-date USB Drivers. Another thing, make sure you have HTC Sync installed.
Check the permissions on the computer with USB Ports.

The phone might be bad. I had this problem and Sprint replaced the phone

Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App

argonzal said:
Same problem here... my wife's hero is recognized with same USB cable and same computer ... but mine wont recognize ... it started doing this after I flashed to a sense rom to update prl ... could that have screwed it up?
Sent from my HTC Hero CDMA using XDA App
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Click to collapse
Please try the suggestions made earlier and either deny or confirm the facts.
- Posted via mobile

ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.

gutrenchladd said:
ok so i have tried everything listed above except replacing the driver with newer ones because i cant even get it to show up in device manager... i have uninstalled and reinstalled sync multiple times... i plugged in my friend evo and it was recognized immediately. so im guessing its the phone. not sure if sprint will replace my phone as i dont have insurance.. also i need to just re.stock my phone then im guessing... gotta figure out how to do that.
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Click to collapse
You need to go to the 'device tree' in device manager this is the default and only view on windows xp. You are looking for usb root port or .... well hold on ill find it. Im assuming vista here?
It doesn't say it in the article but from my experience sometimes it can be selective about which devices it will allow to connect.
Unplug your device now.
Removing the drivers and re-installing them erases all the current configurations. Yes your computer remembers everything you have ever plugged into those ports until this point ↓
http://support.microsoft.com/kb/817900
I hope you remember to google for the latest android usb driver before you plug it back in!
If you didn't just go through the steps again at the microsoft site. Reopen the new drivers From android project Then plug your device in. Keep me posted.
Oh and you cant 'Revert your phone to stock' unless you made a backup of the stock rom before you flashed it. Well you could also have another copy of the same phone lying around... And even then when they send the device to hardware quality labs they're forensic equipment will tell that the locks have been snapped. Your phone might come back with a bill.
↑ Things of this nature are usually against customer service policies but in today's economy nothing would surprise me.
I hope you're not panicking! If you couldn't tell I have run into this problem more than once over the years, so the odds that your phone is jacked up are slim to none £
- Posted via mobile

you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.

Lol. No comment ;D
- Posted via mobile

You can always try the android drivers in my post on how to install adb. Its in the hero dev section. I made that thread because some users were having trouble installing the htc drivers. As usual I'm mobile so I can't link you but you should find it no problem. Hope it helps good luck
Yea it's me again with the
" Modified Hero"

gutrenchladd said:
you can always just download the stock rom from sprint for and update cant u? at this point i might as well insure it then have it get "stolen" just to get a new phone.
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Click to collapse
Yes you can revert your phone to stock, don't worry. Just download the RUU from Sprint or HTC's website and run it with your phone plugged in. If you ever can get it to recognize it anyway, lol.

[Q] Grayed out USB Tethering setting?

I have the GT-7000 and I am to understand that both mobile hotspot and usb tethering come as default features. ive seen a simple guide on how to get it working and it basiscally states the obvious: Check it on. The wireless hotspot is no problem, its working, but the usb hotspot option is forever grayed out and I cannot turn it on. Tried every stupid simple thing but it never becomes selectable. I downloaded and installed pdanet and that works fine but i want to know why the native setting isnt functional so I can just hot swap between computers without having to go through that install process on each computer wherever I may be. Anyone?
EDIT: For some odd reason the next time I tried on another day the option became select-able. I still dont know the reason it stayed grayed out before but at least its working now. So yay =)

im assuming your phone is connected to the pc when you are trying it?
what rom are you using?

Richy99 said:
im assuming your phone is connected to the pc when you are trying it?
what rom are you using?
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Click to collapse
LMAO....
Sent from my GT-N7000 using XDA

No rom, unrooted, stock GB, and yes, it was connected. Like I said, I tried all the obvious simple stuff. Dunno if i gotta do some weird ninja thing but it just seems like it doesnt want to work.
Sent from my GT-N7000 using XDA

Also the computer is windows 7, i hear that matters
Sent from my GT-N7000 using XDA

Shameless bump
Sent from The Juggernaut, Galaxy Note GT-N7000

S.O.S.

I bought my HTC One about three or four months ago and it was working great no problems with anything, the about two weeks ago I went to add music from my computer running windows 7 onto the phone and it came up with an error of something along the lines that the device was broken or something like that, I thought that it was just my computer because its a piece of junk anyways so I tried to connect it to my friends computer and it did the same thing. The computer(s) wont do anything with the phone, not even bring up mass storage. I have tried to re install htc sync all the htc drivers and still nothing has happened. I was wondering if this has been a known problem with this phone or is it just my phone that seems to be doing it. Aside from this the phone itself is working great and I don't root or anything with the phones that I use. I was also wondering if there was anything that I might be able to do aside from the things that I have already done, and I'm willing to try just about everything.
Thanks!!!!!

lexyboyo93 said:
I bought my HTC One about three or four months ago and it was working great no problems with anything, the about two weeks ago I went to add music from my computer running windows 7 onto the phone and it came up with an error of something along the lines that the device was broken or something like that, I thought that it was just my computer because its a piece of junk anyways so I tried to connect it to my friends computer and it did the same thing. The computer(s) wont do anything with the phone, not even bring up mass storage. I have tried to re install htc sync all the htc drivers and still nothing has happened. I was wondering if this has been a known problem with this phone or is it just my phone that seems to be doing it. Aside from this the phone itself is working great and I don't root or anything with the phones that I use. I was also wondering if there was anything that I might be able to do aside from the things that I have already done, and I'm willing to try just about everything.
Thanks!!!!!
Click to expand...
Click to collapse
can you show some screenshots of exactly the error youre seeing?

I had same prob with xp had to uninstall HTC sync install windows media player and on and off with USB debugging.
I appreciate your on 7 but might help.
Sent from my One running Slim Bean

IINexusII said:
can you show some screenshots of exactly the error youre seeing?
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This only happens once or twice ever day, the rest of the time the computer wont even read that it has something plugged into it.

lexyboyo93 said:
This only happens once or twice ever day, the rest of the time the computer wont even read that it has something plugged into it.
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Are you plugging it into a USB SS port? I have two of those on my laptop and it acts funky when I plug it into them. Also, reinstall your drivers after deleting them from device manager.

I have a 2.0 port and what I assume to be two normal usb ports. I uninstalled the drivers but I'm not exactly sure where I need to go to get them again, do the download after I install HTC sync manager?
Sent from my HTCONE using xda app-developers app

lexyboyo93 said:
I have a 2.0 port and what I assume to be two normal usb ports. I uninstalled the drivers but I'm not exactly sure where I need to go to get them again, do the download after I install HTC sync manager?
Sent from my HTCONE using xda app-developers app
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I wouldn't install htc sync manager at all unless you need it. You can search "universal android driver" on xda and find it.

Hey guys I just wanted to let you know that I got the problem fixed. I just performed another factory data rest and that fixed the problem. Thanks for all the help!

Device won't stay connected to copy files from computer.

Hello. Wondering why the connection between the phone and computer won't seem to stay connected so I can copy files back to the phone.
It says the device either stopped responding or has been disconnected.
Any suggestions? I had a long night last night attempting to update the phone without success. It won't let me update with any method.
Sent from my HTC One using XDA Premium 4 mobile app.

Sounds like a bad cable. I'd try another one to rule that out first.

Also try if turning USB debugging off helps