Database Develop

[Q] Help : Advice or Instructions Needed Bad : USB Port Dead

I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?

Try a different USB port.
Mine only works in the back USB ports, but won't do **** in the front ones.

I probably should have been a little more clear. The port is defective on the phone. They can't even communicate with the phone at the AT&T store through the usb port with some reader. I am trying to get the phone back to resembling stock before i send it back for warranty.
Sent from my SAMSUNG-SGH-I897 using XDA App

Try downloading adbwireless from the market. It will allow you to use adb without a wired connection.
Sent from my SAMSUNG-SGH-I897 using XDA App

I have Windows 7 64x bit, and sometimes my connections seem dead, and I just uninstall and reinstall the drivers.

ADB wireless seems like your best bet right now

Thanks. Gave that a shot and I can connect to the phone. Now all I need to do is find the att apps.

try a factory reset and see if it recognizes your phone .

rsohne said:
I got up this morning and decided to sync some music over to my captivate. I was surprised when I started getting errors that the device was not recognized. After four hours of trying to get the phone to sync I put it back to as vanilla as I could and brought it to ATT. After trying a new cable and just about everything else the phone has been declared to be defective. My problem is how do I get this phone back to original without a usb connection. The phone is not recognized by Odin, ADB or anything else so as far as my knowledge goes I am out of ideas. The phone works fine other wise but I thought some of the brightest on here might be able to help. Any ideas guys?
Click to expand...
Click to collapse
Have you tried it on another computer?

[Q] "Device not recognized" "Drivers were not installed successfully"

[Q] "Device not recognized" "Drivers were not installed successfully"
Well, crap. I don't know what else to try here.
I plug in my phone to update to 2.2 and in all 4 of my USB ports I get a "usb device not recognized" error. I've tried uninstalling/reinstalling the root hubs, nothing. I want to try to uninstall the drivers specifically for the phone, but can't find them (running windows 7 32 bit)
What the heck man?
So far ive done:
Uninstalled the samsung captivate drivers.
Uninstalled the USB root hubs.
Uninstalled Kies Mini.
Reinstalled captivate drivers.
Reinstalled USB Root Hubs.
Reinstalled Kies Mini.
Turned on debugging before plugging it in.
Turned off debugging before plugging it in.
Changed to mass storage mode.
Changed to Media Played mode.
Changed to Kies mode.
FACTORY RESET THE PHONE.
I think that about covers it. The next step I will try is to get a new usb to micro usb cord. Then, if not that, i am going to a friends house.
I shouldn't have to go through all of this crap. Especially when it was recognized about a week ago. nothing has been changed, deleted or updated since then either.
Quite frustrating.

Anyone have any ideas? I am close to just re-installing windows and then trying...ugh i just want my update! Been waiting months and months and now I can't even get it -___-

I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!

WiredPirate said:
I received an error message about an idle screen, could NOT figure it out. Finally it worked after uninstalling launcher pro! Are you using a custom launcher? Try uninstalling!
Click to expand...
Click to collapse
No. I apologize I should have mentioned that.
It is not rooted and there is no custom software. Everything I've got, I've downloaded from the android marketplace.

just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App

mariuszdziedzic said:
just had the same problem...tried every possible solution..including installing fresh copy of windows..got my phone replaced..afraid to say..hardware issue
Sent from my SAMSUNG-SGH-I897 using XDA App
Click to expand...
Click to collapse
So you're saying a new phone fixed it? Well I hope that's not my only option because I don't want to go through all of that.
:/

tried getting it to work for two days and i gave up. my carrier didnt give me any trouble and sent me a replacement..hope its not ur case. tell me what you tried so far?

This sucks man. Stil nothing....I am not going to replace my handset because I bought mine online! It's worked before....so what changed???

I'm giving this one last shot.
Anyone have any ideas other than replacing my entire handset??

Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896

shust82 said:
Make sure your using the factory cable that came with your phone and unmount your external sd card.
Sent from my SAMSUNG-SGH-I896
Click to expand...
Click to collapse
Yep, I am definitely using the factory cable, and I don't even have an external SD card in there right now (I tried it with and without one in and still nothing)
UPDATE:
I went to a friends house and tried to plug it in on his netbook...same exact issues, then his desktop computer...same exact issues.
So does this mean i am royally screwed and the only way I can ever connect my phone to a computer again is to get a new one? I can't even transfer files to and from the phone, so all of the music that I put on there before is completely useless now
EDIT!!!
I just totally realized something...I used to be able to use it via usb to transfer music, files, etc until I plugged it into my USB port on my kenwood car stereo's usb deck. It had given me error 19, which apparently is a connectivity error. Could these be related? Could it be possible that somehow plugging it into my stereo boned the usb functionality?

So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!

Its a glitch in the media scanner program. Unmount your external (you can't unmount the internal), pull the card out, re install. We found this when doing the rodgers update, lot of people had this problem.
Sent from my SAMSUNG-SGH-I896

I had some issues with the drivers originally. I downloaded the wrong ones from the Samsung site. Take a look for the drivers in myriad XDA threads and see if those work, after uninstalling the ones you have loaded.

Raichu206 said:
So I am not sure what the heck I did right, but it suddenly started working, and I am about 90% done with the 2.2 update.
I DID however unmount the internal SD card, then I re-mounted it and I guess that worked? Somehow there must have been a random glitch with the internal.
Anyways, if anyone else has this issue, try that!
Click to expand...
Click to collapse
how did you unmount the internal

S.O.S.

I bought my HTC One about three or four months ago and it was working great no problems with anything, the about two weeks ago I went to add music from my computer running windows 7 onto the phone and it came up with an error of something along the lines that the device was broken or something like that, I thought that it was just my computer because its a piece of junk anyways so I tried to connect it to my friends computer and it did the same thing. The computer(s) wont do anything with the phone, not even bring up mass storage. I have tried to re install htc sync all the htc drivers and still nothing has happened. I was wondering if this has been a known problem with this phone or is it just my phone that seems to be doing it. Aside from this the phone itself is working great and I don't root or anything with the phones that I use. I was also wondering if there was anything that I might be able to do aside from the things that I have already done, and I'm willing to try just about everything.
Thanks!!!!!

lexyboyo93 said:
I bought my HTC One about three or four months ago and it was working great no problems with anything, the about two weeks ago I went to add music from my computer running windows 7 onto the phone and it came up with an error of something along the lines that the device was broken or something like that, I thought that it was just my computer because its a piece of junk anyways so I tried to connect it to my friends computer and it did the same thing. The computer(s) wont do anything with the phone, not even bring up mass storage. I have tried to re install htc sync all the htc drivers and still nothing has happened. I was wondering if this has been a known problem with this phone or is it just my phone that seems to be doing it. Aside from this the phone itself is working great and I don't root or anything with the phones that I use. I was also wondering if there was anything that I might be able to do aside from the things that I have already done, and I'm willing to try just about everything.
Thanks!!!!!
Click to expand...
Click to collapse
can you show some screenshots of exactly the error youre seeing?

I had same prob with xp had to uninstall HTC sync install windows media player and on and off with USB debugging.
I appreciate your on 7 but might help.
Sent from my One running Slim Bean

IINexusII said:
can you show some screenshots of exactly the error youre seeing?
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Click to collapse
This only happens once or twice ever day, the rest of the time the computer wont even read that it has something plugged into it.

lexyboyo93 said:
This only happens once or twice ever day, the rest of the time the computer wont even read that it has something plugged into it.
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Click to collapse
Are you plugging it into a USB SS port? I have two of those on my laptop and it acts funky when I plug it into them. Also, reinstall your drivers after deleting them from device manager.

I have a 2.0 port and what I assume to be two normal usb ports. I uninstalled the drivers but I'm not exactly sure where I need to go to get them again, do the download after I install HTC sync manager?
Sent from my HTCONE using xda app-developers app

lexyboyo93 said:
I have a 2.0 port and what I assume to be two normal usb ports. I uninstalled the drivers but I'm not exactly sure where I need to go to get them again, do the download after I install HTC sync manager?
Sent from my HTCONE using xda app-developers app
Click to expand...
Click to collapse
I wouldn't install htc sync manager at all unless you need it. You can search "universal android driver" on xda and find it.

Hey guys I just wanted to let you know that I got the problem fixed. I just performed another factory data rest and that fixed the problem. Thanks for all the help!

[Q]Help w/ mounting phone with 4.3?

ON 4.1/4.2 I had no issues with mounting phone to transfer files. Even on GPE roms with 4.3 no issues. But all 4.3 sense roms I cannot get it to mount and allow me to transfer files. What it does right now when I plug it in goes through found new hardware attempting to install, no go, or select advanced and it says not installed because it couldn't find necessary software. Then it comes up with HTC One Camera connected and shows stupid options that don't help me at all like; Dropbox and microsoft options and stuff.
Things I've already attempted
Removed drivers
attempted to re-install them
USB debugging on, rebooted between selecting/deselecting options phone & computer.
Removed HTC Sync, attempted to reinstall get an error upon trying 1152 Error extracting to temp location, I cannot change its desired location though, stupid lol.
Cannot delete C:\HTC folder cause of passthrusvr.exe I don't need or want that (my understanding it is for passing internet connections and such).
I'm on XP, I know its a dinosaur, it gets what I need done, until now lol.
Oh ya, it connects fine to other computers like my works and a friends. Just not mine which has all my music on it... :-\
I just wanna move some music over and stuff, hate going back and forth on backups to do so.
I won't be available til tomorrow to trouble shoot or late tonight depending on how things go later.

http://forum.xda-developers.com/showthread.php?t=2191279

L0rdNels0n said:
http://forum.xda-developers.com/showthread.php?t=2191279
Click to expand...
Click to collapse
Read and tried them. No go, mentioned in OP....
Sent from my HTC One using XDA Premium 4 mobile app

Umm sounds like the problem isn't with your phone but with your computer and windows is such a finicky os that not one solution works for all kind of thing. Just a thought are your firewalls configured properly? What does the computer show when plugging it in device manager? Sometimes my phone and laptop don't play along and its either because I have fast charge enabled in kernel or I just turn debugging off always works then and the phone is recognized as mass storage device. Good luck
Sent from my ThinkPadTablet using xda app-developers app

hatlesssandman said:
Umm sounds like the problem isn't with your phone but with your computer and windows is such a finicky os that not one solution works for all kind of thing. Just a thought are your firewalls configured properly? What does the computer show when plugging it in device manager? Sometimes my phone and laptop don't play along and its either because I have fast charge enabled in kernel or I just turn debugging off always works then and the phone is recognized as mass storage device. Good luck
Sent from my ThinkPadTablet using xda app-developers app
Click to expand...
Click to collapse
I don't use anti virus or have any firewalls active as far as I know, it looks for cdc serial but then nothing happens so it mounts as an HTC One camera device. Stock kernel as well, appreciate the trying tho.
Sent from my HTC One using XDA Premium 4 mobile app

And its def a computer thing which I'm not super knowledgeable on unfortunately. I've got it to connect on other PCs and laptops without a hiccup, also have tried differs cables also, before that's suggested too. I'm almost positive it's just the leftovers from drivers that I can't seem to fully get rid of.
Sent from my HTC One using XDA Premium 4 mobile app

Shameless bump
Sent from my HTC One using XDA Premium 4 mobile app

Device won't stay connected to copy files from computer.

Hello. Wondering why the connection between the phone and computer won't seem to stay connected so I can copy files back to the phone.
It says the device either stopped responding or has been disconnected.
Any suggestions? I had a long night last night attempting to update the phone without success. It won't let me update with any method.
Sent from my HTC One using XDA Premium 4 mobile app.

Sounds like a bad cable. I'd try another one to rule that out first.

Also try if turning USB debugging off helps